I can't say enough great things about this place! Carolina was absolutely excellent. I had both…read moreknees done and the time went by quickly. I was super comfortable and able to listen to my audio books as the machine was very quiet. Only bad part is the out of pocket expense plus parking in the city and trying to get out of the downtown gridlock late afternoon. But for me, it was all worth it. I would highly recommend this type of MRI and this particular imaging center for anyone who is claustrophobic or has anxiety in a regular MRI machine.

Excellent imaging services! Carolina was so friendly and helpful, start to finish. She responded to…read moremy questions and my doctor's office in a timely manner. She scheduled me at my preferred time. My wrist MRI was done accurately and very comfortably using their extremity MRI scanner. So much more comfortable than a regular MRI. Radiologist report results were provided quickly. I highly recommend Wilson Imaging!

Excellent service and care from start to finish. The entire staff was welcoming and friendly. The…read moreultrasound tech explained everything clearly and thoroughly. Top job all around.

This review isn't for the service so much as the cost. $2000 per vaginal pregnancy ultrasound, when…read morethe national average hovers around $500. I moved to SF and found out I was pregnant. I was about 8 weeks and didn't have a doctor here, so my doctor in Chicago referred me to this center for an ultrasound. I called to see if they accepted my insurance, and they said they did. On the first visit, we didn't hear a heart beat, so naturally scheduled a follow-up for the following week, at which time we did hear one. On both visits, we did not see a doctor, just the technician, who performed the vaginal ultrasound and did not give us much information. She said she would give updates to my doctor in Chicago, who then called us with information. We switched insurance right after, due to the move and new job, and I found an OB here. At the same time, I got the bill from UCSF--$2K per ultrasound, for a total of $4K. The ultrasound had a bunch of tacked on costs, like doctor's fee (I'm guessing the tech showed it to a doctor there), facility fee, etc. Insurance said they would only cover half of each, so we're paying $2K out of pocket. To make it worse, USCF doesn't have an automated monthly billing option, so I have to log in every month which reminds me (hence this review--I just made a payment!). When we went to my first OB visit, he was going to perform an ultrasound, but I hesitated and asked how much it would cost. He said even if insurance didn't cover it, the cost would be about $300. (Insurance did cover it). This is mostly FYI for those of you that may be going there for a basic ultrasound or something, to know about the additional fees that get tacked on, which your insurance may decide not to cover. We would have been better off going to a doctor's office or something without insurance and paying out of pocket, rather than a research hospital/facility that has a lot of additional fees.

I had a very good experience here thanks to Leslie, who helped me the whole time. She checked me in…read moreand did all my X-Rays, making sure everything turned out okay before I left. She was very friendly, patient and efficient. The whole process was quick and ran smoothly.

The front desk was polite, but the technician obviously hated her job. She was rude and didn't…read moreseem comfortable with the equipment. When I finally saw my dentist to get the retainers fit after the C-Dental xray scan, the top retainer didn't fit. It wasn't scanned correctly. My dentist told me that i need to call them again to have them redo it. I called today to get that scheduled and was told they wanted to charge me 120 for a re-do. For their mistake! I'm waiting to hear back once the party I spoke with today speaks with their manager. Note that my dentist mentioned that they have had problems with other retainers not fitting due to being x-rayed improperly so go at your own risk.

I waited just a short time, the X-rays were done very quickly and that evening I received the…read moreresults of the X-rays.

