I'm thrilled this branch has reopened! The entire facility is brand new, clean, and beautifully renovated. The food is as tasty as ever, though prices have crept up, as is happening everywhere. My only disappointment was the lack of attention to cleanliness and maintenance. Tables weren't cleared between customers, and the restroom needs much better oversight: the soap dispenser was empty and the paper towel machine was broken. It's unusual for such a nice, fresh facility to slip on these basics. I hope management tightens up these operational details so the location lives up to its great potential. read more

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This place was faster when it was burnt down and closed. If you love sitting in a drive-through for 20 minutes and getting a happy meal cheeseburger when you ordered a double, you will be very pleased with the level of disappointment offered at this establishment. read more

Great service! I used the drive-thru to place my order. From ordering to pick-up, it took less than 5 minutes. My order was correct and food was delicious. I had the Impossible Burger combo with fries and Coke. Definitely recommend this location if your in a hurry. read more

Just recently reopened after renovations. Did anything change? Not really. This restaurant is well maintained and a little out of the way compared to the Hickam food court. There is ample parking and 2 drink machines. The service is pretty standard for a fast food restaurant. If you have a military star card, you can use it for a 10% discount on the order. Definitely worth going to if you don't want to fight the crowds during the busy lunch rush hour. read more

Went to this location today after it was closed for six months and let me tell you the wait was worth it. I was helped by an employee named Hillary who went above and beyond with my customer service experience! She made sure I had the best Burger King food and service I can remember.. also noting the manager in the back helping the orders come out faster than any other fast food restaurant I've seen! read more

36 dollars for 2 breakfast sandwich meal it's so bad. Only good thing is fountain soda

This review is for the Burger King located on Hickam right by the exchange and commissary. Stopped here on Friday, October 27, 2023 on my way home from grocery shopping. Last time I stopped here was post-covid & they still did not have a full menu yet. Fast forward a year+, they finally have added salads back on their menu but only have 3 - chicken club, chicken garden, & a small side salad. They no longer have the SW chicken salad, which was my favorite. Plus, only crispy chicken on the salads, no healthy grilled chicken - disappointing. When I walked into the restaurant to order, I was greeted by a nice, older Filipino lady. I told her I needed a few minutes to peruse the menu while I waited for my hubby to text me his order. I was ordering both lunch & dinner for us. Cashier's name was Dina & she gave great customer service. I would give her a 5-star. She answered my questions I had about the menu, spoke clearly, was patient, & accurately rang up my order. As I waited for my order, the dining room had a few occupied tables but mostly empty for a huge dining area. But it was after lunch, about 1:30PM. The dining area & bathrooms were very clean. They had a few cute Halloween decorations on the counter which gave it a festive feeling. My wait time was 5 - 10 minutes, not bad. Hubby's order: plain cheeseburger - which he said was good, half/half fries & onion rings - good but fries were a little soggy, like they pulled it from the fryer before it got crisp, 8-piece chicken nuggets - a little overcooked but ok. My order: Dinner - Impossible whopper - forgot how huge the whoppers are, overall this had good seasoning but I think it was overpriced for even fast food - $10?!? $8 would have been better. It also had an odd smell, not spoiled, but odd. I've had impossible burgers before elsewhere, and they all have a similar smell but this one was really strong. I doubt I would get this again, it was the first time I've tasted BK's. I also had a hamburger for lunch with just mayo and onions. They put way too much mayo & way too much onions where all you tasted when you took a bite was mayo & onion. I had a medium onion rings that was also soggy from being under cooked & pulled from the fryer to early. It wasn't crispy enough. The best part of this BK is you get a 10% discount if you use your Military Star Card. Overall, my experience was ok. I would most likely be back in the future since it is convenient to the commissary. read more

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I like this BK because it's roomy & quiet during off-peak hours. The food is a nice change from McD's, but a bit pricier. My main gripe is that the menu board prices do not match what is charged on their cash register. I noticed this a couple of months ago, but didn't say anything because I had a large order and was in a rush. Today, I ordered dine-in and, while eating, noticed that my combo meals and an 8-piece chicken nuggets were more expensive on my receipt than what I noticed on the menu board while ordering from the counter. When I pointed this out to the cashier, she called two managers who apologized profusely about "discount prices" posted on the menu board, but no explanation about who qualifies for discounts or how they are given. The managers refunded me the difference in cash, but I'm still clueless about why the difference in pricing. read more

I stopped by for a quick bite (late lunch) and noticed that the line for the drive through was super long so I decided to walk in. Although there was also a line at the register, it seemed to move quickly so I remained in line. While standing in line, the cashier greeted each customer and politely took their order; there were times she had to step away so she would politely say that she'd be right with you. When it was my turn, she greeted me and took my order; she also repeated it back to me to make sure she had the right items. My food literally took a few minutes and I was on my way. The food itself was fine for being fast food, and was at an appropriate temperature.. nothing was cold. I will definitely be back when I need to grab something on the go or is wanting more chicken fries read more

Fast service, my kids love to stop by and grab some ice cream! Always greeted with friendly staff.

