I have been at this one a few times and in the past it was horrible. I went today and ordered a double whopper with cheese and a medium onion ring. It was just like I remembered years ago. First off the presentation of the burger was perfect. Was all lined up like you see on tv. Burger was wrapped perfectly and it was delicious. Onion rings were all in the container and not all over the bag. Person working the drive through was very personable and professional. Did not take long to get my food. This is a very big positive change to this Burger King. Thumbs up. read more

refused to give me missing item even with receipt. poor customer service!! often missing items from order

numerous times the order is wrong. Rude personnel. I took my bad order back and the manager was hardly appologetic; in fact, he was argumentative. No effort was made to express any concern I had to drive back after driving home. After getting my two sandwiches, I mentioned I had left the fries and home and they were just sitting getting cold. He got angry and said "I was lucky to get anything". They DON'T give you a receipt. I couldn't call corporate and tell them the order number so they might investigate. Poor customer service, basically. l read more

We've intentionally driven out of our way to visit this location because our closer Burger King consistently has long wait times and order issues. When we first started coming here, this store was excellent -- accurate orders, fast service, and fresh food. That consistency unfortunately did not last. Most recently, we placed a mobile app order for two Maple Bourbon BBQ Whoppers (one Jr., one large with an added patty), fries, drinks, and chicken fries -- a $33 total. We received two regular Whoppers instead. This is not the first time we've received incorrect items from this location. We contacted customer support and were offered a $10 coupon rather than a refund for the products we did not receive. After further review, we were informed that no alternative resolution would be provided and were directed to review the mobile ordering terms. Being charged for specific items and repeatedly receiving something else -- without a refund option -- is frustrating. Accuracy should not be optional, especially at current price points. We genuinely wanted this to be our go-to location. Unfortunately, repeated order errors combined with a policy-based refusal to correct them have made that difficult. read more

Burger King - Clearly not what we paid extra to order - Burgers Near Me - Clifton Heights, Pennsylvania

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I guess they hire anybody because it's actually ridiculous how many things they messed up in our order. My spicy crispy chicken might as well just be a normal one because of how there was no spice to it. Another thing they gave us like 2 different burgers. Why did I get 3 fried onions on my fries? Genuinely a place that needs to be shut down. read more

Purchased a whopper but when I got home I realized this is a whopper size patty on a whopper Jr, bun with no tomato. I called the store and staff advised that they are out of buns and tomatoes but failed to advise me. They provided the general managers phone number. I called and she relayed they are out of buns and tomato till tomorrow. I told her that perhaps 1) they should have advised me or 2) should have charged me for a whopper Jr, or 3) Advise customers that they are out of whoppers because they can't actually prepare an actual full size whopper. She offered for me to drive back to the store tomorrow to resolve it with a refund. I advised that I won't be doing that because it is not convenient nor nearby. Overcharged given what was provided. Unfortunate that Burger King isn't anything like what it was in the 80's or 90's. read more

Hire people who actually want to work and don't have attitudes. Every time I go there I get jipped from something they didn't give me but I paid for then when you confront them it's chaos. read more

I ordered with the app and when I get there, there are no burgers left. They offer to replace with chicken and I ask for full refund. They tell me I have to ask through app. The system in this kind of scenario is annoying. Maybe I need to try one of other two BKs drivable but further since my luck with this one isn't always the besr. Oh and I missed the speaker and had to back up, lol!! read more

Burger King - Double BK Stacker - Burgers Near Me - Clifton Heights, Pennsylvania

What happened to the BK Big Fish.. It looked like a regular McDonald's fish filet... I was disappointed. Also, it had no flavor. The bun was. No kinda special sauce. It wasn't memorable or flavorful at all. Just bland. Service was excellent. I ordered via the drive thru. read more

