I had searched for someone to repair a lamp and the personnel at True Value in Pleasanton came to…read moremy rescue ! I can't recommend them highly enough for their excellent service!

Workbench True Value on Santa Rita Road has been my go to hardware store for 23 years. I can always…read morecount on finding Whatever I'm looking for from a screen door replacement part to painting supplies. Walk into the store and you will be greeted immediately and asked if they can help you find something. Old school service!

Update: I was in the area and I needed to figure out a somewhat tricky repair. I was helped by an…read moreassociate, Dave, who was very friendly and helped me brainstorm some solutions. I ended up with a sound plan and the supplies to put it into action. The checkout process was smooth and fast. Overall, it was much better than my last experience.

I've visited this location twice in the past two days and had negative interactions both times with…read morean employee named Lily. She was unhelpful, dismissive, and displayed a poor attitude -- not only toward customers but also toward her coworkers. That kind of environment is noticeable and reflects poorly on the store. Customer service is what separates Ace Hardware from larger chains. If management wants to remain competitive, additional training and oversight may be necessary. I'm sharing this feedback in hopes that it leads to improvement.

Okay, this place is MASSIVE! And I walked away broke! I spent way too much for a "Oh I just need…read moresoil" visit! THANKS ACE! I do not regret it. I grabbed 4 different types of jasmine, some beautiful lavender bushes and gorgeous Calla Lillies, my work balcony smells amazing now when I am enjoying my morning coffee and my end of day meditation moment! Did I mention, everyone was friendly, helpful, passionate and BOY can they upsell

I really enjoy this store. Its close to home AND its has everything I need for gardening…read more Sometimes, it can be a bit of a challenge (especially outside) to find a service associate unless you head to the front of the store. But overall, they have a huge variety of things! I like that they have many grills to choose from!

You just can't beat ACE hardware. Stopped by for some screws and fasteners. Was greeted upon entry…read more I looked a little lost walking around and a worker in a cowboy hat came by and asked if I needed help. Took me to the right isle and showed me the exact product I needed. Ace just has such a good standard and good training practices. Its employees ALWAYS know what they're doing and seem to enjoy their job. Kudos to the dude in the cowboy hat. Sadly I didn't read his name tag.

Went in this morning for a very specific item. I was greeted by a very friendly employee at the…read moreregister who pointed me to the right aisle and told me she'd call someone over to help. Jay, the supervisor on duty, met me in the aisle and helped me troubleshoot my issue. He showed me a few different options and ultimately found me the perfect item for my project. Both employees were incredibly friendly and helpful. Love coming to this store!

If I could give 10 out of 5 stars, I would! The people there are so friendly! I literally just left…read morethe store 5 minutes ago but was so marked by their kindness that I had to leave a review immediately. I'm sad I forgot the three men's names that spoke to us, but I am very grateful for how kind and helpful they were. They deserve all the good things in the world.

This is my favorite Ace Hardware store since it is within minutes away from my home when I need a…read morequick repair. The best thing about this Ace Store is the helpfulness and friendliness from the employees. I recommend people download the app as it has monthly coupons if you frequent this Ace often. My favorite parts of the store are the tools and garden section. In comparison to big box stores like Home Depot and Lowe's, Ace has some items that not frequent sold like plants and tools. I've been eyeing some flowers like argyranthemums. Sometimes there are exotic varieties in the summer. Plant enthusiasts should check this and other Aces out.

I went to Dales to get an attachment for my kitchen faucet and heard that Dale's values their…read moreCustomer Service. I walked over to the plumbing dept where they had the parts but couldn't find an associate to help me. I then went to customer service and she told me to wait by that dept and she'll call a representative to come over. 15 mins later still no one. Went back to customer service and she was on the phone and never acknowledged me so I left.

This place is my joie de vivre. I even have the sweater…read more The plant section is a Union City oasis. A slice of Eden. I love getting my perennial flowers here, lots of rare stuff that you can't find at most nurseries. I got my jasmine, fuschia, lavender, salvia, petunias, nemesia, zinnias, and cosmos here. They have lots of unusual colors. Tomatoes are $3 most of the time. Strawberries come in a prolific 6 pack. Thai chili and basil can be found here too, as well as okra and other harder to find veggies. Seed selection is the best. This was my year for planting from seed and the basil seeds I got from dales produced spicy sprouts that are so much more fragrant than that at the grocery store. Staff is welcoming and extremely chill as I tend to browse here for hours! Price point is lower than most specialty nurseries while providing a world class selection.

Huge shoutout to Savannah for helping me and my partner find the socket head screws we needed in…read morejust a few moments after we fumbled around for several minutes. Savannah has been our favorite staff member for a while now and definitely deserves a raise!

We visited Home Depot to shop for window shades and curtains and were pleased with the variety of…read moreoptions available. One thing I appreciate about Home Depot is that they often have great online deals, which adds to the overall value. The main area for improvement is customer service. We had to approach several employees before finding someone who could assist us, which made the shopping experience less convenient. What really stands out about this location is the monthly kids' workshops. They provide a fun opportunity for families to spend time together while helping children learn new skills and build confidence through hands-on projects.

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

Lowe's has what I need to take care of my home projects at reasonable prices. I particularly like…read morethat they offer a military/veterans discount.