Had a great experience taking my Jetta to get repaired at Caliber. Kamran and Ray were very communicative and kept me updated on the status of the repair. The car looks good as new! read more

Honestly this is my first time to do a review on yelp. I'm really pleased and over satisfied of what Art Karamyan did on my car repairs. It's an Overwhelmed experience and accommodation of what he did for my car repairs even though I'm really very sad of what happened on my car. Thanks on their hard work even though it's stay at home caused of corona virus. They did all their best to do their job. It's restored the rhythm of my car. Just like new car. He is a guy to work with without saying anything. He will do it and his a man of honor. He will do his job to fully guaranteed the customer like me to get things done. Please keep him forever on your company he's a gem. I'm pretty sure all customers will come back and will recommended your company by word of mouth like me. God bless Art and Caliber collision it's a great experienced that you took care of my car. Five thumps up to Art and 5 star to the men behind who work for my car repairs. Job well done. Highly recommended to the dedication you did in my car. My chickadee(car's name) is back in rhythm. read more

I was very impressed with how personable and professional everyone was, especially Kamran! The quality of work was fantastic and the option to communicate via text was a great bonus, as it alleviated unnecessary phone calls and return voicemails etc. As this is my first time using Caliber Collisions, I also appreciated that they took care of contacting the car rental company for my initial pick up. Considering I have a luxury car and my insurance covered the majority of the cost, I still felt the overall amount of the repir was very fair. I highly recommend Caliber Collisions to others. Thank you for taking such good care of me! read more

Kamran was great! Instead of trying to charge my insurance an arm and a leg to repair my bumper, he was able to buff out all the scratches and use touch up paint on the one tiny spot that wouldn't come out. In under 30 minutes, I was able to get my car back looking new again without needing repairs. read more

stopped in this morning before going to work (without an appointment, as I didn't know one needed to be made for an estimate). Nevertheless, I was greeted very warmly and was told that a service advisor would be able to help me right away. Jose (Jay) was the gentleman who assisted me with the estimate. He was very professional and explained everything to me in detail. Would definitely recommend this business. Thanks Jay!!! La Sundra read more

Excellent job fantastic service.when I called to schedule Steve was reassuring and understanding. Taking your brand new car with a very special color was scary. When I took my car I was pleasantly surprised by the waiting area, Jay was efficient and pleasant, he assured me they'd do all possible to have the car ready ahead of schedule...and he did! They drove me to the rental car, kept me informed of the progress. When I picked up the car today both Jay and Steve made sure it was perfect before I left. What could have been an unpleasant ordeal turned out a very positive experience. Thank you read more

Great experience at Caliber. Leo texted me every couple days to let me know what phase of repair my car was in; finished on time and when there was a slight problem after the repair was completed (screws came out of the bumper) - he sent someone to my office to do the repair! Never had service like that. And the repair looks perfect! read more

Mercedes Benz of Beverly Hills recommended Caliber Collision to me. I had some minor scratches and dents from someone rear-ending me. I got an appointment right away for a quote. Artur was so efficient and helpful. He thoroughly examined my car and processed the paperwork for my quote. Although it took me 5 months to finally get my car repaired, he still remembered me and had my car ready a day earlier than anticipated. By the way, it took 5 months because the wreck-less driver that hit me wanted to pay out of pocket and went ghost on me, so I went through her insurance company (Allstate- who was actually quite amazing). My car looked as good as new! I highly recommend Caliber Collision, especially for higher end cars! read more

Brought my GLK350 in for minor bumper repairs after I was rear ended. Karmen was incredibly helpful and kept me up to date the entire process. They conveniently took me to Enterprise for a rental after I left my car. The repairs took just a few days and they even helped me tighten a few loose screws that were causing a lot of noise on the house. They are a Mercedes certified repair shop and did a really wonderful job. Highly recommend! read more

My insurance suggested this place so I went for it. The receptionist was very kind and probably the most helpful. Kamran came out, introduced himself and we went out to check my car. He started to do his job properly by checking out the damage to my car, but then he began to question how the accident really happened. Assuming I was the one who sit someone when I clearly told him what really happened. None of your business dude! Just repair the damn car! He noticed I drive for a ride-sharing company and asked if I was on duty at the time and that my insurance needs to know and I could lose my insurance. I had reassured him I already spoke to my insurance weeks ago. He then had the audacity to CALL my insurance and tell them I have my companies stickers all over my car, which makes me think he did not believe me from the beginning. The best part is when he handed me my estimate at the end, I asked to schedule an appointment and he said "whenever you're ready" so I said lets schedule it now. He looks back at the receptionist and looks back to me and says "a sister company will call you". WTF?! Do your job!! Dude you must have had a break coming up soon or something because you rushed everything and didn't even make an appointment! My insurance even paid you!! I did not sign anything, nor schedule anything. No one even called me like he said. I will be calling my insurance and getting the money back and going elsewhere. Somewhere that will not treat me like Karman did. Rude, disrespectful, insulting individual. HORRIBLE EXPERIENCE! read more

These guys are great! I was rear ended while setting at a stop light. My bumper was bent on the left side and had a few dings across the back. They had me picked by the rental guy to get a car. The manager Jay was awesome. He texted me periodically to update where they were in the process. After a few days I got the call that the work was completed. Needless to say these guys are great and I highly recommend them! Eric R read more

