My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

AVOID!!! I came in to get my ps2's laser cleaned. It stoped reading compact disc recently and it…read morethe laser needed to be cleaned. First mistake was when he told me that he doesn't give receipts and that he has my name number. He later called and told me me he couldn't get any disc to read after cleaning it (I had just been playing kingdom hearts 2 literally an hour before going to his run down pos shop). He explained I should just get a new ps2 from Amazon and that the laser is completely broken. I tried to play when I came back home just for the ps2 not to work and read any of my games from my library. Dude charged me money just to break my console that I had since 2003. What a joke of a business and terrible customer service. Who gets bothered when a customer ask for a receipt of service. I can see why dude is a quack.

I brought in my collection of ps2 horror video games and Sony CRT tv to sell. Start to finish…read morecustomer service was great! They were very knowledgeable and reasonable with their pricing. If you need to sell or looking to buy, check out Retro Respawn!

I've never been or even heard of this place. It's spring cleaning time which we found some old game…read moreconsoles that's been tucked away in storage. Years since I've last played any kind of videos games. Plus I'm not a gamer so if the cleaning didn't happen, I'm sure it'll still have been put away. Instead of just trashing, they were still in great condition. We found this place, called them to see if they would buy old consoles which they do. It's in a little strip mall with a couple parking spot. Walked in and the first thing you see are video games and more videos games. Literally any kind of consoles and the massive selection of games on deck was insane. Like I said, I'm not a gamer but if you are, I'm sure you'll have loads of fun. There was two section, first was the video games areas. Glass counter filled with games of all sort. Old school Nintendo , Gameboy, and whatever consoles else there were. Loads and loads of video games. The other section seemed to have loads of games as well but also served the collection of cards. Instead of your baseball cards, there were Pokémon and more. Also a few arcade games which I don't know if it was for purchase of use. Everyone working was very sweet and friendly. They checked to see if the consoles still worked which they did. Also we had some games which they took as well. I didn't expect much of it as they were old school but we did get some cash out of it. If it wasn't a go with them, we would have just tossed or donated them. But glad to find out that this places does buy old video games consoles and it's a massive collection of items. Plus lots of anime stuff.

These guys are awesome. Walking into A&J Retro Games felt like walking into a time machine…read more Imagine being 8 years old and GTA 3 just came out. You're sitting there staring at this game thinking this is the coolest thing you've ever seen. That feeling is exactly what this place brings back. I came in looking for a PS2 for my boyfriend's birthday and, honestly, I know almost nothing about video games. I was a little intimidated, but these guys were great. They knew their stuff, explained everything, and actually cared about helping me find the right thing instead of just making a sale. I had my 8-month-old with me, and they were super welcoming. I walked out with the perfect gift, and my boyfriend was absolutely ecstatic. You can tell these guys grew up loving games and never lost that excitement. If you're into retro games, or even if you're clueless like me but need a great gift, go check them out.

A & J Games does not repair cellphone screens. Yelp's AI automatically sent an RFP to them when I…read morewas looking for an authorized Samsung repair shop. A waste of both parties' time and energy. They were kind enough to reply that they do not provide the service I required. It was appreciated but I wasn't looking for them specifically.

Possibly the best comic book store in the Valley. Been going for years, mostly on FCBD in May, and…read morethey handle that event really went despite the crowd. They also have a lot of signing events, which is pretty cool! Really appreciate that they have a very welcoming atmosphere. The staff are super helpful and take time to chat with you and give solid recommendations. Been to other stores that feel very judgey and just want you out ASAP. Collector's Paradise is the complete opposite. Layout is nice and spacious giving room to browse. The sections by author took me a while to get used to. Good selection and I love that authors randomly drop in and sign copies (and the store sells them at face value).

Wow, I did not know what to expect when I came here to pick up some gifts for my friend's birthday!…read moreBut this place was a nerdy fan's paradise, indeed (this is not derogatory, I am a fellow nerd)! Super nice and helpful guy at the front (I did not catch his name, but I will be sure to get it next time!). Prices were great and the selection was nice and wide! Signed up for their book club cuz I WILL be back. Thanks for the positive experience!

These guys are great, friendly and super knowledgeable. Definitely think they're a great choice for…read moresmall video game stores.

Damn.. didn't think I'd have to do this. Ive given this place so much business over the past couple…read moremonths and the amount of money I've spent here at their store and their vendors is crazy and even referred a bunch of people here too. I guess one of the down sides is I just trust this place too much with their cards out on display no signs of LP, MP, or HP. Picked out a bunch of single cards & I noticed after the purchase, as I'm putting the cards in the top loaders, that one card was severely damaged in the back and top corner bent like a mf. 30 dollar card nothing crazy. I just simply asked if I can just get another 30 dollar card. Nope I couldn't do that. Keep in mind I haven't even left the store yet. The only thing they can do is give me 22 dollars cash. Like 8 dollars is not a big deal but it's the principle.. on top of that I went there on my lunch break had 1 hour, spent my entire hour there. First person to walk in and everyone that came in after me got the help they needed first after asking nicely if I can get some cards, I was the last one out. This experience left a very bad taste in my mouth and I'm writing this hoping others don't receive the same treatment. Probably won't come back Paper Hero Games on Burbank, friendly staff. GREAT prices.

