SO MUCH better than the usual burger places! The onion burger had lots of grilled onions, their seasonal fried asparagus spears were large fresh spears with a little deep fried coating and choice of sauces, the strawberry shake was made with fresh local strawberries and dairy, not overly sweet or artificial tasting. This 65 year old brand clearly focuses on quality, local, fresh, seasonal. A nice kids area decorated with kids crayon drawings and toddler sized seating, books and games. Staff was friendly and efficient. Fabulous overall experience! read more

Burgerville - Seasonal fried asparagus spears, onion burger and fresh strawberry shake - Fast Food Near Me - Portland, Oregon

Yes it has come to this... Here is the review of a chain restaurant that you did not ask for. Let's begin with what I appreciate. Cleanliness. I see the effort and the results. This place may look outdated but they keep it clean for the amount of foot traffic. As I am typing this, an employee is taking a towel to surfaces and picking up forgotten napkins. I walked in and had a place at the counter so I immediately was greeted. Order was placed and I did have to ask for the code to use the bathroom while I waited. Wait time was eight minutes for a simple menu item. My order was made accurately. The bun was soft, patty was cooked well, condiments were not overwhelming. All said, it was done right. I even just heard and saw a manager speaking and guiding an employee. The fact that there were no disappointments and that this location may face its struggles, I cannot be disappointed. I will definitely return to this location. read more

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My order was the worst I've ever had at a fast food restaurant! Not one thing was correct or good! It was the one at S. E. 21 th and Hawthorne. The burger was a bun, thin piece of cheese and a tiny piece of meat! There was 3 packages of fries, limp and no taste! I ordered a large burger with lettuce, tomato and cheese but got a limp piece of cheese and a thing slab of meat! I'll never use this place again!! Not one thing was correct! What a waste of money!!! read more

$18 and some odd change for a cold burger that tasted like it was a day old. Stopped in while I waited for my sisters appointment to finish, placed my order, food came out maybe 5-10 mins later thinking that they're making my food fresh. Fries tasted ok but were also cold. The strawberry lemonade was watered down with huge chunks of strawberries in it making it hard to suck out of the straw. The gentleman who took my order way nice and helpful, he is the only reason why I'm giving this any stars at all. Location is old, bathroom could use some cleaning. I will not be back to this location. read more

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Atmosphere: Fast food drive thru Food: Burger was alright. Nothing special, but not bad. The breakfast Portuguese sandwich is excellent. Breakfast burrito pretty solid. Price: Maybe a little high for fast food IMO. Breakfast is a better value Service: Helpful. Answered many of our questions for it being our first time. Parking: Parking lot read more

Came through Portland on a trip. Stopped here for a burger. This place is the worst burger I have ever had anywhere in the USA. Thinnest piece of meat probably thinner than a McDs. Pure garbage. Why even operate a business like this? I think a White Castle burger has more meat than this place. read more

Best fast food burger joint! Everything is super fresh and not bad for the price. Service is usually quick. We are outside in the parking Lot as we were on our way out of the city so the trees surrounding made for a peaceful setting. read more

Burgerville - Double cheeseburger - Fast Food Near Me - Portland, Oregon

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Ate here on Sunday. My husband and I both started feeling sick pretty quickly. I ended up being fine but my husband has been down with horrible food poisoning ever since. He had the fisherman's sandwich. The worst part is that he had to leave on a work trip Monday morning. He made it there but has been locked in his hotel room ever since and unable to go to his meetings or trainings he was there for. read more

Super dry fries, very very old, dry and old burger that was cold, fries were put in bag upside down and spilled. Everything was super careless, that being said the manager was kind. WAY too expensive for something cold, dry and lifeless made with zero care. read more

So why serve breakfast when you don't open until 9am? Drove through this morning on Division location, nobody there and then I see you don't open until 9. Doesn't make a lot of sense. Nor does it make sense staying open until 11pm. Open up to serve breakfast or just open at 10 for lunch. read more

So I went to Burgerville on SE Hawthorne tonight and found out they discontinued my favorite The No. 6 Burger !! And replaced it with some yucky grilled sweet onion burger It was so GROSS ! BRING BACK THE NO. 6 BURGER !! read more

