Friendly couple who own the shop who did a great job and had no problem figuring out insurance…read morematters. The job was also done faster than I anticipated. They also are restoring multiple old cars which are neat to look at. If you don't mind driving a couple minutes out of town this is a great auto body shop.

Pricing and the job doesn't need to be as big as they say. I didn't need a whole new front end I…read morejust wanted it painted the only thing wrong was the paint and the inner wheel walls needed replaced .. also I have found a few new bunoers for around 400 when they wanted to charge 900

If you are looking for a place that will treat you with dignity and respect this is it. The…read moreemployees are amazing. The service is quick and the prices are fair. The office manager, Aerle, treats every customer that walks in the door individually and often knows their names even if they forgot his. The work is top of the line.

Absolutely fantastic company. They were incredibly helpful with arranging a rental, picking up and…read moredropping off my car to work around my work schedule, and they finished a day early! My car looks fantastic. I'd give them 6 stars if I could!

This is re: Lebanon location Parking and ease of finding…read morethis place was perfect. They responded fast and had already discussed my coming in with my insurance. The estimate was very fast and the staff kind and explained all of the needs the car would have following the crash. They kept me up to date every other day letting me know what was happening with the care and fully explaining any delay. I felt comfortable and welcomed as a customer and the were out to make the repair and time without me car best they were able. The were seamless with my insurance and rental care agency. There is no doubt I will return. BTW...front of car looks good as new.

My car was handled my main very well. Excellent service and I couldn't be more happy with the…read moreresults. Would recommend this shop to anyone in need to a car repair. 10/10 I will definitely come back to Main if need be in the future!

Are you kidding me, Free Bird? You're the best…read more I rear ended an SUV in my 04 Honda Civic (think the hood was smushed up like an accordion, and the front headlight was smashed in). Rick France was a godsend; he looked over the car thoroughly, explained things in layman's terms (I know NOTHING about cars), and went through the estimate. To be fair, the estimate was around $3300, which was more than half of what I paid for it to begin with. He could see I was visibly upset and gave me some great advice, which was to list it on craigslist as a car that could be rebuilt, rather than sell it to a chop shop which wouldn't pay more than a few hundred. Rick even went so far as to check to see if someone he knew (who was looking for a fixer upper for his daughter) would be interested. You don't get that kind of service many places). In the end, I placed it on craigslist and had two interested buyers within an hour. Ultimately, I ended up trading it in for 2k at a dealership which I put towards a new car. If I ever (holy sh*t let's hope not) rear end anyone else, I'll be back here for sure.

Bob was rude and tried to get me to use my insurance instead of the person's who hit me because he…read moredidn't like working with them. He threatened that the other insurance would force them to use subpar parts and that we would have to pay for labor. This was in direct conflict with what we heard and experienced from the insurance company. In one conversation when we were asking questions he hung up on us after suggesting we might want to take our car elsewhere. We decided and the insurance company agreed and paid for us to tow the car to a different body shop in town to get repaired. DO NOT take your car here.

Great repair, great people, on schedule. Repair was…read moreexcellent, looks showroom new. They are our 1st choice.

From the owner: Collision Auto Repair of Oregon is a trusted auto body shop located in Lebanon, Oregon. Established…read morein 1992 and owned by Mark Persons, the shop offers comprehensive collision repair services, including frame straightening, painting, and restoration for all vehicle makes and models. Their I-CAR certified technicians ensure high-quality workmanship, and they collaborate with all major insurance companies to streamline the repair process. The business is known for its commitment to customer satisfaction, offering free estimates and a lifetime warranty on repairs. With a reputation for professionalism and attention to detail, Collision Auto Repair of Oregon continues to serve the community with excellence.​

Beautiful work on the truck. Five stars for that. *****…read more But.... I got to pay them 3% Surcharge for paying with a credit card. Zero stars for that, since credit card processing fees are considered a normal business expense that is tax deductible. Hence, they did a bit of double dipping. I did send them information and asked that they share with their accountant (who should know these things) and will hopefully convince them not to punish people for using a credit card.

The car looks perfect! Great work. And excellent customer service. You finished it ahead of your…read morepromise date. Thank you. I enjoy supporting locally-owned, locally run businesses like yours.

Aerle Seims was very attentive and communicated well during the work on my car. When I had a…read morequestion regarding the work, he communicated in a very polite fashion and ensured that I was completely satisfied. Complete customer satisfaction is clearly a goal at B&R. I would recommend them to anyone.

If we could give this shop six stars we absolutely would. With a starter failing on Thanksgiving…read moreEve, having called numerous garages between Wilsonville and Albany on our road trip, and having those garages literally laugh at us, we pulled into B&B and they rushed to help us. Quick and efficient check-in. Good humor. Extremely experienced. A true "old-school" shop with generational knowlege and genuine customer service. They even did a vehicle inspection and found a couple of additional, minor issues to be addressed later. An hour and a half later we had a working starter, at a fair price, and we were on our way back down the highway. We would recommend these guys for any and all auto repairs. With our hearty thanks.

No BS Service. Diagnostic is excellent, Price worth every penny, my opinion "Highly recommend" I've…read morealways been very satisfied with their workmanship. They've worked on several of the family cars & trucks and we couldn't be happier with the repairs and service. I've recommended them to my friends and relatives. Paul

Possum was great to work with. They got my car in right away and finished it in a timely matter…read more They kept me updated the whole time. The repair work looked great, couldn't even tell it had ever been damaged. I highly recommend them!

All went as expected, the finish product was amazing. The pickup was finished on time and for a…read morevery fair price. I would highly recommend