Zen Windows was the kind of company we were looking for. Pierce listened carefully to what we…read morewanted and focused on that. There was no upselling at all. He was quite knowledgeable about their products and made an informed recommendation. The communication with Pierce and with Dave was the best - very responsive and very direct answers. When there was a bit of a hitch in the process Dave went above and beyond to make sure we were happy with the outcome. We picked the right company and the windows are beyond our expectations. Thank you, Zen Windows!

Mike's team replaced all the windows in a 100 year old home. The entire team and process was…read moreexcellent; professional and well worth the price.

AllSeason's crew did an excellent job and in the end I'm happy with the outcome. Their bid was…read morehigher than others but i have high confidence in the solid quality of work they did on my old home. They resided my entire house (after another company did an awful job that resulted in water damage) and replaced several windows and installed a cedar soffit. Communication could use improvement, and I would not recommend them to replace any exterior doors (their bid was insanely high). There were a few issues along the way (damaged meter box, dented gutter) that I wish would have been brought to my attention, but everything was addressed and in the end the crew went above and beyond to make me happy. They did an excellent job installing a beautiful cedar soffit, which is now my favorite part of my house.

I'm providing a disclaimer here that Alex and his team did do a very good job replacing the seven…read more30+ year old windows in my 90's house in Vancouver with much better Simonton. But I do need to point out some glaring details about this project as a note to myself more than anyone else before hiring this company. I first reached out to them in November last year and Manuel responded back very promptly using the odd messaging system Yelp uses. We traded a few messages, and Justin came out not long after to do a survey on the broken window in the bathroom which looked like it had been hit with a BB or a bullet. He gave me an estimate on replacing that window but pointed out that a lot of my other windows either had a lot of condensation build-up and/or mold beginning to grow out of the dampness. I ended up making the executive call to replace them all. It was a perfectly enjoyable hour or two discussing and then finishing up paperwork. He said he'd be in touch in about 4 - 6 weeks and left. That's where communication on an unprompted basis ended. I waited for almost 2 months before I picked up on the old Yelp thread because no one ever reached out during that period. Manuel told me twice he'd get back to me, but he never did. Someone named Skylar called me and told me Manuel had left on family leave. What kind of professional leaves his customers without notifying them that they are being handed to another representative? Then Skylar handed me off to Luke and despite my request to give me a heads up so I could let my work know if I needed to be home, he never confirmed anything. A third party delivery service showed up while I was sleeping and I had to clear out my garage so they had room. Then half an hour later Alex and his team showed up to start installing. I'm lucky my job was flexible enough to take me not coming in that week, but for other customers, do they have that kind of agility? It took them two days total to do the main job and then finish. After that Alex showed me the work and I signed a paper that he said was more for his team (I do a lot of projects for work and I'm pretty sure they were contractors for ASW). After that Luke said he had to do a walk for job completion that was never followed up on. I called him as promised and he said he'd get back to me, but he didn't. Then came the Docusign asking me to verify the job walk was done. I didn't sign it, thinking he had to do his walk. This was a $20k job. This is the first house I've ever owned. I wanted to be sure. He then said the job walk was done and I signed off on the work which meant the paper I signed with Alex was the final sign off, but he could have just explained this and saved us an email thread. One final laughable detail is his email to me didn't have an attachment, so his marketing team had to send me the photo he referenced to verify I signed. All in all, this whole process left me feeling like I was an inconvenience to them rather than a customer. The plus side: The windows look great. They reduce outside temperature and noise at a noticeable level. But ASW is just the coordinator. Other companies manufacture the windows, deliver them and install them. The one thing they should excel at is communication with the customer, but they decidedly don't.

During installation, the crew added shims that lifted the door frame, which caused the door to lose…read morethe proper clearance needed to slide smoothly. As a result, it would not open and close properly. It took 3 service visits to cut out the excess shims to correct the problem.

Everything went well until installation. A few adjustments later and the gaps were closed…read more Competitive pricing but not the lowest

These folks did a great job removing an old builder mirror from my master bathroom that was…read morestarting to bow outward. It was a large mirror, -70"x-40", and as builders mirror are it was adhered to the wall. They removed the mirror with no damage to the wall at all, and were in and out in about 10 minutes. They communicated very well, the folks arrived comfortably within the scheduled window, and we found their value to be very excellent given the odd job.

I had my large front window glass replaced using this company. They were honest, fair, reliable,…read morefast and friendly. The price was so surprisingly cheap as I expecting to have to pay a lot more to replace my window with a broken seal. Wish I would have done it a lot sooner. The technician even fixed my front door as it was sticking just because he was a nice guy. Amazing! Use this company and you will have no regrets!

I reached out with a weird and specific mirror need, and they were helpful and accommodating! Use…read moreAlpine Glass for all your glass needs!!

I have worked with a few people at Alpine glass and each has been courteous, responsive and…read moreknowledgeable. Monique let me know when was the best time to get my questions answered and by whom per my job requirements. Brett is a busy person, but when it's your turn he is 100% with you and gives you accurate info and appropriate quotes. His goal is for us to be completely satisfied with what we want for our home. Pete knows what he is doing and when he came out to my home, he answered all my questions and really ramped me up so I understood what was called for and helped me make the best decisions. I think Alpine glass is a great place that you don't know is there until you need it. So glad it is close to home and I don't have to go to a showroom in Vancouver.

From the first phone call through installation, everyone I dealt with was professional and polite…read more They know their products, and worked with us to get what we wanted. My new security door looks awesome and I cannot say enough good things about Mascotte. Thank you for an easy experience.

We live in Salem and absolutely love the security door we purchased from Mascotte. Great customer…read moreservice,communication and product. We love leaving the door open and feel safe knowing we are secure.

My dog ripped two holes in a existing screen sliding door what a bummer. I saw this company did…read morescreen repairs however I wanted to upgrade to a new door and let mesh! I went the custom door option and brought in my old damaged door. Communication was clear on timing and cost as well as different options for pet mesh. While they do deliver I choose to pick up and install myself but had some hiccups. They came out to fix it all and reassure me it all Worked great in the end and I was very happy with the quality and results as well as friendly staff!

Had to replace multiple very damaged screens. I took 6 screens, and two they were able to replace…read morejust the screen, and 4 completely remake. It was great price and pretty fast. It's about 1/2 price of what Home Depot charges