I really like their pizza with Italian beef and peppers. I've had it a few times and they don't skimp on the beef. At this location, I've eaten only inside, and they have employees who wipe the tables and ask if you need anything. read more

This place rocks. Buona in general rocks. The beef sandwiches have the right amount of juicy resulted in perfect moisture levels and at the same time the bread holds the sandwich beautifully. I've had beef sandwiches at different restaurants like Portillos, Als, johnnies, but to me buona does it the best.The restaurant itself is very clean and features ample parking. Service is fast and courteous. Great selection of other food like pizzas which I love so much. They even carry Italian beer how cool is that. Fries are always refresh as actually everything else. The only bad thing on my last visit was that some little kids were screaming and running around and management did not do anything regarding this. Felt like it was chucky cheese for a moment. All in all, happy customer. read more

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I always have been a fan of The Kids' Chicken Tenders Meal and the Classic Caesar Salad for the first time. Awesome! The tender and the salad were the way, I like. I will be back for more soon! read more

Good food, not any more delicious than any other Buona Beef (and I do really like the food)... But what makes this place stand out amongst the rest is the service. My order was taken by Nazal, who's also the manager here. He repeated my order back to me, which was incorrect, but it was because he was joking around with me... And that joking continued through my entire dining experience. I liked his personality so much, that when he checked on me and asked if there was anything else I needed- I replied, "Yes, I need you to join me for lunch!" I was already having a pretty good day, so this experience only enhanced it. But if I'd been having a crappy day, this guy would've turned it around for sure. read more

Beef sandwiches taste like aged dog shit on good bread!!! Go to portillos wayyyyy better than this place and they do not rely on baseball stars to sell sandwiches, you don't need to when your food is tasty! read more

Too bad dukes just closed they could teach these guys how to make a beef sandwich. If you want very little meat this is the place for you. Or try some of the best beef places around, Mr beef, Scatchells or Johnnies. Also numbers they give you to put on your table are sticky and dirty. Way to spread the flu. Those numbers should be cleaned after every use. I had to go wash my hands after touching one that was sticky. I guess there is a reason for the low ratings. read more

I have always had a good experience with this place. Food is always cooked to order and everyone is very friendly. Good stuff!

. I ordered thru the drive up a simple 3 item order, there is no board to confirm the order & the total was announced at $27. I try to calculate what the items cost, I was told when I reached the window to park & the food would be brought to me. So I wait. He delivers asks for payment & disappears. I check the items, wrong stuff. He returns offers to redo but then I have to wait longer? I say no thanks just refund, well that requires a manager. Manager could care less, take his sweet time & says nothing. Never again. Poor service, ridiculously priced! read more

I'd first like to say that my family and I have been coming to this buona since the day it opened. In fact, i worked at this buona for a year or two back when it was new. The food is great! Its a little pricey but its good quality. The reason why i have decided to give this Buona a 1 star low rating is because of the genius who laid out the plans for the way the newly renovated Buona was going to be set up in terms of the parking lot and drive thru. The second speaker exit onto the main line of the drive thru is completely on top of the first speaker. Why??? So that buona can maximize the amount of havoc and they lose all their customers to portillos? The "three" spots you pull into while you wait for your food is just pathetic. Whos the idiot who thought anybody would abide that????? All that does is once again, create potential for car accidents AND moRE importantly every single person who walks in and out of that restaurant has to walk into where the last pull in spot is. The amount of dope one person or group of people must have been smoking to ever think that layout is the answer....Well lets just say they've smoked themselves stupid. read more

Horrible, disgusting. Walked in to order, manager David charged my boyfriend and I double for our order was hand out ready to take our cash, didn't even register to him what we ordered was no where near that price. We asked for an extra side sauce, after waiting while for them to bring it to us after we got our food my bf had to get up and go get it. When he asked for some; a women put her bare hand into the sauce and pulled out what looked like a hair but they swore it was a piece of cheese. Had to return my sandwich and not eat. None of the people are wearing gloves or hair nets... I used to come here all the time. But never will I be returning here.... watch your food here people. #contaminated read more

Good food in general, with a few gems. I've been here twice since they changed the menu. The first visit was with a group, so we ordered a variety of their 9" pizzas. The alfredo prosciutto pizza was amazing! It was gone quickly and I was left wanting more. The sausage pizza was a close second. I was disappointed by the chicken pinolo pizza - I thought it would be better. The second visit was just me. I had the combo and a fruit salad (I really wanted a delicious-looking chocolate chip cookie, but I can't afford the calories right now). The combo was good but not great. There wasn't really a flavor that stood out and the hot peppers were disappointingly mild. I was left thinking that when I'm in the mood for beef, I should just drive a few miles further to Portillos. Oddly enough, the fruit salad was shockingly good. There was a good variety of fruit, all of it was fresh, and the presentation was almost artistic. There was a slight hint of citric acid (a preservative), but I'm okay with that because it adds zest. Bottom line...Buona has some outstanding vegetarian items and I will definitely be back, but when I'm in the mood for Italian beef beef or sausage, I'll be heading down the road to Portillos. read more

