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    Caffe Nero

    3.5 (65 reviews)
    Closed 6:30 am - 7:00 pm

    Order Caffe Nero Takeout or Delivery

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    Business Info

    CAFFE NERO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups

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    Recommended Reviews - Caffe Nero

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    Reviews With Photos

    Sharika M.

    Service and food is awful here. Got here around 6:30pm yesterday (5/18), entered the wrong side of the line and the lady behind the counter rudely exclaimed, "if you're looking to order, you're on the wrong side". The cafe wasn't crowded at all to the point she couldn't take our orders on the other side. She also rushed our orders, we asked for a couple of minutes and she rolled her eyes. We also asked for less ice in a drink, she proceeded to fill the cup with mostly ice, when we asked her to take some out, she got mad. The pastries are not made in-house. I think it's a hodgepodge of pastries from Stop & Shop, Costco and BJ's. The iced caramel latte was off-white, aka just milk and syrup. They started turning off the lights at 6:45pm, the store doesn't close till 7pm.

    Hot drinks menu
    Cheyanne A.

    Love the vibes, very cozy as soon as you walk in with plenty of different areas/ types of seating to fit your needs :) person taking orders was very kind and patient, walked me though the different sizes my drink choice could come in. Overall the blueberry muffin is solid for the cost and bonus points for the chill music.

    Iced Matcha Latte and Ham and Cheese Croissant
    Angelina R.

    Overall, I'd say the main draw of this Nero is the ambience. It's a great study spot and I've never been more productive than when I come here. However, for the price, I think the food left a little something to be desired. Don't get me wrong, it was still decent. I'd be more than happy to come back and get a quick snack during another study sesh or to grab a bite with friends. It's not wildly overpriced compared to some other cafes in the city, but in terms of quality of food, it wouldn't be my first choice. The matcha, to me, was too milky and lacked a strong matcha flavor. Still, it satisfied my morning caffeine craving. As for the croissant, it was a great start to my morning! Very soft pastry with a good amount of ham. On the other hand, I think it could've used more cheese and it maybe could be something easier to make at home. As for the service, it was very quick and efficient. The workers were happy to assist and get my order working! And, as I said before, very aesthetic ambience and a social yet quiet working environment. As of now, cafe nero is a great standard cafe option for me, but I'd be interested to come back and try some of their other offerings!

    Immediately after ice blend
    Rachelle A.

    Fancy business filled with university students studying. Its a good work environment with plenty of ambiance and near accessible businesses and resturants. However, the drinks specifically the smoothies did not quite meet expectations. I ordered the dragonfruit smoothies for me and my dad. My family came down to Boston on my break before my graduation- theyve only been able to come here a couple of times because they are all the way across the country. The smoothie we ordered was runny and had the consistency of juice. The first smoothie was okay but still juice like. Mine came out the same way but more like juice. I asked for ice to thicken the texture but it was still the same just colder. The cost was about $10 for both which wasn't bad at all. The sizes came in small or medium. Although there were a lot of people in this establishment the line was not packed at all. I would just recommened another establishment if you are looking more for youre dollar and for flavor. But if you are looking for a quick treat maybe a pastry would be a better choice.

    Vegan Breakfast Roll  Iced Strawberry Vanilla Matcha

    Great cafe: great ambiance. A great place to work and study for hours (even to just hang out with friends). The food is a bit pricey for the quality of the food but most cafes are like that. The food itself is mid but it's just enough to energize yourself throughout your study session. The main reason that made me want to write this review was the service. I ordered iced strawberry matcha latte but I forgot to replace the milk to nondairy milk (I'm lactose intolerant). I was fully willing to pay for a whole new matcha latte but the worker told me that I didn't have to pay-- so I got a new matcha latte with oat milk for free. It's a simple gesture but greatly appreciated. The atmosphere is great, the food is mid, and the drinks are pretty good. But I think the most important quality of any cafes is the service. How the workers treat their customers is the impression we have on cafes and I'm happy with the service :) Side note: I also love that they leave a syrup out for anyone to use so instead of asking the workers to make a drink sweeter. Another side note: I'm a huge matcha girl so I just wanted to leave my honest review of their matcha drink. The quality of the matcha is 6/10. But their strawberry and vanilla sweetness make their latte boost to 7.5/10. It's good and sweet. I know some matcha enthusiasts like their matcha's sweetness subtle but I like mine sweeet. Their matcha focuses more on the sweetness than the quality of the matcha itself (and that's fair bc it's not that each cafes specialize themselves in matcha). What I'm saying their matcha is good enough LMAO. So my final review: food -- 3/5 atmosphere -- 5/5 drinks -- 4/5 service -- 5/5

    Cortadito.
    Jose B.

