Wow, I've never, ever, experienced a TJ Maxx store so horrible. No pride in this store at all. Do…read morebetter for the community. Some areas were a hazard. With the job market so dismal hire people that actually respect the brand.

Horrible service received by Andrea today. I purchased the red just yesterday at the clothes of the…read morenight and came back to return it today and the woman Andrea was about to return it for me although I have the receipt and the tags were on. She said it was dirty, which is exactly how it was when I purchased it.!! Looking at the receipt date and speaking to the customer would help instead of acting like I was the person that made it dirty, which is why it was marked down!!! More Training is needed Asap!!

DeShannon in the audio section was a huge help. He helped me find everything that I needed. Was…read moresuper friendly and happy to help.

I was really taken aback by my experience with a checkout associate today. I had my daughter with…read moreme and placed about 12 items on the register, along with my reusable Target bag. When I reached the front, I wasn't greeted at all. While I understand that everyone can have an off day, it's still something I notice. The associate moved my bag to the side and scanned all of my items but didn't place anything into the bag, which I found odd. I looked around and saw other cashiers bagging items as they scanned them for their customers. When she finished, she handed me my receipt and left all of my items sitting there, even though everything easily fit into one bag. I asked if bagging items was no longer part of the process. She responded that they do bag items but said she "has a line," and immediately began ringing up the next customer while bagging their items. I pointed out that bagging is part of the job, but she ignored me. When I asked if she heard me, she said she could bag them, but by then I chose to bag my items myself. It didn't make sense that she used having a line as a reason, especially since bagging items would have kept things moving efficiently. What was more frustrating was that she chose not to bag my items but did so for the very next customer. That felt dismissive and disrespectful. I've shopped at this Target for years and have never had an experience like this. The associate's name was Adrianna. I also spoke with a manager, who mentioned that some customers prefer to bag their own items. However, that explanation doesn't apply when the associate doesn't even ask. The manager also didn't seem particularly apologetic, which is why I'm writing this review. I hope this situation is addressed so other customers don't have a similar experience.

This is a review for their photo department. I believe my photographer is Kiera?…read moreVery sweet, patient, and professional.

I hate to see the parking lot so empty. The service here is always top-notch and they always have a…read moregreat selection of everything from clothes to bedding to small kitchen appliances. The store and the dressing rooms are clean. Oh, and they sell jewelry.

I have been to this location about six or seven times since it opened and somehow it has gotten…read moreworse every single time. I kept going back hoping it would improve but that has not happened. To be fair, I did not experience the rudeness that some other reviewers mentioned. The staff were not rude to me personally. The problem here is the overall condition of the store and what appears to be a lack of management or basic upkeep. If I am being honest the overall experience is about a .25 out of 5 stars. Let's start with the security situation because it is honestly one of the strangest parts of the whole experience. When the store first opened you could walk in normally and security would welcome you with a smile. Now they have a retractable belt barrier at the entrance like you are about to enter some exclusive shopping experience. Unfortunately the big reveal on the other side is mostly empty fragrance shelves and clothes all over the floor. The guard gives this long speech about how the system is supposed to improve the shopping experience and then closes the belt behind you like you are being admitted into a club. The last time I went in I was so disappointed that I left after about one minute. The guard was busy at the register and I literally had to move the belt and let myself out. Not sure why I felt the need to close the belt behind me but I did... Meanwhile right outside the doors there are often homeless people sitting on the floor hanging out near the entrance and security does nothing about it. If the goal is to make customers feel comfortable walking in the store maybe start there. Why not trespass people who are camping out at the front door instead of making paying customers feel like they need permission to enter? Now the store itself is even worse. Anyone who is into fragrances knows Burlington can sometimes be a great place to find deals. Well not at this Burlington. The fragrance shelves are usually almost empty and what little is there is disorganized and toppled over. I can walk in and scan the entire section in about one minute before realizing there is nothing there. The clothing section is somehow even more chaotic. The racks are packed together with sizes completely mixed up and clothes all over the floor. It looks like the version of the store that you likely know and would expect to see ten minutes before closing on a major holiday except this is how it looks in the middle of the day. Compared to the Pittsburg Burlington the difference is night and day. That store is organized, stocked well, and actually enjoyable to shop in. This location feels like nobody is really paying attention to what is happening in the building. It is honestly disappointing because I was excited to finally have a Burlington closer to home where I could check for fragrances and deals more often. Instead it has been a letdown every single visit. The Pittsburg store clearly knows how to run a Burlington. This location might want to call them and ask how it is done

