Worst service ever they asked for my order but did not take it, instead you could hear over the speaker two employees having a conversation and laughing i pulled to the window under the impression they had taken my order thats when i discovered they did not and asked me to repeat my order. I was not happy that i had to repeat my self. I told the employee who i did not get his name but was a white male wearing glasses why did he ask for my order if he was not ready to take it. His response was everyone is ordering. read more

WORST FAST FOOD RESTAURANT I HAVE EVER BEEN TO. I live in the area so have given them chance after chance, the food is horrible, burgers unappealing, lettuce limp, whopper flat. EVERY SINGLE TIME an item is missing from our order. Last time I was promised a meal to make up for my missing items and when trying to pick that up I was told they could not honor this promise and simply refused. They were rude and a manager refused to speak with me about it. Do yourself a favor and go to Chick Fila where the service is amazing. read more

This Burger King drive through doesn't take your order till they are ready so that the drive through times to corporate don't show they are slower then dirt. By holding you at the order window till the car at the window gets their food the corporate office thinks that they are doing a good job. Two min at second pic I am waiting just to place an order. Waited five min before they took my order. read more

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I really like this place. Everyone is so nice. For the most part my orders are correct. Now every so often in the off chance they mess up they always make up for it. I get breakfast often on the way to work and sometimes treat the kiddos on the weekend. read more

I got chicken fries and was real saggy and greases. Second time was white hair and broken up chicken fried like it was dropped on the floor fuckin#disgusting. read more

THIS WAS LITERALLY THE WORST EXPERIENCE I HAVE EVER HAD AT A BURGER KING! I ordered through the drive thru just so I could finally get my hands on the new Impossible burger. I place the order and the lady speaking seemed nice but this issue starts as soon as I pull up the first window. I'm speaking to a guy he looks young, white Male, about 5'10 in height that literally had the worst attitude in the world. I tried to ask the guy what juice options they offered and he literally shrugged and said "I don't know". The guys did not even try to figure out what drinks they offered or even cared too look for me at all. I pulled up to the second window where we had the manager and the other employees rushing me, and also continuing to give me attitude as well. It was not busy at all, I was the only car in line at the time, but it seems like they try to rush you out of there, without properly greeting you, and giving you tons of attitude. The staff you could see have not been trained well if two staff members could not tell me what drinks they offered. They did not have any spicy sauces in stock so management isn't doing they job as well. read more

I had a very unfortunate incident with this location. On countless times they give you the wrong food or orders are wrong. They are very slow and some of the managers there don't know what they are doing. read more

andrew needs a RAISE. this man's customer service left me and my boyfriend shocked. mouths open and everything. i don't know how you guys are training your employees, but they should follow his example. read more

Terrible! 8.99 for a Halloween whopper meal, and meat tasted stale, fries reeked of fish odor. Never coming back here again :(

I am appalled by the service that I received from this location of Burger King. I actually enjoy the food at the Burger King franchise, but the service was horrible at this particular one. They were unfriendly, rude, and snotty. I went through the drive thru with my family when no one else was in line or in the building, and while we were there, we didn't know what we wanted so we asked for a few minutes. About twenty seconds later they asked if we were ready, which is fine, but then they continued to ask about twenty seconds after another, FOUR times. The woman over the speaker gave attitude and was very rude. She then started tapping on her microphone to get us going, making a noise that hurt our ears. We then exited the line (that was still empty I might add). Needless to say I will not be returning, ever. read more

Not sure why this BK gets bad reviews. The service at the counter was fine - and I note Rosa in particular was friendly and helpful. Perhaps the drive-through experience is quite different. read more

Horrible experience. Restaurant is dirty and service was very slow. It took 11 minutes at the counter just to have my order taken and another 7 to get the food. The couple behind me was still waiting for their food when we had finished eating. We had been here two weeks before and had an equally bad experience and had hoped that was not the norm. read more

Terrible place. Employees are like cancer. I almost got in a physical altercation with one individual. Just flat out rude and disrespectful. I cringe when someone recommends eating at this joint. read more

This place is awful!! My husbands burger was not cooked, very pink in the middle, my daughter found hair in her drink and in her nuggets, and our order was wrong!! Never again, I am disgusted read more

The... worst... ever! Is there a .25 star? They messed up our order and we had to wait around the corner. After 10 minutes, I had to go inside and waste another 10 minutes. All for only 4 sodas. The staff was clueless and the manager really didn't have a clue what his people were doing (or not doing). Go to McDonalds down the street. read more

Worst drive Thur experience ever. Weird cashier and very rude manager. I hope this new renovation releases these people and replace them with better ones read more

This Burger King was horrible, very slow to customers inside, dirty, out of sodas out of food it was about 7-10 min just to order

Burger King can be either EXTREMELY slow on your order or EXTREMELY fast. No in between. I once waited around 25 minutes for 2 plain burgers and a medium onion rings. They ended up giving me the wrong order.. Their bacon burgers have some sad looking bacon. 2 small shriveled up pieces of bacon is what you get when you just order a bacon cheeseburger. Their fries are okay, can satisfy a craving but the onion rings are delicious! Would only go here if it was late and I have a craving for fast food. read more

