Great customer service! Jaime was very helpful and knowledgeable. Bought a new stroller... she set it up for me. Have me a demonstration on how to use it! She was awesome! And I got a great new stroller! :) read more

This is a great baby store and they have the best products. I went in for a double stroller and the sales lady was able to answer all questions and was very attentive. She gave me her personal opinion of how each worked and was knowledgeable about the strollers. She also helped me with some carriers. read more

Its our first time in this store and we love it so much. I wish i knew about the store earlier. I can assure that they got whatever you need for your kid. Natalie is very very helpful talented young lady. she know what she sell and spent time with us explaining specific details of each items we asked about. read more

Very cute modern baby things in Paseo Colorado mall. Decent prices. Lots of options.

Had a great time registering for my baby Zoe there! Love this baby boutique! The staff is very knowledgeable about the products & I love all the specialty items they offered! read more

Buttercup is AMAZING! The baby stuff is high quality and lots of choices BUT it is the customer service that makes this place stand out from the other high-end baby stores! First if all, Natalie an Joana are amazing with their knowledge about all things baby supplies! They made me feel so comfortable with all my questions...and I had MANY! If you are into healthy, green, ergonomic baby stuff this is your place! read more

What a great experience! Originally looked for a glider at another store in Burbank and were quoted $130 more than what they had at Buttercup. Natalie was super helpful with the custom order and with our stroller. Can't recommend highly enough! read more

Bought an UppaBaby Vista stroller here from Airess. Wonderful customer service. She spent a good 30-45 minutes showing us the stroller's various features, add-ons, showed us how to assemble and collapse everything, all the various configuration options, showed us all the accessories, did pricing, and answered all our questions. She was definitely the most knowledgeable sales person we've come across regarding this particular brand of strollers (most don't know how the thing assembles, let alone all the configuration options). We ended up buying it from her, and she was kind enough to locate some of the accessories we needed that they didn't have in stock from other baby supply stores (their competitors) and referred us. Can't think of any other store that would send you to their competitor to make sure that you as a customer were 100% satisfied and got everything you need! Highly, highly recommend Buttercup and Airess! read more

Oh my goodness! I walked into this place to get a gift for a baby turning 1! It was my first time here and the person working was so helpful. I found what i needed in less then 20 minutes. I love this store and I don't even have children of my own. They have such a unique selection of items that you can't find elsewhere. Think of the best products for your toddler all in one place not overwhelming just great stuff. All other baby stores/shops pale in comparison to this place. Do you and your baby a favor and stop by this store I promise you will fall in love with everything! read more

10:26am on Thursday and it is closed. Voicemail full. No sign indicating why it is closed during normal hours. Waste of time driving here. read more

I came into this store to shop for Aden&Anais muslin cloths swaddle blankets for last minute baby welcoming gift, and this was one of the only stores to sell the brand. The store is spacious, and one can quickly look around. The five-star rating is for the customer service I received from the phone. An employee, unfortunately, I could not catch his name helped me so much by detailing the type of designs the brand had in store, and that helped me decide on the particular gift. I totally recommend this store as the employees are patient enough to provide excellent customer service. read more

Very helpful and friendly salesperson helped with age appropriate suggestions. They were out of a couple popular things but had some cute stuff. read more

