Nothing but the great things to say about Patrick and the team at Express. I have four old cars…read morethat got serviced here with a great friendly service. I also like the location because I can just walk to Mall of Georgia while getting the car serviced. Again thank you Patrick for your service.

Service is fast and professional. They have never tried to push a filter replacement or anything…read moreelse if it was not needed. Price is similar to other oil places minus the upsell

Scheduled an appointment to get my AC looked at during a $9.99 AC check promotion and walked out…read morepaying $132 for a full diagnostic. I understand this business model thrives off upselling services to its customers but that's only if the customer agrees to pay for the service. I was charged for a $119 Engine Analysis that was not approved by me. Do not recommend.

I've had my oil changed here a couple times and more recently had an alignment and purchased new…read moretires for my vehicle. The staff is friendly and I'm always happy with what was done to my vehicle. I do suggest making an appointment because this shop stays busy.

The guys here have done great work on several of our cars. Always pleasant and fair prices. They…read moreare upfront about costs and give good suggestions on what to do next if there are any issues without making you feel pressured into anything.

My lawnmower tire went flat and the valve popped inside the rim. They fished it out, filled my tire…read moreand sent me on my way free of charge!

Went for a courtesy check. Customer service was good and service was prompt…read more Wait time was minimal. Everyone was friendly and accommodating.

Customer for 20 years. I drive an old car and they have kept me running all this time…read more I TRUST them, they are very open about what is crucial and what can wait. And if they say they can do that day, they will. No surprises and they are great communicating any changes before proceeding. Always friendly professional service. Highly recommend!

DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

After seeing the Christian Brothers advertisement in our school newsletter, I decided to give them…read morea try, and I am really glad that I did. I am very satisfied with the level and quality of service provided for the oil change and alignment. Both were at a reasonable price. I will definitely go back again. Bye bye Lexus dealership prices! Hello, Christian Brothers great service and great value!

Had multiple services and all went well. Real auto mechanics to troubleshoot and correct issues,…read moreunlike dealers.

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

Nice owner, staff stayed late to accommodate me. I was in need of two front tires and I couldn't…read moremake it here until their closing time, 5:30pm. Shawn, the owner said to come anyway. The staff stayed an extra 40 min, put two new front tires on my car and 6 months later, I'm still driving it so I think that's a win! Give this place a chance. Shawn is fun guy, his personality might be a little subdued when it gets busy but overall he's a good guy that'll make sure things get done right.

As I didn't want to come out of pocket with the money I had to spend on my truck, I needed the work…read moredone before I had an accident on the road. Prices: I needed more ball bearings for my front wheels because every time I turned my steering wheel, it sounded like my truck was haunted. It would squeal so much you would think you're watching an Alfred Hitchcock movie. I checked prices from 2 other different places and all of the prices were competitive. So I decided to come here since it was close to my house. New ball bearings parts and labor hit me for $616. As they were doing that they found my tires were wearing out on the edges on the inside where I couldn't see it. They were ready to go at anytime. So I also got a quote for 2 new tires and alignment and that hit me for $433 total. As I have a truck with 24 inch tires, I'm used to paying $350 for 2 of them plus the alignment was $80. That was in my price range so total I dropped $1,033 in 2 days. The work: They really surprised me on the work as they quoted me a 4 hour work time on the ball bearings and were done within 2 and a half hours. So I went to pick my truck up and it was so silent. Now I'm happy if I'm out at night that I won't wake all of my neighbors up. As well as the tires and alignment the next day, which was today, they quoted me at least 2 and a half hours. They were done in an hour and 20 from the time they brought my truck to the back. It was really quick service. At the end of the day, I'll have to keep these guys on my radar and when I need something, just call and set up an appointment time. When I did it, I just called me an Uber to pick me up and drop me back off on the first day. Today, I just caught me a little nap but didn't sleep too long as they were already done. If any of you need anything and in the Dacula area, give these guys a try.