Usually a great place to eat. Place is clean, a little cramped with how many tables they have but overall a nice atmosphere inside. Not the fastest place but I work near by so it's close enough for me to have time to wait during my lunch. I normally get the Pollo Pomodoro and it's delish. However, I knocked one star down due to my last visit. I don't usually go through the drivethru but I was on my way home from work and decided to pick up a sandwich for dinner. My friend asked me to pick up a hotdog for him as well. I placed my order and I must have gotten a new trainee because she took forever and I kept having to repeat myself. I ordered a pollo pomodoro for myself and a plain hotdog for my friend both with pepsi and fries. Easy enough order right? The sandwich is cold and hotdogs are usually precooked.. so I have no idea why but it took over 7 minutes to get my food. and then when I got home I found out they put EVERYTHING on the hotdog even though I asked for it plain. I live over 45 minutes away from the Rosemont location. I wasn't going to drive back. Moral of the story - check your food if you go through the drivethru before you leave. read more

We love this place for lunch & had dinner there tonight...wonderful as expected. Was the giardiniera recently changed as it was "chunkier"? Still tasty though. Saw that Crystal, the lady who cleans up after us, took care of an elderly couple and walked the lady to her car. Now that's fantastic service and she went above and beyond. Kudos to her & this store. Still curious why everybody keeps their cell phones on their persons though. Are they needed while working? read more

The worst service I have ever experienced. I placed a phone order and still waited a half hour after I arrived to be given two containers of cold refrigerated pounds of beef after placing an order for hot beef sandwiches. They completely acted like I inconvenienced them because they messed up the order. Then once my order was given to me the cheese was missing and the manager gave me an attitude when I asked for it. He said it doesn't come with cheese and I explained to him that I already paid additional for it and showed him the receipt. He went and grabbed a container and gave it to me in my hand. No apology for the mix up or the excessive wait. read more

Italian beef, tasty sandwiches, pizza, and salads... what more could you ask for? Buona has a special place in my heart because dinner for two with Two Brothers beer was only $26! It was my first time at Buona last night and I was amazed at the selection and the prices. They have so many sandwiches, paninis and salads to choose from along with Chicago Style Italian Beef. You order at the counter and get a number and the food is brought to you. Its quick, easy, and very tasty. It's along the lines of Noodles & Co or Potbelly but with a much wider selection. This place has something for everyone and I think it is likely to become a regular go-to for a quick bite or take out. They even have a drive-thru! read more

I had a graduation party to celebrate and Buona delivered my food in a very timely manner. Dale the driver was so polite and he set up my food. My guests are still talking about that food. Top notch service and fresh delicious food. Keep up the amazing work! read more

Don't leave the drive thru endless you check EVERYTHING. I asked for a 7" beef. Somehow it got to a sausage so she corrected it. Then my Parmesan chips disappeared off the order. Still $18.. I should do a chargeback. Make you pay. But yea, always check your order. The speaker intercom system is always hard to hear. read more

Food is good for a good price. I had the pretzel bacon burger and it was awesome!! It is a fst service restaurant so they bring the food to you after you order at the counter. Great place to grab a bite to eat without going deep into your pocket. read more

Longest wait time! I was 4th in line... only one cashier... and it's 5:45 on a Sunday afternoon!!! Yes the sandwiches were fine - a bit skimpy on the meat... I'll go to Patio next time read more

So today is National Pizza Day. We waited 45 minutes and just as I was getting up to get a refund our pizza came to the table, cold. If you can't handle the business, don't do the job. Back to a real pizza restaurant. read more

This particular Buona Beef was more interested in cleaning up to be able to go home at 10 than serving a customer. My husband & I walked in a little before 9:30 pm on a Thursday night. We knew they closed at 10 but we knew what we wanted, knew we could be in & out in 30 minutes. Except that no one came over to the register to take our order. Everyone was cleaning and would glance over at the register and see us but wouldn't stop cleaning. We got the hint that they all wanted to close the door at 10 and go home so we left. We won't be back to this Buona Beef. read more

wasn't bad a few years back. they went plant based and the food is garbage. if i want to eat plants i would get a salad. it won't be from here anymore. to many good beef places in Chicago. read more

