Very happy Dublin has a nice hardware store like this Ace Hardware. They have a nice selection of…read morevarious items and helpful employees. Vastly knowledgeable over the people at what I like to call Home CheapO. It's nice when the employees of a store know where to point too, instead of of the common HD employee response of " this is not my department ".

They are super nice! I went there for the pies, but hope to return there for DIY projects!read more

Workbench True Value on Santa Rita Road has been my go to hardware store for 23 years. I can always…read morecount on finding Whatever I'm looking for from a screen door replacement part to painting supplies. Walk into the store and you will be greeted immediately and asked if they can help you find something. Old school service!

I come here for my mushroom compost and yes I showed up 10 minutes before closing but I knew what…read moreI needed and I knew they had it. Although the nice gentleman reminded me he was closing in 5 minutes he asked another employee to get my dirt and he di no problem. I would have given 5 stars if I had not been told next to go to the other location because they were open later. I will still continue to buy my mushroom compost from this location but hopefully they will keep their suggestions to themselves.

I would like to give a shout out to Lily (sp) at the Blackhawk Ace Hardware store…read more I have been looking for a cabinet drawer part that is rare and difficult to find. It took awhile, but not only did she locate it but also patiently worked with another store (not local) to hold the item for me. This is the epitome of superior customer service that isn't always present. She is very professional, friendly, (and also pretty). Great job and many thanks.

I've visited this location twice in the past two days and had negative interactions both times with…read morean employee named Lily. She was unhelpful, dismissive, and displayed a poor attitude -- not only toward customers but also toward her coworkers. That kind of environment is noticeable and reflects poorly on the store. Customer service is what separates Ace Hardware from larger chains. If management wants to remain competitive, additional training and oversight may be necessary. I'm sharing this feedback in hopes that it leads to improvement.

Lots of variety of items. Clean. Plenty of help. Higher quality products most made in USA. I HOPE…read morethey stick around because HD quality is slip sliding away. Well trained staff. Easy checkout and shopping experience.

I really enjoy this store. Its close to home AND its has everything I need for gardening…read more Sometimes, it can be a bit of a challenge (especially outside) to find a service associate unless you head to the front of the store. But overall, they have a huge variety of things! I like that they have many grills to choose from!

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

I decided to go to Pete's Ace Hardware after finding no help at my local Lowes. I needed a cabinet…read moredoor hinge replacement. The staff at Lowes said he was only doing stocking and I should pick out possible replacements and if it does not work, return for refund. His and my incompetence was at the same level. An entirely different experience at Pete's. Within seconds after entering the store, a staff member asked if he could help me. I showed him item I needed and he found the exact model needed and asked another associate to confirm it. Never get this type of service at a Big Box store.

I forgot to lock my car and asked for a favor to use my remote from the garden area i had just seen…read morea man just come from that entrance. (5/18 @ 3:35 pm) Large African American man pointed at the sign in a rude manor "IT SAYS EMPLOYEE'S ONLY." I was just asking for a favor I just needed a couple more feet for my fob to connect to my car from the garden area. The regular garden employee is always super sweet. I come here often and NEVER have I been talked so rudely. Needless to say I walked out and went to another store for my gardening needs.

This place is my joie de vivre. I even have the sweater…read more The plant section is a Union City oasis. A slice of Eden. I love getting my perennial flowers here, lots of rare stuff that you can't find at most nurseries. I got my jasmine, fuschia, lavender, salvia, petunias, nemesia, zinnias, and cosmos here. They have lots of unusual colors. Tomatoes are $3 most of the time. Strawberries come in a prolific 6 pack. Thai chili and basil can be found here too, as well as okra and other harder to find veggies. Seed selection is the best. This was my year for planting from seed and the basil seeds I got from dales produced spicy sprouts that are so much more fragrant than that at the grocery store. Staff is welcoming and extremely chill as I tend to browse here for hours! Price point is lower than most specialty nurseries while providing a world class selection.

OPEN still March 20 2026 and being run by new management and same staff…read more Ace manager runs this Dale store. Very friendly service, great selection. Highly recommend. It is not closed that is a mistake.

This review is specifically for the staff members, Sunita and Tanya, who help me with my curbside…read moreorder. I ordered probably the heaviest weighing items and a bunch of them. Usually I order heavy stuff for curbside pickup because I have a hard time loading it myself. And Home Depot will usually send out some strong guy to help me. Today Sunita and Tanya came out with my order and kicked ass. They were so helpful and sweet and super strong!! Really appreciate their help!!

Just a mess of a store. Horrible customer service, disorganized, surly staff. Tonight I had an…read moreemergency and need to quickly get some things and found that an entire aisle was flooded with water. Seems that things like this are always happening at this store. Went to Lowes in Dublin instead and got what I needed. Much better service and shopping experience. From now on it's Lowes for me. Will never visit this Pleasanton Home Depot again.

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

This review is specifically towards Lowes Installation Service…read more This is the WORST service ...very un-professional sub contractors. Lowes does not own installation team, but rely solely on subcontractors. 1.We paid Lowes full price for installation and was assured scheduler will call within 48 hours 2. Had to call Lowes after 96 hours waiting...who gave me subcontractor number.....who happens to be in LA, while I am located in SF bay area 3. The subcontracttor NEVER called, I had to call 3-4 different times to be "assured" installer will call me 4. After 4 times, they gave installer number ( name AJ )....who never ever answered the phone 5. Finally after lot of escalations by Lowes install team, so called AJ called this morning telling ( not asking) that he will visit between 100 and 130 6. AJ does not have simply courtesy to call/text that he is running late 7. Shows up at 345....one look and says he can not install garage door opener ...the reason he gave is power outlet point is not exactly above opener motor. 8. Asked if its building code, he explained Lowes prohibits to install if power outlet is not directly above motor....and he will call Lowes to cancel installation. VERY unprofessional installer...but thats only installer Lowes has. Anyways....stay away from Lowes Install....far far away,....

Had a pleasant experience today when picking up some salt pellets during lunch time. In and out…read morewithin 15 minutes. Service was quick and thank you to the staff who helped me load six 40lbs salt pellets Diamond Crystal bright & soft($8.99) to my car. Also I have their rewards app so I was able to use a $10 coupon off over $50 spending. Without the coupon, their regular retail price $8.99 is a bit more costly than Home Depot $6.73 per pack (bulk price -6packs or more or $7.48 regular price) but with the coupon it offsets the large price gap. I am paying about $4 more than Home Depot but I think about the time I save for check out and I won't need to do the heavy lifting all by myself. Their service speed really helps when you know you can make a quick stop to get things done in a short amount of time. I hope ACE can think about offering bulk pricing on sale pellets in the future so their price is more comparable to Home Depot. I also noticed that they now got pies by the entrance! I know where to get some pies the next time I crave for it.

I shop here at least twice a month. They always have what I need and they're super helpful. They…read morehave great prices also. A special thank you to Pat!!! You're the best!!!