My experience at Bhindi Jewelers was exceptional as usual, thanks to Ricky of course. From start to…read morefinish, he provided outstanding service, professionalism, and expert guidance while helping me select the perfect timepiece

Scott is amazing, and dare I say, my hero!…read more Scott was very insightful and helpful with my first ever Rolex purchase. He made the process very fun and easy. I'm really excited to build my collection and have no reason to look elsewhere!

The artisan's understood what I wanted and told me if the changes were realistic. I appreciated the…read morehonesty. The deposit rates were reasonable. I will us them in future.

An An Jewelers, the booth in the back left corner, is wonderful! It's run by two sisters, we worked…read morewith Ana to get my wedding band custom made and to buy my (now) husband's wedding band. She connected us with the repair shop in the back to have my wedding band made, the guys back there are wonderful and they did an incredible job! We came back a few times so they could make sure the mold fit and it really does fit perfectly and is exactly what I wanted. My husband absolutely loves his wedding band, too and they were such a pleasure to work with!

I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

I first met EMILY at Mandarin Gems in Burbank, CA while I was living in Bakersfield, CA…read more EMILY truly impressed me with her HONESTY and fair pricing. I INTRODUCED my family to EMILY. They became very loyal customers and have spent BIG $$$ at Mandarin Gems store. A jewelry purchase that didn't work was kept on a CREDIT Account to be used toward my next purchase. LIFE HAPPENS. I'd befallen a grave illness shortly after my purchase. Miraculously, I remain alive. I've come across my original SALES RECEIPT with $300 credit. My family informed me Mandarin Gems Jewelry moved from Burbank to Glendale and 'Leo' would be the person to contact. Leo told me he would contact EMILY. I've NEVER been contacted by either. Since my family knows EMILY (and Leo) I'm really surprised EMILY never asked about me or how she could contact me about my $300 Store CREDIT. Typically, when any business MOVES they send out NOTICES for Customers who have pending orders or Store CREDITS. My family remains very LOYAL and continues to shop with Mandarin Gems Jewelry as a result of my introduction. I can't believe EMILY choose to PROFIT from my misfortune. THIS IS A REAL AND ACTUAL EXPERIENCE of UNETHICAL and ILLEGAL business practices. I loathe and despise JEWELERS that happen to also be THIEVES! I planned to use my $300 CREDIT towards purchase of a PINK sapphire pendant to match PINK sapphire earrings I bought from Mandarin Gems Jewelry Store. LIFE can be harder for some but, whenever businesses compoundMISERY it's the worst!

I had been wanting a custom ring designed using the diamonds from my original engagement and…read morewedding ring (both were kindly gifted 10 years ago my extended family, but not my personal style) , as well as stones from family gifted jewelry that I couldn't wear. I initially went to a standard jeweler to get a custom quote and was told it would start at $2.5k AND they would only use the large stone because the others were "too small." I had a family member who worked with Leo years ago, and my sister reminded me about custom work she did for her as well and recommended I reach out to him and see what he could do. Leo was very prompt in answering my call, said he would likely be able to use my stones was and excited about working together. When we got together I brought all my jewelry I wanted to either use or trade, showed him pictures of a few rings I liked, and talked about the styles I liked. He sketched out a design that we then edited a bit together, and then a week or so later sent the mock up for me to approve. After that it took about 3 more weeks for the ring to be ready. The actual ring is stunning, comfortable, and such a special and unique piece. I opted to wear just this is one ring as a sort of joint wedding/engagement ring rather than have two rings since it's pretty substantial on its own. All in all the experience was great, it was more affordable than I had imagined, and the ring is more beautiful than I had expected. Leo himself is so kind, creative, and fun to work with and I HIGHLY recommend him to anyone looking for a custom piece!

I highly recommend this place for both jewelry repair and shopping. Very knowledgeable, polite, and…read morereliable. Took my gold cuban link bracelet here to have some work done. Not only did Steve do a great job on the bracelet, which was a little complicated due to how the links are made, and had it ready when promised, but he also cleaned and polished it to my surprise, which I did not expect at all. The outcome - the piece looks fresh and brand new! They went above and beyond, and I appreciate it. Will be coming back for any repair needs, or if looking to buy as there were quite a few pieces in the store that caught my eye. P.S. Despite the name, they have a lot of gold pieces as well, not just silver.

