We stopped here on a weekday for a quick lunch while traveling. I ordered the chicken sandwich and fries combo. It was apparent that something was wrong at the first bite. The chicken tasted horrible! I was literally afraid to touch take another bite! The fries were not done and my husband's whopper had so much Mayo it was leaking everywhere! The crew were all bickering and infighting and I could hear drive through customers complaining that orders were wrong. Two guys doing the cooking had longer hair and facial beards but no hair nets of any type. We threw the food away! Beware of this location. read more

I'm going on vacation and stopped to get food here. We got our food and left since we were in drive thru. I had gotten a ham and cheese croissant and it was cold, I couldn't even eat it because it just wasn't good at all. The one who handed me the food was a manager and he didn't even say have a good day or anything. Terrible customer service read more

My mom and I stopped at the BK in Benton Ar on congo road today 6/14/2023 at about 2 15 pm for lunch. It was ok until a woman came in who I believe is the store manager by the way she was speaking started yelling at the top of her lungs at an employee about using a hopper in back of the restaurant. We could hear her screaming even while we were in the bathroom. She was completely unprofessional and had zero regard for whether customers were disturbed or not. I will never visit this burger king king again as a result. I will not spend my money where employees are abused in that manner. read more

Love the new make over to the BK restaurant! We waited about 15 minute for dine in food, they were not busy AT ALL, when I asked the cashier about our food, she put a rush on it. Cashier was not to friendly to us, she made us feel very unwelcome. Food was more on the disappointing side, French fries fresh hot, hamburgers cold & Sunday sloppy and half full. Sad, hopefully they can do better next time... if we find more free time. read more

Burger King - a cup of ice cream and a receipt - Burgers Near Me - Benton, Arkansas

I used to like BK.... when I was a teen. But now it's just gross. Nasty parking lot. Nasty food. Weird fries that seem to me some kind of reconstituted potato paste that was fried. And only pepsi....ugh. read more

If I could give zero reviews I would... first time getting food here (we recently moved here) they forgot half our order (our bad for not checking before pulling off) but we repeated our order 3 times... this second time I decided second chance bc I'm in the mood for it well second but last chance will not be going back the drive through felt like it took forever and for lunch time it wasn't THAT BUSY... you sat at the drive through and they couldn't even tell you "hey sorry it will take a few seconds" sat sat there waiting for at least 10mins. Then pull up the guy taking my card was nice but the woman I grabbed my food from didn't have a smile on her face was rude and didn't even have the decency to say "have a nice day" all around horrible customer service and the food was MESSY... I couldn't even eat it to much ketchup and mayo it was all I could taste... read more

I used to work at this store and it's sad to say that the quality of this food has not gotten any better.The food is still sloppy and messy! They put tomatoes on my sandwich when I asked for non. I had sauce dripping out of my burger. Heads up,don't go to this Store.The general manger doesnt care about the food or the employees! I would stay away!!! read more

Stop by there yesterday and was REALLY disappointed. Made my order, then clarified the order. Mustard whopper, kids meal cheeseburger. 3 people that ordered after me got their food. Waited. waited. Lady said she would make it. Again stated my order clearly. finally got whopper with mayo, not what I order. One man before me had a small sandwich and he kept checking to make sure it was right. 3 times they made that sandwich. They just didn't listen to the orders at all. Not a place I will visit again. read more

I worked here while a endangered adult statues only with Joseph Hartnetey another Birch Tree Communities client who owner is Hermon Hervey and ceo Jack Kersey only is ceo and not the boss. read more

Definitely meth head central. The lady that took my card to swipe was definitely on meth. Waited at the drive through window for 25 minutes waiting on a ham egg cheese croissant. The lady that gave me my food, was also on meth or heroin. Definitely would not recommend going here. Never returning. read more

It's like they don't even listen when you order. I went home to find out they forgot all of my moms order and my brothers fries. We live 20 min away so it wasn't worth a drive back. read more

Went through the drive through and they were very rude. Fries were hot but burger was very cold. Probably not going back.

I use to go to lunch here quite often until thy started getting my orders wrong i went through the drive thru and ordered 3 double cheese burgers they gave me 3 cheeseburgers i went back to get my doubles with mustard only and they gave me 1 double cheeseburger with mustard 1 double cheeseburger with mustard and ketchup and 1 double cheeseburger with ketchup its like they were so mad i came back they just dumped the condiments on them. Ill never be back. They just seem like they dont care anymore. read more

Check your food! I was there the other day and there was MOLD on the buns! The manager asked if we wanted a new sandwich; we got our refund instead. I will come back. read more

I've gone to this BK a lot to get their impossible whopper. I have a gastrointestinal disease that prevents my body from breaking down beef and I could end up in the hospital after confusing it. It can be life-threatening. So the impossible whopper has been nice. Today I went and this blonde girl just kind of handed me my bag acting all weird. I wasn't expecting super polite greetings, so I just ignored it. When I got home I got everything I needed ready only to discover it was a beef whopper in an impossible whopper wrapper. I took it back to get a refund and the same girl was like smirking "hmm" and looked at it and then called the manager over and she was laughing I guess because he didn't hear. Then he said they would make me another one but I said I just wanted a refund because they broke my trust. I didn't explain my health issues because they wouldn't care or understand, so I waited and when I got my money I left. The entire time I waited for my refund (manager went to the back window to get it) nobody else waited on the other customers. I came in often for impossible whoppers, but no more. read more