I came to this dealer in 2015 and test drove a car that I didn't purchase but liked the service. So, in 2022, I kept that in mind, and again was in the market and after calling three Nissan dealerships days ago Byerly was the first to return my call once the new Pathfinder came in. I've been TRYING to test drive a 2022 Pathfinder for 5 full months and today was the 1st time that I was given the chance to do so due to the parts and computer chip shortages. Silvia Ivanova was my salesperson and she's easy to work with and is someone that went out of her way to keep us in mind. We were able to work out a deal and the car was the model with the options that I wanted. It was a stress-free purchase and that's hard to do at times with most car lots. She's someone that I would recommend and the next time I'm in the car market I will give Byerly and Silvia Ivanova another try. read more

Byerly Nissan - 2022 Pathfinder - Car Dealers Near Me - Louisville, Kentucky

Used to love the service department, but won't let girlfriend go back. The staff has changed, but not for the better in the service department. She went in for a battery that took over an hour to change, they gave her NO options and put in a $500 "7-year gel battery" totally ripped her off. She's not going back there again read more

I spoke with the sales lady via text. Told her what I wanted she agreeded. When I got to dealership she tried the bait and swith, was told all of a sudden cars that had been on lot for months flew of the lot in a matter of days. She really thought I was going to fall for her crap. I am maninly pissed that they waisted my time. I will never do business with these people. read more

Very poor service department. I have been waiting for a part for over 3 months. They said it could be a year. Do not know what Nissan is doing but they have lost me as a future customer. read more

I have a 2016 Nissan Pathfinder platinum edition 4w. I went in for service on 8/21/25 with 43,584 miles. Car was purchased brand new from dealership. Reason: week before I turned corner and car stopped. No warning lights on. Sit for minute or 2 and car restarted. While I was waiting in customer area I received text message that they would like to purchase my car and would make me an offer. About 20 minutes later, maintenance tech came out and presented me with a repair estimate of $9,049.42 for rebuilt transmission repair. I was told I didn't drive my car enough. I walked out and started research. Class action suits. Complaints. They knew about faulty transmissions, but no recalls. read more

10/10 experience. Family owned and operated, transparent pricing! Fair deals and customer service is top notch!

We needed an oil change while traveling and the service dept, especially Jeff and the cashier (unfortunately did not get her name) accommodated us with great servic!e! They we able to get us in and back on the road without a long wait even though we arrived earlier than expected. Thank You! read more

We had an emergency with our battery while on vacation and they got us in and replaced our battery under our warranty. They were all so helpful and kind! 10/10 recommend read more

Upon initially calling Byerly Nissan to schedule a routine maintenance appointment, the operator hung up on me before speaking. I'm not sure what that was about, but I still took a chance. I called again. This time, the operator transferred me over to the service center. It turns out they don't make appointments for what I needed (only walk-ins). So, I chose a day/time that shouldn't be too busy. I was instructed upon arrival to drive into the service area. I did so and let them know what my car needed. I also asked about any discounts since I had gotten a mail flyer for this location as a new customer, but it didn't have any coupons on it. The person helping me said he'd see about knocking $5 off of the total. I promptly went to the waiting room with a bag full of things to do. After grabbing a water and Nutri-Grain bar, I did some language learning on my laptop before reading. Initially, I was one of 2 or 3 people in the waiting room. That quickly changed because, by the time I got into reading a book, the room was full. I could barely concentrate on what I was reading, however, the conversation was rather comical. Thus, it didn't bother me too much. The wait was a bit longer than I had hoped, but it was probably in line with the usual amount it takes for routine car maintenance. The person helping me kept his word about the discount (yay for honesty!) read more

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Service can be a problem sometimes. Made an appointment, but when I showed up, they didn't know who I was or why I was there, and asked me if the part had already been ordered! I told them I hoped so, that's why I had an appointment! It's a generally good place to purchase a car and service it, but sometimes the left hand doesn't know what the right hand is doing, and the mechanics need to be closely supervised by an experienced master mechanic at all times, in my humble opinion. If you're having a problem and can't get satisfaction, contact Greg Daunhauer via email, you should get some results then. read more

I bought my first car with Larry at Byerly Nissan. He was so helpful during the whole process. I had a lot to learn about buying a car and Larry walked me through all the steps and helped me find the perfect vehicle. Service at byerly is efficient and professional. read more

I am so glad I called Byerly after getting tons of various info about my CVT transmission. This was the first place where someone gave a reason why fluid change could cause an issue. Appreciate being treated like an intelligent person who can understand data & information. I made an appointment & was treated with great respect & given explanations about situation with my car's transmission. They ran diagnostics & test drove car. Staff was helpful & kind, and waiting room was clean, stocked with magazines, snacks & coffee. I was out in less time then I was told, exceeded my expectations in several ways. Thank you, Byerly Nissan Service Dept. read more

