My fiancé and I always come here. We like good food but nothing too fancy as far as ambiance. It's a chill place to get really good food and burgers. Great service. Fast. read more

Overpriced, slow and suspect it made us sick. Went there early in the evening and waited over thirty minutes for the order to be ready. I asked staff twice to check on my order. After 25 minutes I was told it would be ready in 10 minutes. It wasn't busy and a number of customers that ordered after us got their meal and nearly finished eating. Later that night my son got sick and for the next few days all three of us have had stomach issues. The one family member who didn't eat there feels great. This may be a fluke, but to us it's not worth going back. read more

I've been passing by this place for a few years now. Never thought to stop by. But I was thoroughly impressed by the quality of food. The Good - The food is definitely fresh and you can tell that it is not some type of processed hamburger or something. I love the fact that they offer different burger options from beef to bison to veggie. There food is made to order so what you get will always be fresh. Customer service was great and made me feel confident in what I was ordering. I ordered DA D.O.M I believe it's called with no mushrooms. It was a really good burger is all I can say. My hubby had the BBQ bacon bison burger which he stated he thoroughly enjoyed. The parmesan fries were definitely not as flavorful as I thought they would be. The bacon cheddar fries we thoroughly enjoyed. The Bad: This place is pretty pricey for a burger spot. We spent about $60 for 3 burgers, large fry, small fry and a kids meal of sliders all with drinks. I definitely didn't think we would spend that much. All in all I would revisit if I was ever in the area and wanted a good burger. I would highly recommend any body check this place out. But bring your wallet! read more

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Good burgers, but didn't quite live up to the hype for me. I'll compare them to Five Guys. The burger itself for me was comparable. The qualities of the ingredients was a bit better and more in quantity than Five Guys, especially the sauteed onions (whole onions instead of chopped onions). The fries were good, but sometimes I prefer the boardwalk style fries. Maybe if it was closer, but driving out 20 minutes vs 5 minutes was not worth it, although it is a very good burger. Also did not try the bison burger yet and maybe that would change my mind. It is A-OK, but too many other good burgers near the city that I could go to for a burger fix like Five Guys, Strange Matter, Carytown Burgers, Burger Bach, Honey Whytes... read more

Great burger place, especially for those who are concerned about where the meat comes from!This place is definitely quality over quantity; because they are local and high quality, they tend to be a bit higher priced than other burger places. Their burgers are all customizable, with several options (wheat buns, GF buns, lettuce wrap, etc). FYI, you order at the counter then take a seat and they bring your food out. I personally love their portabella mushroom patty on wheat with pesto mayo, lettuce, and tomato - it's messy, but oh so delicious. They also have amazing shakes and great fries! read more

Burgerworks - Portabella patty on wheat with pesto mayo, lettuce, and tomato with a large basket of fries - YUM! - Burgers Near Me - Glen Allen, Virginia

I'm torn because the burgers and fries are good, but since I last visited the have apparently downsized the burgers and upsized the prices. Order of fries was decently sized, but the burger was small - to the point of being nowhere near worthy of the menu price. Staff is friendly, service was reasonably fast, place is clean. Good food, but I won't visit again unless they become more reasonable In their prices, which I'm doubtful will occur. You're looking at $10 for their most basic burger, $5 for fries, $2.50 for a fountain drink - with tax and tip you're at over $20 a person, for small burgers. I'd just as soon go to a full service restaurant. read more

Not bad, but I came here due to the 5 star reviews. I usually get the classic burger whenever I go judge a place. You can always add more stuff to a burger for it to taste great. But if the classic is out of this world, then it's great. It wasn't bad and wasn't great. Honestly the meat at 5 guys is way better. Also wasn't very filling. The fries were good. Service was great. But based on the burger I probably won't go back. There's more flavorful burgers out there for $11. read more

Great burger,I love blue cheese and it was paired very well with a pretty good port-wine glaze. Some of the menu items can be pricey, but this was a home run. Fries were great, as well as the customer service, and very good hygiene practices. read more

Burgerworks - Blues Burger - Burgers Near Me - Glen Allen, Virginia

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Had Da Bom burger and fries. The burger tasted great and was well cooked. Also enjoyed the skin on freshly cooked fries. Overall, a great meal at reasonable prices. read more

