I stopped for breakfast and had an excellent experience. My order was taken promptly, the service was friendly, and my food was ready in less than a minute. The hash rounds were perfectly cooked and crispy. The Croissan'wich was fresh and tasty. The dining room was modern and extremely clean. read more

Burger King - Dining area. - Burgers Near Me - Highland, Michigan

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Every time I go to this location the food is cold. I'm not talking cooled down cold I'm talking there is no way this food was to temp anytime recently. I took it apart and felt the actual patty and absolutely no warmth. Also the bun was hard like stale and dry. I don't know how they are still in business. Second time there same issue, will never be back read more

The food was fire it was fast The employees were nice. The Burger King itself looked good. It was super fun, cool and we have now ate there three nights in a row! read more

Went there tonight with my wife and sister in law and it was fantastic. Whopper Wednesday is a major success and I may go to lunch there tomorrow. read more

Told me they can't make a whopper in the morning but to my knowledge they're suppose to be able to make them all day.

Whoever the guy is that bags the door dash orders is unbelievably rude. Such a dick. I door dash and the first time I tried to confirm the order was all there and he snapped at me. Then I went today, not even a word was spoken to me. No hello, can I help or even eye contact. He is just unbelievably rude. I don't even want to go pick up door dash orders from there anymore. read more

The amazing girl who works here named Jesse is absolutely amazing. She took care of my problem and sent me on my way. I highly recommend this business:) have a great new year!!!! read more

Specially later in the evening they don't answer the call they're slow sloppy and rude

I placed a mobile order on the Burger King app and paid via my Apple Pay Amex and when I got to the restaurant they were no longer serving breakfast 10:31am and the clerk told me there was nothing she could do! Now I'm out my money and no food! I'm calling Amex fraud department! Pay at the store! Buyer take caution! read more

Burger King - the order for the burger king - Burgers Near Me - Highland, Michigan

Food was pretty good, but the nut ball lady that handed me my food kept talking about weed and making motions with her hand saying she needs to smoke or something. You may want to take her off the drive thru if she's going to be on drugs. read more

This place was an absolute disappointment, I came here and ordered two of the same meals with ranch and bbq sauce i only got one for one of the meals. The bbq sauce was split open and was hard and old. Disgusting. Young lady in window did not give great service. read more

Hmm I am not sure what issues are here but in drive through 15+ min there is something. Once food came and I got it home it was good. read more

The food was fresh and hot, and the service was friendly. Ordering with the app was easy.

Never gets order correct. Always takes forever and still incorrect. Lived here 20+ years, always horrible.

Literally the worst burger king I've ever been to. Waited in the drive-thru for 20 minutes just to get the wrong order, then waited another 25 minutes to get, again, the wrong order. Very slow and poor service, would not recommend. read more

Worst Restaurant Ever! My husband and I were on our way up north and stopped for lunch. It was right off the exit so we stopped here. Usually, Burger King is fairly good. This one is awful. Service wasn't that great. The pop machine was out of ice. Somehow our food wasn't that hot, even though we were like the only ones there. The lettuce on my burger was brown and gross. There was also some sort of tiny hair thing in the ketchup. I don't know what it was. That same kind of hair thing also showed up in our burgers. So disgusting! I wish I would've looked up reviews of this place before we decided to go here. Worst decision ever. They need updating, cleaning and a whole new staff or it needs to be shut down. read more

Worst Burger King I've ever been to. Horrible management only person in drive through and took 20 minutes.

Extremely slow service there is nothing fast about that food ! Live less than a quarter-mile away and will never eat there again! read more

Friday night, "rush" (3 orders in 30 minutes while here) has the employees spending more time complaining to each other and to what I assume is a regular about how understaffed they are tonight. I see a manager and 5 or 6 employees... But I guess they need more help (just wait til they see how $15/hr cuts payroll). They guy handing out orders can't figure out what he's doing, having to ask for help from the manager for one order (is it all here?... Did you look inside the bags YOU packed?). The food was slow to come and not as fresh nor warm as expected. My fries were warm at best (not hot) the meat was bland, and it tasted like it there wasn't a flame to cook it on. Old coke machine here, not the one with hundreds of flavors but only 8 to choose from. Dining area is messy, trash overflowing (with at least one employee out here just sitting on the rail chatting with co-workers about staff issues). Floor messy too, but it is snowing so I guess that's expected. Several tables full of trash. Employees look like they haven't washed more than their hands in months, and most haven't a clue what a barber does. With that much hair, shouldn't they wear hair nets? At least the one I saw in the restroom DID wash his hands before returning to work. This isn't local to me as I was just passing tnru, but I wouldn't recommend this location to anyone. Slow and unfriendly service. 1 star for washing your hands. read more

It's so disappointing how bad this Burger King is.... Incredibly Slow Service. 50/50 chance that you're order will be correct. I advise you double check it before leaving. Unfriendly staff. I suggest you drive to the next closest fast food if/when desired. It will be a much faster and more pleasant experience. read more

Not the best but always get my order fixed without a problem . The manger Darcy Is amazing and so sweet and always so cheerful .

