Drive thru is sooooo slow every time! It doesn't matter the time of day. Been sitting here this time for nearly ten minutes and still haven't reached the window. read more

Ordered a whopper with cheese all the way via the drive through. As always in 22 years of coming here, the food has always been prepared well, staff friendly and food absolutely delicious and reasonably priced. Well done Team King! read more

Check your order! They're going to charge you for things they're not going to give them they can't refund individual things off the receipt so you can't get refunded read more

Worst Burger King ever, :( Why should I need to wait 20 minutes for a basic chicken sandwich and fries? read more

No need to call this fast food because there is nothing fast about it. Told us to pull away from the drive through and go to the parking lot. Don't know how they were supposed to find us there. Finally had to go inside and get the food ourselves. What's the point of the drive through. So disorganized! read more

Honestly the service is horrible the guy almost gave us the wrong meal. I understand that working fast food can be stressful because there are a lot of jerks in the world but this location was really bad. read more

Burger King - a hand holding a bag of chips - Burgers Near Me - Gainesville, Virginia

IMPOSSIBLE WHOPPER REVIEW. The meatless burger does remarkably taste the same as a regular whopper. But it's only 30 fewer calories. Does not come with cheese so adding that negates the calorie savings. But at least you avoid the red meat if that matters to you. Overall a satisfactory veggie burger. I didn't do this but if I were to remove the patty from each one and tasted it side by side without the bun and condiments, there may have been a noticeable taste difference. But with all that factored in I think BK is onto something there is growing sector wanting meatless options and want to spend their money somewhere. Now if I can only say no to the milkshake. Haha. This BK location in Gainesville, VA is really modern, nice and clean. For 3 pm they still had a fulll crew working and were in clean matching uniforms. The non McDonald fast food restaurants often skimp I'm staffing, but not here. So I was actually impressed. read more

Burger King - Dining area - Burgers Near Me - Gainesville, Virginia

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Yes, another Burger King review! This time it's the fairly new BK off of Linton Hall Road in Gainesville. I went in last Saturday morning for a quick breakfast before going out for a long day of furniture shopping. I ordered the #2 Breakfast combo - a sausage, egg, and cheese biscuit, with hash rounds, and a small coffee. My order came up fairly quickly, but when I went to sit down to eat, I found that the cheese had been omitted from my sandwich. So I went back to the counter, politely pointed this out, and they made me a new one. I would have been happy if they had just slapped a piece of cheese on it and heated it up. As it turns out, the new sandwich was almost room temperature. The cheese did not melt at all. But at this point, I need to eat and get going or I would be late. Being as hungry as I was, I wolfed it down, the hash rounds and coffee were good. The biscuit was good too, just not the right temperature. While I was in the restaurant - some construction workers came in. One old guy had mud caked all over him - his workboots, pants, you name it. He did not even bother to try and clean himself off. He left a rather substantial trail of mud and detritus throughout the BK. Knowing that I have a weakness for BK, and now that I will be soon living in Haymarket, I am sure I will be back here many more times! read more

Burger King - Burgers Near Me - Gainesville, Virginia

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If I could give this place a Zero, I would. I've honestly never ever felt so offended by a worker in the service hospitality industry. Considering I have long history of management in fast casual atmospheres and the hotel industry. I literally visit burger King every morning literally. They are pretty conveniently located so I switch up from time to time. ( That was clearly a bad idea) . My usual order 2 sausage patties, patties only. French toast and an apple juice. The patties are typically 80 cents a piece or so. For some reason this location has not updated their POS system and attempted to charge me 2.45 a piece for each pattie. My first visit was shaky but a nice a women of Latino decent said she would correct the issue and apologized for the inconvenience. This time an African American young lady with braids ,glasses and red hair highlights told us she was the General Manager, and that due to it being a franchise prices are ( 3x the price at this location) . Is she joking, again my experience in concepts just like butger kind suggested that this was a huge lie. I was greeted bluntly by Christina, " what would you like" . Whom after asking for her name for reference changed it to " Tia" So I am honestly not sure what her name is. Please do a better job at empowering your team members so they don't have to be dishonest with people's hard worked cash. I eat burger king every morning. Ill be sure to find a new ,breakfast fav. read more

Once or twice a month I order the Mix n' Match on line and get two sandwiches for $5. I don't see how you can beat that price. This time I had some points and added a free vanilla shake. read more

Order was complicated and came out perfect, with manager providing extra onion rings as well. Will not hesitate to return again.

