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    Burbank Dry Cleaners

    4.3 (148 reviews)
    Open 8:00 am - 7:00 pm

    Services - Burbank Dry Cleaners

    Shoe cleaning

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    5.0
    (24 reviews)
    Dry Cleaning
    Responds in about 10 mins
    5.0
    (112 reviews)
    Dry Cleaning
    4.5
    (121 reviews)
    Dry Cleaning
    Responds in about 2 hrs
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    Recommended Reviews - Burbank Dry Cleaners

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    My recent order

    I have been a regular customer here for six months and never disappointed! Lermont at Verdugo location makes me feel welcome and it's very helpful. I dj and have a lot of events I need to look fresh at and I always stop at this location to get me prepared ! Thank you Lermond and Burbank dry cleaners

    Before - crisply shaped hat, with defined features. After - a shapeless lumpy mess and poor band placement.
    Tim G.

    TL;DR - take work whether they are capable or not, ruins items, owner Zack denies any wrongdoing and is incredibly rude Dropped a straw fedora off to be cleaned recently and it was completely ruined, but Burbank Dry Cleaners refuses to take any responsibility. I understand a hat is not a traditional piece of clothing, which is why when I dropped it off I made sure to ask the owner Zack whether he felt comfortable being able to clean it, and most importantly, that it would keep its structure and shape when done. I asked that last part and whether he was sure a good 3 times. He said it would be fine, but he would need to sew the band back on because it may come unglued, which didn't seem like a big deal. When I picked up the hat, it was a shapeless lumpy mess, and exactly what I asked them NOT to do. I almost thought it was a prank it was so far removed from what I requested - it looks like someone just tossed it in a washing machine. The crown has lost all shape - the pinch on the front is gone, the crease on the top is gone - and the brim is wavy. Even the one thing Zack told me he needed to do - sew the band back on - he did a piss poor job of and positioned it too high so you can see the seam of the hat. See my pictures for the before & after. Of course when I asked to be refunded for the cleaning and maybe even for them to pay to replace the hat, Zack couldn't have been more rude about it. He immediately got defensive and refused to admit that he might have done anything wrong or offer any recompense. He alternately claimed there was nothing wrong with the hat and it looked perfect despite me showing him photos the contrary, or that this is what is expected to happen when he cleans it and wouldn't acknowledge the fact that I asked for assurances otherwise. His tone shifted from condescending to jerk accordingly. And if y'all think I'm being a Karen, I recorded the whole conversation, though I guess there's no way to share it here. Just look at the other negative reviews and you'll see a pattern in how they handle these things. I can't believe Zack felt comfortable assuring me they could clean the hat and that it would come back looking the same. I would much rather he be honest and just say he isn't sure they have the capability to clean it and keep it in the condition I asked, so don't want to risk ruining it. Instead, they are desperate for a buck and will take anything, probably because their customer service is so crap they are driving their business away. And this is after another recent trip when I had to make them clean an item again because they ignored the spots I pointed out - so even when it comes to more traditional dry cleaning work they have become lazy and subpar.

    2 pieces, 73$!

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    12 years ago

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    Verjine O.

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    12 years ago

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    Verjine O.

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    15 years ago

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    13 years ago

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    12 years ago

    The service was very satisfying. Clean place, had no problem finding parking. The workers were very friendly, and helpful.

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    Verjine O.

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    12 years ago

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    Verjine O.

    Thank you for the kind words Patrick! We really appreciate it!

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    9 years ago

    Love this place. Always fast, no waiting and they always clean my clothes really well.

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    11 years ago

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    Verjine O.

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    12 years ago

    Fantastic, friendly service from Zack and family, as well as great prices.

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    Verjine O.

    Thank you so much Dave, Happy Holidays!

    Helpful 2
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    14 years ago

    Helpful 2
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    13 years ago

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    9 years ago

    Best dry cleaners in Toluca Lake. Affordable and quick! They are so nice and accommodating!

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    7 years ago

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    11 years ago

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    Verjine O.

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    9 years ago

    Amazing tailor. Pants look perfect. Exactly what I hoped for! Definitely go here. Zack, the owner is incredibly sweet.

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    12 years ago

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    Verjine O.

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    7 years ago

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    11 years ago

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    Verjine O.

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    9 years ago

    Super fast and convenient. They rushed my order because I needed it the next day and were very friendly about it!

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    11 years ago

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    Verjine O.

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    Photo of Adam J.
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    10 years ago

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    Verjine O.

    Thanks Adam! See you soon!

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    10 years ago

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    10 years ago

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    12 years ago

    Helpful 1
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    11 years ago

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    Verjine O.

    Thank you so much for the kind words Carol! See you soon!

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    10 years ago

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    11 years ago

    Great cleaning deal with $5 dollars for $10 coupon!

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    Verjine O.

