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    Burlington

    2.0 (57 reviews)
    Open 9:00 am - 11:00 pm
    Updated 3 months ago

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    Michelle S.

    Burlington Coat Factory does not honor their policy. The cashier refused to provide a refund to original payment method as stated on their receipt. In addition, the floor was covered in merchandise and the employees just watched as people blatantly shoved items down their pants yelling obscenities. It's unbelievable in there, I dont even want to use the gift card.

    HORRIBLE SERVICE
    Paolo A.

    it was a nightmare coming here the place is a mess and they take forever at the registers managers are just walking aroind doing nothing while the line its really long

    Used Crack pipe found in item purchased for my child

    Purchased basketball shorts for my daughter yesterday. Today she tried them on to make sure they fit. She comes out her room saying "mom you need to check pockets ". She found a used Crack pipe in her pocket,which she touched at first not knowing what it was. Went to the store and spoke with a manager she proceeds to ask me why I didn't check the pockets. I explained how I have shopped there for years and would never expect to find a Crack pipe on my clothes. She rolled her eyes as if I was making a big deal out of nothing and how dare I not take responsibility for not checking the pockets. I will definitely be checking now. I told her do not put this on me. Items sent to the store and returns should be checked before going on the floor. It is the responsibility of the company to ensure the safety of their products. She said to call back the next day, which I will do but not before contacting corporate. Somewhere either in transit or at the store items are not being checked. What if the pipe was broken or I had put it in the wash with other clothes. Whatever was in or on that pipe would be on our clothes. My intention was to make the store aware so maybe procedures would be changed. Now I am just irritated that a manager was unwilling to take responsibility. Doubt that I will go back to this store. It is sad because I have spent plenty of money at this location.

    All toilets looked like this !

    This bathroom was so nasty. And a ton of employees working but none can seem to clean up the bathroom !! Such a shame ,

    Brandon A.

    I've been shopping at this Burlington coat factory for years. Since I started going they've redesigned the space quite a few times and I must say I used to like the way it looked more. Nevertheless Burlington does sell really nice clothes at very cheap prices. So below is the break down for my review Pros: Cheap clothes Hassle free returns (most of the time) Friendly service Unique products (great cheap hair mask that was twice the price online) Cons: Location seems spooky or barren most of the time A little disorganized

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    11 years ago

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    12 years ago

    Burlington always there when you need them. This Burlington has an excellent select of item..

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    17 years ago

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    Page 2 of 2

    Ask the Community - Burlington

    Review Highlights - Burlington

    I was purchasing gifts while on break from work and what seemed like too-long a line to wait for was quickly dispatched by the friendly staff.

    Mentioned in 2 reviews

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    Ross Dress for Less

    Ross Dress for Less

    1.7(44 reviews)
    0.4 mi
    $

    Ross is one of those stores you not only go to for cheap clothing but also to just happen upon…read morerandom items. I stumble in when I'm bored and just browse. Kind of like what most people do in Target. Staff: Needs a little work but what can you expect? Cheap clothes comes at a price of "you-get-what-you-paid-for" type of service. However they were kind enough to let me know that I forgot my card when I left the store. So stars for that. Also I hate lines. I guess it's at every location but man, Ross really should open more registers. There's always one or two open and a long line. Maybe on down time those cashiers can go and do go backs or clean? Then once there's a line go back to ringing things up. Store: the store can be a little cleaner and organized. Part of it is due to the customers not being considerate. The other part is not having employees (or enough employees) to come out and reorganize things and do go backs. I was looking for a hat and the one I was yes was found hanging on a random rack. Merchandise: As above, I found a hat on a random rack. It was one of two of the kind and I purchased them both for $10 a piece. Good deal. As with any clothing store you have to really look for a good piece but I'd say for me it's a hit or miss if you're trying to look decent. I'd say it's great for casual dress. Sometimes I come across awesome deals at this location. It doesn't have as much variety as the one in Concord or Pleasant Hill.

    The security is tight here. We walked in the store early in the morning and still have the wait?…read moreFor what reason? There was not that many people in the store and then we walked in because it was metered I guess. Whatever that means.