I was excited to see Burlington open up in the same shopping center as Target, right off Highway 4…read morenear Brentwood. I've found some name brands and deals at other locations and always enjoy browsing. This location, however is a mess. The quality is low and racks are overstuffed with really out of date and nonsense items. The two times I've been there, the store was entirely in disarray. I may check them out again and see if they get their act together, but for now, it's not a worthwhile stop.

in my humble opinion, the Streets of Brentwood is Brentwood's finest. this beautiful, outstanding…read moreshopping center, thriving with shops, restaurants and it even has it's movie theater, an AMC which is the biggest building in the shopping plaza your selection of things to do are many, like shopping at Hot Topic for clothes, get internet service at Comcast, or even at the pizza shop a true staple here in Brentwood

SANTA is the best…read more The advertising this year (2025) didn't showcase him personally so I made a special trip down town to see if HE was there. THIS Santa is the only reason I bring my kids every year since 2021. Santa makes every visit so magical, and my son with SPD / ASD has requested to seenhim multiple times during each season because of that . I never thought I'd be able to sit back and watch those moments happen, and I honestly believe it wouldn't if it were anyone else. KEEP HIM COMING BACK

Delivery service is amazing if you have Medi-cal you can get the membership half off.read more

I ordered a custom birthday cake from Walmart Bakery and provided a reference photo with very…read morespecific details. The baker was a shorter African American lady with glasses. I understood they didn't have the red ribbon decorations from the inspiration photo, and I specifically told them that was completely fine. However, I emphasized that I wanted the small dainty hearts and the word "seventeen" written in small cursive script, similar to the reference image. Unfortunately, the final cake looked nothing like what I requested. The writing was thick, and not cursive at all. The small hearts I specifically asked for were completely missing. The overall design lacked the delicate, elegant look that was the main reason I chose that inspiration photo in the first place. What was especially disappointing was that while placing the order, the decorator seemed extremely confident that she understood exactly what I wanted. Because of that, my family and I felt somewhat dismissed and hesitant to continue making suggestions or clarifying details. Looking back, I wish we had pushed harder, but we trusted that our request had been understood. I understand that not every cake can be an exact replica, and I wasn't expecting perfection. However, the key design elements I specifically requested--the cursive writing and dainty hearts--were not included at all. For a custom cake order, I expected much closer attention to the details that were discussed. Overall, I was very disappointed with the final result.

Manager 'Masume' and Christine were helpful and lovely during a recent visit. 'Masume' was able to…read moreprice an item that had a ripped tag. Thank you Manager 'Masune' and Christine .

Today I was driving my truck and stopped by my favorite store Ross. I wanted to see if there was…read moreanything interesting in that wonderful place. And, lo and behold, I found a pair of Dickies pants on sale for just $12, originally priced at $100. This is exactly why I love Ross, you can find quality items for next to nothing. I highly recommend Ross to everyone. I love you! Personal is super friendly and professional service!

This store has so much potential with wonderful items yet it's a total disaster !! I could not…read morefind any of the items that were supposed to be "in stock" and no staff to support!! Do Better !!

So hit or miss. Some things are pretty cool and very affordable. There's a lot of cheap plastic or…read morepoorly constructed items but there are also some great treasures to be found. Do NOT buy puzzles from this place. I bought one and it was missing 2 pieces and had 3 duplicate pieces in it. Staff was friendly and helpful.