Disgusting Part- I was there at 8 am and the Manager had a tie around his neck. He looked at me and started trying the knot in front of me without even saying a Hello to me who was the only customer in the store at that time. How unprofessional is that? Terrible Part- I asked for a Croissandwich with Chicken and the cashier lady's response was "We don't have any chicken"...lol...Burger King telling me that they don't have any chicken ! Anyway, I am never going back to this Burger King. Manassas Burger Kings have always treated me well and hence I have nothing against BK as a whole..just that BK in Gainesville has horrible service in the mornings ! read more

3rd time they got our order wrong over the last few months. Today was me and my son after his first Tball game of the season. He did very well and we decided to stop by and grab some food in the drive through. We ordered a sourdough whopper meal, a spicy crispy chicken sandwich and a 6-piece chicken nuggets kids meal. I should have checked everything but my son and I were talking and I just trusted BK. HORRIBLE DECISION! I was charged for the regular spicy chicken sandwich but was given the dollar menu spicy chicken. My whopper was a double instead of a single AND MY SONS HAPPY MEAL HAD NO CHICKEN NUGGETS! Are you kidding me?! Not only that but they had no lemon for their frozen lemonade machine and no longer carried cherry icee's even though it was still clearly on the menu. I am NEVER going here again. 3 strikes and you are out! What a freakin joke! read more

Worst service ever. So very slow. Don't waste your time here. Only one couple in front of me. Cashier took 3 minutes to wait on them. Seemed like she did not know how to enter their order on the computer. She was the only cashier working. Other employees saw me waiting but did not offer to take my order. I left. read more

This location seems to do it better. Hotter-cleaner-faster-friendly. I visit this location once a week and it is always hot and accurate. Much thanks. read more

Burger King Every single time I have been to this restaurant I have always had something wrong with my order. Even though it is always the same order taken by the same person at the same time of day every day Monday to Friday. Have not had this happen to me at any other locations but this one just drives me insane each and every time in its own special way. I think I've gotten what wanted once out of a million times I've gone to this location....I tolerate it because I'm in love with the fries they are amazing. 7640 Linton Hall Rd Gainesville, VA 20155 Come On, same order same time of day every day! read more

I went through the drive-thru here on March 22, 2016 around 1:30pm. I ordered a double cheeseburger and a bottled water. I noticed that the cheese on the burger was stuck to the wrapper, but I was starving and ate it anyway. Around 7:00pm, I started vomiting and did not stop until the next morning. I was diagnosed by my doctor with food poisoning. Please do not eat at this restaurant!!! read more

Fast food is supposed to be fast. I was in the drive through to get a drink and it took over 20 minutes for me to be the next car in line so several cars left. This is not the first time this has happened at this location. I won't be returning. read more

One of the cashiers here was extremely rude to me and my uncle. My uncle doesn't speak English well and while she was waiting I saw her mouth "oh my fucking God" and rolling her eyes. Extremely horrible service. She's the woman who has the tattoos about above her wrists. She's extremely impatient and I feel uncomfortable around this location now. I know I shouldn't expect 5 star service but damn this place is just horrible. read more

I give up on this place! They are unable to take simple orders accurately. Order egg, cheese and sausage muffin and the give me a biscuit...or they give me bacon, or there is no cheese, or they give me a croissant! And this is one a Sunday morning at 8 AM and I am one of just a few customers. Can't wait for the Mickey D. to return to Gainesville! read more

I've been there more times than I like to admit. I just had a really weird exchange there where the manager shouted some gibberish at me and my daughter. I don't know if he was mocking me or what. It was less than professional. We'll be back but if I see him again, I'll probably go back out and get in my car for the drive thru. read more

I used to order burgers for dinner whenever they offer markdown price. Every time I ordered, staff were nice. On top of that, they recently got new and super-clean facility inside. read more

Sometimes their staff is friendly, sometimes they are terribly grouchy. Sometimes the food is wonderful and couldnt ask for better, but often the food is horrible and couldn't ask for worse. The wait times are usually very long, but sometimes they surprise me and it is quick. They seem to frequently have problems, for example, randomly they cannot accept credit/debit cards at the drive thru... only cash. I recall this happened to me twice. Overall they are very inconsistent in their operation, and you never know what you're going to get. If you live in the area I recommend the Chick-Fil-A across the street. read more

At 3:00pm all booth tables dirty. Sure there are more seats but sometimes people who have back issues it's simply more comfortable to be in a booth. When you have employees who can stay huddled in conversations during the duration of a meal one would say there certainly is ample time to wash tables read more

Renovation looks good, great prices, but there was not ONE healthy side I could order for my child. Please offer apples or applesauce on the side, I am willing to pay a little extra. read more

i went to order just a medium french fries there was a young girl who had a extremely bad attitude she didn't even say hi,the way she was looking at me and my wife was extremely weird,i think the managers should pay more attention to his/her employees.i personal think 1 star is still a lot...will never go there again all thought i live very close to this location. read more