Manager grabbed frozen burgers with bare hands that was very unsanitary poor customer service by the manager

Don't bother here trying to get the new $6 deal, they "don't participate." Value meal is a list totally gone. Staff was rude. Meh. Walked out and paid someone else to feed the need...the king has died long ago. read more

I went through the drive-through at this location the cashier name Ben was not wearing his mask correctly. He was rude about it when I mentioned it to him then I went to the next window there was one member of the team who also was not wearing their mask correctly. Every single time I go to this Burger King there is always something wrong hands down lower than one star. read more

Poor service and dishonest. They always make you pull forward so their drive thru numbers look better, even when no one is behind you. They get orders wrong more than they get them right. They won't refund you when they get them wrong and tell you, "sorry no partial refunds" because you paid for the whole purchase on a credit card. What?? How does that make sense? Don't most people pay for their whole bill on a credit card with one transaction, maybe it's me...I didn't know I was supposed to be paying for each item on a separate transaction!!! SMH read more

Burger King - Receipt - Burgers Near Me - Gainesville, Virginia

This place is out good management and lack of leadership. My son got three time poison here. My daughter twist. And I ask for imposible and put it rare. This place should be close. How can be possible three members of family got pay to get sick. That means is lack of training and young people need to be watch closely. Give the more training also any new employees on burger chain. I'm pretty sure there is more people with complains about this location. But for me that's enough of bad job. People please pay attention.. bad food or wrongly or careless make people sick or going to hospital unnecessary. read more

i saw the manager drop 2 whopper patties on the floor and he put it right back on the grill. if you want clean food DO NOT EAT HERE!! The managers name is kamran and every time i've came in, he's always looking lost and clueless. He always has an additive with his staff and customers. read more

Every.Single.Time. We come here it's a different answer every time. "Extra sauce is extra" then the next time I come here "oh no problem how many do you want?" At least be CONSISTENT. They mess up our order EVERY time. Not to mention 2 sauces aren't enough for 30 nuggets. 2 sauces my ASS. It's fucking ridiculous. How are they still open? Ridiculous. Lastly they told us "there's no sweet tea" just fucking lazy and it's sad. read more

We had several orders/meals go wrong at the Gainesville, VA location months ago and corporate headquarters promised 3 times, at their 800 customer service line to forward a $10 gift card over 4 to 5 months so I called to remind them the gift card was not forwarded; AND each time they made the excuse there were delays in processing. I also dm'ed Christoper Finazzo, BK President, March 7, 2021; he promised to have "his team" look in to it". I have completely lost patience! I do not like being disrespected, especially over $10, so this is the first salvo in an internet wide effort, in what I consider to be the principle of the thing. Not a good way to treat customers Burger King, especially over a paltry $10. read more

This location needs a little more training on the newly rolled out BK app. The app was nicely done, but this location's team can't process orders correctly. Team asked me to go around / wait in line again to they could enter the order in again. Manager should have rekeyed it in without all the fuss. A few months back also had back to back overly cooked Impossible Whoppers. Besides those these three experiences I have been a few other times and it was a normal experience. Overall would not recommend this location read more

We are in from out of town to visit my inlaws and stopped here before we headed out of town. Skylar was our cashier and she was AMAZING. Kind, patient with my children trying to decide what to order, knowledgeable about their products, and quick. Food was yummy too. We left very happy customers headed home to Richmond!!!! read more

Burger King - Burgers Near Me - Gainesville, Virginia

Thank you to the young lady working the drive thru tonight as well as the rest of the late nite staff for accommodating our shake order even though the machine was down for the night. You rock and you made our night. We will definitely go back!!!! read more

Please note: everytime i go here they close at 8:30 pm. Grrrr. Don't spend your time going here. Doesn't even need a star.

