Coleen was very kind, she has such a positive attitude. She let me know that there would be a small wait for the dairy free milk shake, and delivered it to me when it was done. Overall, the place was clean, staff was very friendly, and food was great. read more

Kaile provided outstanding customer service when I needed a copy of a receipt for reconciling business expenses for my manager. He didn't hesitate to help, was professional throughout the process, and followed through with a very speedy response. I truly appreciated his willingness to assist and how quickly he made sure I had what I needed. Thank you, Kaile, for the excellent support! Hopefully, some day I will visit the area and will have an opportunity to provide feedback on food and service at your restaurant! read more

The Best Onion Rings, ever! These are beyond special. And, gigantic. The cream on top of the Milkshakes was exceptional, as well. Tillamook on the Hamburger was a much appreciated, as something different for a change. I do love American. But, fun to switch it up. Meat could have been seasoned better. read more

They get two stars for friendly & informed & BRAVE employees. The cashiers kindly explained the menu. But the food was not very good. The Parmesan & garlic fries were 80% regular fries. No, as they say, even distribush. Barely any actual garlic & Parmesan. Low quality potatoes too. The colossal burger was also not flavorful. Poor quality vegetables. Tossed together. Dry meat. The cooking crew was clearly untrained & unskilled. Again, the staff wanted to do well, but evidently are not supported by the franchise. But it was an adventure. Lots of characters in the area. One tossed his fries at me 2 seats away. He was upset I was ahead of him in the drink line, trying to rush me. Got his revenge. Staff seem used to this & did nothing. Eat here if you have to like I did. Be alert. Be prepared to be entertained. Burgerville: Give your good workers a "fighting" chance. And I gotta say: Burger King did better the night before. Fast(er) food comes down to execution. Burgerville didn't fully execute. I hope they improve the food quality & cooking. I worked in fast food & did things differently. read more

The seasonal onion rings are great. The burgers are awful. No taste at all and too much sauce that made the bugger mushy. I have tried the burgers twice and won't try again. Employees are very nice. read more

Work only gave us a short amount of time to get lunch and I had to work thru it so I came here really quickly to grab something. I was between a burger and a chicken sandwich. I went with the chicken sandwich. I wasn't impressed. It wasn't dry or anything. It just didn't stand out. Even the Garlic Herb Aioli didn't really smack and that usually does. At least it was prepared nice as in it wasn't hastily put together. They were extremely busy too. As I looked at other people's plates... The only thing they had that looked appetizing was the fries and the shake. They had a seasonal Oregon strawberry shake and I wished I had gotten that. The place is cool tho. It's retro themed and it was cute. Good vibes and energy to the place. Kinda feels like you were in a classic burger joint from the 60s with a slightly modern twist to it. read more

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We ordered milkshake 20 oz shakes.one vanilla and one fresh strawberry. We ordered everything went fine until we got to the window and I went to pay with a credit card. A car reader is attached to a pole and the cashier says "First; a couple of questions. The questions turn out tip % options . I chose No Tip. The clerk looks at the screen disappovingly and then goes around the corner and brings two shakes in 16 oz cups. That appears to have been sitting out for a while. Like somewhat melted and barely cold. We drive off and the shakes taste awful. Like I can't even finish it. I will not ever go back ! My advice is stay away and do not ever buy from anything from this location, ever! read more

Whenever I fly in and out of PDX, I've always walked by Burgerville in the airport terminal near D Gates but never had the time or opportunity to try them out. This location is on Martin Luther King Blvd nearby my hotel. I could easily walk on over and have an early dinner. A not so busy Monday afternoon, dine in was more of an idea rather than taking it to go and eating it in my hotel room. Simply order from the self-serve kiosk, pay by credit card, grab your number tent, and have a seat. My burger was a NW double burger with large fries and a lemonade. Food came out in about 5 minutes or so. Everything was hot and fresh. I guess I was satisfied because I didn't crave a milkshake. The restaurant has its own set of restrooms, drive thru service, and a loyalty program which I'll sign up next time I'm in town. Food is pretty good, budget friendly, and I'm sure it's consistent when you visit other locations. read more

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I was told that this is a place better than McDonalds but nothing amazing. I mean I guess idk honestly it just costs more but tastes like a fast food burger. I don't get why a burger, fries, and a drink I didn't ask for cost over $17. The burger was tiny. The sweet potato fries were tiny. I would have expected bigger portions given the cost. Workers didn't seem all that friendly or consistent. Maybe I'm just not used to the Portland vibe. read more

Burgerville - Northwest burger - Burgers Near Me - Portland, Oregon

Great quality food, grass fed beef, compostable packaging, locally grown and way better than in and out!