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    Ross Dress for Less
    Ross Dress for Less
    Ross Dress for Less

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    Target

    Target

    2.9(279 reviews)
    6.5 mi
    $$

    the store is big yesterday I bought an item there at self checkout. 08/31/2026 then 9/01/2026 I…read morewoke up to my bank all my money gone I never had issue with the other stores every month but at the self checkout there machine I wouldn't trust it just got skimmed now going to this process with my bank it will take 10 business days to get it resolved. this is bs I had bills to pay and nobody decided wipe my account

    I was really taken aback by my experience with a checkout associate today. I had my daughter with…read moreme and placed about 12 items on the register, along with my reusable Target bag. When I reached the front, I wasn't greeted at all. While I understand that everyone can have an off day, it's still something I notice. The associate moved my bag to the side and scanned all of my items but didn't place anything into the bag, which I found odd. I looked around and saw other cashiers bagging items as they scanned them for their customers. When she finished, she handed me my receipt and left all of my items sitting there, even though everything easily fit into one bag. I asked if bagging items was no longer part of the process. She responded that they do bag items but said she "has a line," and immediately began ringing up the next customer while bagging their items. I pointed out that bagging is part of the job, but she ignored me. When I asked if she heard me, she said she could bag them, but by then I chose to bag my items myself. It didn't make sense that she used having a line as a reason, especially since bagging items would have kept things moving efficiently. What was more frustrating was that she chose not to bag my items but did so for the very next customer. That felt dismissive and disrespectful. I've shopped at this Target for years and have never had an experience like this. The associate's name was Adrianna. I also spoke with a manager, who mentioned that some customers prefer to bag their own items. However, that explanation doesn't apply when the associate doesn't even ask. The manager also didn't seem particularly apologetic, which is why I'm writing this review. I hope this situation is addressed so other customers don't have a similar experience.

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    Target
    Target
    Target

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    Marshalls

    Marshalls

    2.3(8 reviews)
    6.0 mi

    Good store - current 1/2 off holiday items. Lots of furniture and clothing as you would expect…read more I love the GRINCH - so I got some Grinch stuff at half off. Do some extra holiday decorating next year. Half off is probably standard for a day after Christmas - but Lowes had 75% off two days before Christmas for all holiday decorations - so more off and you could actually have some use for whatever you buy the year of... well, I guess except if you are Eastern Orthodox with the different calendar. Furniture and such I think is probably one of the better things to buy here. You get to sit in it and look at quality - something you cant do if you ship and buy online... Plus with bulky furniture I'd think shipping is probably a bit expensive. Clothing also ok to buy here. I don't like how they put price tags through the garment - it sometimes puts a hole in your new shirt even before you get it home. I'd prefer if they put the price tag in the tag of the clothing item. Lots of wrapping paper. You could get some paper that has a cat on it. Who wouldn't like that? In a shopping mall with TJs, Daves Hot chicken, BBQ deli and much much more. Parking situation great - only issue is the In N Out line goes all the way to Marshall's - which I don't think I could ever understand.... Their burgers are good but not worth waiting 45 minutes for...

    I would like to provide feedback regarding a return experience I had at your store on June 16,…read more2026. On June 6, 2026, I returned an orange dress that I had originally purchased. During that visit, I exchanged it for three dresses, a perfume, and a pair of earrings. When I got home, I tried on the dresses before washing them and found that two of them did not fit properly. The material was uncomfortable and itchy, and the dresses were too tight in the chest area. I decided to keep the perfume, earrings, and one dress, but planned to return the two dresses that did not work for me. On June 16, 2026, I returned to the store to shop and return the two dresses. During the return process, the cashier asked why I was returning them, and I explained that there was nothing wrong with the dresses--they simply did not fit. The cashier then called another employee over to assist. Neither employee was wearing a name tag, so I am unsure of their positions. The second employee asked whether I had worn the dresses, and I explained that I had only tried them on. She then asked where the tags were. I honestly told her that I had not noticed the tags were missing and checked the original bag from my previous transaction. What made me uncomfortable was the way the situation was handled. When I explained that I did not know where the tags were, the employee responded, "That's impossible. What do you mean they didn't have tags? It's not like they're going to magically come off themselves." I felt embarrassed and uncomfortable by the tone and manner in which I was spoken to, especially in front of other customers and employees. I understand that store policies must be followed and that questions may need to be asked regarding returns. However, I believe those questions can be asked professionally and respectfully. I completed the return process and chose not to argue at the time, but I wanted to share this experience because the interaction left me feeling humiliated and unwelcome. I hope this feedback can be used to remind employees of the importance of treating customers with courtesy and respect, even when addressing concerns about a return.

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    Marshalls
    Marshalls
    Marshalls - Exterior

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    Exterior

    Burlington - deptstores - Updated September 2026

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