We leased a car with them 2 1/2 years ago and we take it there for the maintenance. They have always been very nice, helpful and honest with us. read more

Bought my Altima 3.5 in 2013. I had always heard never take it to dealer for any maintenance. This is not the case with the maintenance department at this Byerly. They are the best I have seen in Louisville and southern Indiana. I have taken my Altima there for oil changes and routine maintenance since 2013. They are honest and only recommend you fix things when it is truly necessary. They don't hassle you like Valvoline does. You will be amazed how great and hassle free the experience is. They have been great and consistent since I started going there and I'm sure if you try it you will experience the same. Hands down the best maintenance department in the city or across the river. read more

This review is specifically for the Nissan service department. I came in for a diagnostic for my SUV and that came with a side order of rudeness and condescending remarks. I was told "How would you know, I spoke to your husband earlier". I'm not sure what that was even suppose to mean except your a woman and couldn't possibly know what you're talking about. Will not be back. There are too many options out there. AND it was the Service Manager, Gary that I was dealing with. Way to be a good leader. read more

Worked with Lindsay Daunhauer to purchase a new 2016 370z Roadster Sport Touring with a 6-speed manual. Used Trucar and Amex preferred just as an FYI. There were only 3 available within 300 miles of my location. I solicited bids from a number of local dealerships, but Lindsay did an outstanding job of communicating around my busy schedule. She was always available without being pushy. She was the reason I chose to purchase this car through this dealership. Regarding the dealership: Lindsay was always low pressure but yet in constant communication, informative, available and clearly working to close with respect for my time and money - I had funds from a home sale set to hit my bank and my purchase was contingent upon said funds hitting my bank prior to closing. Lindsay respected that - clearly sensing an inevitable sale - which she made. Go with Lindsay and she will take care of you. read more

It was my first time buying my own brand new car. I wanted to trade in my 2008 Civic because I had been in a hit-and-run accident and by the time I paid my insurance deductible, I would have been out quite a bit of money. I went to Byerly just to see what they would give me for it. They offered me an amazing trade in deal for the Civic (even with the damage) and I ended up with a 2015 Nissan Rogue. The negotiating deal was painless and I was able to get exactly what I wanted with very little hassle. I will be sure to recommend Byerly to anyone who is in the market for a new car. read more

Took my 2016 Nissan Altima in to have a new key fob programed and key cut. New key and fob work great but old key fob lost its program will not work. What happened? guess it just gave up the ghost. At least the new one works fine. read more

I just bought a Nissan Versa from this dealership a few days ago, and I have to say that they have hands down been the best dealership I've ever bought a car from. The staff was super helpful and friendly, and they went above and beyond to make sure that I was taken care of. After 99% of the paperwork was signed, I changed my mind on what financing I wanted. Instead of telling me it was too late to change it, Jeff and the sales manager, Pat assured me it was no trouble to change. That was all it took! Big thanks to Denny, Larry, Jeff and Pat. My girlfriend decided to name the car Beverly in the dealership's honor. I will be recommending this dealership to everyone now. read more

Working with Silvia and Patrick was an absolute pleasure. My boyfriend and I came in near closing looking for a new car, and the staff here treated us respectfully and kindly the entire time. While we were originally looking for a Sentra, it turned out to be at the very top of our price range. Silvia worked diligently to help us find an excellent car that fit in the budget. We left with a beautiful, used Nissan Altima, and we love it! We certainly recommend Byerly Nissan for any automobile purchase. read more

On Monday morning - I had the opportunity to test drive the new Nissan titan XD. I am a current Nissan Titan Owner 2x over and I like the new one. The test drive went great, the Used Car Manager looked at my trade in and I requested that they fax me an offer. My Salesman John Flora said he would do so Monday evening. Unfortunately, after waiting for an extra two days and making three additional phone calls to John Flora - the only thing my conversation yielded was frustration and the knowledge that his day off is on Tuesdays and he was in a meeting while answering my last call today. Incredible. read more

My wife and I recently traded her Murano for a 2016 model at Byerly Nissan. Our experience there was superb. Gwen Stoll, our sales associate, and her colleagues were professional, informative, and straightforward. We were extremely pleased with the vehicle and the process of acquiring it, and will return to Byerly when we are ready to purchase another Nissan vehicle. We highly recommend Byerly. We've purchased and traded in a lot of vehicles over the years, and Byerly was the best dealer we've ever found. If you want to experience what buying a new car and trading in an old one SHOULD be like, we highly recommend you visit Byerly. They get it. read more