Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

Although my experience started out really well (Denny was excellent), there were many negative…read moreexperiences that came along later. I would only say that in these first moments of vulnerability that come along with severe water damage, try to hold back and get more bids, learn who is truly reliable. I know results vary and I hope others have had better luck, but I have learned not to trust Yelp reviews at all.

Sarah is fast at responding and making sure that she's in touch with you as you go through the…read moreprocess. We are thrilled to work with her. Also her project manager Jason is always on top of his stuff. Their prices are competitive for what they do. They will walk you through how to contact your insurance company. They offer all the emergency restoration you need. Give them a try I doubt you'd be disappointed.

I found myself in a distressed situation and immediately felt supported when I met Sarah, the…read morePresident of the San Fernando Valley office. Immediately I felt that the interaction was far from transactional but one of education, genuine care and professionalism. Sarah not only meant what she said but she did what she said. I felt as though I was her only customer as she made herself available and answered any and all questions. I highly recommend Paul Davis, especially Sarah.

American Water Restoration really came through for me after a neighbor's plumbing issue caused…read morewater damage to my home. Ernie came out quickly, documented everything and his team set up clean and efficient enclosures to contain the affected areas. They also communicated directly with the insurance company which made the entire process much easier on me. Susanna handled the office end of things and was always organized, responsive, and easy to reach. Everyone who came into my home was professional and, most importantly, trustworthy! When you're dealing with unexpected water damage, that means a lot. AWR should be your first line of defense in any water damage situation. They absolutely deserve their 5 star status. Very grateful for the whole team!

I recently hired American Water Restoration to do some remediation/encapsulation work at my home…read more(prepping for the sale of my home). Ernie and his team were absolutely fantastic. They were beyond helpful, thorough, diligent and patient (as I was staying in my home while the work was done). They were always punctual, pleasant and accommodating. After the work was completed, the inspector who came to my home indicated that the work done by Ernie's team was excellent - EXACTLY what one would want to hear from an inspector! Very reasonable cost, superior work...what more could a person ask for? I am super grateful, would easily hire them again, and would highly recommend Ernie and his team to anyone seeking remediation/encapsulation services!!!

I really was at a loss when I discovered water damage in our guesthouse with suspected mold. I…read morewasn't sure how to proceed, but one thing that was confusing was pretty much no remediation people I talked to would actually patch up the walls/floorboards/baseboards after taking them out and getting rid of the mold! Daniel and his team on the other hand.... They did everything! Daniel was so friendly and chill and seemed to know exactly what the problems were and even pointed out other problems as they went through our repair job that were helpful for preventing further damage and such. When work started, they put up plastic to isolate the problem room and cover furniture that couldn't be moved, took out all effected materials, and Daniel's guys even went to source some floor boards they had to remove due to damage which was something we were having a hard time doing ourselves. It was so appreciated on our part because he went out of his way. Real stand up guy! They patched everything up and it looks good as new and no moldy smell even a month later! When we first got a quote we balked at the price... everything is so expensive now and we weren't sure what to do, but it had to be repaired... so it was worth the price to have the convenience of the team who took out our walls and floors and such to be the ones who put it back. So overall, it made sense to go with Daniel and is team just for the consistency of the care. And they did a great job on both ends!

Highly recommend. Daniel was incredibly reasonable and provided cogent advice with no hidden intent…read moreon up-charging to do unnecessary expensive work. These guys deserve a call.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

We had a horrible leaking pipe in our apartment that made a lot of damage. Gary and his team went…read moreto work quickly & effectively finding all the damages . They tore out all the walls and flooring. They also made sure to disinfect , clean & dehumidify the rooms. I have never seen a more professional company work so well together & so quickly. They work so neatly ! Very professional ! I would definitely recommend.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We had this company come to do smoke remediation after the Eaton fire. They were very kind and…read morethorough through the initial visit but things went a bit array after. They didn't provide a clear order of services and multiple people seemed to be coordinating the clean up but all insufficiently. We had to repeated call the office to get updates and know when people were coming into the house. The cleaning crew did a good job on the attic insulation and vent cleaning. But we had to call the powers washers back because they missed a few spots outside. They had the main interior cleaners come before all the other work was done so we had to ask them to reclean the house (we found a lot of dirt and footprints in the house). There was mismanagement of the workers by the company. Our main agent couldn't make it and the replacement they sent to pick up our check straight up lied and ghosted us. All in all, the job was complete and they were open to redoing work when it wasn't done. So we appreciated that.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

They showed up on time, fixed the problem, and made it as enjoyable of an experience as it could…read morehave been to remediate mold and water damage.

