A voice mail system answered my call and I was not able to get through to anybody in over 3 minutes or waiting. The worst part was the lack of any greeting to the business. Nothing saying "hi we're bzbest", just a very impersonal cue, not even sure I was calling bzbest. read more

I wouldn't know how their service is, because no one ever returned my call, despite text confirmation of my request. My request was sent to Michael, but I never heard back about appointment scheduling. I ended up booking with yourmechanic.com instead, which was much easier, and included information about the person that would be showing up to my house. read more

$250 for a pre-purchase inspection (less than an hour's work). Not worth it as the car I ended up buying was a dud. The mechanic that did the inspection seemed rushed (like he was doing me favor). read more

I called to replace my serpentine belt as it was shredded. Had them here in 45 min. And they checked over my engine to make sure I needed nothing else. His work was fast and efficient even in the rain. :) Definitely will call them next time! read more

I got myself in a bit of a bind doing a suspension swap in my garage. Being fairly new in town I don't have any seriously mechanically inclined friends and when three fourths of the job was done and I could not get the right rear back together it dawned on me that it may be tough to drive to a mechanic with no wheel. In steps BZBEST. I called and they sent their guy right on time - exactly when they said he'd get there. Ends up i just needed a couple of tools I didn't know about and an extra set of hands... They gave me an honest quote, were up front about their show up fee which is cheaper than a tow, and gave me the hourly rate. The mechanic ran into an unsuspected problem not related to the call and went out of his way to make it perfect before he left. No matter what you've got, these guys are who to call! Best mechanic experience ever. All in my own home. read more

Have used these folks twice and have been quite satisfied. Friendly, competent mechanics come to your house and fix your car quickly and at a reasonable price. Today they purchased what they needed prior to arrival and then replaced my car's radiator and hoses in under two hours. Highly recommended! read more

So These guys rock!!! I received same day service within an hour. He spent all day working on my car in the pouring down rain. He is very focused and efficient. One hell of a mechanic. I will call for him every time I need mechanic work done. Did I mention he beat everyone else's quotes by a landslide! Thank you BZ BEST! read more

I can't say enough nice things about these guys! Tim got back to me quickly with an exact and very reasonable estimate on what it would cost to replace my starter (which is not easy given it's location on this particular engine), and was out promptly and got in done in the rain in about an hour! I would not hesitate to use this service again or to recommend them to family and friends. read more

Can't say enough about these guys! Mike was here checked my van and even offered to come back if the problem persisted. Very nice considerate business will definitely use this again read more

Called Mike just before 11 and the car is done at 1230. I am so impressed, all around. Excellent customer service, incredibly prompt and made the problem go away (replaced battery) without me lifting a finger. I will always call them first! read more

I was having problems with my ford expedition AC unit. It smelled like antifreeze coming through the vents. I went to a local shop only to be told I was going to have to wait until tomorrow to have them even look at the problem. I needed it fixed ASAP. I called BZBEST and they sent a mechanic out within 30 minutes! They told me the problem and gave me a quote right there! It was already late because I wasted time at the mechanic shop. They came to my house the next morning and fixed my AC that day. It was some heating coil unit. It was a big job but they fixed it and I got to sit in my house and relax while they worked on my car! Most people take the time to complain. I'm here to take the time to say "GREAT JOB!" I'm done taking my car to a shop. It's nice to have a mechanic come to my home! Thanks again guys! read more

Great service great punctuality..quality work worth every cent much appreciation to tim and the rest of the guys at bzbest

Mike and his crew do amazing work. They pretty much accommodated my every need. They came all the way to my work parking lot in Lake Oswego to do what should have been a 10 hour job in roughly 7. The guy took apart my whole dash and then some and got it working better than perfect. I highly recommend these guys to everyone. Not only do they do a high quality job but there prices are competitive with stores you have to take your car to. It is way too convenient not to take advantage of. read more

Well I called BZbest because they had very good reviews and and an A rating on the BBB. They responded quickly and had a tech out the next day. The problem is the work was sub par at best. I tried to replace my thermostat and a bolt broke. So I attempted to back it out myself and when I couldn't get it I called a "professional". The guy said he was busy because it was a Sunday around 10am and he could be at my house at 9am Monday. He showed up at 9:30 and started to work. After not being able to get the bolt out he had to tap a new thread which is understandable. However he tapped a hole that was a different length as the existing bolt and a different thread width and it needed to be a Alan instead of a hex. Instead of him giving me the exact bolt I'd need to make this new hole he mad work. He left me with an incorrect bolt with a mark as to the length of bolt I needed. Needless to say I drove around for over 3 hrs looking in every hardware store for this bolt and only after help from another person did I find it and put it back together. On top of that he broke a vacuum line inside my truck while working on it. And instead of fixing it he just left it broken for me to find and fix. And only admitted it when I confronted him about it. After he tapped the new hole you'd think he would clean the thermostat off and make it all ready to go. Instead he made sure to let me know some cleaning up was going to need to be done. He charged me a $75 emergency charge even though he came 24 hrs later. And when I confronted him with my displeasure. He tried to offer to pay me %50 of what the total bill was so I wouldn't file a complaint. It's a little off putting knowing he still has access to my home but that's the cost of business I suppose. Very disappointed with the treatment and service I got and undoubtably a refund is in order. read more

I live in Chico, CA. My son drove my 2007 Prius to Portland for the weekend and it broke down just as he was leaving to come home. He had to leave the car in Portland and rent a car to drive back to Chico. My husband found BZ Best Mechanics on the internet. They were able to repair the car within two days, after which I flew up and drove the car home. Service was great and reasonably priced. We were desperate, as we really don't know anyone in the area, so we went on trust. I would recommend their services. read more

The only thing I can imagine since there are so many good reviews is that they unresponsive to me because I'm a woman. I called 4 times, talked to someone once and they were supposed to get back with me yesterday and nothing. Not impressed whatsoever. read more