Burger King - BK FISH SANDWICH - Burgers Near Me - Clifton Heights, Pennsylvania

WOW! The food was absolutely gross. The fries were soggy and cold and they were one of my favorite parts of the meal. The burgers hit my stomach and then I felt like I had to throw up . Not to mention I waited in the drive through lane for what felt like forever. Stopping here is like one of those ideas you get when you stop at Taco Bell. Sounds like a good idea feels like a good idea and then it wasn't. And also when did it happen that a 2 cheeseburger meal with Med Fries and Med Soda (which was flat) cost $10.66. Needless to say I will never be stopping here again. If I wake up tonight in the middle of the night with food poisoning I'm going to be pissed. read more

Burger King - The front of the store. - Burgers Near Me - Clifton Heights, Pennsylvania

Bad online ordering and drive-through experience. Didn't have any more chicken and forgot chicken fries in an online order that I placed.

Ordered $58+ on GrubHub and BK got order completely WRONG!! Driver went back to store (Very Nice Guy) and the store gave him missing items but refused to give double when that's what I paid for. Called store asked for manager girl that answered said she was. Asked her name and she HUNG UP!!! WHERE DID CUSTOMER SERVICE GO??? STORES need to Double Check orders cause 3rd party vendors ie: GrubHub, Uber Eats aren't responsible for YOUR MISTAKES!! And if you order frequent and have problem with most orders they stop refunding you!! DO BETTER!!! read more

Burger King - Burgers Near Me - Clifton Heights, Pennsylvania

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Don't. Just don't go here. This place had a makeover and didn't upgrade the kitchen. Ran out of a bunch of stuff at 11am! I am talking about supplies and chicken sandwich. This employee didn't even care and on top of it called me a liar. This is after sitting and waiting for my food for 30mins. Who the hell is the general manager here? No original chicken sandwich. No chicken fry containers. I don't wanna know what else you don't have. This girl needs to be fired! After 30+ mins my order came out wrong! I tell he it's wrong and she said i didn't order what i ordered. Called me a liar. Blames her teammates that they didn't tell her they were missing chicken sandwiches. I am very patient with restaurant industry. But this was an absolute mess! Whoever the manager is, call me. I already called into customer service so you have my info. What a way to start off Father's Day weekend. read more

Burger King - Rudest person in the world. Unapologetic about 30min wait - Burgers Near Me - Clifton Heights, Pennsylvania

Great place to idle your car while you wait 30 minutes in a drive through. Must be nice asking for higher wages and doing absolutely no work. You'll wait 30 min for a poorly made burger, soggy fries, and an attitude that'll make you say "nah I'll go to McDonalds." Shut it down and put something else here read more

Stopped by for breakfast at 730 am and apparently they dont open till 11 am at this location. However the bread delivery carts with all the rolls were dropped off and left outside. A swarm of birds were eating the bread. And the birds will continue to feast for another 3+ hours. This is a health hazard and also disgusting. read more

My daughter worked a super long day so I picked her up around 10:50 pm & asked her if she was hungry. She was. We have a ton of fast food places w drive thru near our home (BK, McD's, Taco Bell, KFC, Arbys & a 24 hr Wawa). She wanted BK. We checked the hours & they're open till 12am. We pulled into the drive thru around 11 & waited about 3 mins before someone came on the speaker & rudely said they were closed. No sorry, no explanation why they were closed an hour early. The sign was still lit & lights were on inside. This used to be a decent BK but the food quality has gotten bad but most of all, the attitude of the employees is terrible. Way to SUCK Burger King! read more

Don't go here if you're just a little hungry, you'll starve to death before you even get to order!

