Can I give 10 stars??!! The business actually answered my phone call, not routed to voice mail, and voice mail not full. The gal in the office was very pleasant, listened to my questions, answered them, got me a quote within one day after checking with her supplier. Wow! Got a schedule for install within 2 business days of my call. Chris and Sam were very careful and helpful, cleaned up floor and walls where the old hot water heater had been, answered questions, showed me where my main water turn off was, since I didn't know. Very pleasant and cheerful. This is now MY plumbing company. Oh yeah, the price beat Lowe's by $100. Very reasonable for all the hard work they did on the installation. read more

Excellent service and reasonable prices. I have used them several times. The repair work was done quickly and the clean up was good.

We've used Button now twice. First for a clogged kitchen drain - they came quickly and wasn't very expensive. Secondly - we had a leaking toilet tank. Didn't come out as quick, but they are probably a lot busier now that everyone in Fairwood uses them. Still very reasonable price. Nice and professional men came out.....i was not concerned having people i didn't know come into my home. Though - one suggestion....maybe have all your plumbers have some sort of attire with Button on it. Like a baseball cap, t-shirt etc. Neither time were they wearing anything that easily identified them as being from BUTTON. But thats really a minor issue. We were very happy and will call again. read more

While Button was not able to help me on the day after Thanksgiving by sending a plumber (only one truck out and completely booked), they did put me on the wait list, as well as referred me immediately to another plumbing company that they thought could take care of the problem today. That company was able to send someone right out.. A big thanks for being proactive and suggesting a competitor to help me. Much appreciated! read more

Installed a toilet readily available on their truck. Weird little thing, not average size nor shape. It was a piece junk with plastic moving parts. The plastic parts broke and cannot be replaced due to the non-standard size. So just six months later we have to buy another toilet. We won't be calling Button. read more

We've had them do several installs and repairs over the years. Jim went way beyond a routine effort on all work. The jobs were perfect in every way and the price was very comfortable. Very happy with the work. They are examples for other shops to follow. read more

Hi highly recommend Button Plumbing. Shawn and Justin showed up on time and did an outstanding job. They charge a fair price for their work, they are very polite and hard workers. We're very fortunate we found such good plumbers! Thank you Button Plumbing. read more

Fast, efficient, fair pricing. They fixed a clog of sorts in our bath tub and installed a water line for our new refrigerator. I will use these guys again. Great work. Thank you!! read more

Great team of guys, very professional and quality work. Will definitely be going to them for all of my plumbing needs

The Button family have taken care of all my plumbing needs for 2 decades. They respond quickly, are reasonably priced & have added a bathroom to our home & remodeled the original bathroom. They coordinated with electricians, General contractors & a company that installed quartz slabs. They've replaced my water main, my garage disposable & now they're coming to replace my old outside faucets. I love Button Plumbing & their whole family! read more

Great service...had a shower drain replaced. It ended up being more of a job but they did a great job. Would highly recommend Button Plumbing, very honest and a great experience. read more

I've always used Yelp but never felt inclined to sign up and review anything until I called Button. What bastards. I set up an appointment to re-plumb my entire house. The receptionist said someone will be there between 5-7. Wow, quite the range but okay. The day of the appointment I leave work early. I sit on my porch until 7:30. Hmm. I call Button. The same receptionist answers in the raspy, annoyed tone of Brunhilda the lion tamer getting caught mid-fart. "What?" "Um, hi, is this Button Plumbing?" "Aak! Yeah. What do you want?" "Um, just making sure. Uh, a plumber was suppose to be here between 5 and 7." "Aak, oh yeah. His morning appointment got canceled so he took off for the day. I was supposed to call you but forgot. So, let's see. When do you want to reschedule? We have Thursday morning free." "Um, excuse me? That's it? No apologies for not calling me and letting me know, for wasting two hours of my life that I will never get back?" "Hey, I had a bad day, what do you want from me? You wanna just call somebody else?" Umm, yeah. That was Button Plumbing and their welcoming receptionist who, despite suffering "bad days," still skillfully manages to juggle her customer service obligations and birthing hedgehogs. read more

