no stars absolutely SUCKS never go there took my my kids there they ate BigMac threw up that night…read more they had to stay home from school that night. not recommended for kids don't go there EVER.

Ordered a Mc chicken with extra mayo. They charge .39 for extra mayo? What is that? Are they…read morehurting that bad?

By far the worst Culver's location I've ever been to. I have given them 4 or 5 tries now…read more Extremely slow, they get your orders wrong over half the time(do not fully mix smoothies, mixers & custom orders are ignored). Managers are incompetent as well. Do yourself a favor and go to the one in byron center if you're craving Culver's. Every time I go here I regret it for one reason or another

I love Culver's and I go to Culver's quite frequently, but this is probably my first or second time…read moregoing to this particular Culver's and I was not impressed. We placed our order online well in advance. Let them know when we were there and it gives you a time that it's supposed to be complete and we sat and waited like 20 to 25 minutes past the time that it was supposed to be ready without so much as an apology for why the food was so late.

This Arby's is not a real franchise Arby's so they don't have to participate in any of the national…read moredeals and specials that the National chain advertises. The official Arby's website advertised a Sandwich Day (Nov. 3rd) special of $.99 Classic Roast Beef sandwiches with a 20 sandwich limit. The manager at this Arby location flatly refused to honor the national policy and so did the Arby's restaurant in Grandville, MI. I don't know what franchise agreement they have with Arby's but apparently it allows them to use the Arby name while not honoring their advertised specials. I wasted my time and gas driving there for nothing. It won't happen again.

Exemplary customer service with exceptionally friendly staff. For no more than a 5 minute wait…read moreafter ordering, I was provided a free small combo meal coupon, "for the wait". God bless this arbys

We were traveling and I wanted a sub sandwich. This place was the closest…read more Wow cleanest Subway I have ever entered. The staff were efficient and friendly! Definitely worth it!

I frequent this location and lately it has been not so great. The employees seem to hate their…read morejobs. I used to work at Subway, and I know it isn't the best job on earth, but I at least greeted customers and made their sandwiches with a smile. Today I paid almost $5 for two drinks and every single pop was out and there was no tea made at 1pm. I asked for a refund on my drinks and the cashier said he didn't know how to, but offered to refill the pops...unenthusiastically. I told him no because I honestly just wanted to get out of there. Note: Tristan is great at his job and always has really great customer service! He is the only reason this place gets two stars instead of one.

All Culver's are not created the equal. The staff truly make all of the difference and this…read morelocation is testament to that. We were hungry and had been on the road for over 4 hours. It was 114 PM when we exited at Jenison, MI to grab a lunch at Culvers. We're both huge Culvers fans but other than one visit to a location in New Glarus WI 20 years ago have not had any in the City of Chicago till a couple of years ago and its been a treat each and every time. Unfortunately the customer service in Chicago isn't always friendly as the staff usually act as through they are doing you a favor by taking your order. I've never waked away from the counter with a smile until this visit. Culvers #263 in Jenison MI is clean, safe, delicious and very friendly. I saw that they had a new limited edition burger that I had to try and am I glad that I did. A TRUE GAME CHANGER: The Pepper Grinder Pub Burger. It was so good that I bought another on my way home to Chicago. But it wasn't just the burger that was impressive. The clerk at Register #3 at the 1 PM hour was very friendly and referred to my LA GUNS shirts and talked about how much he likes the band and wanting to see them live. My friend who was driving on this long road trip had the Mushroom and Swiss Melt which is her favorite and she mentioned how rare it was to have very friendly and pleasant service something that is very unfamiliar at a particular Chicago location. When our orders were brought to our table it as with a smile. We're coming back through in a few months and will be making the stop again. THANK YOU!

My concrete mixers sat on a counter for 10 minutes, melting, before someone realized they were…read moremine. I even asked and no one knew what was going on. Every time I go there, the staff seem very incompetent.

Visited recently during a work trip. Funny we all got the #4 turkey - all prepared slightly…read moredifferent by request and they were fast, accurate and delicious. Standard drink options VERY CLEAN restaurant and bathroom Super friendly staff. I would definitely recommend this location for a quick bite or if ordering sandwiches for a group business luncheon.

The manager, Mikki, likes to berate her employees, swearing at them and calling them names. Some…read moreexamples include telling them they're "useless," "too stupid to work at McDonalds", and are "effing idiots." But with more...colorful....language. Super disappointing when an establishment allows this kind of leadership. It trickles down and leads to poor customer service from employees, which I've also experienced here. Employees have often been short-tempered and rude. Not impressed and will gladly drive the extra five minutes to go to the next closest location should I need a Jimmy John's sandwich that badly.

Lady didn't know how to take my order and tried charging me extra for things I didn't want. When I…read morewent to use a coupon she had given me a different size drink without asking me and tried to tell me she couldn't take it back so I would have to give her more coupons and I didn't want that big. She also took my phone to pay and was staring at my phone long after it was paid for which is not okay. She was extremely rude and had a terrible attitude when talking to me. Ended up getting another employee to finish giving me my food.

It's all about what Wendy's you go to tbh. Some are amazing while some are,well not as good, but I…read morewould say it's pretty fast even with bigger groups! The chicken nuggets are good anywhere though

Missing food which includes, soft taco, chips for nachos??? How do you forget chips for nachos!!!…read moreThe nacho fries the large size had like 4 fries inside. The guy serving the food had greasy gloves and the food bag was dripping. This location is usually great Taco Bell employees please get a grip.

Genuinely I would give this 0 stars if I could. The burrito shells taste expired all the food is…read morelow ball portions and the potatoes literally taste like MANURE. Drive the extra few miles to another location.