This place gets me tight every time which is why I avoid it at all costs. I like my sauces, as do most. I'm also absolutely fine paying for sauces- even though I think as a corporation they can afford to give sauces away without charge, but I digress. There is no option to add additional sauces- but when I ask for them or one more extra, the workers absolutely won't budge and are quite frankly rude about it. I also paid extra money to customize my burger and none of the customizations were even done to it. I'd like to point out that Burger Kings competitor- McDonalds does not charge for sauces. read more

I ordered the impossible whopper meal with a strawberry lemonade, the fries were a little bit too salty, next time I'll order with no salt.

Food is stale ,my burger bun was tough on one end and falling apart on the other terrible!! and the service.... No words to express how bad it is. Never eating here again read more

It's a 20-25 min wait no matter what time it is or how emptying it looks... and you would think it's because they're making it then but it's ALWAYS cold/stale. Then I don't go for months, forget, and relive the experience. I've learned my lesson. read more

hello good evening my 13 year old daughter whom walked into a Burger King (which I frequently spend my money) simply to request a spoon was rudely & starkly asked for a receipt. Now I understand your employee Nora may have been having a long day but no courtesy or manners was extended to my young child I also understand policy as well but as a customer I wouldnt expect an employee to lose all decorum over something as minor as a spoon. for her to be as strict as she was over this policy. she seemed to have someone underage in the back maybe her child or someone working they werent wearing a name tag. I will definitely be contacting burger king HR in the morning about this read more

Young man under 18 has a really rude attitude and refuses to help anyone when ordering. This had me figure out the pay yourself screen. Has bad attitude, never says THANK YOU OR YOUR WELCOME, when issuing change gives you many dollar bills dimes and other rude attitude when giving out change and he has big bills and coins in his register tray. Someone is going to react rudely back not knowing he under 18. The manager even came over to see the issues with this cashier and did nothing. The remainder of the staff doesn't speak English and after 3 visits using this young kid I refuse to go back, I also observed these employees treating most customers in the same manner. They seem they can treat customers like they were garbage. AVOID THIS BURGER KING IF POSSIBLE. read more

Worst Burger King ever if I could give zero stars, I would anytime I've ever ordered from here there is always an issue or missing items and the employees are extremely rude. avoid at all costs read more

Food was ok but not the cleanest place to eat. Bathroom stunk & was pretty dirty. Table was filthy!! I had to clean it off myself & sanitize it. (See photo of tissue after I sanitized it)I can't see myself eating there again. You guys need to do better. read more

I ordered two bacon cheeseburgers tonight Sept 19 at Burger King New Rochelle. I was enticed Into making the order because of a flyer mailed to me with discounts. Well when I got home the wrappers said bacon cheeseburger but the contents as the photos show had NO bacon. To bad I was not eating in the BurgerKing restaurant so I could have complained there. Instead I discovered this incompetence after I drive home. Way to go Burger King you really screwed up!! read more

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Ordered a large coffee..They served it black and only give 4 creamer max..Clerk says i had to buy for more because i want my coffee light.. When i asked what if i didnt have extra cash for creamer then i cant drink my coffee..She just snapped.."Its not my problem.." Didnt get her name..i noticed all crew not wearing any name tags. I wish i can post photos of the receipt for the creamers.. read more

Burger King - Ordered a large coffee..They served it black and only give 4 creamer max..Clerk says i had to buy for more because i want my coffee light.. - Fast Food Near Me - New Rochelle, New York

I definitely like this Burger King , it's big , there are plenty of seating options . They even have the automated cashier which is helpful when the line is very long . All my orders have always been perfect , no errors which is huge for a fast food place normally they make mistakes but not them ! Also all the cashiers are super nice read more

Leaving a five star review because if you actually read the one star reviews they are so dumb!!! 1 star because they forgot bacon. 1 star because it costs $0.18 extra for a creamer for coffee. 1 star because they don't serve BREAKFAST!?!? Come on people. It's Burger King! The KING of Burgers! And you want to hem and haw about this nonsense? Take a Chill Pill ya bozos, I'll be whackin back a whopper in style with my positive energy. BK4LYFE. read more