After going through the reviews we've decided to give this company a shot and I must say it was a bullseye. My garbage disposal was broken and I knew it had to be replaced and I had mentioned that when scheduling a visit. When they came in they were really professionals and efficient. First they made an assessment of the problem to see if that really had to be replaced, and eventually had to but they were counting on it so they brought a garbage disposal to be replaced. They did in no time and it was ready to use. We ask them if they could check one of our toilets that wasn't flushing properly and that according to a previous plumbing assessment by another plumber it had to be replaced, what it would cost around $250 plus man work - this was out of question for us. So this guys checked it and they found the problem and fixed it and they didn't even charged for that. Now we have a full function toilet again and they saved us a bunch of money. They are now our Plumbing company of preference. Highly recommend it. read more

Button got off on the right foot by being the only company that replied to my Yelp request for a quote with an actual quote. We scheduled everything by email, they showed up right on time to install a new hot water heater and haul away the old one, all for what seemed like a very fair price and exactly what they quoted on Yelp. They were also very accommodating in making payment arrangements via my bank's online bill pay. Will use again for future plumbing needs. read more

I have been using button plumbing for the past 7 years. I have respect to the plumber and they did a decent job. However, my past 2 experiences are fairy poor because of the rude receptionist. I have a job that the plumber came 2 times and after the fix/replacement the leakage still continues. I tried to talk to the receptionist on the problem, she was very rude and raising her voice when I was telling her the story. There was no patience, no respect or professionalism with her. Sorry, I am done with with this company. I tried to be loyal, but I can't deal with people lacking of decency and professionalism read more

I had a great experience with Button Plumbing. The plumbers were skilled, knowledgeable, and honest. After two horrendous experiences with other plumbing companies, Button's restored my faith that an honest plumbing company exist in the Seattle area. I had previously received a quote from another company to fix a leaky faucet for $1,500.00. Button plumbing actually said the pipe simply needed tightening and didn't charge me. I was really impressed. Carol was equally helpful. She returned my calls promptly and got me scheduled quickly. A big thanks to the Button Plumbing Team. Highly recommended. read more

I just had the guys at Button plumbing come over. This time it wasn't the owner, Jim, but his son (Steve?) and another guy. They did an excellent job and without qualms looked at each and every problem I brought to their attention. They ended up replacing a PRV, clearing out my toilets, fixing a leaky hosebib and some other work as well for a really, really good price. I tried to offer Steve a $50 tip but he refused. These guys are the best! This is the second time I've hired them. The first time Southwest plumbing quoted me $500 to replace a hosebib. Jim did it for $60. read more

Great visit by Button Plumbing at http://buttonplumbingco.com . On time, got appt one day after posting off website and leaving phone message. Clean and neat. We had a pin hole leak off our recirculation line for our hot water circulating pump. Oh love that device. Got fixed and helped us with our slight leaking 3 outdoor faucets. Have to get a new expansion tank since full of sediment after 10 years. Can put in ourselves. Senior discount and cash too. Win win win read more

I called them this morning, and was greeted by a friendly voice, quite the opposite of what some others said. Perhaps it's someone new? At any rate, no problem there at all. She told me they could be here between 11:00 and 1:00 today. They arrived at about 11:15, completed two repairs (I had a kitchen sink drain clogged deep in the pipe, and they replaced a toilet kit), and were gone by 11:40. Both men were friendly, and they cleaned up after themselves very thoroughly. The price was something I felt was quite reasonable, and I would definitely recommend Button Plumbing to my friends. read more

Came out to diagnose/clear a shower drain that would back up after about ten minutes. They showed up in the time window, cleared the problem within an hour. They also answered some questions about a water heater and tweaked a shower that wasn't hot enough for me and took the time to show me what they did which was great. Honest, professional, and cared about the job they did and the impression they made. read more

