Reliable, reasonably-priced neighborhood shoe repair. I had two pairs of new shoes that needed…read morestretching and they did a very good job. They also repair leather goods.

Brought in a refurbished LV bag with broken handles. The owner suggested new leather handles that…read morehe will make plus he has the cognac paint. There were a few other minor repairs such as the zipper pull, and the decorative pieces. He gave me a 2 wk window to fix it and demanded payment upfront. I paid him and the bag was not ready in 2 weeks but more like 3-4 wks. When I picked it up he was still working on it and had an attitude. He had forgotten to do some detail as we had discussed. Will not go back - he acted like he was doing me a favor.

Re-soled and new leather/rubber heals along with new strap for my Alden Shell Cordovan monk strap…read moreshoes, with hidden stitches! 100% professional job unlike Crestwood Shoe Repair.

What a total rip off. $20 just to put in taps. $10 for a basic shoe shine. I could not…read moreunderstand what he was charging me because of his poor English, he does not write down his prices and then he charges 2x the cost of a Manhattan shoe repair. Do not go here.

A no frill shoe repair shop in south Yonkers that was able to spit shine my dress shoes and repair…read morethe bottom heel for a reasonable price and quickly with me having limited time before a early business meeting in the area . They do fast , professional work and the equipment they use is top notch .They also fix zippers , bags and other non shoe related items . 4 stars on my yelp meter , it's time for my meeting.

BEWARE - BELIEVE THE LOW RATINGS…read more It is truly disappointing when an establishment has a lack of compassion and customer service. Especially when the establishment is being trusted to handle high value and sentimental items. This is unfortunately what we experienced at Crestwood Shoe Repair. The lack of communication and care for my shoes was not acceptable and truly upsetting. The condition in which I got my shoes back was horrific and the worst part is that the employee who was assisting me made it his mission to hide the condition when handing back my item. What I have experienced makes me question the "skills" & "customer service" that so many of the positive reviews mentioned and I strongly encourage you to take your items elsewhere if you care about them.

I recently purchased a pair of Maison Margiela shoes and brought them in to have a rubber sole…read moreprotector installed to help preserve the delicate leather soles. These shoes meant a lot to me. I do not have a lot of money, and after wanting this pair for years, I finally saved up and bought them for my graduation. Because of that, I was extremely careful with them and trusted they would be handled professionally. When I went to pick them up, I was informed that they were unable to install the protector because the glue would not adhere to the sole. The frustrating part is that I had explained multiple times the day before that the shoes had leather soles, not rubber soles. At first glance, I was relieved because the shoes did not appear damaged in the store, partly because the damaged areas were being covered with their hands. However, once I got back to my car and inspected them more closely, I realized both soles had been damaged. There was visible glue residue left on the shoes, multiple scuffs, and parts of the leather sole were frayed and peeling. What upset me most was the lack of communication and care throughout the situation. No one contacted me beforehand to explain there had been an issue, and when I picked them up there was no apology or attempt to clean up the damage before returning them to me. I am genuinely devastated that before I even had the chance to wear these shoes once, they were returned to me in worse condition than before I brought them in. For something that took me a long time to save for and that carried so much personal meaning, this experience was incredibly disappointing.

Eric is a phenomenal human being he went above and beyond and I'm truly grateful and appreciate the…read moretime and effort that Eric has I went to his location because I needed three designer bags restored Fendi bag which was purchased the year of 2000 and two Gucci bag's which are older than my three grandkids ages put together... they're , 19, 10 and 3!!! Anywho, I was so pleased with the results of the work MrEric did on my three designer bags that I ended up bringing my Prada bag for him to restore and a pair of Italian leather shoes that I need to be stretched!!! By the way, the fee for my services were remarkable and reasonable Thank You , Mr Eric

charged a lot for a half way done repair, I pointed that out and he hemmed and hawed then fixed it,…read morenot well, but well enough, I guess. Also he said it would take days, when I hesitated he jumped to, he would do it right away. Smarmy business.

I've given this establishment my business 1 time too many. The only decent job they did was to…read morereplace a zipper on a knap-sack. As a shoe repair shop they're a huge disappointment! I DO NOT recommend this place.

Open for 60 years, this place is a hidden gem, owned and run by a kind Vietnam Veteran who's owned…read morethe place for over 20 years. His services range from shoe and jacket repair to watch battery replacement & more. He's a smart and honest man with decades of knowledge and beyond reasonable pricing. I wouldn't go anywhere else for such services. Truly an amazing small business.

Probably the best shoemaker and skilled craftsman I have ever encountered (unbelievable skill with…read morea quality bag such as Loewe, or an expensive Nantucket basket), only to disappear, leaving a phone number on the door that doesn't even get answered. Where are you, Mr. Max?!! Anybody out there know . . . . . ?

I love this shoe repair. Old school. The owner is a very nice guy, friendly, and does beautiful…read morework.

Great service. I had a handbag restored & it turned out even better than I expected. Nice guys.read more

I brought in my mother's 1940 very worn, brown, alligator pumps and a matching purse with a ripped…read morestrap, and they went to work. They secured an alligator hide to remake the leather purse strap. They relined the bag and the shoes. When finished (which took about 4 weeks, due to waiting for the alligator hide) this pair of shoes with the matching bag looked like new. I've also had Occhicone re-dye a Coach bag, repair a briefcase, fix many pairs of shoes for me. I have a special pair of Ferragamos that fit me like a glove, and I bring them in every year for rehab. After 15 years, they look new. I give Occhicone 5 stars! PS, they could do much better answering their voice messages. I sent them a post card asking them to call me.