I am writing this review today because today I received EXCELLENT customer service. I've never shopped here before or stepped foot in the store and I live far! In Woodland Hills. I cane about this store online because I was searching soundproof earmuffs for the Kings' playoff game that we got tickets to last minute. We have a two month old and I'm now feeling comfortable enough to go out with him, but Staples Center is very loud and earmuffs necessary. I stumbled upon www.earmuffsforkids.com site and only a few retailers carry them - ordering online would be impossible with a 24 hour notice. I called the store and Natalie was more than willing to take my order over the phone. I explained to her if she could Saturday overnight in a fed ex, for some reason she could not but Myly - another employee there, was going to be passing by and offered to drop off the item for us! For a first time mom with a two month old, getting out of the house is an epic event, so offering this when they didn't have to was amazing. I read some previous reviews about prices and they are the same at all baby boutique stores for the same items of the same brands. Some brands don't let you discount their products like all the more expensive strollers such as orbit, uppababy, bugaboo, etc. that babies r us does not carry. The store hours are awesome - other boutiques close at 6 and 7 - I'm not sure what a couple with a 2 year old and a 5 month old are doing up at 9 anyway. My babies are in bed by then, we're not shopping or looking at stores. I will def go to the store when I go to my moms house since she lives that way and give them my business. The pictures look great and I'm sure I'll have fun! read more

We went in their to get a gift certificate. Good place for kids shopping. New twists on old toys. Helpful staff. They offered to gift wrap the gift card. Nice touch read more

We came here to find a stroller (City Select 2014) and a car seat (UPPAbaby Mesa). Natalie was super helpful and provided a full demonstration on using the stroller and combining it with the car seat. She was very knowledgable and extremely interested in our process and satisfaction. I'd recommend Buttercup and also advise anyone with questions to speak with Natalie. It was a great shopping experience. read more

I'd 6 stars if I could. Natalie and Joanna are AMAZING! Helped us with so many items. They spent a full hour plus with us and were so patient, funny, and smart. And we needed that bc we had so much to buy in such a short amount of time. So thoughtful on so many fronts it's no joke. read more

My husband and I were so impressed with the employees of this store. They spent a good two hours answering all our questions, never forced us into anything and put our stroller together for us. They were so patient with us it was incredible. They made sure we didn't leave until we were completely happy. I wish I'd gotten their names because they deserve recognition. I highly recommend shopping there!!! read more

I don't have a baby yet but all my friends do. Lots of them. So I usually come here to get all their gifts - an awesome selection of unique baby items, lots of made in USA, natural, organic, etc. options. They are always rotating out their stuff and have the latest things. Plus the staff are always super nice and helpful. I've learned so much about the newest baby products and they always help me find just the right gift for everyone - mom and baby. read more

Had a good experience in this store. Went to purchase and compare the city select and UPPA baby vista-I got a lot of help from Joanna who was very helpful and knowledgeable. Just felt bad that she was only worker in store that was working. There was another Asian gentlemen there(possibly the owner) who did not help out but did help take our stuff to the car when she asked him. read more

This place sells quality items. Let me just say that Joanna was amazing. She was so helpful and VERY knowledgeable about their products. She was able to demo their strollers and car seats and show us each position and function. I definitely recommend this place for easy/reliable/sturdy baby products. Will definitely go back. Make sure to get assistance from Joanna!! She even brought the item to our car!! read more

Excellent customer service! Joanna is super nice and did her best to accommodate customers' needs.

My husband and I went in and were warmly welcomed by the 2 ladies working. Super knowledgeable, spunky, and kind. We are expecting and wanted an early start to get ideas on the different strollers and car seat options. So many products to chose from and the store is adorable. They also have a ton of resources on safety, security, and overall wellness of baby. We will be back time and time again to make purchases at this store. Happy customer. read more

Came in tonight to look at some strollers I have been considering on purchasing. Was greeted by a friendly and bubbly sales person named Brie. She wasn't hesitant to give me demos on any stroller and went above and beyond showing me all the possible options with car seats and adapters. She was SO informative and made the stroller search process SO enjoyable. I definitely will be returning to purchase my stroller here. Thank you for the great customer service. read more

One-stop great place to find a super cute gift that your little one will absolutely love for Christmas. They keep coming up with new stuff every time I stop by!! like a ride-on wagon/motorcycle. Or wooden, non-toxic, toy drum set. And I can't help giving props to the staff. They are so helpful!! Great for any kid or baby you know this holiday read more

