I love this store. On many Levels…read more In the Sleepy crumbling relic of a mall known as Westland is this little boutique style store with stuff for kids and teens and young people. It's expensive and I mean some of it is realllllly expensive and the customer service struck me as being particularly nonchalant and disinterested. Definitely not the highlight of the Mall for us.

I love this place the customer service is off the hook high quality fashion at an affordable price.read more

This clothing store is located at the strip mall across the street from Westland Mall. It's a big…read morestore and they sell clothing, accessories and shoes. It's more of an urban clothing store. The prices are reasonable. They have tops starting at $5. I purchased two tops for $5 and a pair of sandals with rhinestones for $15.99. Some of the styles are out there. It's not everyone's cup of tea. The workers were nice and helped me find what I was looking for. They don't have dressing rooms for you to try on, so you're just going to have to eyeball it.

Rainbow Shops Managers and staff are wonderful to CROSSDRESSERS!…read more The store managers at the Westland store are just terrific! They will welcome you and help you find whatever you wish. They have it all, from top to "bottom", large selections and amazing prices for quality women's apparel for every occasion, from slumming to a fancy dinner out followed by dancing . How about $3 for great panties, $5 for a sexy blouse (sometimes 2 for $5!), $29 for good quality knee-high black boots! Treat them nicely and they will do the same. Service is always so good and non-judgmental, I am always happy to leave a generous tip!

Great selection of merch with quality material. Friendly and courteous staff willing to assist.read more

Staff was super friendly and helpful!! Their collection of Lions gear is HUGE & I was able to very…read moreeasily find something to wear to the game this past Thursday. The only reason one star was taken off is because a man tried stealing a stack of t shirts while I was there!! (The staff caught him & handled it very well, I wasn't aware until after the fact)

My boyfriend found a used bike that had to be shipped to him from California. Needless to say it…read morehad some assembly to be done. He took his bike to D&D and was given a time frame and very reasonable price. The bike was ready within the time quoted. The bike performs great! No issues with it. Would definitely recommend this place.

I would not recommend getting even a simple bike fit here due to safety concerns…read more I paid $100 for a bike fit and trusted the technician to properly adjust my bike. During the fit, my saddle height was changed and the seatpost clamp was tightened using only a hex tool. My carbon seatpost clearly states a maximum torque of 5 Nm, but no torque wrench was used. I assumed everything had been done correctly and didn't think to double-check their work. Shortly after leaving, I was riding at about 20 mph and hit a very small bump in the road. My seatpost suddenly dropped under my weight, which completely threw me off balance and caused me to crash into the nearby grass. This could have easily resulted in a serious crash. Because the seatpost slipped, the carbon seatpost was also scraped when it slid down into the frame under my weight, which is concerning for a carbon component. To make matters worse, after spending $100 on the fit, I left without any documentation of the final measurements or where my saddle height and positions were set. I essentially walked away without knowing what my final setup was supposed to be. Overall, the experience was very disappointing. I trusted the shop to properly adjust my bike and ensure it was safe to ride. Instead, I left with a slipping seatpost, damage to my carbon seatpost, and no record of the fit measurements. For something as important as bike setup and rider safety, I expected much better.

This is in the strip mall across from Westland Mall. It is sandwiched between Rainbow and Five…read moreBelow. They have everything that you would see in any other Ross store. They had a good selection of clothes and shoes. The store is organized. The line checking out was pretty long. We came to get a suitcase to bring back all our stuff. They had a pretty decent selection. We found a suitcase that was light and durable. It was only $54.99. They have some of the best prices at Ross.

We have been sitting in this line for 15 minutes while the workers sit there and talk to the…read morecustomers and hang clothes. This has happened multiple times while I've been here just in this past weekend I am beyond fed up. Please start teaching them how to do their jobs and stop worrying about themselves.

I have had consistently bad experiences at the Westland branch. Customer service is the worst I…read morehave ever experienced in any department store, ever....unless you count Walmart. Recently I went down there to return an item -- big mistake. I should have paid the $8 to mail it back. Instead I waited for half an hour in line. There were two women at the customer service desk: a black woman and her manager, a blue-haired Mama June type, fresh out of the trailer park. Blue-hair was talking to a blonde woman she was apparently developing a serious crush on. They talked and talked and talked, recapping and repeating themselves, even though their transaction was over and customers were waiting to be serviced. Finally blondie walked away and I was next -- WRONG! Blue-hair decided now was the perfect time to take a break, so she waddled slowly away leaving only the black woman working the desk. After a long wait, the black woman finally finished with her soul sister and was very surly with me. She ordered me to "remove the items from the bag." Apparently her arms and hands were broken, she couldn't take the two SMALL items out of the OPEN shipping bag...so I took them out for her. She then proceeded to ask why I was returning the items. Irritated by my needlessly long wait and her foul attitude, I was not in the mood to repeat answers I already gave when I processed the return online. So I replied "I already answered those questions when I did the return online." No pleasantries, no apologies for the long wait and definitely no customer service skills from either of these two. AVOID THIS STORE AT ALL COSTS. Do your business online through the JCP website and have your items shipped back and forth. It's worth the extra cost!!!

A super compact JC Penney store in an almost defunct mall…read more This place was packed full of shoppers on a Saturday afternoon. Lots of sales and coupons everywhere. So many clearance items that we never got in the Toledo area. There was one large checkout with about 8 cashiers dining up purchases. I hope they keep this store open.

Super well priced, clean and organized. Store was well life with good selection. Workers were kind…read moreand helpful.

This place is a joke!!! I always donate to this place but…read morenever again thanks to that guy in the back who collects donations should FIRED!! This is my second encounter with this guy he's rude and disrespectful because I got tired of waiting for his lazy butt to come to the door I opened it he freaked out became aggressive and rude!! He's very lucky the lady stepped between us because he was about ready to hit the ground!! I will take his advice and go to the salvation army for now on... By the way the bag of clothing he want he didn't want me to donate was all brand new clothes with tags! To take your personal feelings buddy and shove them. I'll never ever ever donate to this store again I'll take his advice and go to salvation army!

Great customer service with Sam.. Thanks for your help. The…read moreother two ladies walked past us as if we were invisible. A job well done Sam. Maybe, it was the color of our skin. The other workers were too busy talking to one another.

Very clean store and well kept. Personnel were polite and helpful. Very big selection and I was…read moreimpressed.