This was a happening place after trailblazer game. Long lines of people. I had a bacon burger and it was fantastic. It was a little greasy, but it was a tasty juicy burger. Looks like a lot of people were there for the shakes and I wish that I tried one, but I did not. I would definitely go there again. The cashier and order caller were fantastic as well. The whole staff was energetic, giving positive vibes. read more

Burgerville - Burgers Near Me - Portland, Oregon

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The food was always great and they even prep it while you order! Even though its made fast it is probably 10 times better than In N Out. They designed the restaurant like a 2000s diner. I have never had such a great time at a fast food restaurant,10/10 will come again! read more

I'm currently sitting on a flight back to Burbank. I have about 5 more minutes of free wifi before my hour runs out but I've been thinking about my Burgerville visit this morning for quite some time so here goes... I showed up at 655am and at 7am they opened the doors for me, right on time. The bright white lights with the blue and red make it feel both generic and eclectic at the same time. It seemed like something out of a TV show or something. I've heard some things about this place and as a true conneseiur of the working man's things in life I had to check this spot out. Boy did they not disappoint. I ended up getting a sausage egg and cheese biscuit with a hashbrown stuck inside and some pickled red onions which I now want with every breakfast sando I ever eat again. Piping hot, decent size and respectable batch brew coffee to wash it all down. I am a fan and I am now a believer. Service was great for it being 7am and the place was clean and well lit. For the Hemingway folks out there, that's all you can really ask for. I'm sold. read more

Burgerville - 7am wake me up tho - Burgers Near Me - Portland, Oregon

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The food is always hot & tasty, cooked accurately (even when I DoorDash). 4 stars instead of 5 because somehow the chicken is better than the burgers but the sauces are not that good. I end up having to buy / find / etc my own sauces for everything. read more

Food was really good for a fast casual burger place. I had the seasonal Cranberry Brie Bacon burger. The picture doesn't do it justice. It was sweet, had a little bite to it, and the bacon was a good cut. My wife had the chicken strips and they were perfect! Big, juicy, and the breading wasn't crazy thick. Their dipping sauces are great! Staff was very nice and helpful. Overall had a great experience! read more

I tried the cod fish and chips and it's just not good anymore. The halibut was one item that I went to Burgerville for and loved. The cod is just not good. It's so sad when restaurants change to lower food quality to save money read more

i was a regular. like multiple times a week. but in the end i could not deal with the "fries". i am neurodivergent, i have even for an autistic person some fairly profound sensory issues. one thing i truly cannot stand in my mouth are potato skins. i know theyre like chicken wings a garbage part capitalists have convinced everyone are the best, but to me they taste like dirt. doesn't matter how you was the potato, i cannot stand the flavor. so over time at burgerville i began to notice a higher dnd higher percent of every order of fries i was getting was composed of thin slivers of skin with very little to no actual potato. i tried repeatedly to bring the issue up all i got from doing so was essentially coupons for free fries. i get fast food places love skin on fries-i cannot understand the reason but i am aware they do. that said i cant spend four dollars on a bag of fries i can only eat 10% of. i just dont have the money for it. so i had to stop going. i still have over 3000 "rewards" points. and honestly i miss several of the staff there. though to be honest the last few times i went the people i liked weren't around and once they had completely blocked off the area i liked to sit and i had to eat with a dreadful feeling of being on display-right up front- it was extremely uncomfortable. but yeah i miss it and the previously enjoyable vittles. read more

Ordered the bacon cheese burger and fries. First impression: the patty was on the dry side and definitely not thick like pictured. The more I ate, I started to enjoy the beefiness of the patty and the nice brioche buns. It has the greenest lettuce I have ever seen and they sure put a whole lot in there. That, tomato, mayo, Tillamook cheddar, and onion all come together beautifully to the very last bite. Fries nothing to write home about. Friendly service! read more