RIP vegans Burgerville killed off the "Plantville burger" which was tasty, affordable, and had a ton of protein! Now they have the "vegan cheeseburger". A veggie patty made from... beets? and other veggies. Nearly no protein & tastes like we're back to 2009 vegan options. $13.25 with a small fry and no dipping sauce. womp womp. 2/10 vegan options 10/10 workers (for the record) pls bring back the plantville! read more

Burgerville - Vegan "cheeseburger" + fries - Fast Food Near Me - Portland, Oregon

Indoor closes 1 hour earlier than posted hours of operation! Hawthorne location: Was rudely asked to leave by employee while half way through meal when indoor portion was closing at 10pm. When asked when they closed, quickly replied 11, but then caught himself and explained (with a shortness and extreme irritation in his voice) indoor closes at 10 and drive thur at 11. Would be helpful to have that distinction online. Issue was how the employee spoke to us, could have asked us to vacate nicely. Food: Fries were cold. Inside: Hard benches (good for cleaning, not for comfort). read more

I am a northwest girl through and through and Burgerville used to be one of my most favorite places. I love how they source things locally, and it has always tasted delicious. But I'm a little disappointed, wait, I am a lot disappointed in the fries. They used to have the best fries in the world. They completely changed whatever the recipe is and now they are greasy and taste like they've been sitting in oil for a while. If there's any way they could return to the original recipe, this would be seven stars out of five. That said, I do like their Tillamook cheeseburger. I like their seasonal items. Their onion rings used to be great, but they're pretty greasy in the last few years. And they are a bit expensive for the quality. But since I'm from the northwest, I'll be back. Hoping each time for better fries, and less grease all around. On the plus side, every employee I've interacted with has been fantastic. So they are doing a great job with caring for their employees. read more

I love to visit local fast-food chains when I travel so I was hyped to try Burgerville. I was impressed by some of the items and ingredients listed on the menu, like tilamook cheddar and halibut, but was ultimately let down by the halibut fish sandwich. The fish is on the small side and I didn't care for how it was fried, or maybe it was the type of bread crumbs used. I would give it another shot and try their veggies burger, or salads. There seems to be a lot to like about the menu. read more

Burgerville - Fish sandwich - Fast Food Near Me - Portland, Oregon

You can't report on Bend store herein so...My fries were brown. Did not look nor did they taste like potatoes. First time visiting the store so I foolishly ate them. Ended up with a BAD upset stomach. Trip to the doctor, trip to the lab for bloodwork, abnormal bloodwork results, and four days later still paying for it. My first hint at trouble was the male employee who started to take my order walked away from the intercom and left me saying "hello, are you still there?" Another employee, a female, cheerfully competed taking my order. Meanwhile, I was forced to stay home and miss a once a year event that I had been looking forward to for months. The nausea and running to the bathroom for several days is not something I would wish for anyone! Needless to say I will ONLY return to their restaurant to demand my money back and to demand the 29% tip I left them. Get me sick ONCE, shame on you. Get me sick twice, shame on me! read more

I'm a foodie I just like good tasty and quality grub. I'm not often at fast food but I have to tell you you cannot go wrong for eight dollars with a grass fed burger and face rock cheese. Whatever seasoning they're using on the burger is so delicious along with some scrumptious sauce, red onion, and pickle. Melt some cheese on there. Cows made this cheese is living the antibiotic and free life, grazing out on the coastal grasslands. Good Burger, Burgerville ! read more

Oh Burgerville! How I have missed you! From your burger sauce that makes almost everything yummy-licious, to your milkshakes to your strawberry shortcakes in season! You make everything better! I walked into this location and had to wait a hot minute to place an order at the counter. Prices are still reasonable. I took a seat, and my food was brought out to me. Everything was just as I remembered. read more

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Tried the half pound bacon cheeseburger, specifically said to get crispy bacon but clearly staff doesn't know what that is. Nether the less the meat tasted like it was 3 days old, no flavor in the meat and it was hard for some reason. Spit it right out after the first bite and I usually love that burger. Very disappointing read more

Shake was good but the burger and fries were terrible. Way overpriced and would never go back.

