The box reads "contents may be hot". I'm glad it said "may" which left room for it being cold as well. To my surprise I was right! These cinnamons taste like wet cardboard & cinnamon. It lacked icing and flavor. I want my gas, time, mileage and money back. This didn't take me down memory lane. It unlocked a fear- how do I know what wet cardboard tastes like. read more

I ordered three whopper meals in the app with very simple customizations. All three were wrong. It wasn't even crowded in the store before what appeared to be the rush of high school kids. The only thing they got right were my fries. Staff seem to be nice tho. read more

I specifically said no cheese lettuce or tomato on my whopper jr , I am ALLERGIC. They put it on both sandwiches anyways. Won't ever be back , customer service is trash . read more

Not to shabby clean location excellent customer service didn't wait long in the drive thru and they didn't charge me extra for the SAUCE .

By far the slowest restaurant in the Triangle region. Burger King needs to take over this franchise, shut it down, and rehire everyone especially the manager. Waited 15 minutes in drive-thru and then gave the wrong order. This is not the first time with the wait. I decided to give it another try but not again. Sad since it's right by Jordan School with all the high school students and staff as customers. They and the community deserve so much better. read more

We were met by a surly employee at the register, so we started off on that foot and it didn't get better from there. We ordered the $5 meal of the whopper Jr, fries, and drink. It also comes with some chicken nuggets that you can't swap out for anything else. We forget to ask for no salt on the fries, so we could actually taste the potatoes, instead they were salty as can be. They might have actually been good otherwise, but were borderline overfried. The whopper Jr is now about the size of a slider and the chicken nuggets were fried into oblivion with little to no flavor. The only redeeming thing for me was the unlimited grape Fanta zero from the soda machine. Still not enough to take this experience above two stars. Wish I had better to report, but unfortunately not. read more

Burger King - Fast Food Near Me - Durham, North Carolina

Maybe get their milk shake equipment fixed and promptly wait on customers in drive thru

I ordered online $35.43 worth of food from these guys on 11-29-25. I received a confirmation of my order, a driver's name, & tracking. I never received the order, but whoever picked the order up said it was delivered & stole the order. I contacted the store; they did nothing to make this right. I contacted my card company & I am waiting for the pending payment to go through in order to dispute it Also, I called the store again to get this resolved, & a woman with a Mexican accent cussed me & put someone else on the line. This person was much nicer but still did not offer to remedy the situation. It appears to me they do not deserve my business if you don't want to remedy a simple situation like this. Pics of delivery or codes of confirmation of delivery need to be installed for the protection of the consumer & business. I am considering a lawsuit due to this aggravation of no intent to make this right. read more

This is Burger King store #9653 located near the intersection of NC highways 54 and 751, next door to BP, in Southwest Durham. You can enter this Burger King from either 54 or Hope Valley Road (where it's addressed). Our visit to this Burger King was disappointing compared to our last visit to a Burger King which was the 1122 Northside Drive NW location in Atlanta: https://www.yelp.com/biz/burger-king-atlanta-3. The nice and polite lady at the drive-thru here unfortunately messed up a couple things: (1) I ordered a Steakhouse King meal and she rang me up for just the sandwich. Luckily, my wife caught this on the order confirmation screen before we drove to the payment/pickup window and we corrected the cashier. Not a big deal. (2) We got two combo meals and, while we were given our drinks, we never got straws. It wasn't until we got home and started unpacking our meals that we realized she'd forgotten to give us straws. My wife saw a container of straws at the window, but I guess the cashier forgot. Again, not a big deal. I will say the cashier was multitasking (as most drive-thru employees do) and these appeared to be honest mistakes. I ordered the Steakhouse King because it looked awesome in the picture on the drive-thru menu. I'd never heard of it until we pulled up and I saw it featured prominently on the menu. It comes in single or double patty (same flame-grilled beef patty as the Whopper) with American cheese, bacon, crispy onion, steak sauce (A.1. or similar), and mayo. The burger I received looked nothing like the picture. While not terrible, overall, the burger was just "meh," sad, and not what either of us expected. Some bites on the outer edges of the burger were only bread and meat. The inner bites, where the cheese, steak sauce, and mayo were were the best parts. The Whopper fared better and tasted more like what we're used to from BK. We got ours with cheese. The Whopper doesn't come with cheese by default so you'll have to ask for it. I think the Whopper is a decent classic American fast food burger. When it comes to nationwide fast food chain burgers, I like McDonald's Big Mac the best as well as Five Guys. That said, the Whopper is tasty and I particularly like the fresh lettuce and tomato as well as the mayo. The fries we got at this location weren't as crispy nor as seasoned (salted) as the fries we got at our last two visits to a BK (separate locations in Atlanta). I'm not sure if it's just the batch we got here or what, but the fries were relatively limp and bland. Therefore, not all BKs are created equal. The pricing for our meal broke down as follows: * Whopper meal, small - $6.79 * Add cheese - $0.60 * Steakhouse King meal, small - $8.49 * Tax - $1.19 * Total - $17.07 At the time of our visit, the parking lot was like a warzone - old and torn up, literally, with many potholes and several sections coned off. I think (hope) the lot was being repaired or redone. Hopefully, it's all fixed up by the time you read this. Aside from the two hiccups above, service was fine. Our order was ready in a reasonable amount of time and I liked our cashier's demeanor. I'm giving this Burger King two stars instead of one because the food wasn't horrible and we'd be willing to give this location another chance. read more