No matter what renovations happen here, the employees are still the same. Every time I've been here, I've always had a horrible experience and it's not from the food, but the employees. If you ask for something, they will give you attitude about it or they will just refuse to give it to you. The latest time I was there, I asked for an extra sauce and was even willing to buy it. The employee simply refused to do it because it was policy and pointed at their sign that says you can buy additional ones... then she closed the window and walked away from me. If you go here, best of luck to you! read more

I used to work at Burger King back in high school and I had one of the best times of my life working with friends from school and working with great managers. Sarfraz is a great manager with outstanding customer care. He represent the great culture of Burger King similar to what I experienced back in high school. Sarfraz is always so kind to us especially with my two boys. He always have a smile on his face even during busy rush hours. We look forward to coming back and saying hi to Sarfraz. Keep up the great job. read more

This is the worst Burger King I've ever been to. My order is never right, I always have to wait for my food longer than I should at a FAST place. If I could give 0 stars I would. read more

I'd give it no stars. The only plus is the manager is amazing .. rude service. They wear NO gloves when preparing your food after rubbing their faces , phones etc .. I love BK , but this service in Gainesville ?? Crazy. Touching all the fries with bare hands , simply nasty. Won't be back. read more

The chicken sandwich was yikes. Burnt crust and tasteless bread

Stay clear of this Burger King. Ive order there three times and the hours always say open till 11pm but they always tell me kitchens closed at 9pm. read more

On August 13 2021, My family and I came through drive thru around 9:45pm and we were told that there was no beef available. How can burger King run out of beef? Very disappointed. read more

I get the same thing every time. Whopper with cheese, no mayo. They have yet to put mayo on there, but probably 30% of the time forget to put on cheese. 100% of the time the burger is BARELY even warm. Before you say "this guy probably gets drive thru, then by the time he gets home it's room temperature". To that I say; not every time, and when I do, I literally live about half a mile away, and I drive like a maniac, AND if the burger ever was warm, the cheese would have melted! Which it doesn't! Today, they were also out of ketchup packets. read more

Do not come here in Gainesville VA they messed up my moms order when she asked for onion rings and we got fry's instead and they say sis did never said she asked for onion rings and i got a cheese burger and when i opend it it was a mess and sorry for the picture i eat some and i don't make a mess like that at all as i eat read more

Burger King - The ketchup was a mess - Burgers Near Me - Gainesville, Virginia

Fries were so fresh and customer service was so nice. 100/10 Best chicken nuggets too!

I'm not sure what has happened in the last 2 months, but this place has done a complete 180. I haven't done a sit down here, but the professionalism of the staff in the drive through is amazing. The accuracy of the order is always on point and if there is something not available, there are options always offered. If I have to wait for something to be made, the wait is never a long one and the staff is always apologetic. Definitely my fav BK in the area. read more

Burger King is Burger King some times a little faster but not usually. Sometime a Little cleaner but not usually. It's Burger King not not high end but not McDonalds. read more

Website says they are open until 11pm and hours of operation were updated 1 month ago. Tried to go through the drive through at 9:35pm, on a Saturday night and they are closed?? read more

Every drive thru order at this Burger King goes like this. Sorry some machine (probably milkshake) is closed for cleaning. You can have that and we're out of this also. Please pull forward and park we will bring it to you. Oops I forgot the ketchup you asked for please wait a little while longer while I look annoyed and go get some. Get half way out of the parking lot turn around go inside because order was wrong. I'm not kidding over 40 percent of the time this is the sequence of events. Worst quality control I've seen. read more

I craved a chicken club sandwich no complaints. I asked them to add tomatoes and bacon and they did that. This place use to be popular for family nights. I'm not sure if they still do them but it's a great oppurnity for family to spend time together. Friendly straff and service is fast as it should be. read more

Worst BK I've ever been to, they have gotten my order completely wrong on more than one occasion and at times when they had maybe two others in the drive though, as I have never seen them all that busy, so I don't know how it's possible to mess up that badly. Please avoid this Burger King. read more

Im giving this place 1 star only because there is no option of giving them 0 stars. They have the worst drive thru in the area and very rude employees. read more