Happy to break that 1 star party. So before you go too hard on the staff here and the food, remember this is a fast food place. I mean I get the people who complain about how long it is taking to make the food. But many other things I cant agree. But this is what Yelp is all about, each one will write their own words. I think they are doing a good work, and for sure they are trying to make us happy. I have been here a lot, getting my chicken sandwich. Sometime it took 10 minutes, sometime it took 5. It is all about the time you get here. They are OK. I know I will keep coming back. read more

Burger King - Fast Food Near Me - New Rochelle, New York

Have come here a few times, and it's been mediocre without fail. The parking situation is bad, the food is never hot (prepared very poorly in general), and the service is extremely slow. I kid you not, I've gotten 12-piece *family* meals at Popeyes in less time than it takes for this BK to prepare a single meal. One star for the nice interior tho. read more

During this time of Covid meal delivery is very important. This Burger King has yet to get my order correct! Something is always missing or is the wrong item. Once it was Whopper Jr's when I ordered Whoppers. Another time it was regular Coke that was supposed to be Frozen Coke. Then a drink was missing from the 4 pack of drinks I ordered. Today I received jalapeño poppers instead of cheddar tots. That is 4 times that I can think of! Sheesh, I order dinner for my grandkids and would really like to receive what I order. read more

I ordered around 11:20pm on October 4th through the app but when I arrived at the branch around 11:30pm, it was closed. I connected with customer service by phone for 2-3 times. It has been more than 6-7 weeks and I am still wasting my time to get a refund!!! read more

When they opened it up was very good but not anymore I won't go back till they care customer service as they opened up new and please watch the cleaning and also they out off some items every time I went. read more

This is not the best Burger King gor delivering. Every time I order from here my food is ice cold it's all thrown together and nasty. I've given the multiple tries and it's always really bad and I have to throw my food away. read more

DO NOT eat here!!! Took my son and 2 nieces here after Skyzone and can honestly say it was the worst dining experience I've ever had. Took forever to order, cashier walked away to do something as I was in the middle of ordering. I should have known when the guy handed me the food and said" just let me know if your missing anything" Well not only was I missing something they messed up on 3 of 5 meals. When they finally handed me correct food the chicken nuggets were burnt and hard as a rock and my sons cheeseburger was pink and the bun was all wet. They were messing up on everyone's order and giving people attitude when they were complaining about food. The only one that got it right was the woman filling up the sodas. The worst part is not only did we have a horrible experience but I am now literally sick to my stomach. Stay away from this Burger King!!!!!!!! read more

I just went to this location because it says here and on google that it's open until 12am and when i tried to walk in, the employee told me they were closed. read more

Not a big fan of this place. Unfortunately it wasn't clean when I last entered. I have been here before but this was just an over all bad experience. The cost service was just cutting it but it was bad because my order was wrong. Overall it had a open space but still felt cramped because of the amount of people there. I've been in fast food places with more people that didn't feel that cramped. read more

Def not "fast" food. Slowest Burger King ever. Just drive to the nearest McDonald's fam.

Not sure why they are still in business. Second time I've gone and they've run out of fries, onion rings, burgers, etc, Slushy Machine is down as usual. How do you run out of burgers. Wth! One of my favorite fast food joints but this one here, sucks big time. They need to do better. read more

This the WORST! fast food restaurant that I've been to in some time. The place stays FILTHY! Tables and chairs are left a mess, making dining there a nightmare! The attitude of the staff is ratchet! They need an overall! read more

So l have been coming here since this place opened. Before writing this review I read all the previous comments and they are spot on. The owner of this place needs to revamp this place.It's disgusting . read more

