We couldn't be happier with the whole team. From the office staff to the techs that worked on our…read morecar. The office staff were very kind. The techs did an amazing job on our car. I highly recommend Caliber Collision. Thank you all! Dianne G

Above and beyond this location has the best team. From the body shop to the administrative office…read morethey all are amazing people. I Choose this location because had great reviews and I don't regret it. My car has a bumper replacement and it was solid placed all new parts I have it fixed before and never. Ame out that good. Paint Perfect match and reasonably time. They love what they do they know how to do their work. Administrative staff very professional and very knowledgeable. Definitely recommend them A+

The worst front desk customer service. I was in the waiting area where the front desk receptionist…read morecame in , proceeded to pass me to turn on the radio with no hello. She then went to the back area and chatted with someone for a bit. Once at the front desk, she specifically asked me, "What is it that I want" I told her of my 8am appointment that she gave me the day prior. Proceeded to argue with me that it was for 9am. Even if it was my mistake, how about leading with, "My apologies for the miscommunication, are you able to come back in an hour?" And a smile goes a long way. I'll be taking my business elsewhere.

Used their services twice due to a collision and Ive never dealt with such professionalism and…read morecourteous service in my life. That's not hyperbole. From the time you walk in the door to the time you get your keys back and drive away, this team sets an example for businesses everywhere. They utilize their texting function to keep you updated on progress along with an occasional phone call. You're never in the dark. They help with facilitating a rental and take care of things. The explanation of work done is clear and concise. The billing is easy to understand. They walk you through each step. These guys are incredibly professional and if you ever need repairs, their is only one place I'd recommend. It's a hassle getting into a fender bender but if you are in one, Gerber is your place.

Superb work. I was kept up to date with the status of my vehicle, and walked me through the process…read moreof dealing with the insurance company.

Everything you hear and read about these guys is 100% truth. I've had my fair share of encounters…read morewith repair shops and TJs is up there if not #1. I was semi discouraged from the initial repair shop I visited that really tried to pull one over on me with the initial estimate process. Defeated but also relentless, I took a deep breath and had faith I'd find a good and reputable shop within the area associated with my insurance. My first encounter with Ian was nothing short of professional and helpful. He got me in within the hour, got the estimate done within a half hour and scheduled repairs a week out. Simple. They didn't keep too much in contact during the repairs process but were helpful whenever I checked in. I also beat them to the punch a lot with follow ups. Expectations were clear and the repairs done were nothing short of phenomenal. I really like their layout inside as well with pamphlets explaining the process and your right to choose your own repair shop. Something I had issues with in the beginning. Can't rave enough about these guys. Honest, trustworthy, knowledgeable and professional 100%!

3/11/24 Update:…read more After StateFarm contacted them, they offered to complete the work and I will have to pay for the part. Moments latter I get a call from State Farm stating the shop would fix it at no cost. I have no interest in returning because one he lied and said they did not touch the door and two why would I trust someone who wasn't honest initially thanks but no thanks, Matt. It would not be wise of me! Everyone in the office was very friendly. The car looks great and it was finished before the estimated time of completion. They also cleaned my car, tires looked great and vacummed. Im impressed! Thanks! However, my sister noticed a knick on the passenger side I know wasn't there when I dropped the car off. Brought this to their attention and they said they didn't touch the door then it could've been a cigarette. Annoyed but it is what it is. ‍ Update: Per the manager my door wasn't touched but we looked over the paper work the door was touch!! Wow! Why would I consider using you all after what was done to my door? No fing thanks!

By far the best interaction we have ever had with a body shop. Their work on the car was perfect…read more Their customer service was perfect. Im not just saying that...we are used to terrible service at body shops, oil changes, tire, etc. but CDE was extremely helpful. They were fast too. They were also the cheapest option out of 3 places we went. I got my car back 2 days early. This may sound like a fake post, but it is not, CDE was amazing! -Chris

I had a great experience with Royal Automotive after my accident. The team was professional, kept…read moreme informed throughout the process, and made everything stress-free. They clearly explained the repair process, kept me updated throughout, and made sure everything was handled smoothly. The repairs were done really well and my car looks as good as new. I'd definitely recommend them for reliable and quality service. Thank you for

I'm so pleased with the repair of the scratches and cracks, as well as the repainting of the front…read moreand back bumpers on my Toyota Prius! They gave me a fair quote, offered me options to choose from, and never pressured me to sign right away. Once I decided to go with them, they sent regular email updates to keep me informed on the progress. They estimated it would take several days to allow the paint to dry properly, and there were no delays. They kept the car inside the shop the whole time. Su was very knowledgeable, and her team of mechanics truly rock! My car looks brand new--I wish I had done this sooner. Thank you so much!

I can't say enough good things about Harwood Heights Auto Body. From the moment I walked in,…read moreeveryone was incredibly friendly, welcoming, and professional. I came in because I had a leak in my trunk, and they were very attentive, took the time to inspect everything thoroughly, and identified the problem almost immediately. Thankfully, it turned out to be a quick fix, but what really stood out was the exceptional customer service. They treated me with kindness and respect, explained everything clearly, and made the entire experience stress-free. Their level of care and attention to detail is truly among the best customer service I've ever received. I'm so grateful to have a business like this right in my neighborhood. I highly recommend Harwood Heights Auto Body, to anyone looking for honest, knowledgeable, and outstanding service!

Excellent place. Dave was very quick to get my car fixed with ordering parts and did so with care…read morebc he tried his best to find used parts. I needed to save money and he understood and already thought not to tack on extra charges, etc. They finished my car so fast ... in 3 days... which they didn't have to... but ofc i appreciated it. I loved the work they did. It's high quality work and reasonable prices. I would trust my car to be fixed there all the time. Trusted place! They don't waste your time.

Passing this message along from my Grandma, Carolyn M…read more This was such a pleasant experience. Quality work, genuine people who helped me and their services cannot be matched. I highly recommend them.

Had some warranty work done recently, (repair rust on hinges, doors and hood) on my 2020 Jeep…read moreGladiator at Cosmetic. The experience was first class! I always prefer to have any type of body work done on my vehicles over the years at Cosmetic. They always do a great job. Shout out to Billy! ,the shop manager. He made the process easy and seamless. My Jeep looks great again! The paint job is awesome! I would highly recommend anyone to go to Cosmetic!

Excellent service, hours and ability to make appointments...always as flexible as they can be with…read morechanges as well. Great team!

I really appreciate the detailed inspection reports with photos…read more Thanks to Norwood Auto Service for keeping my SUV running!