Had to take my car in for an insurance evaluation. Greeted well on the phone. Greeted well in…read moreperson. However the person evaluating my vehicle left me confused about the insurance process-first accident in 20+ years. It took the manager to help me understand the process. Thank goodness for the manager's patience and willingness to help someone out. Sadly my car ended up totaled, but Because of the Luis the manager, I do recommend using this place. It's under great leadership and a great human.

This G&C auto body was superb. From Daniel in reception, Paul following up on the repairs and the…read moreshop manager, Luis, my service was great. This was my first accident and Luis reassured me that they would make my car repair easy and seamless. He was right, my car was done in 2 days, car rental by Enterprise was good. I highly recommend Sebastopol G&C auto body. They took fantastic care of me and my auto. Thank you so much!

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

Spencer is an absolute pro. Can't recommend him and Downtown Autobody enough. They couldn't help me…read morewith my specific problem because of warranty issues, but Spencer still took time out of his day to help diagnose my problem and helped get me on the right repair path. He earned a future customer!

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

I'll start by saying that I am by far the pickiest guy I know when it comes to cars in general, and…read moreespecially paint matching on auto body repairs. I have owned several cars with prior paintwork, and not a single one of them ever stopped bugging me, and not a single other person in my life ever even noticed. So, that's me. Let's talk about Eddie's Paint Works: I absolutely cannot recommend Eddie and the team here highly enough. They repaired my wife's Ford Mustang Mach-E (got hit on the passenger's door) with a warm pearl white paint color - not an easy color to nail. I absolutely, positively, CANNOT tell that the car was ever hit, nor that it was partially repainted and blended. It's incredible. I'm simply blown away in a way that's hard to put into words - I went 38 years of life thinking that no paint repair could ever be undetectable, and here I am, proven wrong. In addition to incredible artisan-quality paintwork, Eddie used new parts directly from Ford for the repair and even took the car to a Ford dealer to make sure all the safety sensors were properly recalibrated. Eddie is a true "car guy" and I found this shop by looking for shops that people trusted with their true pride and joy - sports cars, hot rods, etc. Trust those people. This was my first time dealing with an insurance claim and Eddie was incredibly helpful in educating me about the process and providing me with some advice and guidance. He worked seamlessly with my insurance and it was overall just a totally painless process. In CA, YOU have the right to choose what shop to get your car repaired at - your insurance can't tell you where to go. Do yourself a favor and go to Eddie! I hope I don't get in an accident anytime soon, but if I do, at least now I know I can go to Eddie and everything will turn out perfectly. I'll never look for another auto body shop as long as I live here and as long as Eddie is around.

I hit a deer and totally destroyed the front bumper of my car and these guys fixed up the car and…read moremade it look brand new. They also talked to my insurance and made the whole process seamless for me. I think this is my first time writing a review so I'm really impressed and highly recommend these guys.

I was recommended Randy Hanson when someone hit me & i needed repair... but the insurance kept…read morepressuring me to go to their "preferred" place instead. I'm so glad i stayed firm bc i had a GREAT experience at Randy Hanson. It was easy, they were friendly & they did not charge me for storage & they gave me a really nice loaner car at no charge. Unfortunately, another guy hit me while i had their car, but they were really nice about it (they gave a great quote & the person took care of it). The staff is really great, especially the front office girl. They used Hyundai parts & my car looked good as new! AND THEY WASHED IT! All in all, i will recommend them & use them exclusively going forward. Side note... be careful in parkinglots!! Both accidents were bc someone backed into me without looking!

I brought my car in after a minimal fender bender.. Meghan helped me get the piece adjusted…read more. An auto body tech was able to get the small outer panel to fit back in In no time. I've used them twice before and I recommend Western Auto Body.

I have been taking my cars to Western Autobody for the past 2 cars and a few incidents. I just took…read moremy car there a couple of weeks ago to have my car repaired after being rear-ended. Them paired with my insurance, made my claim process go so smoothly that I couldn't be happier! No one likes to have to get into accidents, but when you have one...take your car here! Amazing service and even got to pet a few cute dogs while I was there. PS....I noticed a squeak coming from the back of my car a week later and called to ask them if they can look at it. They said no problem and was able to drive right over. After going for a test drive and one of the guys riding in my trunk area (I drive a crossover suv) he helped me pinpoint where the squeaking was coming from (NOT from their repair, just my panoramic moon roof) Lol. Thank you so much for going to extra mile to help me!!!!

EuroCal did an amazing job repairing my vehicle. The work is impeccable. I was kept informed on how…read morethe repairs were going. The repair completed in a timely manner.

When I added an OEM spoiler to the trunk lid of my 2004 Civic Coupe, the paint on the car was…read morealready a bit faded. EuroCal did a perfect job of matching the paint and mounting the spoiler, at a very reasonable price. I recommend them every chance I get