This location is now open for dining inside! Looks like they took out the old party wallpaper and jukebox, but now it is more spacious. They may still be transitioning because ketchup stations etc were not set up yet. Anyway, the Northwest Burger (aka Tillamook Cheeseburger) is a great item to start with, or a bunch of regular cheeseburgers for larger parties. Summertime they have the raspberry shake special, which is both tart and sweet. Don't forget to grab a jar of their famous burger spread! read more

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This Burgerville is centrally located, and easy to get through their drive-thru without a hitch! Bring cash for tips, since they don't take credit card tips, unless you use their phone ordering app. This No. 6 burger is less salty than at the West Linn location. To get less salt, it's worth the drive. Less salt doesn't mean no salt. This burger is still flavorful, and oozy, drippy, yummy... BTW it only starts dripping when you bite into it. This Burgerville packages their burgers right, to avoid anything escaping. read more

Burgerville - No. 6 burger with grass fed beef and Grand Central Bakery bun - Fast Food Near Me - Portland, Oregon

Grass fed burger with some of the best fries I've ever had. The only thing I have to criticize is that when you bring the food out, be sure to include napkins. Oh, the Pumpkin shake? Made from actual pumpkin. Very unique flavor that takes the step above ordinary the rest of Burgerville's food does. Otherwise, this is a great burger stop. read more

Visiting Portland for the first time with our native friends and our first stop was burgerville! They raved about missing this place so I was pleasantly surprised when I seen a vegan option on the menu, especially for a fast food franchise! They even offered a plant based shake which I did not try but wish i did. The burger was super fresh!! I thoroughly enjoyed the food here. The cashier helping us was very sweet and helpful, inside the restaurant is kind of like an older establishment so it takes you back to the 90's in a way. More fast food establishments should take notes on offering fresh, plant based items. read more

Burgerville - Plantesville burger - Fast Food Near Me - Portland, Oregon

This is a review for delivery through door dash. The order did come to us in a very timely manner. We ordered fish and chips, chicken tenders and chips, lemonade and their seasonal pumpkin cookie ice cream sandwich. I don't know if it was bc it was take-out or if we shouldn't have ordered those items from a burger place. Everything was basically soft. Their was no crunch at all with any of the fried foods. The chicken was the best fried food. The fish was fresh but soft. It tasted like there was no seasoning at all. Fries were really soggy. We get these types of foods via door dash quite often. This was mediocre at best. However, the lemonade and the ice cream sandwich were awesome! I think it's cool that you can get a dairy free shake etc there. Might go by and try one. read more

A nostalgic crave more than anything else. Overpriced for quite standard burgers. The rosemary fries were advertised nicely but was underwhelming. They were skinny and did not hold the seasoning well, it was mostly oil, the garlic aioli saved it though. The battered "fish" resembled that of a premade freezer meal. The milkshake was thick and creamy and would be the thing I go back for. Again, more of a tradition kind of environment. The servers would bring you the food which is rare nowadays so that was nice! Otherwise, could definitely save a few bucks and go somewhere else! read more

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This was my very first time experiencing Burgerville, and it was actually pretty dang good. I went around 11:00am because I was a bit hungry after dropping my friend off at work nearby. This drive thru came up in my recommendations! The drive thru has a unique layout in the sense that it loops you through the order area and back out to the main building for payment and food. There is a large parking lot as well, for those who wish to dine-in instead. It vaguely reminded me of a In-N-Out burger, but not quite as good. Still miles better than McDonald's or Burger King. The pepper bacon cheeseburger was amazing! Fresh, well-cooked and flavorful. Staff was super friendly and food came out quick! Definitely a good spot to grab a bite if you're in a hurry or don't feel like getting out of the car. read more

Burgerville - Pepper bacon! - Fast Food Near Me - Portland, Oregon

My cheeseburger was cold when my companions' food was hot. I asked to remake the cheeseburger (food safety). The second cheeseburger was once again cold. The staff was nice enough to refund the burger and give me a different one read more

Showed up at 8:42 PM to order food and they said they are not taking any more orders. There was two cars in front of me picking up food no customers in the restaurant I waited in line to talk to the manager. The manager refused to show up to the window and they let the person behind me order made zero sense. read more

