Terrible experience. After about 5 minutes on hold. Asked a question, before I could respond to his…read moreanswer, he hung up. Go anywhere else.

At first they answered their phone. When I finally decided to use them to junk two cars, I could…read morenot get a return call. I called and left messages three times.

I noticed that whenever you apply the brakes on my moms Toyota Camry, the car seems to "shudder"…read morefor lack of a technical term. I consulted Yelp as I often do to look for a reliable and recommended provider of service. Saturday morning I called and spoke to Mark and I explained what was happening. He asked me a couple of questions and told me what he thought was the problem and an approximate cost to repair. I said I would be there Monday morning. I arrived Monday morning and they drove my car around a tiny bit to see what was happening. I received a call a few minutes later and they told me what needed to be done (front brake pads and rotors) and the cost (which was what I was told on Saturday). It's so nice to find a trustworthy automotive repair shop. Mark and his team did everything they said needed to be done at the price quoted. I highly recommend Roselle Service Center for any automotive repair needs!

Mark can work on his honesty. He quoted me a price on the phone so i sent the customer over, and…read morehe then changed the price for them completely taking advantage of them!!! I called him to ask why he charged more than what he said and he got very defensive saying that he had to work alot more than what he thought and that its 150 and hour because he has a certified shop. Well this is not the same quote he gave me when i first spoke to him. I would have never sent anybody over to him and will never do that mistake again. It was a simple fix and he turned it into a big job i guess so he can over charge i Dont recommend this place to anybody.

been coming here for years. I brought my Jeep into the dealership to have my back up camera…read morelooked at since it was glitching which I knew which was under warranty, but of course they do an inspection of the car and found out that I had to have all four of my brakes replaced, and have a brake flush done that would've cost me around $1900. I brought my car to SanJay & got all four of my brakes done, brake flush plus oil change, and was charged under $900. The moral of the point is that they're very honest and before you get sucked into the dealership by what needs to be done, make sure you price it out with an honest mechanic like Sanjay.

I came to Carol Stream to visit my mom. I noticed my brakes did not sound or feel right. I walked…read morein and they looked at my car within a half hour. Three hours later it was fixed; he also noticed an issue w my suspension and showed it to me before he fixed it. The cost was affordable and reasonable. If my car needs a repair when visiting, I will absolutely bring it back here. Great service and efficient.

I bought I clutch stainless steel line I pay extra for the shipping to get the Pat on the 2 day…read moreshipping but for some reason I haven't get the part!!!! I suppose to had the Part yesterday at this point I'm really disappointed I hope they send the part I need my car so I can work.!!! I call fedEx too & they said to call the seller cuz they didn't provide the item I was like wtf I need the part even I pay extra to get the Part like I said on the 2 day shipping class I'll see if I'll be doing business w this store or when I built my motor for my Honda Civic si I'll be buying somewhere else

Went back in a little bit ago to get some suspension work done…read more Set the appointment for noon and dropped it off that day on time. I know we were quoted a "few hours" since with suspension it could have its moments that take a bit more time to smooth out. The process ended up taking the whole day, but I think the main issue was there was a car prior to our appointment that took longer than anticipated. All in all though, Mark and the team at one6 still have never let me down and they honored their price to me over the phone though the time did take a bit over their billable hourly rate, I think for suspension work it's a set price give or take a few. Mark, thanks again, see you again in due time with the other car. ** I wonder if one6 would expand at some point, it seems as if their customer line is always growing, but not sure if they have enough employees or people at hand to work on all of the cars to make the turnaround time a bit more efficient..

Good worker and good job and good price I recommend anyone that's need work and good price this…read morewill be the place

I needed a new muffler and bracket and brought it to Mavis out west because I was in the area,…read moreafter a full day of waiting they ordered the wrong muffler and a day was wasted. When I got back to the Berwyn area my trusted mechanic of 20 years said to go to them and they can do it quicker and cheaper than he can. I brought it in today and a very good price and when I asked if it will be done today, they said if you can wait 20 minutes it will be done. They are rock stars and I absolutely recommend them!!!

My first experience was on a Friday as they were closing. I was shopping around to diagnose the…read morenoises due to the muffler/exhaust on my car. They were closing and I had no time to come the next day (which was a Saturday, and they have shortened hours)... I'm glad I came back. After shopping around and getting quoted between $250-$500--parts, labor, mechanic's lunch, my first unborn child (kidding, but car repairs can be expensive)-- I came back. Not only was I told, but I was showed the issue under my car. What needed to be fixed. Upon getting quoted $90, I asked if they could do it the same day. The mechanic said "Yeah we'll take care of you now!" I was ecstatic. This place is focused on service and care. They didn't try to swindle me. They didn't have to order parts. I honestly don't even know if they charged for labor. I was done AND HOME within 30 minutes. I'm a happy customer. I got a 3 year warranty on my muffler. And my car doesn't make a bunch of noise anymore. These guys know what they're doing and how to care for their customers. They're humble in their work and business. Don't let their location or their small shop fool you- they had everything to take care of me that same day.

First of all, this place is tucked down an alleyway, so if you use Waze or anything, it'll take you…read moreto a dead-end in a parallel neighborhood. It is weird, but that's just how it pulls up. You will be able to find it, just give them a call and they will direct you about 2 minutes nearby. I needed some exhaust work done in a pinch, called them, they said they could take me in, 20 minute later after getting lost and such, the car was up on the lift. The exhaust I purchased even though it was made for the car, had issues with fitment. The only resolution was to cut both flanges and weld the pipes together. Wasn't my favorite idea but I didn't want to ship the exhaust back and deal with a restock fee, etc. I would lose more money that way as it was and on top of it, wanted to hear out it sounded. I was quoted $80 for the labor and materials (despite how little material there was to get worked with..), and while it wasn't the best price in the world, the two workers I initially dealt with seemed to know their trade and I figured again, to save the hassle on shipping the exhaust back, restock fee, then wait for another exhaust... just wasn't worth it. So I accepted. They completed the work in under 20 minutes. It sounded great. Funny thing was, the owner came by in the middle of the fabrication work and was the one that finished welding the pipes together. When he was done, I was paying him the $80 dollars and he said,"okay man, let me get you change." (I think they are cash only) The owner was going to operate for me at a lower price. Imagine that. What a good guy - not sure if his employee was trying to rip me off or if the owner just wanted to cut me a deal, either way- I appreciated it from his end and told him that I was honest and that the other guy quoted me $80.00 so he could keep it, he thanked me and likewise, and about 45 minutes, I was already heading home. Overall, great guys, not sure about again the amount I paid, I will just chalk it up as "it could have been better, but definitely could have been worse." Would I come here again? Yes. They are a diamond in the rough.

Kamphaus was attentive and respectful. It was very clear that they have the customer's best…read moreinterest in mind. They're no nonsense and to the point. While I didn't feel that my car situation deserved their full attention, I certainly would consider them in the future. Give Kamphaus a look when dealing with car issues. Peace!

Saved us from paying too much on a risky used car. Seems less shady than other mechanics, so we…read morewill use them again if we need a hybrid mechanic.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.