I can't believe I never tried this place. I had a beyond burger on a bed of lettuce. It was delicious and grilled perfectly. I also ordered the bacon cheese fries after finding out they were gluten free. Someone at a socially distanced table had the Parmesan fries. I'm going to try those next time. I liked that the soda machine said to get a new cup if you wanted a refill. It's nice to see that they care about that now that we are slowly reopening. read more

This place is consistently delicious - before, during (and I'm sure!) after the pandemic. The staff are super friendly, the decor is clean and neat, the choices are all delicious. Everything is high quality, but not over the top expensive. Affordable, delicious and fast - what else do you need from a burger place? Make sure you stop by - you will not be disappointed. Also, a huge shout out for remaining open and friendly during this crazy time we're in....we appreciate you! read more

Solid 4 for this locally owned burger spot that's a good value in addition to offering a nice variety of scrumptious burgers. I would definitely come again. Space is bright- lots of sunlight- with modern decor. There were several TV's playing a variety of channels, which we appreciated. Service to order our food was friendly and food was brought to our table within a few minutes of our order. I opted for the avocado crunch with bison. All in all, this was pretty good. I hadn't read that the "avocado" was merely a sauce, so was expecting a bit more avocado. The bison meet is lean, which means it's not quite as moist and flavorful as beef, but that's the tradeoff for trying to be healthy. My boyfriend had the "blues burger" which was dripping with the port-wine glaze and was very satisfying. Definitely getting beef next time. The burgers weren't huge, so the fries we ordered were necessary. Between the two of us we finished our burgers and regular fry and were comfortably full. And all for about $20. read more

Today was my first time going to burger works and I was not disappointed. The atmosphere is great, the staff was friendly, and service was super quick. Pros: I was impressed with how fast our food came out for a weekday lunch, in the middle of a lot of businesses. The cashier was very helpful in helping me make a decision. I like that I got to pick which meat I wanted in my burger, I feel like I haven't seen that too many places. They also offer a lamb burger that's not on the main menu yet, so ask for that if you're interested. The Parmesan fries were awesome and my colleague and I got a basket to share which was more than enough. We definitely didn't need our own baskets. I think pricing is appropriate and affordable for the quality of food. I got the SOB burger with tortilla chips and guacamole and it was great and juicy. It had just enough kick but wasn't too much to where I was crying eating my meal. Cons: none really. I would've liked some more creative specialty burger options, my favorite burger place in Richmond is Jack Brown's and they have some awesome options so that's what I was kind of hoping for. I think their menu options are great though for the record. I would've liked to try a Greek or Mediterranean focused Burger if they had one on their menu. I would definitely go back! read more

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One of our go-to spots. The manager, Tyler, is always friendly and accommodating with my gluten free needs. Delicious burgers, grilled cheese, chicken & fries! read more

Whooooooooa. As I've said before in other reviews, burgers and American fare aren't my thang. BUT, I will gladly come to Burgerworks every day for the rest of my life and be happy as a clam! The setting of the restaurant is very modern and clean. It's a little overwhelming to look at the menu at first, but once you get it, you get it. It's easy from there! Everyone is so friendly, too! My BF had the BBQ bison burger = OMG yum. I took one bite and kept giving him the sly puppy dog eyes to see if I could get another bite but sadly.... he didn't notice because the burger was just that delicious. I made my own burger with 1/3 lb beef patty, avocado cilantro sour cream and other delicious toppings that I cannot remember right now. The only complaint is that I chose ciabatta bread -- maybe not the best for a burger. Wish I had gotten wheat instead! But otherwise, still delicious and I was a happy girl. We also split the parmesan fries.. mmm, these may be my new favorite fries in the world. For $3.xx, you get a huge platter of fries covered in parmesan and cilantro (I think..) WOOOOOOOOOOOOO. so so yummy. I said I was full but I kept on eating because it was so good. read more

