ROI is top tier when it comes to customer service. Chris sets the bar with a smile. Great service…read moreis an awesome match for a top tier company.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

just now New I was…read morehesitant at first because I didn't call them in. A salesman just showed up. They took care of the insurance claim for me because of unforseen hale damage. I dealt with a salesperson named David, who was very punctual, professional, and very honest. He knew his stuff and always was transparent with cost. They're installers showed up on time, covered everything up to keep the cleanliness, and got the job done within no time at all. They cleaned up the job site, you would never have known they were here. I recommend this company to anyone that needs roofing done. They definitely earn their five-star rating.

We recently had a new roof installed by Marathon Roofing and have major praise for Scott Phin and…read morehis highly skilled team.  Below are some of the outstanding qualities we found while working with Marathon: --Pricing was fair and explained in terms laymen can easily understand --Our house was built c. 1870, and Scott worked with us and state authorities to ensure we would receive a 20% Maryland state tax credit for the installation --Work started on schedule and was completed earlier than expected --All employees involved in the project were extremely polite and professional --A metal roof was unexpectedly discovered under the oldest, asphalt layer; the added cost of removing it was fair and dealt with promptly by Scott and his crew --Scott was consistently accessible via text or call before, during, and after completion of the project, which proved extremely helpful when explanations were needed --We were so pleased with Scott's work on our roof that we asked him to refer a window installer to us, and are likely to use his recommended vendor on our next project If you seek fair pricing, professionalism, and efficiency--in addition to articulate, responsive communication--we enthusiastically recommend Marathon for your roofing and other projects.   Sincerely, Thomas & Rebecca Dineen Baltimore

Ryan and the Marathon Roofing team was nothing short of amazing. They were referred to us through…read morea friend. From the first call and visit through the final installation, they were the easiest contractor to work with, especially when working with our stubborn insurance carrier. Ryan and the team made multiple trips to our house to work with the insurance inspector/adjuster to make sure we were taken care of and treated right for the damage from a hail storm. Once the claim was approved, he reviewed it in detail and submitted a supplemental claim to cover items that were missed. They are very thorough and professional. The actual roof and gutter installation was timely and went very smooth, even in extremely hot weather. The clean up was like they were never there. We highly recommend Ryan and the team from Marathon Roofing. It don't get any better than this.

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

No raindrops falling on this head thanks to Brandon at TSW Roofing. We had a leak in our flipped…read morehome and immediately I went to Yelp looking for a contractor. I saw the awesome reviews and just knew I had to give them a chance. Thank goodness I did. They were responsive and immediately assessed and fixed the roof. No more leaks! We've used them about two times now for other projects and love their work. The prices are good too nothing hiked up. Go check them out.

Our roof was leaking and I found TSW on Yelp.Tom was great during the entire job start to finish…read more All our plywood and shingles replaced in one morning I still can't believe it. They also did gutter and downspouts. Give them a shout I'm glad I did!

Good price, good work, kind people…read more Hiring contractors can often be a really tiring and frustrating process....so happy I found these folks. I had gotten quotes from 3 different companies and finally chose three milo g. They fixed my garage (roof, support structure, painting, siding) for a very reasonable price and did really good work. 5/5 recommend you use these folks over other local contractors.

Honest. Fair. Trustworthy. Good Communication. Punctual. Excellent Work…read more What more could you want from someone working on your house?! We had them do a minor repair job on our roof some time ago and more recently they installed new siding on our entire home as well as repaired our aging gutters and downspouts. Their work is top notch and we're planning to hire them for other projects. Also, our dog liked them and that's saying something!

We used Four Seasons Roofing for our flat roof because of a family recommendation. Not only was…read moretheir estimate the best, but they clearly explained their choice of roofing material, pricing and process. Rain and snow-melt were leaking into my kitchen and with more bad weather on the horizon, they got the job done ahead of the storm. Their office was quick to answer questions and the crew was friendly, meticulous, efficient and left the site spotless. For the first time in weeks, thanks to Four Seasons, it's raining outside and not inside.

I am very pleased with my decision to hire Four Seasons to replace my roof. They did a quality job!…read moreAll the employees (yes they use employees as opposed to other shell companies who use sub-contractors, call centers, etc.) were professional and knowledgeable. I visited the job site of other contractors and rejected them before selecting Four Seasons. There terms and conditions in the contract are very fare compared to the one-sided contracts of their competitors. You can't go wrong with Four Seasons!

It was a bit hard to get the proposal, in two ways. First the salesman was very long winded. I…read moreknow he was explaining their product but it was totally unnecessary. I even asked him go get to the point. Then once we got the info they were almost 12,000 over the other but WITH similar products. They have to much overhead. I asked for the cost if they needed to take up the plywood for the entire roof. That but was extremely low.

am beyond livid right now. I have an 8-week-old newborn at home and have gone out of my way to put…read moreup clear signs so people don't knock or ring the doorbell. I have a dog, and he barks every time someone knocks, which inevitably wakes the baby. I have a sign directly on my doorbell and a massive 'No Soliciting' sign in my yard, yet this company ignores both. I have security footage of a representative from this company walking up to my door, looking directly at my sign, reading it, and choosing to knock anyway. If this is how their employees are trained to treat property owners and ignore basic requests, I can only imagine what they would ignore during an actual home renovation project. There is zero respect for property here. I will never recommend a company that blatantly disregards the signs and boundaries of a homeowner. Avoid them if you value respect and professionalism.