    Welcome to Burbank Dry Cleaners Shakurra!

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    11 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Great work, service, price and turn-around! They are so quick and professional.

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    10 years ago

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    9 years ago

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    Page 3 of 4

    Ask the Community - Burbank Dry Cleaners

    Do you do military uniform alterations like Army patches/name tapes and sew on service stripes and overseas ribbon bar on Army Service Uniforms?

    Yes we do! Bring them in.

    How much is standard business shirt laundry?

    $2.50 special for laundry shirts!

    View All 4 Questions

    Review Highlights - Burbank Dry Cleaners

    I used to get do all my dry cleaning over at Milt and Eddies, but after one visit with Zack I never went back.

    Mentioned in 23 reviews

    Read more highlights

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    Burbank Dry Cleaners

    Burbank Dry Cleaners

    4.4
    (149 reviews)
    $

    My lady took one of my favorite cables knit sweaters in for a repair of a nasty rip in the sleeve…read more Honestly, I was a little afraid the repair would be obvious, but I want to concerned; I really only wear it around the house. To my pleasant surprise, the seamstress there was able to repair it, using identical yarn, and the repair was pretty tough to even find afterward! How do they do that?! I am so impressed! And the cost? Just $8! Not only that, but it was dropped off on a Friday and ready for pickup the following Monday. I can't even say how long I write that sweater with that hole in it! If I had only known. Come to find out, Burbank Dry Cleaners is the same place that repaired my son's favorite suede jacket. Needless to say, they're getting bookmarked for all my clothing repairs!

    I would give 0 stars if possible. Left my designer trench…read morecoat to be dry cleaned (emphasized that it needs to be handled with care) and they damaged all the buttons and replaced one completely. This is the worst experience I had at a dry cleaners. I understand situations happen - what's more important is how the business takes care of matters afterwards. I called the next day at 8 am to share my concern and as I'm speaking to the employee, they do not want to compensate for the damage to get the buttons replaced but instead, asked me to drop off so they can replace them at their store. If it was a non-designer item, I don't have a problem getting the buttons replaced. However, a designer item is expensive and should uphold the same quality. That is why it's called a designer item. My complaint is clear, my jacket is damaged from the entire front, wrist area, and shoulder area. It's not just one button, all of them are damaged. The owner, Zach refuses to accept any of my video/pictures and would rather have me drop it off at the store so they can examine or come to my home to see "how they can fix it." Got a hold of the owner, Zach and he begins speaking to me in another language which I thought was quite rude and was very unprofessional. No apology offered, no compensation offered and was coming off in an aggressive manner which I did not appreciate. I will never be visiting this business again.

    Milt & Edie's Drycleaners & Tailoring Center

    Milt & Edie's Drycleaners & Tailoring Center

    3.1
    (1.2k reviews)
    $$

    Fantastic service and quality dry cleaners!…read more From the moment you walk in, you are greeted and promptly attended to at one of the many counter stations. You feel valued as a customer. Other businesses nowadays forget customer care is a key importance to success and retention of clients. So many places don't even greet you, staff have apathetic attitudes and act like they are doing you a favor by merely coming to the register. Each and every visit I get consistent and friendly engagement from Milt & Edie's employees. I truly appreciate that! They are fast, efficient, and open long hours. Any dry cleaning, or alterations I request are ready before promised. Turn around time is impressive. They have a good amount of staff on premises around the clock. There is a reason they have been in business so long, and have a loyal customer base....Consistency One thing to note is they are more expensive in comparison to other dry cleaners. However, Milt & Edie's is located in a high traffic, nice area that is quite expensive real estate. Also they employ a large number of employees with some days open 24/7. That results in a premium rate for location, shop hours and quick turn around time. Like the saying goes, "you get what you pay for", at Milt & Edie's you get fast and quality service, great customer care, with convenient location and extended hours. I have seen 20% off coupons for M&E on the back of the local Vons store receipts. Those on a budget, or use them frequently, these are a good coupons to look for and retain. I will continue to patronize them with, or without coupons. The service and care provided at Milt & Edie's is worth it.

    Not surprised that after thousands of reviews, they only have 3 stars. It should be lower. Every…read morestaff member I talked to told me something completely different about the services they offer, prices and the timeline it could get done. I called ahead of time. The person on the phone was great, answered my questions and said to come in person, so I did. In the store, they would NOT listen to me. I was asked if I wanted different services than the ones I repeatedly said I wanted. They kept encouraging me to make alterations I was CLEAR I didn't want. They did not listen to me try to explain what I said I wanted. Several staff members were very rude to me, making snide comments about me and my clothing. Again pushed for alterations I did NOT want. Thank GOD I didn't use their services. Bad business all around. Rude, Unprofessional and badly managed. Don't come here.

    Burbank Dry Cleaners - shoerepair - Updated July 2026

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