I would give this 0 stars if possible. This is supposed to be fast food... the servers took 10 minutes to take my order even though there was no line and then another 25 minutes to prepare two chicken sandwiches... it is a premade chicken burger on a bun...that is all. Are you kidding me?!! They move like a glacier 90 years ago. And they have no care for cleanliness or service. This place just opened, it makes no sense for them to be this much of a mess. Worst burger king or any "fast" food service I have ever been to. read more

I'm sorry the other reviewer had a bad experience because I have been going almost weekly since the store opened and found the staff hard working and very personable. Also, it's a very clean environment- they really stay on top of that. For fast food, they are together. And- I much prefer Burger King food over MacDonald's so am extremely happy to have it in town now. read more

Service is atrocious.. your better of going back there's and cooking and serving your own food. No choice but to just walk away, I even let them keep my money as even getting my money back was an issue read more

I have to say this Burger King has the worst service I've ever seen. Poor attitudes, zero hustle. I would not recommend this place to even stop and get a cold soda. Pathetic!!!! Once I finally got my food the buns were hard and the food was super cold. It will be a waste of time for anyone to stop here read more

Staff members are rude they get mad when you ask them to give you ketchup or something as if you asked to them to go make it from scratch! They take forever to make you food i would orobably get my food faster at applebees dissapointed i would give zero stars but yelp makes you put atleast one lol never again hope they shut this place down read more

The service here is HORRIBLE the cashier did not even ask what drinks I wanted she assumed. NO AC THE SERViCE is the WORST you're better off looking for a drive thru. We asked for a refund. With so many employees there you'd think their service would be faster. read more

This place is horrible. They didn't have fries, they messed up my husband whopper and my cheeseburger didn't really have any burger in it. The patty was half the size of the bun. The coke also tasted funny. read more

it sucks they don't have breakfast and they take longer than Applebee's. The service it terrible

They mess up my order every single time. I don't know how they are still open. If you order a Double Whopper they'll give you a regular Whopper, if you order 9 nuggets they'll give you 6. It doesn't matter what you order. And when you complain they'll give you an attitude, they have no customer service skills at all. There are days when they don't even have fries, and the food is always cold! read more

The staff is poorly trained here on customer service. They have given me other peoples orders... very slow, The food never tastes fresh and as if it has been sitting some stuff if not from the day before. read more

i was in new rochelle for more then a minute and decided to visit the local burger king and try the new no meat whopper even though i gave up on the king as the flame broiled burgers are no longer made on site but made elsewhere and then frozen . ok i will give it a try and i must give good marks for the stylish modern interior decor with the fancy tables and lounge type seating . ok typical bk menu and the no meat whopper with onion rings and diet coke is the pick. the service is ok and wait for food is not that bad . ok rings are on the low number range as i only had 7 in the bag and as for the no meat whopper i can honestly say it was ok as i kept an open mind thinking like it was a regular whopper. just keep in mind the fat content is low but the sodium is kinda high so keep that in mind. its bk so i know what i am getting whenever i order . P.s. I miss the good old days when the Burger King flame broiler was making my Whopper on site. read more

His is the worst Burger King I've been to I ordered the BK King they did not include the bacon everything is just thrown in a bag bunched up they didn't include any sauces for the mozzarella sticks. Not even any damn sauce for the chicken fries...... read more

Burger King - Fast Food Near Me - New Rochelle, New York

Great place to get a burger! I was playing some basketball down the street, and Lawuanda at the New Rochelle location told me about the Whopper. Great sandwich! I recommend Burger King to anyone who's hungry. read more

Horrible service Cold food long waits Wrong orders If you want bk go to the one near cross county Dont spend any money here

its a crisis going on in the world and they decided to gve a employee here by her self who does not speak english so they say . when i asked to place my order she said she could the manager left. how can a person who speaks no english run a entire store by herself. after waiting about 10 15 other guest started to leave . the manager then walked in with coins from the bank at 2pm if she thought there wasnt going to be any guest i dont think she should of went and got coins and left some one who cleary isnt eligible to speak to the guest . how on a day like this the only person in entire establishment is a person who doesnt not speak english. very unprofessional. read more