GREAT JOB!! We had a leak in an upstairs shower which had been troubling us for weeks. I do most of the house repairs myself, however gave up on chasing this one. We called the guys at Button Plumbing and they quickly worked us into their schedule. Shortly after showing up they had found the problem and were making repairs. They were very professional and explained everything as they worked. Upon completion they did a great job cleaning up. Not only are these guys "Top Notch" in their trade, their pricing is also very reasonable. I would highly recommend them for anyone with a plumbing repair need!! I should also comment that the lady I set up the appointment with was very professional. I had read other reviews prior to calling and was ready for someone who was unprofessional, however found just the opposite. GREAT JOB GUYS!! read more

THESE GUYS ROCK!! Very professional. Found the leak problem I had and fixed it within 1 hour. They where super professional and knew what they where doing. Highly highly recommend if your in need of a plumber. Great service good people will use them again for any plumbing problems/needs. read more

Amazing!!!! Absolutely Amazing!!! Button Plumbing & Heating is top notch. They were great about scheduling me in for running a gas pipe to my new range. On the day of install, they were on time, and did incredible work routing the line through my basement. They even made sure that the the amount of pipe above the flange was adequate to move our range around enough to compensate for future cabinets. They cleaned up after the install, checked the appliances and even made sure I knew how to run the range correctly. Other plumbers should run scared...these guys own customer service!! A++ read more

I had a garbage disposal die on me, the team came out the day after I called and they were awesome!! Quickly found the problem, showed it to me, tested it, then fixed it quickly, tested it, and were all set. They told me if I had any issues to call them. This is my first time using a plumbing service as I've always rented and I would def use them again and would tell anyone I know who needed a plumber to called Button! read more

These guys were great! They were professional, helpful, and charged reasonably. It was very easy to get an appointment quickly. On the day of my appointment, they were ahead of schedule and had to wait for me to get home from work. They were patient and made no qualms about having to wait for me to get home. They also charge for less time than it actually took for them to troubleshoot and really cared about getting the problem solved. I will definitely call Button plumbing again. read more

My wife and I decided that we needed to replace our electric stove with a dual-fuel range. This required running a gas line from the main in our garage, under the house, and into the kitchen. After some searching, we included Button in our short list of people to give us an estimate. Their estimate was on par with the lower offers, but they were very clear about how they would perform the work. I decided to choose them because their office was responsive and because the gentlemen who came to my home were prompt, courteous and professional. Unfortunately, our range arrived damaged and we had to send it back. We couldn't get another one until the day after we'd scheduled the gas line to be installed. I'm not comfortable trying to install a gas stove myself, so I called Button to reschedule the work. Imagine my surprise when they offered to run the line on Monday and return on Tuesday to finish the installation once the stove was delivered. This is exactly the kind of service that keeps customers coming back. I really hope that I don't need their services -- but if I do, there is no one I'd rather call. Thanks Button! read more

2nd time Button Plumbing has come and always a great job. It's great to know that they are available when needed. Thanks Ryan & Austin!

We live in an older house with "interesting" plumbing issues so I have been afraid to call a plumber lately as I was sure we would land one that would charge us an arm and a leg. WHAT A PLEASANT SURPRISE (Journeyman) Sean and (Apprentice) Matt from Button Plumbing were! Professional, polite, helpful. Answered all of my questions and ending up fixing the problem I called about and several other "little" issues, too. I had called just yesterday for a non-emergency appointment and they worked me in already today! Very reasonable billing and totally cleaned up after themselves. I am one happy customer and have found my permanent new go-to plumber. A+++ read more

The true test of a company is what they do when things go wrong, and Button Plumbing came through great in my case! I had a job that turned out to be unexpectedly more difficult than originally anticipated, and that required the plumbers to make compromises to get it done. However, a couple of days after the job was completed, entirely unprompted by me, they asked to come back and redo some of the work they weren't happy with, all at no extra cost. Their commitment to quality along with reasonable prices makes them an exceptional company I would not hesitate to recommend. read more