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I love Burger King the whooper with cheese is my favorite what wasn't my favorite was this little blonde girl in the front register having a bad day clearly and just having the most attitude and stank face at me and my family and the girl forgot to give us our drinks after waiting patiently behind her and my fiancé told her excuse me miss and she turned around with the most disgusting look on her face and said " YOU CAN WAIT " I understand that people have a bad day but leave that attitude at home and then she turned around to her coworker with red braids and started talking crap about us when we turned our backs and my daughter told us that she was talking smack Burger King please do better with the rude people you hire cuz she should definitely not be working here with that attitude and stank face to people who come and eat at Burger King read more

Food was hot and fresh at 11:30 pm! Staff were friendly for it being so late. Recommend.

I appreciate when I can have a positive encounter and that's why I felt the need to mention my visit to this specific location. The female, whom I believed to be the manager, was so pleasant, professional. The manager did not have to force a smile; it was all genuine; well it definitely appeared to be. She also took the time to make sure my order was done correctly. If I had not been in a hurry, I would have looked for her name tag because I want her to get the recognition she deserves. And that goes for anyone else for that matter. I am willing to take time to post as many positive experiences as I can. Unfortunately there aren't many. I know we all go through things and we could be at the point of just exploding. Who knows...maybe someone else's encounter with this lady wasn't a good one. I can't speak on that but I hope that wasn't the case. Just saying that my experience may not be the experience that someone else may have had, as could be for many situations. Anyway... Thank you! read more

The food was as expected. Service is a little slow but that is to be expected when it's being done "my way". Service is friendly, though, people don't act like they don't want to be there, which is refreshing any time I walk into a fast food place (which is not often). Location is not great considering it is nestled into a corner of a busy group of intersections which make getting in and out of the parking lot a challenge. read more

I ordered off the app, as I received some coupons that required the app to be downloaded. I was really interested in trying their new 'impossible' burger, as it is the newest 'craze' out on the market. Once ordered, I showed the cashier the phone for the code and she struggled to understand how to use it, and had to call over a manager to help her walk through the process. once received the impossible burger, the meal looked good. Upon unwrapping the burger, it looked like a regular burger that looked more appetizing than their standard 'burnt' burgers, however the burger didn't taste that great. Knowing that they dont' make them in house, I think it was partially undercooked as it was very mushy. I'm not sure if that is the typical taste of it, but was not very desirable to eat or enjoy. I also picked up some french fries and onion rings. Those came out steaming hot, as they just came out of the fryer, however they do put a little too much salt on the fries when seasoning them. Overall, the BK was a lot better than most of the others I have seen. It is very clean inside. Floors were not sticky when walking, garbages were not overflowing, and tables were all clean (nothing laying around them)..so kudos to them for maintaining the facilities. read more

Burger King - Impossible burger - Fast Food Near Me - Durham, North Carolina

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Fast, quick and fresh. Hit here at lunch so everything was fresh. Restaurant is not clean, lots of dirty tabletops and the drink/napkin area is very messy. For fast food, it fulfilled the need. For fresh it was spot on. For cleanliness, it is a 2 star rating. read more

The workers are in a bad mood. They are not paying attention to what you order. They take a long time to give you your order

For some reason they haven't figured out how to wear face mask here. Every time I've come up and left they've been wearing it as a chin strap or nine at all. You're handling people's food wear the PPE correctly. read more

I work in the fast food industry, I understand how brain dead some people are. But when you yell at my boyfriend just because he is making sure his order is right, curse at him while working the register and tell him " i know what the he'll you ordered, what is the point of you doing that right now " I get a little upset. I just dropped my puppy off at the emergency vet and after spending 750 dollars there I'm literally starving and stressed. I shouldn't have picked this place. Not to mention she didn't even give us the milkshake we ordered or the drink we ordered or straws, we were literally too scared to ask. Please for the love of god, fire the lady working cash register the night of march 9th. This is the last thing I needed on my awful day :( read more

Only been to this Burger King location once and it was rather good. The employee in the drive thru was really nice. I ordered lunch items during the breakfast hours yet they still brought me the food pretty quickly. read more

Burger King - Fast Food Near Me - Durham, North Carolina

WiFi was not working... should have gone to McDs. No electrical outlets in the entire dining area... should have gone to McDs. Crois BS/E/C was good.... maybe better than one at McDs Hashbrowns were good and the coffee was Great... much like McDs. So if you come..... come for the food, pass on the WiFi and computer hook-ups. read more

I understand that it's fast food and isn't the best food but I still expect it to be edible. I ordered a chicken sandwich and ate maybe 3 bites and threw it away. My husband got chicken fries and they tasted like they were old and had been reheated. Our cokes tasted off and was just an overall disappointing quick lunch. read more

Make sure the customer receives what they ordered and paid for. Pay attention. Double check. I promise it will not hurt. read more

Burger King - Fast Food Near Me - Durham, North Carolina

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