Had to enlarge a nice ring I got from my mother in law that was too tight for me (even got stuck on…read moremy finger - soap didn't do the trick, but the olive oil did!) and I brought it along while in the Burbank Media City mall. I walked by Media City Jewelers many times and I read a few reviews on Yelp to check it out. The lady I dropped the ring to was nice, knowledgeable. The price she quoted was decent and they didn't change it! She mentioned it was gonna take a bit more than week to have it fixed. That was fine, didn't need it right away. I called on the day she suggested I should check on it and it was ready! It'd be nice of they call you, but it's a small business! The ring was nicely enlarged, can't tell where they did it, very smooth, fits my finger nicely! Glad I found them! They also fix watches besides making, selling, fixing jewelry. Need these kind of places!

George is a master of his craft. He is knowledgeable in all facets of jewelry. Family owned and…read morefriendly service. Reasonable prices and top notch quality. Stop by tell him Eddie sent you.

Quick service at a reasonable price! I had my wedding band and engagement ring cleaned and rhodium…read moreplated. The result was stunning!

The nicest jewelry repair shop. I've come here twice for the same ring, and I've been given…read moreexcellent service, pricing, and advice. I decided to buy a piece as well, and I found it to be reasonably priced. Definitely my go to for all things jewelry.

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

Jack helped me set my earrings and made the experience so pleasant. He was forthcoming about the…read morepricing when I called for an estimate. Took less than 5 minutes for the consultation and the quality of the work is outstanding. Picked up my earrings within four days and his prices are very reasonable. Will happily refer anyone to get their services done here.

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more

Generales & Generales are extremely professional & trustworthy. Honestly when it comes to Fine…read moreJewelry they truly Excel with their experience and knowledge. In today's world it isn't easy finding this type of establishment who operate with integrity which is exactly what you want when you hand over something dear and precious to you. This isn't my first time coming in to get something appraised or fixed and each time I'm always impressed by the staff. Thank you! Highly recommend!

More Than a Jewelry Store -- A Place That Holds Our Stories…read more My family has been coming to Generales & Generales Fine Jewellers since they first opened their doors in 1969, and I've lived just around the corner since 1984. In all that time, this store has quietly woven itself into the fabric of our lives -- not just as a business, but as a place where moments, memories, and meaning are handled with extraordinary care. Yes, the jewelry is beautiful. The workmanship is impeccable. But that's only the surface of what makes Generales & Generales so special. What truly distinguishes this place is the way people are treated -- with warmth, patience, and an instinctive understanding of what matters. There is a rare kind of judgment at work here: thoughtful, humane, and guided by a simple principle of doing right by the customer, always. Not because a policy demands it -- but because it's who they are. I was recently there to have a ring resized -- a ring that once belonged to my maternal grandfather. It's a small object, but it carries generations of history and emotion. From the moment I placed it in their hands, I felt something I can't easily put into words: complete trust. Not just in their skill, but in their respect for what that piece represented. It was handled as if it mattered -- because to them, it genuinely did. Peter and Sylvia, along with their entire staff, have a way of making you feel like you are the most important person in the room -- not in a performative way, but in a deeply human one. They listen. They remember. They care. Every visit feels personal, unhurried, and grounded in kindness. And here's the thing I find myself thinking almost every time I walk out the door: I wish I could give them more money than they charge. Not because of upselling or persuasion -- but because of how good I feel after being there. How respected. How reassured. How grateful. That feeling is priceless, and it's something Generales & Generales has been giving their customers for over fifty years. In a world where so much feels rushed, transactional, and impersonal, this place stands as a reminder of how powerful it is to simply treat people well. Generales & Generales doesn't just sell fine jewelry -- they safeguard trust, honor family stories, and build relationships that last generations. Peter, Sylvia -- thank you for what you do, and for the way you do it. Our neighborhood, and our family, are better for having you here.

Roaming around the Magnolia and California Street area of Burbank, California with my friends...we…read morestopped at several local shops. I felt like I was transported to a plain of positivity when we entered Stay Home Friend. This store has merchandise from local artists, creators and designers. Books, greeting cards, jewelry, candles and so much more! The cashier was a friendly woman who told us about her brother that's a scuba diver in Florida. I fell in love with the sterling silver Leo earrings. I had to buy them! There were other zodiac signs as well. I might return and buy them for my friends and family as their birthday gifts. This place is AWESOME! I highly recommend you swing by and support local artists.

I swear this stretch of Magnolia has the best and quirkiest boutiques and shops. We were strolling…read moredown Magnolia on a blazing summer day and decided to pop in here for some cool air and to peruse and boy what a treat. This is the type of place you can not only shop for yourself but also hit just about everyone on your gift list. Will definitely be back.

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Speedy response, helpful information provided. To be fair, this isn't a review of the shop itself…read moreor their items, just the service I've received while hunting for someone to help Make custom jewelry with stones I've amassed. Very impressed so far

This is an overdue review, but I came here sometime in the last couple weeks to get my necklace…read morefixed and Steve was such a sweetheart! My necklace had a very delicate chain and it had broken because I accidentally tugged on it too hard, but he was able to repair it in under 5 minutes and it looks fantastic! His pricing is so generous for the quality you receive, and he is very honest and friendly. He deserves every penny he gets and more. The other reviews definitely ring true, this is the place to go if you need to get any jewelry fixed! I would recommend calling ahead if you can to see when you can come in, I actually got lucky to walk in when he was in for a few hours that day :) Thanks Steve for the repair and I hope that your mom is getting better!

I had a good experience and would go back if need be. They have a lot of beautiful items for sale.read more