    Really chill place not crowded excellent coffee and goodies. Very laid back I recommend it.

    Latte

    Milky Latte, soggy and overpriced sorrentina pizza -- the entire pizza was DRENCHED -- and sandwiches with virtually no meat or cheese; just bread. Don't waste your money here.

    Wi-Fi speed test
    Andrew T.

    Nice open layout with outlets available at a good chunk of the tables and booths. Cozy armchair and gas fire place make it good for chatting and catching up with friends. Unfortunately the Wi-Fi is a bit slow - 5 up/down at 7:30 in the morning with only 2 other people in the shop. If you need to do any work that relies on a solid connection, you might need to carefully consider your bandwidth requirements.

    Chicken Pesto Provolone on Foccacia Bread and Vanilla Latte Grande (16oz)
    Matsurika P.

    Nice open area with plenty of seatings. It's more of a study spot than to sit and chat with friends. I really liked the chicken pesto sandwich and the vanilla latte and the prices were really fair. Service was a bit slow since it was only one person behind the counter.

    More baked goods 10/17/22

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    3 years ago

    they do not wear gloves when dealing with your food overall it's good service but for health reasons I believe they should wear gloves

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    7 years ago

    good coffee and great place to do work if you can find space, but it's always freezing in here.

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    Page 2 of 2

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    Phinista - Tofu Bánh Mì

    Phinista

    4.4(319 reviews)
    1.4 miFenway
    $$

    One of the spots that people kept recommending for good coffee & Bahn mi. overall takeaways: good…read morematcha color & flavor, drinks were not too sweet (which is an Asian compliment!), quaint spot. Would rate 5/5 on drinks, 4/5 on food. We got the customer favorite: iced pandan matcha (with oat milk for preference) -- overall: good matcha color & flavor, pandan was not too sweet, ice ratio was good. My bf really enjoyed this one! I also got the Iced Saigonese -- strong viet coffee, still yummy with the sweetness & the foam on top enhanced the creaminess of the drink. We ordered the BBQ Pork Bahn Mi + egg, I would recommend adding the egg for sure! The egg was creamy & runny, giving it extra flavor. However, Bahn mi itself was not particularly special. We actually ordered the egg after tasting the Bahn mi & it was a little dry. Nice location, seating inside & outside but construction was happening outside, so it wasn't as enjoyable. We had went around 1PM on a Wednesday & the seats were filled. Saw some people with computers, with no problem.

    I tried their iced vanilla latte and really liked it! The vanilla syrup was sooo good! I also got…read morethe banana pecan muffin and that was really good too! I waited a little while for my drink but it wasn't too bad. There were a lot of students working on their laptops so it was kind of hard to get a table inside, but they have outdoor seating and it was much easier to find a spot out there. I'll definitely be back!!

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    Starbucks - Iced Pumpkin Cream Shaken Espresso

    Starbucks

    2.4(65 reviews)
    1.4 mi
    $$

    Loving this Starbucks lately! I happened to rediscover this location again on my way to work. They…read morehave recently redesigned the interior and it looks fantastic - a nod to the Starbucks that I fell in love with so many years ago! It's clean and has that homey yet modern feel to it. I'm so glad they kept this location in the area as it is really nice to have in the heart of the Longwood Medical area between the schools and hospitals, and it is nice to have the full store in addition to the pick-up only location at Beth Israel. Anyone who goes through this area knows it can get pretty busy in this area, especially during the mid-morning rush with the hustle and bustle of people going to work, appointments, or class. Even when it's busy, they have a good rhythm and get the drinks and food orders out efficiently, while still keeping good quality. The staff have been great, and they really do care about getting the orders done right. If I am more pressed for time, I try to order ahead extra early just to make sure when I get there my order will be ready or almost ready, and I haven't had any issues with delays. This location is up to the Starbucks standards that I expect!

    " Cranky Employees" A Dirty…read moreStarbucks So the staff in this Starbucks were not too friendly at all . They were cranky and in a bad mood during my visit today . I came in to get some cups , lids , and straws . That they sell for cold beverages. I also got a dragonfruit refresher it's in the picture. The ambience is not too friendly or welcoming. I hope it's just a bad day for them today. Because usually all Starbucks, I have been too normally have a great attitude. The bathroom was also dirty and the place was a bit dirty . This is why I didn't want to get a pastry or a food item today .

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    Iced Pumpkin Cream Matcha

    Caffe Nero - coffee - Updated August 2026

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