Awful. You'll sit in line for 20* minutes what's fast about this?! And then to sit at microphone for additional 7min without being addressed until you speak. Awful customer service read more

Couldn't give it zero stars or I would've! Worst location ever! Had breakfast there before and was a total disaster and everything was cold and disgusting. Went today and placed my order. They gave me someone else's cheaper order, asked what I ordered and then said to keep the wrong order. Then the manager asked for the wrong order back, told us to wait and then 20 minutes later came out with our correct order and didn't even compensate us for waiting for over 40 minutes or apologize! I will NEVER go there again or recommend it to ANYONE! Workers or managers have no clue what they're doing or how to rectify things! Burger King should close their doors! read more

I asked for a whopper wit cheese no pickles...they gave me no cheese and a ton of pickles read more

Burger King - Burgers Near Me - Clifton Heights, Pennsylvania

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i've gone here about three times now, every single time i have gone they didn't have what i ordered. the ONE TIME i got my order it took FOREVER to get. worst location EVER! read more

Slowest drive thru ever! I've been sitting here for 20 minutes and haven't even ordered. They need to get it together.

Terrible Service. "'Manager" on duty was extremely rude and dismissive. Never again will we be back.

Store feels nice and clean but the service is terrible, only giving it 2 stars for the cleanliness of the store. There were 3 people there with me and it took 20 minutes for each of us to get our food. Ridiculous, don't go here. The entire idea of it is FAST food. read more

I live on the road for my job, so I KNOW fast food....... and I will state that this is ABSOLUTELY the WORST Burger King I have ever been to. The food tastes like its been reheated from the day before, its extremely dirty inside and you are very lucky if they even get your order correct..... and thats after waiting for 10 minutes while 6 people sit in the back doing nothing while one person takes orders up front, as a line of people start backing up to the door. I could go on forever but you get the idea....... DO NOT GO HERE! read more

If I could give no stars I would. I went through the drive thru with a sleeping toddler in the car, my thought quick get some food for myself during nap time... after paying (I was no given a receipt) I was told to Park to the side. After sitting there for 15 minutes someone finally came Out but not with my food, another person came out 5 minutes later again not for me. Now my toddler is awake and screaming because he has been sitting in the car for 45 minutes now and no one coming out with food. Finally I take myself and my son into the store I am given food that once I got home I notice is not my order and is cold.... no one apologized for the wait instead they talked to each other about going on their breaks. This establishment needs new management and new employees. read more

This might be the worst Burger King ever. My family and I went through the drive-thru for lunch. There was no one in front or behind us and the had us move forward and park to wait for our food anyway. When we got home we were missing cookies and more importantly, the food was not at all fresh and the fries were burnt. I love Burger King but I don't think this restaurant should be associated with the company. read more

Went there this past Saturday morning for a drive-thru breakfast with my family while we waited for the car to be inspected up the road, with all the new things that are going on with our epidemic in society we figured we would adapt and do our part by driving through and having breakfast in the car. When we pulled up we explained we weren't real familiar with the menu And that there was a bunch of us ...to please give us a minute and got nothing but an negative attitude from the man at the drive-thru, in a big hury and real nasty .. there was not another soul there .not another car and when I tell you the way this guy treated us was enough for us to just say fine. and leave.. We looked at it as it was there loss we went down the street and ordered almost $40 worth of food somewhere else, but that's not the point... don't waste your time with this place truly under professional.. I understand there's a lot going on in the world today, but everybody has to adapt read more

Believe every bad review about this that you're seeing. You're better off driving to the one in havertown or on macdade and you'll SAVE time. Order is always wrong. Or gross. I'd be absolutely embarrassed to have this restaurant as an area or district manager. read more

horrible always closed and when they decide to open they are by far the slowest group of people. needs new management!!!!' or just close up fir good!!! read more

This is by far the worst Burger King ever. We ordered through the drive through and of course they messed up our order. We asked for no onions so we go back to get our order corrected. The guy preparing the burgers apologized and made them again. I'm thinking everything is okay. They still put onions on my burger once again.. then didn't give us our fries. I have no clue who manages this place but it's completely horrible. I will never return here. The staff is unprofessional and rude as hell for no apparent reason. If you don't like the food industry then you shouldn't work there. Period! If I could give this place 0 stars I definitely would. I never seen such rude people in my life. And appearance is everything. They all looked liked they rolled outta bed. Smh. Poor poor poor service. read more