I almost never leave negative reviews, but this time I felt I had to. No one looking for medical…read morecare should ever be treated the way I was. I had a CT scan scheduled with BASS Imaging for over a week. When I called, I spoke with a representative named Tanya, and the experience was extremely upsetting. She was impatient, dismissive, and spoke to me with very little patience. Several times while I was trying to explain my situation, she muted me while I was still talking. I have never experienced anything like that before. It made me feel ignored, disrespected, and honestly humiliated. What made the situation even worse was the confusion regarding my insurance. Tanya told me my insurance had not approved the CT scan and that my only options were to cancel my appointment or pay about $1,200 out of pocket. I contacted my insurance company, and they explained that they do work with BASS Imaging. The issue was that they had repeatedly asked BASS for the exact amount needed to approve the scan, but they were unable to get it. When I called BASS again later, another representative gave me completely different information. At that point, I no longer knew who was telling me the truth. I wasn't asking for anything special. I was simply trying to understand the situation and find a solution so I could get an important medical test done. Instead, I felt like I was treated as if I was a burden and that they just wanted to get me off the phone. I truly hope BASS Imaging takes this feedback seriously. Medical situations are stressful enough, and patients deserve to be treated with respect, patience, and compassion. I wouldn't want anyone else to go through the experience I had. Update: Thank you for your response. I would like to clarify one important point. During my call, I asked to speak with a manager because I felt the conversation was going nowhere. Tanya told me there was no manager available and that she was the highest-ranking person there. My concern was never just the insurance issue. It was the way I was treated. If Tanya is indeed the highest-ranking person available to speak with patients, that is even more concerning because someone in that position should set the standard for professionalism, communication, and compassion. It has now been almost a week since this happened, and despite your response here, no manager has contacted me to discuss my experience. You mentioned that I should contact the imaging center and ask to speak with a manager. I already tried to do exactly that during my original phone call, but I was told there was no manager available. I truly hope you review the recorded phone calls. They will clearly show how the conversation was handled. My goal is not to get anyone in trouble. I simply don't want another patient to go through the same experience I had.

The quote on implants were astronomical. But the service was top notch and if I won the lottery I'd…read morego to their office and get the full service there. Including implants.

The office is a hot mess and the vibes are sour. Perhaps the man is a talented surgeon but…read morepractice needs help. It's a HARD sell from the moment you walk in the door, until you enter for the real surgery appointment. Then, you find how how it really is. Like another reviewer, I was scolded for being in pain and needing more numbing. Also, like a separate reviewer, I was also sent off into the street with one paper towel, a numb face and drool streaming out of my mouth. I asked for a second paper towel but got ignored. Also, like another separate review, the employees were actively bickering while I waited to be called for my appointment. Also, six months later, I am still waiting for reimbursement.

This place is terrific - professional, clean, and very friendly staff and doctors. Jasmine was…read morewelcoming when I entered, Mindy was equally warm as she helped me with the scan, and Dr. Wong was terrific monitoring my scan and also letting me know his preliminary thoughts. Shout out to Dr. Dovichi also for making this recommendation as I was able to get an appointment the next day despite many other places booking out 3 to 4 weeks.

My grandmother mistook when her appointment was and the kind office staff helped guide her through…read moreit all to ensure she was scanned on time. I appreciate them taking extra care of my elderly grandma, it's refreshing! She mentioned that the scanning lady was so nice and someone named Rachel. She's a lovely worker!!!

The staff at I view, especially the techs are top shelf professionals. Specifically Ms. Vanessa,…read morewho has very calming voice and demands.

Such nice people! They answer the phone right away and call…read moreback! After hours trying to get an appointment at North Cal Imaging...4-5 hr wait time!

I am grateful to have met Dr. Lee. I am a 21 year old male who has been suffering from acne,…read morekeloids/hypertrophic scars, and a range of other dermatology issues. After every visit, I always see myself looking forward to the next! Not only do I receive treatments, but I also come out of every appointment learning how to take care of my skin better. For my acne concerns, she helped prescribe benzoyl peroxide and guided me through a sufficient skin care routine with specific products, tailored to my skin type. Through months of consistent skincare, I've seen significant improvement! For my keloid treatment, she helped me understand what it was and what causes its formation, and how to treat it. She was always honest yet compassionate while walking me through the entire process. Her reassurance helped me through the injection process and taught me how to live with this genetic condition. Through multiple treatments, I've seen my bumps drastically flatten to the point where I'm confident enough to wear a tank top! Throughout our visits, she also makes me feel comfortable to ask questions without rushing me. Her staff are also very professional and courteous. They've always welcomed me with kindness and are flexible with their scheduling. Because of their care, I am feeling more confident about my skin and the ways I can prevent future issues. From my experience, Dr. Lee truly goes above and beyond to make sure I get the care I need. I deeply grateful the care that they have given me. If you are looking for a dermatologist, I highly recommend booking an appointment with Dr. Lee!

Politeness from the doctor and the staff. I went with my…read moremother for her appointment today and when I ask the assistance if the Doctor could se my mother at an earlier time, the doctor came out and ask me unpolitely to step out and staff harrased me too. I just ask a question, like everyone else would ask, and the doctor shut the door on us and did not see my ederly mother. No manners and not professional at all.