Highly recommended and trust worthy. Diamonds are highest quality and the gentleman working here…read morewill make sure you're happy and well taken care of always will recommend

My son mentioned interest in a gold chain. While doing a bit…read moreof research, there aren't many brick and mortar shops around the city that do a lot in the men's jewelry category. The folks are Vvs King have nice inventory, took the time to show us chains based on the style, diameter and length my son was interested in, and discussed options for in stock, locating a piece or having something made. My son liked a Cuban design that was in stock, a really nice, solid piece that has great presence but is not over the top. The pricing was very favorable relative to what I have seen from on line jewelers (many of them having so so reviews). Mission accomplished, thank you Vvs King.

At the time of this review, the store is appointment-only. Based on an Internet recommendation, I…read moremade an appointment by phone, and the folks on the phone were kind and helpful. When I arrived for my appointment, I called in from the lobby per instructions to be allowed in. The folks helped me out with a watch band issue and even took a look at an old family pocket watch and made some recommendations on how to find out more about it. If you're interested in shopping for a brand or watch, call ahead to let them know your interests and make an appointment.

I came in on a Saturday afternoon dressed pretty casually for a hot summer day. My intent: Take a…read morelook at their collection of high-end watches, do further research, and come back to make a purchase later. Also, I had in my backpack, a brand new Omega Speedmaster that I needed resizing (basically just removing links from the bracelet). The first person I spoke with told me, "I'm not sure we can do that here"...and then another person (Mark) came out and told me that the Omega store was just a couple blocks away but they "probably didn't have the tools to do this". I found it patently absurd that a fine swiss watch boutique could not adjust the length of a watch band. I also noticed a couple of times that he glanced at my wrist, probably to size up my buying power. I purposefully had worn my trust Citizen Ecodrive field watch (a $100 watch). I did this because I wanted to see if the cliché of high-end luxury salespeople judging you based on appearance and tailoring their approach/effort accordingly was actually true. So I said I'd just go to the Omega store, but first, I would just take a look around at some watches. The guy "helping" me made zero effort to make any conversation, get to know what I was looking for, etc. I spotted a nice Zenith Pilot watch and asked to see it. He took it out and I asked him to tell me about it. He offered that Zenith has the trademark on naming a watch "Pilot" and pretty much stopped there. Said nothing about the movement, history of the brand, the watch finishes, etc. I told him I was interested in buying a pilot watch. A nod and silence...It just felt like he was hoping for me to leave ASAP. It seems crazy to me that people selling high-end products in a boutique setting could think this is a good way to treat potential customers? Anyways, I then took my Speedy to the Omega store and that was the totally opposite experience: Andrew and Andy were super helpful, happy to adjust my watch band (did it for free too), and showed me several watches, telling me about the tooling Omega developed to make them, their history, and letting me try them all on. I didn't buy anything that day, but you can bet I'm going to be buying from Omega (or a boutique that cares about treating customers well) way before I ever give this place my business.

I got a broken mechanical watch repaired her. Excellent t service at reasonable prices.read more

I hate to use this platform for negatives, but BOD has failed me repeatedly, and recommended…read moreentirely replacing the movement on a Swiss watch that just needed the battery terminals cleaned. The other guy I just got my watches back from took five minutes to address this issue and found that the battery terminals had been BENT on this and another Swiss watch, which was keeping the battery from connecting properly on either. This is after dropping the first watch off TWICE for WEEKS. I sure am glad I didn't listen to BOD. Replacing the movement would have totaled my watch. A to Z on Harlem saved me hundreds of dollars. It took them five minutes. Cost me $10. F- Absolute ineptitude.

Amazing, amazing experience. Their team is unbelievable and they delivered a one of a kind ring. We…read moreworked with Rose and fell in love with her. She is amazing, never pressured us in anyway or ever tried to up sell us. Couldn't recommend Windy City Diamonds and Rose enough!

