We rented a raft to float the river. It was easy to book online and pick up. The price was fair…read more The people were fine that were helping us. The only thing I'd say could have been better was the pump they gave us didn't hook on so we had to hold it to pump the raft.

Walked in looking for a reasonable ski set up for my 14 year old. Bootfitter Caley jumped in and…read morehooked us up, gave lots of helpful info. Awesome!

The customer service and selection are fantastic. I called to rent a kayak for a half-day and they…read morewere so helpful, the price was better than I anticipated and was actually able to keep it for a full day. When there are numerous options to rent/purchase similar items customer service and friendliness will always win!

The people here are really nice and incredibly knowledgeable. We showed up right before closing to…read moreget rentals and there wasn't a single peep about staying late. They were patient with sizing and not trying to oversell either. Rental prices are fair but gear seems expensive. But it's Tahoe and I bet the property is expensive to maintain.

This place is amazing! Got my first snowboard ever today , great deals. Ask for Zach, he took care…read moreof us today and was incredibly helpful

Amazing Costomer service got a pair of boots and did a trial run on a board. Loved the board so…read moremuch i ended up buying it and been having a blast on the mountains.

I can't say enough good things about Northstar SureFoot. I came in wanting to start this ski season…read moreoff right after dealing with a boot that had been giving me problems for years--and one that I hadn't even purchased at this location. From the moment I walked in, Sean and Sawyer treated my issue like it was their own. Their expertise, attention to detail, and genuine dedication to getting things right were immediately obvious. They took the time to listen, assess the problem thoroughly, and make thoughtful adjustments that finally addressed issues I had long assumed I'd just have to live with. The difference was night and day. What really stood out was how invested they were in my experience and comfort--not rushed, not transactional, just true professionals who clearly care about their craft and their customers. It's rare to find that level of skill paired with such great service. If you're dealing with boot issues (or just want to avoid them altogether), Sean and Sawyer at Northstar SureFoot are absolutely the people to see. I'm heading into the season confident, comfortable, and genuinely excited to ski again. Highly recommend.

Sean is the man! He helped me with my snowboard boots even though I'm a snowboarder, not a skier. I…read moredeveloped a bunion last season, and no amount of heat molding could ease the pain. Sean used the ski boot punch in his shop to open up that specific spot. I went back a few times for multiple fine adjustments, and Sean gave me his utmost attention each visit. Now the boot fits perfectly! Thanks to him, I don't have to buy multiple pairs of boots hoping the toe box will be wide enough. Highly recommend!

Visiting Backcountry was such a refreshing experience. From the moment I walked in, everyone was…read morewarm, friendly, and genuinely happy to help. You can immediately feel the good energy in the space. The team was not only knowledgeable, but fun and engaging to be around. They took the time to answer questions, offer guidance, and make sure I felt set up and excited for the adventure ahead. Nothing felt rushed or transactional. It felt like being welcomed by people who truly love what they do and love sharing it with others. They made me feel comfortable, included, and ready to get out there and enjoy everything Tahoe has to offer. In a mountain town, places like this really stand out. Great people, great vibe, and the kind of shop that makes you want to come back. Highly recommend supporting them.

Lee's the shit! Super helpful. Gave advice, recs and was very kind. Everyone that works here is…read morevery helpful.

Elko and the group at the shop have done an amazing job working on my bikes. They are knowledgeable…read moreand they're a riders shop. They definitely get it!! Robert K.

Would have loved to have had the opportunity to shop and purchase a few items today but the…read morehovering overbearing nature of one of their staff made it impossible. Idk if that is how they do it in Europe, but when we say we do t need any help We mean exactly that. How suffocating, had to leave.

Olympic Bootworks is AWESOME! I will never buy boots from anyone else. I had boot problems my…read moreentire life until I bought boots, custom foot beds, and custom Zipfit liners from Olympic Bootworks. I love my boots now. Thank you to Buck and the entire team who are amazing. This team really cares about their work and customer satisfaction. They are all very knowledgeable, kind, friendly, and hardworking. They don't pressure you, and they guarantee their which I truly respect!

I met Buck over 20 years ago when he owned Java Summit Sport on the road to Sugar Bowl…read more Back then, it was a ritual for my family. My brother Prescott, my family, and I would stop in for that coffee and hot chocolate machine and whatever gear we needed for the day. What really stayed with us, though, was not just the stop, but Buck and Herschel. They were always friendly, knowledgeable, and genuinely focused on taking care of people. We come from a ski racing background back East, so we have always been particular about fit and performance. You feel it immediately when something is off, and you remember the people who get it right. It has been really rewarding to watch them build Olympic Bootworks over the years and develop things like the Heel-N-Loc footbed. It simply works. You feel more secure, more comfortable, and it has made a noticeable difference not only on the mountain but even in my son's soccer cleats. That level of consistency over this many years is rare. If you want your feet properly supported and your gear dialed in, Buck, Herschel, and the team are the people to see. For me, this place is more than a shop. It is one of those rare places that has been part of my family's journey for a long time, and that means something.

Can't say much for the selection but the service was on point yesterday. I'd worn a full face…read morehelmet from the bike store at Northstar and thrown my glasses on (didn't have goggles). Well evidently the gummy pieces at your temples are a little sticky so each time I took my glasses off, the temple pieces came off! Was biking so I did not realize that was happening until I ended the day and got to my car. Glasses felt funny. Wandered around the village looking for this place because I knew it was there. Back on track with a fix and glad to have gone here. Wish there were more Oakley places around but I'll take this one. Oh, and the value? Spectacular if that's the kind of service I'll be receiving. Thanks again.

Wide selection of both eyewear and clothing for such a small store. During busier days, being at…read moreNorthstar village, try parking up at the circle where the attendants will allow 30 minutes free.