Had to get the left side of my car painted over after some scratches from a hit and run. The guys at Caliber also decided to fix a bunch of dents on that side for free, since they thought painting it over looked bad. They also let me pick up my car on Saturday even though they don't usually open on the weekend. Definitely recommend. read more

Very reputable! Art is amazing and goes above and beyond to help you. He kept me informed and worked with me on my service needs. Beyond happy. The work was beautiful and service exceptional. Car was cleaned and waxed after repair. read more

Great experience, got in the day I called. Had constant communication with my advisor. Knew when it was going to be done and picked up on time. All in all it was a very painless fix and "J" made it easy. read more

I used to work with body shops in the past and this service was INCREDIBLE. I went out of town while my car was getting fixed and I got texts updating me on where my car was in the process and when it would be ready for me to pick it up. Jay and the rest of the team took great care of my car and it looked clean, waxed, and ready to go when I picked it up ! Would recommend this to anyone that expects nothing less than great service at a good price. read more

Kamran was so helpful, fast efficient, honest and even managed to deliver the car one day ahead of schedule! The bumper was fixed perfectly and the car was detailed, it looked like new. I have had bad experiences at auto body shops but my two experiences with two different cars at Caliber were tremendous, I will never go to another shop. The wonderful technician Eddie was even able to transfer my parking sticker to my new bumper and saved me hours and hours at the parking permit bureau! read more

Ray took the best care of my car and handled the insurance company so I didn't have to. My paint is perfect. They even took me home and picked me up. Also touched up other spots that weren't on the repair job. read more

We took our family car to this location because it closer to our house than the location the insurance suggested. The front desk girl was completely unprofessional and disrespectful to me as a customer. My boyfriend took in the car for the actual service and the young girl in front was crossing the line in how "friendly" she was being. She was completely flirting and personally took down his contact information to "check in" on how things were going. She didn't call from the shops phone but from her personal cell which was red flag number one! I called the shop personally to check the status and see how fast we can get the car back and she was extremely rude. I asked multiple times to speak to a supervisor and she refused claiming "I dont care if you threaten me to talk to my boss". After her rude comment she just hangs up on me. Caliber I am sorry, although my car service was fine you guys seriously need to hire better front desk employees who are more professional and dont flirt with clients and people's husbands/boyfriends. This is completely unacceptable for her to have treated us this way. This is not the first time i used Caliber but it is definitely the first time at caliber where I was treated so poorly. You have lost me as a customer and i will no longer be recommending people to use your shop because of how rude and unprofessional the young woman was. read more

I'm not a customer of theirs, but they are so friendly and compassionate. I was in an accident right in front of their drive way and they came out and really took care of me. They made sure I was ok, took pictures for me to document everything, and called the cops. They let me rest in their office since I was a little sore and I had to wait for the cops for a few hours. They were super busy, but they still took time to make sure I was ok and definitely went above and beyond, especially considering they had nothing to gain as I'm not even a customer of theirs. I didn't get everyone's name, but thanks Gabriel and Jorge and everyone else there. read more

Outstanding service. Keep you informed every step of the way. Finished a few days ahead of schedule.Jay was very helpful.

Jay was amazing! They delivered on all levels! Very professional and prompt. Thank you so much!

Caliber is as good as it gets. They go above and beyond for their customers. When our car was damaged by a hit-and-run I told our insurance company there is only one place we would take our car, CALIBER. We are so grateful to have a local repair shop we can trust. read more

Two weeks ago I took my car in to Caliber for repairs after the car was rear-ended and side swiped in two different incidents. Jay was very professional and helpful. I received a text everyday to inform me how the repairs were coming along (I almost felt like I was there). The receptionist was very friendly. The receptionist and Jay stayed late for me to be able to pick up my car after work. The entire staff are superstars! read more

Caliber Collision did a great job repairing my Jeep Grand Cherokee. They replaced the door panel and matched the paint perfectly. Jay was very responsive and gave me updates on the status of my car throughout the week. Would definitely return to this location read more

Kamran and the Caliber Collision team provided me with superb customer service and care. They kept me abreast of the status of my vehicle, and my car looks, feels, and drives like it was brand new. Kamran even went above and beyond by taking my rental car back when the repairs on my car were completed. This is the best place to take your car, period. read more

After an accident I took my Hyundai Sonata in to Caliber, and the entire team was wonderful. They brought my car back to brand new again, it was fantastic! Kamran specifically went above and beyond, which blew my mind. He did extra research, found the right parts, made sure that I was driven to the rental car place, and since I live down the street and was extremely ill, even delivered the car to me. I can't say enough good things about Kamran, he is a godsend. read more

Friendly, transparent, and efficient. Constant updates on the status of my vehicle the entire time it was in the shop. Jay was extremely helpful and addressed all my concerns. Accidents are always stressful to deal with but Caliber helped make it as smooth a process as possible. An issue was found two weeks after the work was done and when I brought my car back in, they took care of it for no charge. Definitely will return here for all my auto shop needs! read more

After almost 12 weeks I finally got my car back however it had some VERY serious safety issues/things still wrong with it. It's now in the hands of professional Mercedes Benz dealership who will fix what Caliber couldn't. Decide for yourself if 12 weeks is too long for a repair only to then have to take it to another shop to have it done right. read more