Great Family Business!! Definitely Use Them! I have used them twice now and have just scheduled them for a third appointment. They are thorough and get it right. Both times they've been here I've asked them to take a look at another plumbing issue in the house that I forgot to bring up on the phone. Both times, even though I know they're busy and tightly scheduled, they took the time and took care of the secondary problem. And after being hemorrhaged to death by a couple of their competitors, I really appreciate how fair their bills are. read more

Good and bad with this company! The plumbers are amazing, very knowledgeable, thorough and very sweet. The receptionist however, Carol is a complete nightmare. She is incredibly rude, unprofessional and clearly hates her life and her job. I have many family members who have used Button and they all had the same experience with Carol and have not used them for further plumbing needs due to her. My family owns many homes, apartments, etc and none of us will be using Button moving forward solely because it is not worth having to deal with Carol. Too bad she doesn't realize WE, the customers are the ones supporting the business and without customers there is no business. read more

They have come out twice to the house and have done a wonderful job. Both times very professional, and communicated everything they were doing and what was going on. Fixed everything quickly and did a wonderful job. I can't say enough good things about them. read more

Button has helped us with plumbing issues a number of times. This week it was a broken water heater, and it was replaced within a day (very nice of them to squeeze us into their busy schedule). Always great service, prompt, and fair prices. read more

They sent a guy out to take a look at the project and make an estimate. That went very smoothly and he said it would be simple and they would provide an estimate soon. 3 weeks later and after multiple calls and emails, I still had no estimate. At the next appointment, when they were to actually do the work, the plumbers who arrived said they had not been told any details of the project, and after doing their own investigation, informed me that it would not be possible to complete the project at all as I had wanted, and that what I had been told earlier by the first guy was totally wrong (i.e. the first guy was incompetent)! Sent them away. What a giant waste of time! read more

I recently sent in a request for a quote asking how much it would cost to have a vent line run from one room to the next to join into the vent stack, and in the reply for a quote, Carole gave me a simple suggestion to do it myself, saving me time and money. She even said I could call them so they could talk me through it. (she also gave me a quote in case I was not comfortable doing it myself) I will certainly call Button Plumbing for my next Plumbing project! read more

This was for their son, Sean, of Button Plumbing East - I didn't see a separate place for them. He did a great job giving us an estimate. We had other companies over, but he took the most time, went into the crawl space, discussed all our needs, discussed pipe sizes, etc...well done. The estimate was very competitive - we were adding gas lines to an existing house that had none - all work in the crawl space to 4 different areas. He came out with his nephew to do the job and got done in less time than we expected. The work was neatly done and we saw the beautiful job of the cleaning hung pipes in the crawl space. The 4 areas he ran the pipes were all clean and well secured. 3 of them with shutoff valves and one was a main for future expansion. He also secured the right size flex hoses for the stove and dryer. He tested the line, left the pressure gauge on and walked through every outlet describing what was done. We were very happy with the work and choosing Button Plumbing. We highly recommend them! Michael J. & Kim read more

They came out on time and checked out the issue and fixed and replaced it really quick and tested it out afterwards as well. Prompt and honest service! read more

We had previously used these folks to install two toilets. Prices are decent and the plumbers were competent. We tried to use them again to rebuild a faucet, but they stood us up two times after promising they would absolutely be there the second time. Carol apologized and promised again to be there for the third appointment. She made no attempt to offer any type of compensation when I told her we would not be using them. Poor customer service, and not respectful of people's time. I'd rather pay a little extra for reliability. read more

Jim was great! He was fast and friendly, found and fixed the problem very quickly and was very good with both the kids and dogs which infest our house. I would definitely recommend Button Plumbing & Heating to anyone. read more

The receptionist (one of the owners) is extremely rude. Her tone is angry and unkind. She hangs up on customers. It appears that she hates the very same customers that put food on her table! I would NEVER use Button Plumbing and recommend that you stay away from them. read more