This Chick-Fil-A is not part of the main chain restaurant network- so no using the app, no gift…read morecards, no rewards, etc. Its part of the campus dining program, and uses Grubhub as their main ordering system. The staff was very friendly and nice to me personally, but in the front of the store is probably not the best place to be having very loud conversations about how much you are getting paid or if you like working there or not. The food is pretty standard fare for a Chick-Fil-A. There is a decent amount of seating available but a chuck of it is hidden around the corner for some reason. Its a decent place to stop if you need something quick near campus.

Just did the drive through. How do you only offer a 4 count for breakfast minis when every other…read moreChick-fil-A has the larger counts? That's weird. Then the girl in front of us decided she'd rather talk to the woman in the car in front while the girl to our left took 4 cars in the same amount of time. She wasn't not taking the order, she was just talking away. Food was ok, usual just like any other Chick-fil-A, biscuit was dry but the rest was fine.

First time at this location and all went well from food, service and it's nice and clean inside!…read more Stopped by to pick-up a to-go order and they were finishing making it. Grabbed some peanuts (forgot that they offer peanuts-love this) and got a bag to place them in. Double patty cheeseburgers were prepared well with the desired toppings as requested. Lots of French fries for a small. Will return when craving a burger!

Food use to be good but last two times it has been rough. Burger smelled like gas on Saturday and…read morewe were afraid to eat it.

Came here to get a late snack. Cookout is always on the agenda when we visit VA. They offer typical…read moreAmerican inspired food. We purchased our items at the drive thru. The service was good with the young lady very pleasant and helpful as we placed our orders: Hot Dog tray with fries and a taco and a two chicken quesadilla tray with fries and fried cheese bits. The ambiance was a bit rushed as we chose the drive thru, but you could go in and eat. The prices are not bad. *SORRY* We were really hungry and I did forget to take food pics! The food was hot: the hot dog was fresh and tasty on a fresh bun, the taco was just okay; the chicken quesadilla was good as well; we enjoyed the fried cheese bites (we wished there were more!); and the fries were hot and good. We did wash our food down with a sweet tea (that was SO good) and a pink lemonade (also good). All in all, a great place to grab a quick bite, especially late in the evening when other food places have closed.

Never been to cook out before but there's a first time for everything. Coming all the way from New…read moreJersey. What an absolute treat. Got the Big Double Burger tray with cheese curds and Cajun fries. Everything came out super quick and hot. Really enjoyed my meal. Environment was clean and organized. Talked to the supervisor/or franchise owner, not sure his title, but he explained the process of how the fresh meat arrives. Fresh never frozen makes me happy. Would come back 10/10 would recommend.

Bought subway platters for office Christmas party. Ordered using their online system. Their online…read moresystem is easy to use. You just point, pick, pay, and purchase. Went this morning to pick up my order. The owners and staff greeted me with a smile. My orders awaited me on the counter. The owners went above and beyond with my order. They made an area with extra toppings and condiments. They even included gloves along with the napkins, and forks. Had a little time to kill, ordered a sandwich and they gave it to me free as a thank you and appreciation being that they realized I worked on Fort Eustis. They said that they cherished the military and all the work that we do. I placed their magnet on the office refrigerator. As an added benefit, they had one of their servers to take my trays to the car. He smiled as he did so and he thanked me for purchasing at the subway. Service was immaculate and heartwarming. I am going to try and get a pic of one of the half eaten trays to post along with my review. I thank you for such stellar service. Will definitely order my office party trays from this location.

The employees are rude…read more There are all Asians. A bit of a shock because I have never seen Asians working in a Subway, but w/e that's not the issue. It's that the man was very rude. First he got mad that I couldn't understand him (he has an accent and a mask on) then he got mad when I was just telling him want I wanted on my sandwich. It's like he was getting mad at me for him not understanding English. He's colleague spoke almost no English and was very confused when I asked for napkins (because they gave me none) and she pointed to the dispenser. I told her multiple times "it's empty" but she didn't get it. I don't think I have ever had a bad experience at a Subway. Didn't think it was possibles you literally watch your food get made right in front of you and go eat. This was a first.

I saw a commercial for DQ and I've been hooked ever since. Honestly this location is a bit run down…read moreon the outside and the lines are a lot longer due to slower service than the DQ on George Washington. But, the people are nice and the food was good as expected. I ordered the chicken basket with fries and gravy. The gravy is the real reason that I even go to DQ. this is place is slowly becoming my favorite fast food restaurant for the moment.

I placed 2 separate mobile orders consisting of 2 large Blizzards and 2 medium Blizzards, all with…read moreextra toppings and add-ons, so this was not an inexpensive purchase. After waiting in the drive-thru line for approximately 7 to 8 minutes, with only 3 or 4 vehicles ahead of me, I reached the speaker. The employee asked for my order, and I explained that it was a mobile order. He responded by asking, "Oh, for Gabriella?" I advised that it was not, which was concerning given that my actual name is not even remotely similar. He then instructed me to pull forward. I stated that I wanted to confirm that it was my order. He said nothing and went silent. After about 2 minutes he came back on the speaker asking if there was something more.  I said," yes,  I wanted to confirm the order first," he then repeated, "Yes, you can pull around." At the pickup window, a different employee assisted me. I asked whether he was the same person from the speaker, and he confirmed he was not. He then asked how to pronounce my name, which I provided. Less than 10 seconds later, another employee arrived at the window with my order. I immediately noticed that the Blizzards were covered with drink-style lids featuring straw inserts and bubble press buttons. This raised concern that the order may have been sitting for some time. In addition, the usual upside-down test was not performed, which further suggested the product may not have been prepared or handled according to standard procedure. After handing me the order, the employee said, "Have a nice day," and promptly shut the window. I pulled forward to verify the items and found that all of the Blizzards were already melting. By that time, the drive-thru line had become significantly longer. Returning through the line or going inside was not practical, as I had my children in the car in their pajamas. As a result, we were only able to eat the thicker portions. Three out of four members of my family have texture sensitivities and would not consume the melted portions, so most of the desserts had to be discarded by the time we arrived home. This was especially disappointing because it was intended to be a special treat for my family. Instead, it became both a waste of time and a waste of money, and the pickup process itself added unnecessary frustration. The employee handling the speaker also lacked the level of professionalism and communication skills expected in a customer-facing role. A simple request to confirm a paid mobile order should have been handled clearly and confidently. As a paying customer supporting your business, the dismissive and nonchalant approach to the transaction was unacceptable. I am extremely disappointed with both the product quality and the overall customer service experience.