I am 45 now and I've been coming to Burgerville over twenty years. It was always excellent, however, the last couple years it's gone downhill. All of that changed today when I went to the Hawthorne location in Southeast Portland. The young man who took my order through the drive-through was very polite and professional. I asked him if I could eat dine-in instead. And he said I'll have it for you here. I ordered the Sunrise Burger. It was probably the best thing I've ever eaten at Burgerville! I was SO impressed overall that I asked the lady (who I thought was the manager) if she was. She cheerfully said yes. I explained all of the above to her and to please pass it along to her staff. Her name is Ashley and she is doing some of the best work ever. I've worked restaurant most of my life and was seriously impressed. Maybe do something nice for the crew there? read more

pretty good but my burger had some pickle juice in it and my friend didnt order a big burger but they gave it anyway

Oh my gosh a halibut sandwich at a fast food place. Be still my heart. It was delicious. And the locally-sourced Oregon strawberry shake with plenty of sweet berries was a memorable pleasure. I'll be back read more

Wouldn't recommend this location. Despite being the only person there, I was served fries that had clearly been sitting a while, and a burger with unmelted cheese read more

This Burgerville is awesome really good service and the food is great and the soda fountain is really good. Best Diet Coke of my life :)

I am very disappointed, thoroughly angry, that they are not doing better about plastics! For disposable takeout they could at least be using compostables, and have composting & recycling front & center at their indoor locations. Also, real glass and crockery for their indoor service would be best. And finally, customers should be able to use their own containers for drinks. read more

So I know I just talked about this place the other day and how much I enjoyed it. Well today didn't disappoint. I have to recommend the walla-walla BBQ burger with a side of the best onion rings I've had in a long time. Both are now my favorites for the time being. Last time I spoke about how well I was treated from the time I walked though by a woman named Salina. Today I received the same treatment from a woman named Ashley. I'm not sure what kind of training program they have here but it seems to work.... read more

I think you have to chalk Burgerville up to the fast casual craze. I met up with a buddy and he called it fast food. But you have to wait for your food and being that the meat itself is antibiotic and hormone free, it's probably safe to say that it is way better quality than anything Mickey D's ever put out. I've said many, many times before that I like a good burger. How can you not? Well, as I mentioned I met up with a long lost buddy and his 4 1/2 year old daughter. He had a coupon for buy one get one free shakes, and wow...... a chocolate cherry shake for me and an coffee one for him. Damn, was that one great shake! But let's talk about the Peppered Bacon Bleu Cheese crumbles burger. Soft cornmeal dusted bun, caramelized onions, lettuce, garlic aioli, lots of bleu cheese and enough bacon. The only disappointment? There wasn't enough of a burger patty! It got lost in there. You figure when you pay over six bucks for a burger.... you'd have a burger! But it wasn't there. Look, I like their philosophy which is fresh, local, sustainable, and I like the use of local products. Tillamook cheese and pretty much everything is local to Oregon, Washington or California. Cool concept, and I wished more fast casual places would do that. But, as I mentioned, when you are paying a decent amount (well, it's relative for a fast casual place) you expect meat on the bun. It says a 1/4 lb on their website, but I'm not sure that's what I got. I will return to give them another try, but I hope I have a larger burger next time. read more

Burgerville - Peppered bacon burger with blue cheese crumbles. - Fast Food Near Me - Portland, Oregon

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Better than the National burger chains and beats in-N-out burger! I got the double this time but might opt to add a third patty the next. read more

Burgerville - Double colossal burger with regular fries - Fast Food Near Me - Portland, Oregon

Visiting from Texas and we were too tired to go out so order Burgerville to be delivered. The food was hot and the fries weren't bad. But the hamburger was by far the worst burger I have ever had. I don't know what kind of sauce is in the single cheeseburger but it was disgusting. Don't waste your money! read more

Recently moved to Portland and thought I'd give Burgerville a try since I'd never been before. Never again. I ordered a no. 6 burger no mayo with fries and a drink and it was $14, which was already crazy expensive. 10 minutes later out comes the tiniest little burger and fries I think I've ever gotten from a fast food place. In no universe is this worth $14. Then, I get home and the thing is DRENCHED in mayo. Like, a comical amount. It's on both sides of the burger, and by weight I think the thing is more mayo than beef. Even if someone ordered extra mayo it would be an outrageous amount. Based on some other reviews it sounds like this is just the amount of mayo that comes standard, which is just completely insane? Just really, really bad. read more