Stopped in for quick breakfast snack. Crossiant sandwich 2 for $6, cheeseburger, and coffee. For all the gang. Everything all good, content. read more

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It's called an "Impossible Whopper" because it's impossible to make it taste like a Whopper. The best way to describe the taste is a dried up mystery meat patty from a MRE after spending a day in the sun. I'm not sure how much they paid those actors in the commercials but I don't think they paid them enough. read more

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When going to work one of my favorite stops. Well a burger for breakfast is still a great meal. I like this BK because it's close to work and you can get either pick from the breakfast or lunch menu anytime. The place is clean and very spacious. The restaurant does not fill up unless it's a weekday lunch period. The pathway of the drive thru is quick and easy to maneuver. Staff is very friendly. They do pre stage the breakfast sandwiches which is another reason I get a burger and fries. One day the King will realize curly fries are the bomb. They have satellite aka Dish TV. It's hit and miss. Sometimes it work and sometimes it's doesn't. And when it does work you get either news, sports, or infomercials. One thing to look out for is the condiments. On more then one occasion, the packets of ketchup had soda syrup on them making them sticky and therefore your hands "get the juice". COME ON, SNL people. Let see who gets it. Overall a good place if you have access to Hickman. read more

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Tried the "new" taco. This is a disgrace to any taco. It's a greasy corn taco pre-loaded with strange sparse meat. They ad a few chunks of lettuce and tinkle of cheese. It's a bare empty greasy corn tortilla, to be honest. I returned it for a refund. Not even slightly appetizing. I love tacos and this was a major disappointment. Two stars not to rate the location, just the taco. Save yourself. read more

This is probably the worst Burger King I've been too, they're getting renovated currently and hopefully that includes a new broiler because EVERY BURGER THAT COMES OUT OF HERE IS LUKEWARM!!!!! Do they make Anything fresh??? I HATE THIS BURGERKING read more

I chose to eat a low carb diet for several reasons but the main reason is weight management. Finding a fast food restaurant that has low carb options is rather difficult. There's only a couple that I know of that have a low carb menu. I had a few minutes to kill this evening before an afternoon training session and having not eaten all day, decided to stop by Burger King and see if the had whoppers without buns. I decided to walk inside to avoid any confusion and to ensure I had plenty of napkins and utensils if I needed them. I walked up to the counter to order and was pleasantly asked what I would like. I ordered a triple whopper with no bun and no tomato. The lady took my order without question or hesitation and within a few minutes my order arrived. It wasn't wrapped in lettuce like some other places, which I prefer, but it was in a plastic container with the lettuce on the side. It was served in a manner that made it easy to eat. I'm pleasantly surprised that BK offers a low carb option and I will certainly be back, soon. read more

Burger King - Low carb whopper - Burgers Near Me - Afb, Hawaii

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Man look this may be coming off harsh because I literally just dealt with the same thing at McDonalds a week ago. I don't expect much from fast food but if when I ask for Onion rings instead of fries and YOU ACKNOWLEDGE the request by saying "no problem" I totally expect onion rings. Lady didn't even ring them in! It's like she just brushed me off and gave me what she felt like. Why is this a common thing amongst fast food joints out here? Jersey Mikes mess my order up every time I go. McDonald's on hamburger hill and on Pearl Harbor faithfully messing up orders. Now adding be to the list. Like if you don't want to work there quit but please don't fuck peoples orders up. That's literally all y'all gotta do is listen to what the person is ordering and enter it on the monitor. Okay rant over and I'm sure it was just an honest mistake but it's a build up and I'm kinda over it now. read more

Did not honor BK app coupons. After coming to terms with that and ordering from their posted menu inside the store I was informed that the "2 for $6" deal ON THEIR WALL is not honored there either. I get it, Hawaii has different prices. This is why I accepted the coupon not being honored. But their own price board? C'mon! It isn't like it's made of poster board or something. It's a video on loop on a screen. Simply don't display that particular promotion! I will NOT be coming back to this location. McDonalds app coupons have been accepted at every location I've attempted to use them at. Not that it's this stores fault, but someone needs to localize their app. Puerto Rico has a localization. Why not Hawaii? read more