Komal at Windy City Diamond is the best. I was super picky and went back and forth so many times on…read moremy custom engagement ring, but she was so patient and helpful the entire time. I never felt rushed or pressured, and she genuinely cared about getting everything just right. Everyone at the shop was extremely nice and kind. Also, the ring came out perfect. Exactly what I wanted -- the diamond, the setting, the proportions -- all of it! It looks stunning and I AM OBSESSED with it. And somehow, she managed to give it all at an amazing price for a natural diamond and keep us within budget!! But seriously, can't stress enough how The customer service was top tier. We went to a diamond store next door before miraculously heading into Windy City and what a day/night difference it was. The last place didn't have a nice sales person whatsoever but Komal was so so kind from the beginning. She was always quick to respond, explained everything clearly, and made the whole process feel easy and stress-free, even for someone as high strung about this as me.. She really knows her stuff and makes magic happen so run, don't walk to Windy City! Thanks again for everything because I am obsessed and this couldn't have been more perfect! Thanks for making my dream ring

Been a customer of John Young for years. I'm at the point where I can call him, give a dollar…read moreamount, and receive a wrapped gift for my wife that I KNOW will be perfect, as well as a great value. Neither she not I have yet to not be happy. I'm a bit of a watch-a-holic, and he feeds my addiction with great deals on great pieces. I highly recommend him and B. Young. If he doesn't have it, he will get it for you!!!

John at B. Young & Co is one of the most reliable and trustworthy people to do business with in…read moreChicago. In addition he has some of the rarest and hardest to find watches available. And if he doesn't have the watch you want don't worry because he'll find it for you within minutes. Very reliable and a pleasure to do business with. I highly recommend them to any watch collector or individuals looking for fine jewelry. He is very knowledgeable about the industry and always offers good advice. If your in Chicago and or looking for a unique timepiece he's your guy.

Honestly I don't think I would be interested in the jewelry for sale, but I am always looking for…read morejewelry repair. They do great repairs on minor jewelry repairs, which I seem to have on a fairly regular basis. Quality workmanship & preservation of my favorite pieces. What I love is that they do repairs on jewelry that is not considered to be "fine jewelry". I have pieces that I absolutely love that are considered to be "costume jewelry". I love them enough to want to repair them and there are not as many places that will repair them. I love that your receipt / claim ticket includes a photo of your jewelry for clarity & insurance. Thanks Dream Jewelers.

I truly can't recommend them enough. My husband and I both purchased our wedding bands here, and…read moreboth were custom made. I knew exactly what I wanted but couldn't find it anywhere (I wanted a specific size of each diamond, spacing, band material, and prongs), so they created a prototype for me to try on, then I could make a few tweaks after trying it on with my engagement ring, then they produced the final ring, which turned out absolutely perfect. My husband was also able to custom design his ring, and we receive compliments on both of them all the time. Not only is the quality exceptional, but the customer service is just as impressive. They are incredibly responsive, extremely kind, and truly know their craft. They truly are genuinely good people. Over a year later, a small diamond fell out of my ring (entirely my fault, I never take it off), and they took care of it in about 15 minutes. When we switched insurance and needed additional documentation, they emailed everything to me the very same day. They are beyond helpful and genuinely wonderful to work with. They have earned our jewelry business for life.

Mabel is so lovely! It was a nice shop to have some watches repaired, batteries replaced at a…read moredecent price comparably, and cleaned up. Nothing bad to say overall!

Walked in after trusting all the amazing reviews from locals and left with my watch I've been…read morewaiting to wear for years and a big smile on my face! I needed a band replacement and was walked through my options and felt taken care of. Great service and great price.

We've been customers for about 6 years now and look forward to seeing Cathy and Jeff when we are in…read moredowntown Chicago.

I have thought about the retort I got from your site when you exchanged the necklace that I was to…read morehave fixed so the catch would close. You gave me back a generic necklace and that is not what my parents gave me. My dad died on their trip of a lifetime in Italy of foodpoisoning. All I would like is for you to replace it with another gold necklace which is what I gave you. My parents raised me to be honest and to be honest you took advantage of me. Is it my age or your attitude that makes you ok with this kind of behaviour. I retired after 37 years as a Realtor that had no complaints against my license. Can you say the same? Now all I am asking for once can you do the right thing? I know you are Italian as I am which makes this worse. Do the right thing. And I will bring my children with me this time. My son really wanted to speak with you and I told him no. I am not used to having others fight for me. When it is the right thing, I should not have to, though my daughter Laurie comes to you for her jewelry needs. I will also bring my other daughter vikki because she also noticed that the chain you exchanged is not the real one. Do the right thing. 1m Reply Marie DeMaria mariedemaria@att.net 3122377256