Burgerville - Burgers Near Me - Portland, Oregon

Really good food and very friendly workers on the time I visited. It is crazy expensive however and will not be able to visit often with my budget If you have the money, you can't beat their burgers fries and service at this location. read more

Kind of a fun late-night hangout spot; the burgers were nothing special, I've had better. The truffle fries were pretty awesome and the strawberry shake is dreamy--not overly sweet, it's so good! A little slow on the service considering it's fast food. read more

I had read that place is vegan and gluten friendly and since I was staying across the street, it seemed worth a try. From the outside and when you walk inside, it seems like nothing fancy and even may feel questionable but the food was honestly delicious. I ordered the Plantville Cheezeburger and it actually tasted so good! Vegan cheese is not easy to nail but they picked the right products for sure. I didn't realize the bun wasn't gluten free so had a regular bun but the fries are gluten free so that was comforting. I was impressed with how fresh everything tasted for a fast food restaurant. Would come here again! read more

Burgerville - Vegan burger! - Burgers Near Me - Portland, Oregon

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I was so impressed by my experience at Burgerville. I'm visiting from out of town and my local friend recommended this chain for fun. We tried the colossal burger, no6 burger, halibut burger, truffle fries and Oregon strawberry shake. The burgers were all solid, the fries were lacking the truffle flavor but they were very crispy and good anyways. The Oregon strawberry shake was such a highlight. Normally I'm not the biggest shake fan but this one was amazing! Creamy and not too sweet. read more

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Ordered a double cheeseburger meal around 7 pm on a Saturday. The service was quick and friendly, but the burger was meh and the fries were old. read more

Food is mediocre. It's not *bad* per se, but it's just ~fine, by the standards of fast food. It's definitely lacking in quality if judging by sit down restaurant standards. And the prices say sit down restaurant, not fast food. read more

Absolute rip off!! Got the wonton salad, what a joke! About 20 pieces of lettuce, 2 pieces of snap pea, 1 chicken strip cut up, 6 wonton pieces, and 12 white and 12 black sunflower seeds in a little container...WHAT A F-ING JOKE!! This garbage was $11...you American greed SOB's...your profit margin is 1000%...you should be ashamed of yourselves! The fries we shared, horrible, cold, overcooked, not even edible. Burgerville will never have a chance to rip me off again cause I will never return. read more

Disappointed in burger. For the cost of meal I will consider other burger places. For example Mike's or Killer Burger which are in same price range but also a good tasting burger. read more

pls keep the ham and cheese sandwich on the menu its so good!!! so perfect it needs to be a staple

Probably the best ever fast food restaurant, grass fed, Carman Ranch burger with lettuce, tomato, mayo, pickle, cheese and onion. Juicy! Delicious! Grass fed baby! Shows that this fast food restaurant is taking it up a notch - this burger is there all the time on the menu anytime. What you won't find all the time are the Walla Walla onions rings. These big "O" rings are so good. You have to try them. Walla Walla onions dipped in buttermilk and Panko derp fried. Not greasy. Crunchy. Tasty. Thanks Burgerville! Fast food for foodies! read more

I stopped here on Monday night after visiting the Oregon Zoo. I was dying to try one of their Cocoa Peppermint Shakes. I was a little worried when I drove up and saw a security guard at the door, but it turned out that he wasn't even part of Burgerville. The parking lot and the area is a little intimidating but once I went inside I was okay. The staff looked kind of dazed and confused, like they weren't sure if one of them was supposed to take my order. Finally one of them did and my shake was at my table in no time. It was very good and it was one of the very rare times that I enjoyed it with whipped cream (had to have the peppermint sprinkles). It's a convenient location so I'm sure I'll be back. I liked that it was such a spacious restaurant and I'm sure the food is as good as other locations that I've tried. read more

Burgerville - Chocolate shake - Burgers Near Me - Portland, Oregon

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This is a fast food restaurant that hits the mark with most of what they make. It is exactly what it claims to be. It's fast food using slightly better quality ingredients. Some of it is local. We've tried many things from here via Uber eats. The fried fish and chicken tenders far surpass any fast food place I've been to. Burgers are tasty, especially the "fancier" ones. Their shakes are delicious though a little watery. We put them in the freezer for a bit and they turn out well. The only thing I don't care for are the fries. Even when they arrive hot, they are soggy. For fast food, this place is a decent choice. read more

Food is good! The staff is usually friendly, what more do you want from a fast food spot hehe. Chicken sandwich was crispy and fully cooked.