I loved this store w the previous sales associates they had . I called the store given I went to there last known location and it looked like they moved or closed down , first of the lady sounded bothered to even answer . "We're in the paseo plaza" . Obviously . I asked where , as far as stores next to you , in front of you . She hung up . After finding the place she didn't even greet us , I asked question regarding maxi cosí , again a short answer was given as if she didn't wanna be there . She didn't care to ask if we needed help , or bothered showing us the specs , how to strap , recline I mean the fucken basics . Or ask what we were looking for nothing what's so ever until we asked "is the maxi cosi toddler seat reclinable" she replied from the cash register "yes a red lever in he back" like okay ?come show me , obviously !!!!! I tried it myself the car seat was almost gunna fall over when I tried until she's like "well it gunna fall there here I'll do it" ( this was the window display ) . Terrible customer service . She stood at the register the entire time I was at the store . read more

This was our first visit to Buttercup and we had such a great experience! The staff is super-attentive and knowledgeable and the store has a great selection of mommy and baby solutions - for all baby ages. read more

Love this baby store. Started coming when I was expecting my first child and now I'm expecting my second child and I need help finding a car seat for my new born. I went in on Monday almost closing time and little did I know I was gonna find exactly what I was looking for. Thanks Myly that helped me with finding the right car seat but she also helped me find a new cover for me bugaboo stroller, give me some info on car seat for my toddler girl. Myly also inform me about their new baby registry. Which I didn't know about. I left the store with so much information and I will definitely be back with my husband to register for our baby shower and get our stuff we need for our new bundle of joy!! Thanks so much Myly. Hoping next time I'm there, you are there to help me out:) read more

My wife and I received really good customer service here from Joanna. We were looking for the adaptors for our Quinny stroller and our Maxi Cosi car seat. It turns out that the adaptors should have come with the Quinny stroller but we didn't have them. Joanna, the sales clerk, went above and beyond in helping us. First, since the store does not usually sale the adaptors separately, she called two other stores to see if others would. They did not and her calls saved us a lot of time. She then called her store manager to see if it is possible for her to sale us the adaptors separately. Her store manager advised her to check with their Quinny sales rep first, and she is going to follow up with us. I am just so impressed that she really thought about the needs of my wife and I and was going out of her way to problem solve for us. Now that is great customer service! She also gave us great pointers in installing the Maxi Cosi base for cars, which demystified the process. I was able to go home and install the base with a lot more confidence. read more

Super cute store. I was gift shopping and the sales girl was helpful and found several items that went well together for the basket I was making. read more

We have been to Buttercup several times already and this store has so many cool and different items that I have not seen in your usual baby stores. Love their stuff... They got so many cute baby items.......... The location is great and the staff are friendly. We purchase a Mamaroo Plush a month ago and they got the best customer service.. They called me right away the day the store received my item. Definitely check this store out if you are looking for something trendy for your little one! Awesome store! read more

I was desperately looking for something different than the same old stuff from Babys R Us for my friend's baby shower (when did they start inviting men to these things?) and happened upon this place. Very hip well designed stuff. Customer service was pretty nice and helpful too. Kinda pricy but you get what you pay for, especially the crazy strollers with skateboard attachment?! Damn I can't wait to be a fancy dad. read more

An Asian helping other Asians. I guess they don't serve my kind (White) here. Was never greeted when I entered the store, and nobody said a word to us the entire time we we're in the store. Taking my business somewhere else. read more

ok i am a new yelper and i decided to yelp on buttercup as my first review :) so yesterday (7/15/12) my husband and i stopped by this cute boutique baby store called buttercup because we wanted to see any new products out there with me being pregnant and all hehe! we were greeted as soon as we walked into the place, its always a great feeling to be welcomed in a new place you have never been to before :) they have great products and eco friendly items to choose from! nothing you can get at target or at toys r us, believe me ive looked ;) we were helped by an employee named denise, she walked us through around the store at products that i was interested in and especially the STROLLERS (a new mothers nightmare hehe..) denise went through all the strollers with us and omg she gave me so much info that my head felt like it was going to explode :) she was very helpful informative and knowledgeable and i felt that she didnt push us to buy anything like one of those people at kiosks that make you buy something :(.. i felt very welcomed at this store and the employees that day brought out great customer service :) denise gave us their business card and informed us that they also had a website (thats very convenient!) we were sure to be back as soon as we did our homework :) definitely a hidden gem in the baby industry! :D read more