Burgerworks - BBQ bison burger - Burgers Near Me - Glen Allen, Virginia

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I am sure I wasn't the only one skeptical of 'another' burger place in Glen Allen. But I really can't recommend this place enough. My family of four went for dinner. for about $34. My husband and I both got the turkey burgers, obviously hand made and hanging off the bun. He got "The BIrd" which had many toppings and I stayed simple with Danish Bleu Cheese. He decided on Parmesan French Fries. The kids got sliders and a grilled cheese. The turkey burgers were juicy and not even one bit overdone. I loved the option of having a wheat bun. The fries were good but I would stick with the plain fries rather than go for the parmesan. It didn't do anything for me. The sliders were the perfect size for my 8 yr old and the grilled cheese was great (I tested them both!). Its obvious that the attention to detail inside. The interior is bright, with tables and booths. The menu on the wall is hard to read and would be much better placed elsewhere, but giving out paper menus at the register makes the choosing easier. We were never lacking in service, smiles or roaming (what I assume to be) owners/ managers. The place was incredibly clean and although not packed, had a steady flow of people in and out. Food came out fast and hot. Go here. Eat the deliciousness and know that you can come here and get a turkey burger, bison burger or even a marinated portebello mushroom burger anytime. read more

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I've been craving a burger since someone stated that In & Out had the best burgers (I shot back and said they were overrated). So, on an attempt to try a new locally owned burger joint, we decided to check out Burgerworks. It was in our "passport" so we thought why not! We both decided to try it "their way" with a S.O.B. (Me) and BBQ Bison Burger (husband) and because it was Friday, a side of parmesan fries and fried pickles. I have to say, I LOVED my burger. The guac was delicious (housemade!) and the tortillas strips gave it an unexpected crunch that I'm kind of in love with. I remembered putting chips on my sandwiches as a kid and this was just like that, but better! It's definitely a spicy burger with the sliced jalapenos, but I LOVED it! I also had to try a bite of the BBQ Bison Burger. My husband likes the taste of bison, but for what it's worth, I like my meat with a little more fat, but a great alternative if you want the "red meat" taste without the fat the comes with a normal burger. Their BBQ sauce was surprisingly sweet and went well with the bacon and white cheddar! Now, the sides. I could've been happy with just the sides! The dill pickles were thickly sliced, thinly battered, and served with a side of their chipotle ranch. Because of the thickness of the pickle, it stood up and remained crispier than any fried pickle chip I've had before. The chipotle ranch was actually a sweet southwest flavor and went great with the pickles. And the parmesan fries -- yum! The basket was bigger than we expected so we ended up leaving almost half there! It's a nice alternative to the regular fries, so we were pleased but will know better to only order the pickles or the fries when we come back! For the overall experience, they were very good to check and see how things were going and even delivered our sides out early as we waited for our burgers which was a nice touch! It was a little more pricey than expected, but we were pleased with our experience and will definitely be back! read more

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Yesterday was a warm day here in Richmond and I was hungry, however I did not want to eat much, so I decided to stop in at Burger Works to order just an appetizer and Drink for dinner. Upon looking at their menu which is nicely laid out for easy reading, I decided on the French Fries with Cheese & Bacon. I feel with Cheese & Bacon, you cannot go wrong, as I love BACON! When the Fries came out they were hot and smothered in Cheddar Cheese and lots of Bacon. I was overwhelmed, and wondered if I had bought a meal or Appetizer... :-) I could not believe in how much cheese they added with the mountain of fries. In addition, every bite had bacon on it and with the combination of cheese & Bacon... I could not wait for my 2nd and 3rd bite. The Owner came over to ask how everything was and I had to tell him excellent. He than asked if I had tried the Deep Fried Dill Pickles. I said I had, and I enjoyed those as well.... He than told me how they are deep frying the pickles a little differently in slices and wanted to know if I would like to try them. I love Dill Pickles and his offer was too good to turn down. When the Pickles came out, I bit into one with the Chipotle Ranch dressing, I was again WOW! They were much better and cooked better than the way they were cooking them before. The Chipotle Ranch really set it off in taste and flavor. However for those who want a different dressing, they have many to choose from. So, in the end, I had to box much of what I had as I could not eat it all. I was overwhelmed in great food and the Owner and Manager made me feel like this was my place to visit often. So, I hope you will visit Burger Works as they are the only place in the Westend of Richmond which serves a Bison Burger. Bison Burgers have less fat and leaner with more taste than a regular hamburger. I have posted several photos on Yelp, in regards to what I have eaten. If you bump into me at the Order Counter buying another great dish... do not be surprise, I plan to go back as they have wonderful food for you and the family... See you there! :-)) read more