I highly recommend Restorez. I had a bad situation that flooded the underneath of my house with…read moresewage. Their work was professional and efficient, and they did a fantastic job liaising with my home insurance and getting my claim paid out. Everyone I dealt with from the project supervisor to Sophia over the phone were terrific and top notch. I would use them again in a jiffy (though I hope I never find myself in that kind of situation again!)

What an absolute nightmare of a company to deal with. It's all great and happy if you're willing to…read morecommit insurance fraud. If you're not, expect lack of communication, any communication is a "miscommunication", and expect a hefty bill with "creative invoicing". I'm all about saving a buck but at the cost of MY premiums & integrity, no thanks. $300 for some friend plumber to create a fake report to send to insurances. INSANE. Never mind the absolute lack of care for your items when they pack them up. I had my succulent plants thrown in with all my jewelry & bathroom items. Absolutely could've and would've love to pack them up myself and put my plants outside if they listened to our request to not start on Friday and to reschedule to Monday. My partner & I were at work as their team entered my home by telling our roommate they were supposed to be there. Ask for an itemized invoice? Crickets. Try to talk about issues? Deflected to the other 3rd company parties they work with while in your house. I asked over and over for an invoice, gave my email multiple times, nothing. Just to get called 4 days before they decided to consider me late by their AR department. 17,000 in 4 days?! (Master bed) Luckily, Zach (their AR team member) was easy to work with and I was able to have an extra week to pull funds. There are so many more details - I will gladly post our text messages and videos (I have cameras in/out). ** Look at EVERYTHING they make you sign, when they hand you an iPad with only a signature window up & they say oh, that's just x document, ask to see that document first. I asked for an estimate over & over to be told they don't do those they just bill your insurance, just to find out I signed some mysterious 20,000 estimate? Absolutely not, especially when they told me it would be around $8,000 if I paid myself and not go through insurance. He explained I was signing a promise to pay if my insurance doesn't cover and a 3 days before quit contract if I change my mind.

I knew I had a leak in the house, but the first plumber I called was not able to locate and…read moreidentify the source of the leak. I then called Sherlock and that turned out to be a great decision, because they not only quickly found the leak (under the house), but also resolved the problem! I was able to get a quick next day appointment with Sherlock, Ron came out and I'm telling you he found the leak in record time, a true specialist! He then clearly explained some options for resolving the problem and mentioned their company also fixes leak issues. I decided to hire them again to stop the leak and do some pipe rerouting work. The second appointment was also quickly scheduled, and this time Ron brought his partner Amit for the resolution work. Both Ron and Amit and very knowledgeable and professional, they both demonstrated strong problem solving skills and they work very well together...that in itself was a nice thing to see! Both Ron and Amit provide ideas for solutions that will have minimal damage and be cost effective, which made where to reroute the water line a less stressful decision for me. Like I mentioned above, a major advantage in going with Sherlock is they not only identify the leak source, but they also fix problem. They are skilled and equipped to deal with anything from start to finish, which is very efficient and ideal for the client. Overall my experience with Sherlock was totally great, they identified and solved my problem very professionally, and saved me from a lot of additional stress and cost. Based on my experience working with Ron and Amit, I highly recommend Sherlock for leak detection and resolution and would not hesitate to refer them to family and friends. If you suspect or know you have a pipe leak, save your time and money and just call Sherlock and they will get it done for you! A BIG THANK YOU to Ron and Amit for the outstanding work and service they provided...very highly appreciated, thanks a lot guys!!

Im very happy with the service that they provided. He exactly pinpointed where the location of the…read moreleak was. He was very patient walked me through everything. He was patient enough to come back a second time to double check and verify everything. Price was fair definitely recommend their service for leak detection.

Sudden major water leak due to the negligence of the neighbor. Called this company after reading…read morepast reviews. I was not disappointed. Great service, thorough project management ability, great communications, met all the expectations.

We had water come in from outside and make its way under our staircase, damaging the flooring and…read moresurrounding area. We got a few estimates, but Omri was by far the most thorough. He explained everything in a way that was easy to understand, was honest about what needed to be done, and his pricing was very reasonable. From the moment the crew arrived and carefully protected our home, you could tell they take pride in their work. The whole experience was smooth and professional. I highly recommend Omri and Yostin Water Damage & Restoration!