Plenty of parking, not much of a craft beer option, or at least not what I was looking for. The cashier didn't say much to me but I only got some nips. Was carded. read more

Very bad store for purchasing liquor.... And thats what this store is for PURCHASING LIQUOR ....I have been to multiple liquor stores over the years and never once have i been accused of stealing liquor. I went into the liquor store and did exactly what i would normally do grab my liquor go to the counter pay and then leave which i did but then the next time i go into this liquor store they tried to say "i stole the liquor the last time i was there" but in-fact i did not i payed and did exactly what i was supposed to do but they are saying i was never charged but i was !!! I checked my bank account and all !! THEY HAVE VERY BAD SYSTEMS IN THIS STORE I DO NOT RECOMMEND BUYING FROM HERE GO TO A DIFFERENT MORE TRUST WORTHY LIQUOR STORE!!! read more

The two stores are for the rude Apu who hates his life and doesn't know how to deal with customers. He had some wine mismarked and was rude when he rang it up and it rang up higher than the shelf price. Too bad no one is from Woburn anymore.. read more

Good beer selection. When I had to buy wines for a few parties, I would them very helpful and knowledgeable.

So this is the "new" Busa, huh? Remember the old one? It was grungy and gross but I went there a lot anyhow. I finally made it to the new location - a new buildingset back in the parking lot attached to an auto parts store. - It's nice! It's big and new and clean and well-lit. Wine is there when you walk in, beer in the coolers along the back wall, fine liquors on the back left wall. I couldn't find any Blue Label, but I did pick up an EXCELLENT bourbon. Prices are the usual - no surprises here. - I'm impressed. Much improved over the old store. read more

Staff is typically rude or ignores you until you get to the counter and is then rude. Prices are fine if you want generic beer otherwise I recommend Apex Wine and Spirits which recently opened across the street. They are very knowledgeable about their selection and friendly. read more

This place isn't actually gone, they are just further back in the same lot. Nice, new building. (great place btw)

The staff at Busa has always been kind and courteous to me. They've offered me deals on booze I don't want, but that's part and parcel. Overall, the store is clean, well stocked, and competitively priced with other liquor stores in the area. Beer is cheaper, while vodka is more expensive (depending on brands). Overall, good store, good people, good times. read more

I have been a long time customer of Busa WIne & Spirits. Their prices beat all of the local competitors and their customer service is excellent. Staff consistently asks if I can find what i'm looking for, and if not, they happily locate it for me. They now consistently stock my favorite wine I buy by the case. I don't go anywhere else. :-) read more

after a few visits to my new wine & spirits store (I recentley relocated) I was disappointed there wasnt a better selection (size option) of Makers Mark in stock.. Althought the two employees behind the register tried to help by steering me in to another bourbon in stock, , I was told the owners would NOT have another option but the 30.00 bottle, because there was no demand for other(size selecton) OK thank you, drove 1/2 mile down the street and this store said"WHATEVER YOU WANT OR NEED WE WILL ORDER" Good bye Busa!!!!! read more

Well my review of this store might be a bit bias, but it's 100% accurate! the staff here is very knowledgeable about the product they sell. They have a good selection of beer, wine and liquor. There is a wine tasting on friday nights between 4pm and 7pm, and is run by one of the employees, who is also a bartender. So if you need help picking a wine to go with your dinner, or you had a drink at a bar and want to know what was in it...she knows! Often there are beer and liquor tastings run by different companies like Miller, Bushmills and Jose Cuervo. And who doesn't want a free taste of alcohol? The manager is also very knowledgeable with the wine, liquor and beer that's in stock. If your looking for something and they do not carry it, and you can't find it anywhere...he can order it for you, if it's something that's available to him. A lot of times, people have a glass of wine in a restaurant and want to buy a bottle, not realizing that certain wines are only available at restaurants. But if it's a product that they can order for you, they will. Cigarettes are a bit expensive, but overall their prices are fare. There are other Busa stores: Burlington MA, Reading MA, Salem MA and two locations in Lexington MA. There are stores in Rhode Island as well but I'm not sure of their locations. I recommend shopping here because the staff is down to earth and know what they're talking about, their prices are reasonable and who doesn't like a wine tasting on a Friday nite? read more

This review was filtered prior to this re-post - but it was an honest experience and I believe that it's something important for people to know about. Having a courteous staff is an important part of being a small business, and the people at Busa certainly do not display those qualities - thus the point of this negative review. Had been going to this store weekly - for a while, at least a year. They implemented a policy that they only take MA ID's - no out of state ID's accepted. I didn't think it would be an issue, since I had been going there for at least a year before that. Started getting carded and told that my ID wouldn't be accepted "next time" - also was told that I should convert to a MA license (my current NH license doesn't expire until next year) - which is none of their business. I started bringing my 35 yr old fiancee in with me because I was getting told each time I went that "next time" I wasn't going to be allowed to buy anything because of my NH ID. They still carded me, and still made me feel as though I was trying to illegally purchase it or something - ridiculous, not like it was a California ID or anything - a legit NH ID! Recently, we went in together, and a few minutes after we entered, I went back out to the car to avoid getting chastised for my ID. They wouldn't sell the beer to my fiancee - even though we go in all the time - because I went out to the car. He offered to get me, to have me show my ID and explained the situation, and they said they still would not sell it to us because my ID wasn't accepted there. Won't go back again!! We were regulars there and they drove us out. read more

My boyfriend and I went the other day to check them out and the experience was beyond horrible. They only accept MA IDs and my boyfriend (who is from RI) was VERY rudely asked to get out of the store. They made him feel like he was doing something wrong by trying to legally buy alcohol. When I asked them why they had this policy they pretty much told me I could go somewhere else if I didn't like it. (Which I don't so I will). When I got home I talked to my roommate (who is from CT) and she had had a similar experience with them. They demanded that she leave the store and were so rude that they actually made her cry. It is one thing to have a policy where you don't accept out of state IDs, however that is no excuse for painfully bad customer service. read more

Rude and clueless service. I try Busa about once or twice a year when in a pinch and am disappointed every time. This time I went in for a bottle of wine and a six pack, and they didn't even put a separate bag around the wine bottle. After it broke, they wouldn't replace it or even give me a discount. Why bother when there are many better options? read more

I have shopped at the Salem, MA. location many times. The staff totally ignores you and seems disturbed if you ask a question. One of the least customer friendly stores I have ever shopped in. Today was the last straw, not even a thank you after making a $100 purchase. This store is very convenient for me but I will never go back! read more

I'm sick of them carding me. I understand why they would card a 21 year old initially but it's getting annoying now. Every single time they ask for ID and scan it. I've been carded here at least 30-40 times. read more

I have to say, Melisa & Tim made my day. I walked in simply for a case of cider, I usually use a lighter to open my bottles ( I'm not the best at it & I keep breaking the lighters) I asked if they had any keychain bottle openers, which they didn't. BUT after some great small talk and a couple laughs Tim went out back & got me his spare keychain bottle opener! I know it may seem cheesy for someone to make my day with a bottle opener but I have not been able to find one anywhere! Ive never been in this store, but I will be back. Its nice to walk in somewhere & get more than a hello, heres what you owe, have a good one. Cheers to you, Tim & Melissa, keep rocking on ! read more

This is a great local liquor store. They have very reasonable prices, and the staff is knowledgeable and friendly. The have six locations in the Lexington/ Burlington/ Woburn area so if you live or work in these towns theres always a Busa close by! read more