Onion rings were very good. We got the Classic Burger. It was very tasty. You order and then have a seat. They bring out your burger. Nice and clean. read more

Best.Burger.Ever. Hands down...this place blows 5 Guys & In-n-out right out of the water! Expect to: 1. Pay at least $7 per burger 2. Bite into the juiciest, most tender quality piece of beef on the East coast. 3. Get a good sized burger 4. Enjoy yourself thoroughly 5. Be alert & competent after eating. Know that feeling you get after eating a really greasy, weighed-down burger (or any other meal for that matter)? Well, you don't get that here. You'll go back to work & be able to Tweet your life away without falling asleep (let's be honest, no one gets anything worthwhile done after lunch regardless of what is eaten, but at least you won't fall asleep while you Tweet). If you're not the type of person to pay more than $4 for a burger, this place is not for you. Go to McHeartAttack's. If you think egg buns, cheese options, & antibiotic/hormone-free meat are too fancy schmancy, this place is not for you. Go to McHeartAttack's. If you like pink slime in your food, this place is not for you. Go to McHeartAttack's. If Bret's there, talk to him, super nice guy (the owner)! read more

The champ is here, the champ is here!!! I have found the best burger in Richmond. Though carytown burger puts up a valiant effort, and glory days on hull is a close 3rd, burgerworks wins in the 12th round in my book. Burger Bach is a disgrace to the great hamburger name in my book. This is another situation where I wish yelp had half star ratings, because it deserves a 4.5 rating from me. My wife and 2 kids went here finally after trying it twice at broad apetit. When I tried it there, it was good, not enough for me to make a special trip. So we went Friday night and tried it and I'm sad I've waited this long. I ordered a 1/3 lb burger with a classic egg bun, Gouda cheese, lettuce, jalapeños, and of course bacon. Service was polite and fast, and the workers were extremely pleasant. I also ordered a basket of fried pickles to accompany my food. So my fried pickles came, and as a fried pickle snob I was let down. The pickles were sliced too thick, which makes them undesirable to eat. The batter was good, but overall the pickle was not good. I took a 1/2 star off for this, but this is a burger place, not a pickle place. My burger came and I was in heaven. I am an avid griller, and one thing I despise is people who don't season their hamburger meat. This meat was seasoned perfectly. All of the toppings were placed on the burger, and it was not one of those burgers where everything fell off while eating. Everything stayed on the bun and it was spectacular. The bacon was cooked perfectly, and the jalapeños were beautiful. Raw, and spicy as they should be. I'm glad the were raw and not grilled, because that would have took some of the flavor out. My wife and kids burgers also were made to perfection. This is the first place I've been in a long time where everyone's food was perfect. I found nothing wrong with the burgers to nitpick. So Richmonders, if you are looking for the top dog in #rva burgers head down brows street and try burgerworks. If you pass innsbrook, you gone too far. If you find your self in short pump, don't be tempted to turn to burgerworks. Turn around and head east immediately!!! read more

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Stopped here for lunch and mmmm mm it was tasty, the fries are fresh cut and the onion rings were all large. Decided to try the beyond as most places over cook it and dry it out and this place by far cooked it better then anyone else. Give them a try read more

First timer here and pretty darn good. You can build your own burger off six different options of protein, bread, cheese, condiments, toppings and premium toppings. Lots to consider so I opted for one off the menu. Had the Blues burger that featured port-wine glaze, sautéed onions and melted blue cheese. Really tasty, juicy with a nice soft bun, albeit I thought the burger was a tad small. I thought I was really hungry, cause it was consumed quickly, but a lunch partner confirmed my suspicion. Another colleague built her own burger which looked more robust, so go figure. Shared Parmesan fries with my colleague. If you get the large be prepared for a bunch. The regular size would have sufficed. Typical array of soft drinks and tea with the re-fill availability. For a lunch on the go, Burgerworks does work. There have been previous reviews on the cost of a meal here. I'd have to concur it's a bit steep for a chain, but I'd still encourage a visit. read more