So today me and my husband went in to check out the orbit stroller. As soon as we walked in we were greeted by the employees. There were only 2 sales reps on the sales floor and it was pretty busy. However me and my husband really wanted a demo of the orbit stroller before we decided on purchasing it. Natalie was the sales assistant that helped us, and let me just say she was the best. She demonstrated 3 different strollers that we were interested in she answered every single questions without hesitation, and she did a hands on demo as well she tookthe strollers apart and demonstrates how to fold and snap on the car seat as well as the toddler seat, and maintnence as well as warranties Not only that but she also took the time to give us some very helpful information being that were first time parents. Sure she has to excuse herself to help a few customers but she was very polite and helpful, and me and my husband were willing to wait because of that. We ended up purchaseing the uppababy vista and uppababy mesa. I'd definitely would recommend this store to anyone who is looking into baby gear and has questions about anything and would like to demo the top of the line baby gear out there. read more

I have tried and tried to have a great experience at this store but the employees or owner( I don't know who works there.) make it so unwelcoming. This is last and final time I will ever spend any money at Buttercup. My husband and I went into the store late on a friday night while enjoying the U2 cover band that played across the street. The girl that was behind the counter looked up from her phone and gave us a weird look. That was is it...no hello...no nothing. I looked around awhile and felt sorry for this sad empty store as I have in the past. It is a high end baby store! Where is the service that should go along with the high ticket items. I have no idea how they sell anything. This isn't just a one time attitude, every time I have been in Buttercup this is how they act. Foolishly, I have purchased something each time. I have felt so bad for this store because it's always empty and I believe in buying locally. But I will save my money and go elsewhere where they appreciate my business. read more

I love coming to a Buttercup when I need to buy a baby gift. It is a great place to find cute and unique gifts. They have a lot of products at different price ranges, so you'll be sure to find something. read more

I came here looking for a stroller and left with other things. Joanna was extremely helpful and very knowledgable on the strollers. I was set on one stroller but soon she opened up my eyes to different options. Although Joanna was very attentive to me I felt bad because she was the only one that could help, since at the same time a little girl walked out of the store and she was very concerned and told me to give her a second. She made sure the little girl was safe and then returned to help me. Brownie points for her I have never seen that done at any store. I will definitely be returning to this store! read more

A very cute store for baby/toddler things. Jamie was the salesperson and she was extremely helpful! Knew exactly what items to recommend based on my preferences and price range. Top notch. The only reason I gave the store a "4" instead of a "5" was that the items are on the pricier side. read more

Great customer service!!! Went above and beyond with our order and delivery! Never mind they carry some great mid range gliders!

My wife and I are expecting twins, so I have been researching the Baby Jogger City Select. I knew from going on the Buttercup website that they carried the model, and read the great reviews about the customer service, and demos. Once there, we were immediately greeted by a young lady named Natalie. She was awesome, very nice, and talked with my wife and I about the stroller and some compatible car seats. She even opened a box of adapters and provided us with a demo, with one of the car seats they had in the store. Its funny, when you meet Natalie, she looks like she is twelve years old, but I was very impressed with her knowledge of not just the strollers, but just the general questions we had about car seats, and other Items. There was another young lady who was behind the counter, and when Natalie went to get the adapters, she must not have known we were being helped, and came from behind the counter to check on us. Very nice. The store is a bit pricey, but I believe you get what you pay for, and most importantly, the customer service was awesome. Thanks Natalie! read more