On 1/27/21, I needed help going up the curb to enter the restaurant, as my disability makes it difficult for me to walk on ice. So I asked the employee that had made a curbside delivery if he would help me and he very kindly said yes. I took hold of his hand, took a step and promptly fell. A female employee came running over and both asked if I was okay and I was, I was just embarrassed. But they both helped me get up so I could go into the restaurant. After I got my food, when I walked outside, the female employee came over and said, "do you need help?". I said yes, I did, so she helped me step over the ice again. Your employees are so kind and helpful, I really, really appreciate that very much. I'm sorry, but I don't know their names, but if you were to ask, I'm sure they'd remember the lady that fell right in the drive-thru lane. Thank you very much for your help and concern. read more

My beef was extremely salty. They dipped the bread even though I didn't ask. I'll just go to Portillo's in the future. I will not be returning. read more

Pizza, meatball subs, salads: all delicious. The bread on the sub was fresh and tasty. Good choice of beers. Pepsi products for those who only drink Coke. read more

We go to the Buona Beef resturant in Darien and service is always excellent! We buy the family packs a lot and take them to Southbend, Tennessee and Florida when we go. I don't think we would be as welcome if we didn't bring the beef! Our family loves it! Oh, and the cannolis are to die for! read more

Best beef around ! Beats Portillo's beef without a doubt ! I wouldn't go anywhere else for a beef sandwich ! Perfect every time Super friendly staff and the restaurant is always clean. If you love their beef than try their beef and pepper pizza ! You won't be disappointed ! read more

Great sandwiches and salads. Been a favorite of mine since opening in 1980 on Roosevelt in Berwyn. Pleasant staff always ready to serve with a smile. read more

Nice place for a chain restaurant. Salads are actually really good. Service is good too.

I've tried salads and sandwiches here, and they've all good and priced reasonably. The interior has plenty of comfortable seating, and there isn't too long a wait for your food. read more

They have excellent salad. The burgers are not that great I wouldn't recommend them. Their pizzas that you can order in the drive-through are absolutely amazing. The only issue I have is is the wait to get them when you go through the drive-through is exceptionally long because they have to cook a little bit longer. Five stars if it would take a little bit less time to get my food when I go through the drive-through would be great. But I definitely love their salads their soup and pizzas. read more

I will never eat at Buona Beef again. A few months ago I had gotten food poisening off a cranberry walnut salad. Yes, I know this was a few months ago, I havent had much time to write on yelp. But it was the gross, a couple hours after i had eaten it I had an upset stomach and in the middle of the night I had gotten sick and had to miss class because I was sick for about 6 hours nonstop. Unless you want to get food poisening and get out of class the next day, I would not eat here. If you want to eat safer, I recommend Portillo's. read more

Excellent service, managers, and food. Great for work lunch. Get the "Naked Combo" and skip all the carbs. NOTE: ask for "no oil" on it and you can skip the crappy soybean oil that they normally put on the green peppers, as well. (that's not healthy. Should be real butter!). read more

Buona is one of my favorite restaurants. Friendly staff, awesome rewards program and great coupons and specials daily. Picked up a catering pack today was helped by Ashley very nice young lady, I didn't have my rewards card she looked it up for me and added my points. Darien is my favorite location just can't say enough good things about you guys. Thanks, Cindy F. read more

Food is good but service has gotten slower over the last few months. Today was the worst. After waiting over 35 minutes for our food, 2 of our party still hadn't received their food and requested refunds. read more

Their food is good and the price is fair. I am a big fan of their Wednesday burger special!!

I usually don't go in buona because I feel like the prices are a little on the high side, but it was suggest to go in for lunch on pizza day so I gave it another try. The pizza was surprisingly not bad for being made at a beef place. I had the Buffalo chicken pizza, the chicken and buffalo sauce were pretty decent and the crust was good. They were personal little pizzas but filling enough to leave you a piece or two to take home. It looks like the pizza day (Tuesday I think) is a popular trend because the place was packed with people on lunch from work and seniors looking for a deal. I joined the club while I was there, you get a free beef on your bday and can accumulate points for free stuff. I would go back for lunch again both on pizza day or just to give some of the other stuff a try. read more

Excellent place for grilled burgers and Italian beef. I also recommend the chicken artichoke and the turkey delizioso. The place is always clean and the food is great. read more

Have been going to Buona occasionally for lunch when I am in town. Yesterday I went there for dinner. The restaurant is clean with ample seating. Service is friendly and prompt. I only visit this area once in a while and was pleasantly surprised by an expanded menu. I had the Spinach, Strawberry and Avocado salad with a generous dollop of their tuna salad on top. It was delicious. Many other items on the menu are also good: meatball sandwich, egg and pepper sandwich, pizzas, and of course the beef. I will come here more often. read more

Me and my brother went for burgers and thought it was one of the best burgers we had ever had ! I also bought a chicken sandwich for my grandpa and he loved it ! Said it was better than chick fil a . Overall clean and awesome environment read more