The customer service is poor. My cashier face was frowned up. She did not even say thank you come again. This is the second time this week I've been here and everyone just miserable. Hopefully, they can get some training in better customer service. read more

If I could give it no stars I absolutely would. First of all the person taking drive thru orders needs to be retrained or fired. It took over twenty minutes to get my food, and once I got it home I realized they didn't give me the cheese on my impossible whopper that they charged me for. Tried to call to fix the problem and they took the phone off the hook. NEVER AGAIN. I only went here because my usual BK is renovating. I will never go back here. read more

Burger King - Impossible WHOPPER - Burgers Near Me - Clifton Heights, Pennsylvania

I can't even rate this place a 1 star! If I want to go here during my hr lunch I have to go right away in order to get back in time. Very slow, NEVER answer their phone and we can't even go inside and order. Please get new management into this Clifton heights BK or just close down already! read more

I wish I could give no stars. Absolutely the worst bk I've ever been to. We ordered at the drive through. We went to the window and paid, got my drink. Then nothing.... for 15 minutes. No "the food will be out soon" or any excuse. We had to beep to ask what was going on. In the meantime, employees are walking around in front of the window eating in front of us. After 20 minutes of sitting there, we get our food handed to us rudely. The one sandwich is wrong, my fries were half empty and one was bitten. ( mind you, the one guy inside was holding fries eating them). I didn't eat my food or drink my drink. I threw it away. I don't trust these scum bag workers who can't do their job right. I will never return to this location. I suggest you don't try going there either unless you'd like to be furious and still left hungry. read more

Literally the worst drive through experience I've ever had. Was there almost an hour and ended up giving up when I was second in line to the window. Has happened before, just seriously don't even bother going here. read more

Typical fast food joint. But this place gets only two stars because the food is slopped together in an unacceptable fashion. I mean literally BBq sauce on the outside and bottom of the buns really?? Lol I know it's fast food but your food shouldn't look as though it was dropped several times before they slammed it in your bag Jeez Wouldn't recommend, no matter how hungry your are. read more

half cooked french toast sticks. can't run a business like that people could get sick and this could lead to lawsuits.

Hello to My Yelp Family!!! The family selected this location to eat today, after running around all day, doing errands. I enjoy the Big Fish, thats why we opted to come here today, on Friday, November 1st, 2019. They have a parking lot. Its not big, but enough space if there is not a crowd of folks coming in and going out. We ordered after waiting in line. But wait, stop, we didn't wait at all today. There was no one in line today. But there were customers dining in the dining room. My mom ordered the Big Fish medium meal with fries with a Coke and I decided on the chicken fries, 9 pc medium and a drink. The associate who rang up our order didn't smile, but she was efficient. When our order was ready and I asked for ketchup, another employee obliged and gave us extra ketchup as there was none available on the serving table. They proceeded to fill up the ketchup bin. We picked up our cups and filled up our cups with Coke and Fruit Punch. There was a problem with the overhead TV and there was someone there to repair it. We ate our food, which was good, however I do not anticipate visiting this location again, anytime soon. We like Burger King, just not this location. The atmosphere was not comfortable and not accommodating! I felt like a fish without water! Good night Yelp Family!!! read more

Decided to try the new Steakhouse King burger they have been promoting recently. 90% of the time I order the original chicken sandwich, but the burger looked delicious. It's a BBQ burger topped with onion straws which was why I wanted to give it a shot. I love onion straws! Which is why I was even more disappointed once I opened my sandwich. Just a few crumbed onion straws that were obviously at the bottom of their frozen onion straw bag. I could barely taste them in there. Not only that, the medium combo was at least $8.49. It was an expensive burger that crapped out on one of the 4 major ingredients of the sandwich. What a bummer. read more

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