Plantville Cheezeburger hit the spot for lunch during a convention. It is vegan as is, including the cheese and aioli. The price is about $10. The wait time in line, and to be served, was reasonable. Service was friendly and prompt. There is a variety of seating, with plenty of spots affording a good view outside. read more

Burgerville - Plantville Cheezeburger - Burgers Near Me - Portland, Oregon

Great food. Way overpriced. I come here seldom because a cheeseburger and small milkshake is $14. It's good, but doesn't usually provide the value for that kind of money. Today I reached over to pay, and now they wanted a huge tip. I felt like they would spit in my food if I didn't tip them on the cc reader. He was intently watching what I put in. Maybe I think the tip was too high, or maybe I don't think they did anything above expectations to earn a tip. Regardless I'm shocked at the expected fast food tip and I think this just takes it too far. Milkshake was great though!! read more

Upon entering, the establishment was dirty. The tables, the drinking area, the floor, and there was flies circling inside. I wanted to try a burger while in Portland as I see it was franchise. The burger was okay. It could have been better. I also tried the strawberry lemonade which was bitter but the strawberry shake was good. The food was edible, nothing memorable. The parking lot was small in this location. Customer service was good. read more

A complete disaster guys - it's really sad too because burgerville used to be such a NW staple until they were acquired by just another private equity vulture. The drive thru wait alone was 23 minutes--inexcusable--and this isn't just a one time thing - this store ALWAYS has outrageous wait times in their lobby and drive through; so you'd think well things must be extra fresh then! Must be made to order! Nah--food was cold when we got it--the halibut tenders were totally cold as well as the fries! This was obviously a flash frozen quick deep fried product you'd get at sysco--the fish wasn't fresh at all! Their "collosal burger" priced at $10 was TINY - the pattie's so thin--and beef quality an absolute nightmare- worse than McDonalds. To add insult to injury not only are these workers doing a terrible job at work, serving cold food, working extremely slow for a fast food restaurant- they have the GALL to ask for 20 percent tip at the payment counter - when you refuse they scowl at you--and probably spit in your burger - i do know we were missing a fry when we got home and you gotta wonder if that is on purpose NEVER NEVER NEVER AGAIN read more

Burgerville - $10 for three tiny fish nuggets you can't make this up - Burgers Near Me - Portland, Oregon

You know, I don't review fast food, but Burgerville, a local staple was a place my mom and I would visit from time to time in the 1990's. The sauce on the burgers were so delicious and I'd always order 2 burgers with fries. The milkshakes are a must too and you gotta dip the fries in it. I had a Free Burger certificate I had gotten on my birthday in the late 1990's and finally I decided to use it in the early or mid 2010's and they accepted it! I remember they used to have a jukebox too. read more

I stopped here after an event at the Moda Center and it was packed, yet the staff were working hard to get orders out quickly. I got my order to go and walked back to my hotel. I was disappointed to find they forgot my chicken strips, but not so outraged to return back. Despite that, I felt the food was just okay. It's fast, but it wasn't especially good or cheap. Next time I'd probably just hit up McDonalds. read more

Love that it is locally sourced- a convenient restaurant option by the Oregon Convention Center that won't strip your budget. Service excellent, place clean and casual. Fries are a little salty- tried the rosemary ones, but tasty shoestring ones. I had fish & chips, wild Alaskan halibut 3 four inch pieces for $17. read more

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Awful service cashier was rude and annoyed having to serve me. They were old and wet not crunchy at all. read more

Burgerville - I live right next to Burgerville these are the "new" fried asparagus for $4.99...save your money I'm crying in disappointment. - Burgers Near Me - Portland, Oregon

Solid meh. Good enough, yes. If there's not a long line and you want a better burger than McDonald's or BK, then come here. Nothing impressive otherwise. Salty as heck. Too much mayo. Avoid the bacon, it wasn't crisp; it was thick, fat, and stringy. While they had Walla Walla onion ring burgers, I couldn't find just the rings as a side. Not sure if that's my fail or theirs. Would have been nice. read more