My Croissan'wich. Was made with the scrambled eggs they had lying around instead of a new, folded, one-piece egg. Granted it was 1015 and nearing the close of breakfast, but standards should be maintained or don't offer it. Egg was falling out all over the place. Yolanda took my order. Asked for a breakfast number 1..... Got just a Croissan'wich. No drink or side. I'll take partial blame for that for not verifying before I walked away from the counter. Also got more things that were correct so I didn't realize the price total was wildly off. Child of one of the workers was playing in the dining area unsupervised. Listened to regulars comment on how often they see the child. She didn't misbehave but I'm against unsupervised children at your place of work. Everything else taste wise was consistent and what I was expecting (which is a good thing). Speed of order was on par to good. Saw a waste of a lot of Tator tots as breakfast ended. At least enough to fill a five gallon bucket. Second register used to break my $100 was left ajar. Doesn't affect me but doubt that was franchise policy. read more

Burger King - My Croissan'wich. Was made with the scrambled eggs they had lying around instead. Egg was falling out all over the place - Burgers Near Me - Afb, Hawaii

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This is close, fast and convenient so we come here about twice a year when I really don't want to cook breakfast or drive far. It's typical fast food and it is cheap. They have quick service and things are always served warm. You can get lunch all day so my lunch loving son can get a burger for breakfast. In the past few years their chicken sandwich quality has seemed to improve. Almost everything is fried so if you are looking for something healthy, look elsewhere. Overall, you know what you're getting when you come here and they are consistent. read more

Burger King - Burgers Near Me - Afb, Hawaii

would not order from here. they closed at 8 and we ordered from doordash at 7:30. doordash was taking longer then expected so we called and asked to pick up and they basically said they didn't make it and they close in 5 minutes. we didn't get a notification or anything about our order read more

Don't order the new Sourdough sandwiches from this BK.... Unless you want untoasted bread read more

Burger King - Sourdough sandwich side 1 - Burgers Near Me - Afb, Hawaii

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I usually like burger king but this experience what terrible. Ordered a original chicken sandwich and while Im finishing the sandwich, I felt something weird in my mouth and spit my food out. It was a piece of the steel scrubber!! I am horrified right now! DISGUSTING. read more

Burger King - This was in my chicken sandwich...WTH - Burgers Near Me - Afb, Hawaii

This place needs to update their hours and figure their shit out! We showed up to get food because online it said they are open until midnight. When we got there their doors were locked and the sign said they closed at 9pm. The problem was it was only 8:30pm and it looked like they had already been cleaning and prepping to close. That's not ok! You should serve your customers right up until you're actually supposed to close. I tried calling to speak with a manager but they picked up the phone and immediately hung up. Also not ok! read more

Recently remodeled huge dining area which is a shame since customer service continues to be just awful. Waited behind one customer for 10 minutes they casually chatted about different things. There were three other employees behind the counter. Someone take my order. I walked out as I had only a 30 minute break. This store continues to be mismanaged. I had to McDs on the Pearl side which is always packed with customers. I do like a flame grilled burger every now and then. Just not at this store. read more

Wished there were more Burger King locations on Oahu, many can't visit the one at Hickam afb and they provide really good food and service. The coffee is great and they renovated recently. The fries are sliced thick and could ask for crispy fries. read more

Let me caveat this review by stating that I come here during non-peak hours (0530) and via the drive thru. I order a sausage egg and cheese croissan'wich, pay and pick up in all of about 2 minutes. I have no problems with service here but did notice that their prices continually creep up. The breakfast croissan'wich used to be $3.79 now they want $4.09 for it. It's getting a little pricey. Overall I enjoy the meal only problem is the price. I'm a fan. read more

So disappointed got into the restaurant 7 minutes before closing and still got the boot. Said sorry we're closed already. Made me lose my T-mobile Tuesday complimentary whopper. UNSAT!! read more

Even now, I'm scratching my head, thinking "How can a place this terrible be in business?" I get to the drive-thru intercom, and the lady pleasantly asks me in her heavy filipino accent if I would like to try a combo, and before I can even answer her, she's like "HELLO SIR? SIR? HELLO?" and then immediately comes back with "ORDER WHEN YOU'RE READY SIR." A shrug of the shoulders, a funny-looking lip twist, and a quick "whatever" eyebrow lift, and I'm over it, ready to order. "Can I have a whopper jr combo with..." "SIR. WHAT WAS THAT? HELLO SIR? WHAT DID YOU ORDER? SIR" So now I'm thinking maybe the intercom system machine thing is not working, so I try to speak louder and as clearly as possible. Then she has the nerve to come back. "SIR, DO NOT YELL AT ME SIR. JUST REPEAT YOUR ORDER!" So now, I'm heated. I really start to shout my order. "WHOPPER JR COMBO!" Fast-forward to actually paying for the meal, I pull up to the window and the speaker is perfectly fine, loud and clear. So I'm giving aunty Imelda Marcos the crazy eye, holding out my debit card, and she snatches it out my hand. Then she has the balls to cover her mic and shout "SIR, YOU HAVE TO SPEAK UP AND SPEAK CLEARLY WHEN YOU ORDER." Like for real, what just happen? Aunty Imelda just slammed me for not speaking up? Dang... I should have went to McDonald's... read more