This place has a really vast selection it's pretty much a warehouse for video games and the like!…read moreIt's pretty organized and they even have these handy lists that are updated with prices for games, accessories , etc for each console... whether it's GBS, PlayStation, Xbox, Nintendo... they have so much in store! Lots of new gear too posted on their IG when they get it. Talked to a couple people there too who were pretty friendly and helpful in answering our questions. Everyone working here was always offering to help answer any questions which is nice. Very approachable. They also list the prices at which they buy too which is nice. I will be coming back here for my video game needs !

this place has been around for a long time so it makes it even more wild to me that they put a…read moresilver "Game Dude" sticker on literally every single thing that they resell: video games, controllers, you name it. And when you take off the sticker, it leaves behind a silver residue that says "void" on it, as if there were some kind of warranty tied with it. Then you gotta spend all kinds of time carefully rubbing goo-gone on it to try to get it off without damaging the rest of it any more than it's already damaged. also everything is far enough away that you can read the cases or cartridges to see what they have. they have paper lists, but it's not always updated. It's enough to make me want to go literally anywhere else. Also, they're overpriced

Loot Box is one of those rare TCG shops where you can tell the people behind it genuinely care…read moreabout their community. They consistently offer products at MSRP, which already sets them apart, but they go further by being generous at events and providing better prize support than most other shops. The space itself has a great aesthetic, and the players there reflect the same positive energy. Everyone I've interacted with has been welcoming and kind. A special thank you to Nick as well. Every the I've visited, he's always been chill, flexible, and incredibly welcoming, and his honest personality really adds to what makes the shop feel so genuine. It's not the closest shop to me, but it's one I'm always happy to make the trip for.

Love this place! Tyler was so helpful and they have so many great cards. I come all the time and…read morealways have a great experience.

Disrespectful actions by a management position to a paying customer. Never in my life have I been…read moretold to leave a mall store or anywhere for spending $80 dollars corporate GameStop : look into this branch Please. There's not much of a worse candidate to be the voice of a branch of operation than one who doesn't help at all in servicing product related questions, begrudgingly rings you up and then when you mention they could have been more helpful - they raise there energy and tell you to "leave the store ", "now" and "take it up w. Corporate " - these words from the shift manager as he pointed at the door for me to exit. - but this is what occurred and by the reviews here happens often at this store. I don't know how William and Gabrielle whom are the face of this GameStop branch are left to be in charge of representing the GameStop company , but hoping this post will save someone from walking in this store and just buying elsewhere or online instead. Save yourself being treated like this as a good paying customer.

I stopped by this GameStop store on the second floor of Westfield Topanga Mall while my wife was…read moreshopping. When I walked inside, the person behind the counter greeted me. I saw they have Funko Pops here so I took a look to see which characters they had. Then I went to look at their Nintendo Switch games selection. They sell some Pokemon figures and other figures as well but not Pokemon cards because another guest walked in with their kid to look for them. The man working behind the counter was trying to help them by calling other GameStop stores to check if they have them. I saw they have some expensive PlayStation 5 controllers here as well. I also saw some Star Wars lightsaber and helmet that they kept close to the ceiling.

Good selection of used Xbox games. Purchased a sealed CoD…read moreVanguard game for $20. Since I don't have a lot of time to actually play and usually play one game at a time it's much better than paying tons of money every month for Game Pass.

Rented out the space for my son's 8th birthday party. The venue was perfect, it was only open to…read morebirthday party guests who were able to play unlimited free video games during the party. Both children and adults thoroughly enjoyed themselves the whole time. The party package also included set up table and chairs and table clothes. As well as use of the fridge and freezer which was perfect for our ice cream cake. The service from Joe and Adolfo was incredible. They always were asking how they could help in any way from set up to clean up. The Game Exchange was new to some but everyone wanted to come back. Highly recommended, I would host another party there.

The owner is so helpful and obviously passionate about sharing his love of books with his…read morecustomers. Shopping here was a wonderful experience.

Fantastic used book store with a wonderful owner! Large selection at a great price and almost all…read moreof the books were in good-great condition. Love the huge sci-fi selection and even found some King books in the horror section too! My favorite purchase was a beautiful copy of Twenty Thousand Leagues Under the Sea. 1990 Reader's Digest edition with illustrations and it couldn't be in better shape. Already half way through the book now :) Will have to return to Next Chapter soon!