This jewelry store felt less than sparkling…read more I think there's an address issue. I saw a site devoted to Silver Jewelry at this address. But the merchandise wasn't primarily silver and the photos didn't match the inside of the store. The store is relatively small and what's on display is fairly limited. As I said, I had expected mostly silver jewelry and found a fair amount of gold and a fairly limited amount of silver. Stepani wasn't exactly helpful. And when I pulled my phone out to take a picture, I thought she said it was OK to take pictures, but she apparently said the opposite. My mistake. I was hoping to show a picture of some actual silver jewelry to a friend. So, yeah, extremely underwhelming and not exactly welcoming.

Great customer service! The young gentleman who assisted was very helpful and knowledgeable. Wide…read moreselection of stunning pieces and very reasonable prices that match the quality! Also polished my own jewelry here, they made it look like brand new.

The best jewelry store. Endless selection of the highest quality gold and diamonds. I've been a…read morecustomer for many years. They have the best prices. You are guaranteed to be more than happy with your experience here. Thank you to Nancy's jewelry!

I was shopping around for myself and wasn't looking for anything In particular. I was immediately…read moregreeted by staff and helped by a sales associate named Dannay. I told her that I was shopping for myself and might be bothering her to try a few pieces on while comparing prices. She provided such excellent customer service that I didn't feel pressured at all to buy or try anything. She had been so easy going and personable the entire time! She made the experience so enjoyable that I decided to come back and buy a few pieces. If it weren't for her knowledge and enthusiasm in helping, I may have looked elsewhere. If you're ever around, check out their fine jewelry, their pieces are beautiful and reasonably priced! And ask for Dannay, she's wonderful! Thanks again, Dannay. You helped me pick out some beautiful pieces that I'm excited to add to my collection!

I love Gorjana, I have a few of their pieces. I purchased a bracelet for my mom and went to pick it…read moreup. Just like another comment mentioned, they are SO rude there. The girls there have no people skills whatsoever. I struggled to get the door open because of my son's stroller -and no one helped me. Even leaving, no one attempted to help me open the door. Hardly a greeting was given, I would rather go to their Studio City store. Please train your staff!

I added getting my second piercing to my vision board & this location was offering a free piercing…read morewith a purchase of the earring! Which I thought what a wonderful deal, I ended up paying $55 in total which was a great price & Sky was so sweet & so friendly with the whole process!

I was visiting from Seattle and was in LA for a concert. I realized that I forgot my jewelry box so…read moreI needed to find some affordable accessories for the concert. We stumbled upon this place at the mall and I bought a set. The quality isn't that great but it's tolerable. I wouldn't go or go back here unless it's an emergency. Quick final note: Service isn't bad. :)

this is the best store in town , grate quality jewelry , best selection and best price .....Manual…read morethe owner is very knowledgeable about his work and ver friendly , i bought a 21 k gold neckless and he test the gold and answer all my questions so i way very happy and more important confident with my purchase knowing i got the best quality and price ...... so shop the rest and come to the best Bidrussian JewRory Sarkis K

I appreciated Manail's clear, caring, professional appraisal of my antique diamond and ruby ring…read more He knows what he is talking about and answered my questions simply and didn't try and embellish anything. He has the tools to make the appraisal. I was so happy to have confirmation that my ring was the real deal. Yay! I can recommend Manail for jewelry appraisals! It was a very nice experience.

When my fiance and I were looking for wedding bands, we weren't sure of what we were looking for…read moreand were worried about the cost of goods and manual labor being too high. Greg immediately made us feel at ease about the wedding band shopping process and made sure we were walking away with the perfect bands at the right price. My fiance and I both got custom bands and Greg went over every single little detail to make sure our bands were perfect not just for the wedding day but for the rest of our lives. After agreeing on a price, Greg surprised us upon payment to let us know he was reducing our price because he was able to get the parts for our bands at a better price. He could have chosen to never mentioned this to us and charge us the agreed upon rate, but his honesty is something we will never forget. Montrose Jewelers is forever in our hearts and the only place we will recommend to our family and friends.

"Went in thinking I would need a new clasp for bracelet, not knowing how much it might cost. Joe…read morehelped me and was instantly friendly and I found out very honest. He got his tool and looked closely at the clasp and said just a second, I fix this. He fixed it, no charge and as I am leaving asked me if I needed a bag! I will recommend to all my friends and family. What honesty! God bless him.