If there was no stars... This Burger King would get it. There has never been one time in which my order was placed correctly. To top it off, the employees are rude! Today I got a salad and they didn't put in the ranch dressing, My daughter got a kids meal nuggets and they didnt put in the bbq sauce. Today I had to wait for 30 minutes to order and get my food. I wouldn't mind waiting if the service was good but its not. This place gives all other Burger Kings a bad name. read more

This place always screws up orders! I just ordered a whopper junior with cheese no tomato and no ketchup... I repeated my order to 3 different people and one of them is the person who made the burger... Guess what I got? A burger with tomato cheese lettuce pickles and ketchup! And no fucking burger! Management should all be fired from here! They don't even deserve that one star! read more

They mess up our order every stinkin time. Not instead of pulling up to check the order I do it right there at the window. I the when i use to pull up, check it then have I go in to get it fixed - defeats the purpose of a drive thu .lol. Always get a 1) Kids double hamburger meal only ketchup. / first off the double hamburger throws them off .lol. & it's never only ketchup. 2) kids double cheese burger meal, plain. Never plain. 3) I always as for extra lettuce & extra pickles. Alway forgets the lettuce. 4) hubby hates lettuce. He doesn't even waist his time to alter his order .lol. Just "removes the grass" when we get home. The only reason we go there is on late dinner nights when i don't get off work till 6pm & am to tired to cook. It's the only dive through on base. & they always forget to give us the stupid toy :/ when I ask for one for the kids they roll their eye as if I'm asking for something free .lol. Like extra napkins O an another complaint - I haaate when they over full the sodas, put the lid on ands it to me. I don't wan my cup holder sticky, risk getting ants in my new can do of course I have to ask them to wipe the cups off .lol. And of course that pisses them off. My first job was McD's so I know what it's like I work fat food but come in ppl you are getting paid to do a job. Do what you were hired to do.... With a freakin smile. If you are to incompetent to flip burgers, listen & take simple order - get retrained or go sleep on the side walk. read more

Tried to give them another chance to redeem themselves. I ended up getting food poisoning. Just save yourself some money and eat somewhere else. read more

Honestly, I am a fast food junkie. I can admit that. I also WAY prefer BK over McDonalds any day yet despite all that, this place makes me want to never eat fast food again. They ALWAYS get my order wrong or forget something. They are not helpful. Out of every time we've been there they've got our order right twice out of probably like 20. And when you go inside or whatever to correct it, they act like its your fault that your order is inaccurate. Save your money and go else where. Just because its the only drive thru does not mean you should go here! AT ALL! read more

I don't know where all the negative reviews are coming from, but every time I've been here the food has been good, and the customer service has been excellent. read more

Be careful with this BK'S Portuguese sausage breakfast platter. The Portuguese sausage ordered through the drive thru window was well overcooked, more closely to burnt/charcoal. If I haven't driven away too far I would've gone back in and complained to the manager. BK when they first introduced Charbroiled Burgers were fantastic, looks like they're cooked in advanced and warmed up in the microwave with the buns. I'd prefer getting burgers and breakfast platters at other eateries. read more

Burger King - Burgers Near Me - Afb, Hawaii

What a surprise, tmobile tuesdays free whopper not valid in Hawaii, impossible that BK Hawaii would offer a deal to its customers

#6 Chicken Crisp sandwhich is the only reason I go here, ohh and the fries !!! read more

Burger King - Burgers Near Me - Afb, Hawaii

Just stopped by for a quick ice coffee and breakfast sandwich. My first sip of ice coffee was nothing but grounds. There were more found in my cup than the filter and terrible tasting sandwich. I'm never expecting great food from a fast food but at least strive for decent. read more

Burger King - Burgers Near Me - Afb, Hawaii

I like this BK. Whether I'm going for a cup of coffee in the morning or a burger at night, the employees are friendly and treat me well. They've never messed up my order. They make the food as it's ordered. The soda machine has the perfect amount of carbonation for great burping. The drive thru is busy weekdays at lunch, but the orders are still accurate, food hot, and everyone smiles. read more