Today I went to Tri-City Sales in Ipswich, MA. To shop for new double ovens. It was a remarkably…read morepainless process! The woman we did business with is the sister of the owner (her name is Janet... ask for her!!) and she was very professional and competent. My parents had done business with her before and I was pleased to meet her. One of the big things that pleased me was that the disposable fee for my old oven is going to be less than $100 and the install is less than $300. I had gone to Doyon's in Gloucester earlier in the day and the quoted me $800 for the same service!! I will have my new ovens in less than two weeks. It will be great to have it done since I replaced my cooktop last year (took the gas out and put an induction top in).

"I had an absolutely fantastic experience at Tri-City Sales in Ipswich! I was in the market for…read morekitchen appliances and was immediately impressed by their huge selection. The staff was incredibly knowledgeable and professional. Chuck H was particularly helpful, patiently answering all my questions and guiding me through the different options without any pressure. Their expertise made a potentially stressful decision easy and straightforward. Not only did I find the perfect appliances, but their prices were great and very competitive with the big box stores. The entire process from browsing to checkout was smooth and efficient. It was easy to arrange delivery around my schedule. I highly recommend Tri-City Sales to anyone in need of home appliances! I will definitely be a returning customer."

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

Had Jon fix a sub-zero fridge / freezer tower alignment and leveling issue created by a different…read moreservice company. Jon was incredible. Personable, reasonable and very experienced - knew exactly how to fix the problem and left the unit better than he found it. Addressed other issues like it not being screwed into the cabinet as well. Super impressed and grateful for his services. Highly recommended.

Black Diamond has been PHENOMENAL to work with. Attentive, courteous, and fairly priced - all good…read morethings when you're installing this kind of higher quality appliances. Jon was personable and professional, and we've been recommending him to all our friends ever since. 5 stars, 2 thumbs up. These guys are the best.

Truly impressed with the service oriented approach of the owners and their honesty and knowledge…read more Kind of like wow here is a small business owner who appreciates his customers. My Miele vacuum stick was not working. Went to pick it up and found it needed a new battery which to my surprise was still covered by a warrantee. 45 years in business and still has the customer front and center.

bruce really knows whats up I've been taking my machines to him for years even if he cant fix it he…read moregives me tips on how I can fix it

Deserves 5 stars! Bought a dishwasher from them; had problems with the installation( not their…read moredoing). They took it back and worked with me to find a suitable replacement at no additional cost to me. Up front they had by far the best selection at reasonable prices. In the future, I will immediately go to them to purchase any major appliance.

We remodeled our kitchen and bought all appliances at Synergy, which was suggested by our…read morecontractor. Great experience all around! This is the first time we purchased here and I'm sure we'll be back. Ken, Tim and Bill were very accommodating when we had multiple delays in shipping dates due to the holidays. Thorough and prompt communication on all fronts. Nice showroom where Ken took all the time we needed to demo the products. We would definitely purchase here again.

Our longstanding relationship with David has been very positive. He is dependable and experienced,…read moreesp. in older appliances. He is also quite honest when it comes to estimating repair costs. He has been our "go to" guy for appliances for many years.

Nice guy. Reasonably priced. But…read more.. My husband & I had Dave out to assess and hopefully repair our older model Maytag washing machine. It had been leaving a lot of water in heavy items, like towels, after the wash and spin cycles completed. During the attempted repair, the engine started to smoke. As a result of the "repair" attempt, the washer no longer works AT ALL. We now need to buy a new washer immediately.

I bought a Weber gas grill here, $10 cheaper than Lowes. AND, they assembled it for free, delivered…read moreit for free, and hauled away the old grill for free! They will be my goto guys for appliances from now on.

These guys are great. Super helpful. Very friendly and worked to cram us in during a very busy…read moreseason. They have tons of awards up for service and sales from 1995, so they have been at this for years obviously. I have heard a few comments from people that their stoves are expensive and that this drives the prices of installs up. Let me be clear. They aren't Home Depot. If you want a big box brand inefficient 1200 pellet stove to blow dust all over your house , look like junk and heat inefficiently and unevenly, go to Home Depot. These guys sell the best stoves, they know what their doing, they are helpful, friendly and knowledgeable.

They are wonderful, installed our new gas stove fireplace, no mess. Had a hiccup with the igniter,…read morebut they were able to come and fix it right way. The office staff is by far the best we have dealt with.