I've been a patient with Raleigh Family Practice when they were first Raleigh Family Physicians…read moregroup. I have always received outstanding care and feel truly blessed that I have Mr. Venable (P.A.) and his nurse Jerrica in charge of that care!

Kind and compassionate! I've been a long time patient and this practice strives to care for their…read morepatients with integrity and most of all compassion.

This is the most unprofessional medical practice I've ever experienced. Stay away from. Dr…read more Burkhard at all costs. He illustrates a lack of care and compassion for his patients, is regularly a poor listener, and recommends facilities with bad reputations (like Holly Hill). Plus he seems to put money first and patients last. I recently had a ER visit for chest pains and breathing problems the day before a scheduled appointment with Dr. Burkhard. At my appointment, he refused to see me to discuss my condition or modifying my medications after the staff was unable to retrieve my medical insurance in their system (which they were able to do half an hour later over the phone in less than 2 minutes). When I said I'd wait to have a quick word with him, he had his rude staff member (with a New England accent) relay that there was nothing to talk about and I'd have to reschedule. I've never felt more disrespected and neglected as a repeat patient. FYI, I ended up having to go back to the ER four days later for the same emergency.. In addition, I had several vile experiences with the aforementioned staff member and filed several complaints on her to no avail. She is rude, unprofessional, and has a major chip on her shoulder. None of my complaints were addressed, and none of my patient needs were valued here. If I could give them zero stars I would.. Stay away from this fraudulent circus show and find a family practice that actually values your time and needs as much as theirs.

If I could give zero I would…read more My husband went here for the first time a few weeks ago and was not impressed with Dr. Burkhart (he was not pleasant and he advised a bone that had been broken and verified last year by a surgeon was no longer broken), but he was just offered a new position and needed a physical so he called the office and set it up as he felt it would be the quickest option. He goes in to the FAMILY practice to have his work physical with our 4 year old son because it was 6:45 am and he there was no one to watch him. The doctor, upon learning our son was present, advised the nurse that he is refusing to do the physical as our son's presence during it makes him uncomfortable. He didn't even tell my husband himself- he had the nurse do it nor offer any alternatives. My husband was refused what he needed to have done and he left. We will never again use this practice as a result of this doctor's refusal. This is specifically listed as a family practice which would imply an understanding that sometimes children have and will need to be present in circumstances like a simple work physical. Please, stay away from this practice or at least Dr. Burkhart

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

I called to schedule a doctors visit for my client and women who schedules the appointments was…read morerude and antagonistic. I was worried about keeping the appointment because how hostile she seemed over the phone, however when we arrived the 2 ladies I came in contact with where very pleasant and the visit went smoothly. I don't know what happened to the lady who answered the phone but she needs to be trained or at the very least not answer the phones.

If I could give no stars I would. I have never had as many problems with medical staff not…read morecomprehending or reading messages or responding to pharmacy requests as I've had with this office on Blue Ridge Road. This has been the worst experience I've had with UNC ever and I have seen many doctors and nurses through UNC. They do not read anything that is written inside MyChart nor do they respond to pharmacy requests to change a medication which is a medication that I rely on for my life. I do not recommend anyone adding this practice to their health care. There are other UNC practices throughout the triangle that are top notch and are much better than this one. I will be searching for another UNC practice soon.

Stop using so many PA's to do the work of doctors. PA Kathryn O'connor is IMO after seeing her…read moretwice...completely unfit to diagnose, terrible listener, robotic personality, on purpose f'ed with my important prescription, degrading, insulting. These PAs are attempting MD diagnosing first contact primary care patients and allowed to hand out medication and they don't have nearly the qualifications of doctors . A PA can get a four-year undergraduate degree than a two-year masters in any science and about 2000 clinical hours. A doctor must have undergraduate to get to the MCAT get into medical school, do a residency, internship and I'm thinking 15,000 hours of clinical so why are PA's able to do the same work as doctors?? Do you think you might get many missed or wrong diagnoses? PA O'Connor and Unc handled a situation with me very unprofessionally...caused me great stress as a patient. I asked to see a doctor not a PA fir primary and for a referral to a psychiatrist not a social worker ...several times and was told I couldn't on first case or ignored on second. Instead O'Connor proceeded to do a serious diagnosis while massively offending me and still not listening. I do use an alias on yelp.

Dr. B is the greatest. She is caring, listens and doesn't rush her patients. She takes time to…read moreexplain everything and wants to be sure all questions are fully answered. One star less than five because the front office staff is very robotic with patients AND the waiting room is glum looking. Maybe if it were brighter and looked welcoming then also would be the front desk folks.

i never have written a review about anyone, but i made time today! please dont go to duke blue…read moreridge because the pa ashley diane tarabek is horrible horrible and rude the worst patient care i ever expeincened in my 40 years of life!!!

The staff was great. No long waiting. Dr. Christina Anderson was terrific…read more I normally don't like visiting the doctor's office and am always stressed when I do. Dr. Anderson really listened to me and offered advice in a very non authoritative manner. I felt very comfortable and look forward to subsequent visits.

If you're looking for a new doctor's office, skip all Avance Care locations. After years of…read moreheadaches and being treated like a number, I'm moving on. The doctors and PAs aren't the problem--they're professional and capable. It's the system they operate within. It's profit-driven, demands unnecessary follow-ups, uses platforms that constantly malfunction, and if you find a doctor you like, don't get attached. They leave. Here's what pushed me over the edge: I submitted a prescription refill request a week ago, a few days before I ran out. I've sent multiple messages and left voicemails. When I finally reached someone today, I got attitude and zero accountability. My provider had been out for over a week with no coverage plan. Nobody was monitoring her messages or prescription requests. No one communicated this. My voicemails went unreturned. When I called to ask what was happening, I was told: "I'm not responsible for anyone else. It's not my problem." That's Avance Care in a nutshell.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

Very detailed dr . Not wanting to over medicate his patients …read more He took his time to speak to us individually not rushed and explained certain details. He is a keeper

Dr. Rakesh Patel is an excellent physician who cares about his patients. I lost weight under his…read morecare and my numbers have improved tremendously. He listens and is very attentive to my mental and physical well-being. The office and lab staff are nice and always pleasant greeting patients with smiles. He has encouraged me to live a healthy lifestyle by eating healthy foods and exercising regularly. He has definitely motivated me, and I feel better. I wouldn't want any other physician to treat me. I recommended him to my family and coworkers also. I love the office and its location.