Just to add a bit to my review, I have to say that Sam went above and beyond what I expected in…read moreservice. There was a small issue we wanted fixed before we closed the deal. Sam asked if we could wait until after the Christmas holidays and that was fine. Then, there was a mix up with contacts and the emails and texts I sent weren't returned. I grew increasingly frustrated. Finally, I called a different number, talked to Sam in person, and he not only apologized profusely for the communication problem, but also did more than we expected to resolved the original issue. A swing and a miss, but then a home run. Sam also was kind enough to have the car sent down to the Elgin office to close the deal, so we wouldn't have to go back up to Waukegan for it. Good folk to deal with. I counted up the cars I've purchased in my long life. It's 27 for me and my family. This was one of the most seamless and satisfying experiences. That there were a couple of glitches wasn't as important as that they were remedied immediately.

Spent at the very top of my budget to purchase a very clean vehicle. Requested an honest review of…read morewhat I might need to invest in the car to make sure it lasts me for several years. The salesperson generally seemed confused and untrained, and lied claiming that it was in good running condition. The car catastrophically overheated and broke down. Upon getting it towed to my mechanic, over $2000 of repairs are needed to just make it safe to drive. The manager was dismissive and asked me "what do you want me to do?" and offered me no respectable viable compensation for the headache. The $200 check he offered isn't going to make a dent in the $1100 I've already spent on tires and battery and the $2000 more I will be spending to repair a portion of it. Buyer beware.

Colton Couty was extremely nice and kind and patient with me in regards to me purchasing a vehicle…read morewith the company. The service was speedy and interpersonal and I've never had a salesperson take their time to assist me and make sure that I am happy with my results.

Auto Warehouse in Elgin...DO NOT WASTE YOUR TIME WITH WAUKEGAN LOCATION!!!!…read more Daria at Auto warehouse at the Elgin location made buying a new car an amazing experience. No pressure, listened to what I want and took time to find it! Drove off the lot with a new vehicle. Thank you so much Daria!!!

sadly im hard pressed to rate this place 1 star. Lux Car Sales & rental is sadly a really shady…read moresmall car dealership off of 25. at first i thought i was buying a car private party when i pulled up to this shack they call a business. the owner doesn't seem to know how to sell cars if you have any mechanical knowledge when looking at a car you'll be hit with the upmost disrespect all cars on this lot seem to have some sort of issue weather it's a small sensor giving a cel light or suspension being rusted and thrashed i'd assume to only reason this business have even 1 positive review would be they offer a slight amount off if you give a good review. very shady business. i doubt any of these cars can pass state inspections. if you do make the poor choice to come and test drive a vehicle please make it to your local emissions testing site.

Sold a car with a few problems , and it unexpectedly failed on me completely, they told me they…read morewould pay for the expensive repairs or allow a trade.

Had to call twice to try and get a question answered on the rent to own program to see if I…read morequalified. I did not get a call back from Boris. I then called again and spoke to Philip who told me he had to contact Steve. I did not even get the courtesy of a reply. I even had contacted them using their email so if they did not have time to make a phone call, they could have emailed me. The truth is I believe I did not qualify but their professionalism does not exist. I was told they are in business 20 years.

Not the best place to lease a car, I don't recommend this place. I had a car for about 9 months and…read morewithin that time I was forced to get over 900.00 worth of repair work done on the car that he said was inspected before I got the car. Which means that the problems occurred when I was leasing the car. There was no way that I put that much wear and tear on that vehicle. You get 1250 miles a month and you have to drive there bi-weekly to pay the note. I was not able to pay over the phone or online. No other convenient way, all payments are made in person. Once it's said that you went over your miles you never caught up to the miles. I don't like that he dictates which insurance company you can use and the what deductible you have to carry. Over time and with his demands and requirements, his used vehicles are costing the same as a brand-new vehicle. It's not worth the headache. If you have to use this company you should have a short lived exit plan because you really are paying too much for the use of there vehicles.

Affordable Autos is the place to go when you're ready to sell your vehicle! Not only were these…read moreguys super friendly, I got a great deal when I sold my vehicle. Thanks guys!!

If you can't get approved anywhere they will help you for sure I've had a great experienceread more