Burgerworks - Parmesan covered fries. Yum. Blues Burger gets a ditto. - Burgers Near Me - Glen Allen, Virginia

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I'd like to start off by saying, the staff here is extremely pleasant and the service is usually quite speedy. I also like that the dining area is spacious and always clean. However, I don't know what happened within the past month or so, but there was definitely a change in the food at Burgerworks and unfortunately, it was not for the better. The thing that doesn't make sense to me is that they have really good quality meat and toppings, but even with that, everything just seems bland. At first, I thought it was just me, so being that I'm forgiving, I tried them a few more times and I even brought my girlfriend with me. Sadly, neither of us were impressed. I'm sure if they seasoned their meat a little better, that would help. But the problem is even more noticeable with the fries. Not only were the cheddar bacon fries bland, but so were the parmesan fries. We love fries and it's rare that we don't finish them, but we were so disappointed during our last visit that we threw away about 30% of the fries. To make matters even worse, we were not impressed with any of their frie sauces. There's a decent variety to choose from, but as for the taste, Burgerworks sauces just don't measure up to what some of the competitors have to offer. I hate writing negative reviews, but I eat a lot of burgers and fries. Yes, Burgerworks has the quality, but I honestly feel more satisfied when I go to Five Guys or even Ruby Tuesdays/ TGI Fridays. Hell, if you don't mind spending a couple extra dollars, Burger Bach is the place to go, imo. read more

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Best burger in town. Get the Da'Bomb burger! So awesome. Their parmesan fries are incredible. Friendly staff!

As we were driving down Broad Street, I asked Siri for a highly-rated burger place nearby, and she suggested BurgerWorks. I'd already passed them, but I decided to turn around anyway, and I'm glad we did. We both ordered our burgers with Bleu Cheese; Diane had beef, while I went for the bison burger, which was too big for the bun. The portion of fries was also generous. And everything was very tasty, too. The manager came by and talked to us for a while -- this is the first of what they hope will be several restaurants, and they're still getting some of the kinks out during the soft opening. It'll be worth keeping an eye out for additional locations -- the design clearly indicates that they have expansion in mind. read more

Burger was amazing as always! My food was fresh and made to order. I'll continue to grab food here when I want a great burger. read more

Burgerworks - Turkey burger !!! - Burgers Near Me - Glen Allen, Virginia

Very good place to eat hamburguers, diferent sauce to pick from, like avocado and cilantro you can add fried egg and you can also made your own combinations.What I like the must is that they are not grease the meat taste like meat not like fat. If you come in a group the small fries are a basket enough for 2 or 3 people depending on how hungry you are. read more

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I am sad to say I don't think I'd come back again, but I saw that the effort was there. I went with "DaBOM" burger, which was a burger with bacon and fried onions, lettuce, tomato, chipotle mayo, Gouda cheese, and a fried egg (which I asked to be done over easy). I asked if they could make my burger medium but was told they didn't do that. I also ordered a side of their Parmesan french fries (which are huge), and a peppermint milkshake that they were advertising as their special that day. The total came to $21.80, which is pretty high for the amount of food I ordered imo. But I thought to myself, hey, it's probably worth it, so many Yelpers raved about them so it must be good! Not the case. I think my burger was put together poorly, or maybe I just don't know how to eat a burger? But it was falling apart at every bite that I eventually needed to succumb to a fork. The burger was also just cooked too well done for my taste, and the Parmesan fries were disappointing. When they were brought out, they not only looked, but tasted like they had been sitting out for quite a while. The cheese was not in the least bit melted, and the fries tasted stale and almost potato-chip like. The shake also did not taste anything like Haagen Dazs ice cream as advertised and just wasn't doing it for me! I think the only thing I really enjoyed were the onion rings one of my other friends ordered as their side. read more