What a disappointment! They recently renovated the place & things were tip top here for a month. I felt wow. Food that you expect & used to get years ago. I have tried a couple of times to come here for a sit down lunch. The friggin door is locked with only a note saying to wear a mask inside. There is no indication that inside is closed to the public. The drive thru is slower then molasses. The food is really sub par, cold and not what you would expect from this place. You can't blame this on COVID. You can master the drive thru process even with this condition. WAKE UP MANAGEMENT!!! read more

Pretty sure 95% of y'all leaving reviews have never worked in an understaffed fast food restaurant before. Literally never had an issue, sometimes it takes longer but no one wants to work for companies who don't pay you enough to deal with the type of people who are leaving reviews here. ‍ read more

It looks like I am not the only one who's been suffering the slow drive-thru at this BK these last few years. Seriously, there could be no one in the lane and just the worker's cars in the parking lot and you will still wait eons for your order. Whoever owns this place needs to crack the whip. Today the 2 cars in front of me and then myself had to wait awhile for our food. Thank god I can read the news on my cell phone. read more

They don't have toys for the kids meal (as a matter of policy... not like "they were out of toys once"). Getting from the drive-thru box to M59 seems to take such an excruciatingly long time, that you'll almost wonder if some has-been celebrity is going to pop out of the dumpster and tell you you're being pranked for a T.V. show. That, or that the son of Dr. Milgram is running an experiment to see how long people will wait in line before driving away. read more

Never eat at fast food, except today I stopped at this place for a Whopper Junior. I don't know how they can say flame grilled meat. It no flavor whatsoever. Got sick afterward! What the heck!?! read more

I was treated very unkindly, upon asking for two separate orders which in total included 4 spicy chicken sandwiches. I was told with extreme attitude and sass that I would have to wait 10 minutes. I've been sitting here for 15 minutes as my intestines are slowly eating away at eachother. It is probably better this way so I don't have to taste that unholy chicken. read more

Don't use your debit or credit card here!!! I went in earlier today and ate inside, paid with a debit card. Then 2 hours later when I get home I noticed that they double charged my debit card. Called and they told me they need the original receipt or they can't do anything about it. Sadly I didn't keep the receipt so they won't do anything about it. It wasn't busy when I went they can check and if they had an order with the exact amount a little less than a minute later should be a red flag. I didn't insert my card twice it took a few for it to go thru with their system so It definitely has something to do with their system and they won't even bother to try to resolve it or anything!! read more

Every day I pass this place I keep expecting to see it closed down. I have tried this location 3 times and each time I am the only customer and it takes FOREVER to get your order. One time I waited at the speaker drive through for over five minutes. I called them and asked if they could take my order, again I was the only care there!!!!! I complained at the window and they said they were short staffed. I do not understand how they stay in business. read more

I hate to pile on here, but I've gone through this drive through for many, many years and it's always terribly slow. I have to believe the management has changed over the 15-20 years I keep trying this place, but the slow drive through never speeds up! The food is just like every Burger King, but the drive through forces me to avoid this place. read more

No stars needed hands down worst service slow extremely slow and they always mess up your order

Came at 4pm to find the dinning room a mess. Employee cussing loudly in front of my children. Drink station a disaster area. No straws, no ketchup. Slowwwww service. Seriously owner, replace management. Don't waste the beautiful remodel on terrible management. read more

I LOVE this Burger King. The employees there are so thoughtful and friendly! My entire office is hooked on their chicken/apple/blue cheese salad. It's awesome. We call ahead of time to let them know we are coming for them because they make them up fresh as ordered. The staff and food is excellent. When I take my kids in to eat in the dining room, they always come to the table and ask how everything is. Never happens at any other fast food restaurant! Very happy! read more

This Burger King is unbelievably slow. Even if you go through the drive-thru during the week during an off time and there is no one else in line, it will take a long time to get your food. You have about a 50% chance of getting your food appropriately cold or warm, and about 60-70% chance of getting what you ordered, how you ordered it. Service varies by who is working--friendly or efficient or bored or unhelpful, but usually not good. I hope they get new management or workers, but I won't hold my breath. It's been like this for at least 5 years! read more

Are you coming out of the woods for the first time in months? Or, just got back from the Sahara Desert? If the answer is no, then you have ZERO reason to come here. I was the only car in line, Ordered two jr. Whoppers, and 23 minutes later I got them. Soooo slow, do not go here!!! read more

Chicken fries were awesome and fresh! Mac and cheetos are terrible. Fries were terrible. Cashier was nice. Weird they told us to move forward to wait on food, no one was behind us and she gave us our food right away... why did she tell us to move forward?? They stared at us until they gave us our food. Weird. Won't be back to that one. read more

terribly slow and my whoppers bun was stale and it didn't taste goof at all.

Usually I would know better, being I was in a rush I thought I would give this store another chance. Knowing how horrible the drive thru is I thought I would walk in and order. After the store manager took my order He then proceeded to close out the register. I witnessed the manager counting coins and a large stack of dollar bills while standing at the counter. Once my order was finished the manager did not miss a beat---nor clean his hands--- before stuffing my sandwhichs and open container of fries into the bag. I guess I am to blame, I saw this coming and did not speak up. For some reason I thought one of the other four people behind the counter or the night manager would be serving my food. Once I pointed out how disgusted I was, the manager mentioned that he did not "touch" my food, that he just packed my bag. Prior visits to this store I have experienced very long waits and very screwed up orders. Poor hygiene and possible food containmentation from a manager of a store is not acceptable. read more

I agree with the latter comments, the drive thru time is agonizingly painstakingly slow. It is true, only a percentage of the time will you get your order correct and 100% of the time it will be well above average drive thru time. read more

Slowest BK I have ever been to and as the years pass it just gets worse. To add, I have been inside a few times over the years and can recall the manager on two different occasions talking to the employees like dirt and basically airing dirty laundry. Be a bit more professional and if a conversation is needed to be had do the right thing and take them in to the office versus making the customers feel so uncomfortable. read more