Burgerworks - Parmesan fries - Burgers Near Me - Glen Allen, Virginia

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I give Burger Works five stars because I would definitely have to say they are "As good as it gets!" when it comes to burgers. They are doing something that makes their burgers stand out much more than five guys and other fast casual burger joints around. I am not 100% sure what the something is but I like it. I love that they have the turkey burger and mushroom patty options. The fries were definitely big enough to share with more than two people. I didn't love or hate the shake. I think for the price I would definitely skip it next time. customer service: I must say they were a little too on top of things. Three people came by our table to ask how we like our meal in less than two minutes. We probably had at least ten visits to the table by staff while we were there for about a half hour. I definitely appreciated the effort, but I hope it dies down a little over time. In a fast casual restaurant i don't think that level of attention is needed or required. An occasional check in is great...they asked if we needed refills which was nice. read more

My husband and kids had a great experience there over the weekend! The burgers are fantastic. We also loved the special fries selections. Thumbs up!!!! read more

Located adjacent to two Marriott properties. This made getting meals very easy. You can call direct for pickup/takeaway or use their delivery service found on the website. Burgers were good and the fries with Parmesan was yummy. Staff was helpful and efficient. read more

Family was in town for a tournament. I enjoyed the burger I had, but forgot the name. It had jalapeños, so if you see one with them then that's it. Very tasty but fries can use some seasoning. If they had crispy onions to their burger it would be better. read more

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The burgers here are pretty tasty however their buns are where they fall short. I had the bbq burger which started to fall apart after the first bite. It was stacked with bacon, cheese, lettuce, tomato, onion rings/straws and bbq sauce. I think this particular bun just wasn't having a good day. It was soft and tasty but with every bite it fell apart more. I also shared Parmesan fries with my friend they were tasty. Overall I would return and hopefully the buns will be having a better day. read more

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They are super slow, their French fries are the worst in town, they burn them to ashes. They are somewhat pricey as well. read more

4.5 stars I like the burgers. The pesto mayo is delicious. The bacon here is amazing. The egg was ok (I ordered runny and it came overcooked). The fries portions are way too much (be careful with the cheese fries). I was surprised by this place but it's been one of my favorite burgers in RVA so far read more

Unbelievable quality. Great burgers. Fries and onion rings are amazing as well a definite lunch or dinner must eat.

Be prepared for the works! The restaurant was very clean, open, and modern. When it comes to ordering you have two options: signature premade orders or create your own. I found it best to grab a menu and look it over. I ordered a turkey burger on a whole wheat bun with cilantro sour cream + chipolte mayo mushrooms red onions jalapeños on the side and a fried egg. The wait to order the food was a bit since the guy in front ordered a large lunch prob for a few co-workers. The cashier was friendly enough to explain the custom burger ordering process. Btw an egg bun is a regular seedless burger bun similar to that of McDonalds. You can get multiple sauces & toppings. Special toppings and cheese are extra. The food came out fairly quickly. I also ordered the parmesan cheese fries they came out first. It was a large basket, but tasted delicious! :0) The burger was next it was nicely stacked and plated. Great burger, sadly the mushrooms were missing. One of the restaurant staff came by checking on the food quality. We mentioned it was ok. The staff person came by asking why just ok. I simply explained the reason. He offered us milkshakes for the mistake and thanked us for the feedback. I was glad he just don't brush off our ok and took the time to ask why and listen. I'll be willing to come back and try again. I couldn't rate it the 3.5 it deserved. If the order came out correctly I would bump up the scoring. But in the end a great meal that will fill you up and good savory taste. read more

This place used to rank in my top 3 places for a good burger in RVA but on my most recent visit, it's been knocked off my list. I got the S.O.B naked, on a bed of lettuce. They cooked my patty perfectly to a medium rare but the seasoning of the patty wasn't there. Luckily, I got a small cup of spicy mayo which helped with the burger. I also got an order of the parmesan fries and those were just okay as well... these used to be some of the best fries I have ever had. This time around, they just tasted like any regular old fries. I am not sure if their recipes have changed or anything, but the next time I am craving a burger, I think I'll consider somewhere else. SN: a regular order of fries can easily be split between two people, or just order a small version of your fries. read more

This is probably one of my favorite burger places in Richmond! I ordered the avocado crunch burger and sweet potato chips drizzled with honey! They were delicious! The young man taking our order was extremely pleasant and helpful! He did a super job!!! FYI...the tater tots with the honey mustard sauce is very good too! read more