Ignacio provided me with clear information and great service. i was able to understand what was needed for my car and I trust they will take care of it. read more

I am 75 years old. The reason I am stating my age is to give context for my review. Without a doubt, Caliber is by far the best auto body shop I have ever done business with. Their communication, service, cost and quality of work are the best I've ever seen. Many thanks for you prompt, efficient, reply and excellent craftsmanship. Thanks to Paul, Jessica and the entire Caliber team. I am very pleased and honored to submit this post. Ernie Turocy - Torrence, Ca. read more

Horrible quality control. I previously had a problem with this body shop and my service advisor promised me everything would be done correctly. Upon looking at my car the rear bumper wasn't repainted which was in the repair contract and there is a sag in the paint and a drip and the filler has a pit. The pearl looks like it was color sanded off. I was later told no worries we'll fix it. This shops lacks quality. read more

Amazing service and far cheaper than all the competitors! Paul took care of me from the moment I walked in the door, they worked directly with my insurance to keep my out of pocket costs less than half of the other shops! Total for a rear bumper fender bender was $748! The other shops wanted between $1200-1500 with no guaranteed price ceiling. And to top it all off, they used the extra paint to fix a couple dings. Did I mention the facility is cleaner than a NASA laboratory??! I'm definitely coming back for my next fender bender! read more

I had a minor collision and needed somewhere to bring my car in for repairs so my insurance recommended this spot and I am very happy with the decision! Filing a claim with my insurance was super quick and when I brought in my car to Caliber Collision, it also went smoothly and efficiently. I was assigned to service advisor Pete S, who was friendly and helpful through out the whole process. He texted me with updates while my car was being worked on and answered any questions that came up. I highly recommend bringing your car in and definitely ask for Pete! read more

Thank you Kat for the amazing support with setting up an appointment and giving me all the necessary information upon my arrival. They are very nice at this location. read more

I was recently involved in a collision and had no clue on what the process was like and where to take my vehicle to get fixed. After calling many body shops around the area that were absolutely no help, I was fortunate enough to get in touch with Katerin Castro at Caliber Collision. She kindly answered all my questions and walked me through the process. I will definitely be doing business at this location. I will also recommend this collision center to all my friends and family. read more

I got into my first accident right before the COVID-19 stay at home restriction. Because of that, I had lost all income and I had a high deductible. The accident wasn't my fault so my insurance company is having to fight it which required to pay my whole deductible. Without any incoming income in the near future, Paul who I believe is the manager reaches out to me and worked with my financial challenges at this time. They were very understanding to my situation and appreciate is so much. They also drove my car to me as I didn't have a ride to get it. I highly recommend Paul and his team if you need any car work done. Thank you so much to Caliber Collision and being kind and empathetic during this time. Stay safe and healthy! read more

Jose Bercerra , the Service Advisor for my vehicle did an outstanding job and he is a reflection of Caliber Collision's Business. read more

Caliber Collision - My vehicle - Body Shops Near Me - Torrance, California

Jose was amazing. He kept me informed every step of the way. Caliber did a great job on my car and ironically, I am back just 3 months later as I was a victim of a hit and run accident and my car need major repair. I am very confident that Caliber and Jose will return my car to me as good as new. I was so satisfied that I asked specifically for Jose again. He treats his customers like family! read more

I was recommended several body shops in my area that guarantee great results by my insurance agent and Caliber Collision in Torrance was one of the options. So I picked Caliber Collision because I've heard good things about them through friends and relatives and yes, they were right! I was totally satisfied with the work they provided and especially with the help of Matthew Esperanza. He handled the 2 claims I had for my car and he really made the entire process simple, easy, and smooth. His communication skills were excellent and always kept me in the loop since the first day my car was towed to Caliber Collision. I highly recommend asking for him to help you out. Thank you Matt and team for fixing my car in a timely matter. read more

I'm glad that we found caliber collision in Torrance. Our car was fixed in a timely matter and thanks to Jose Dorantes for keeping us updated during the process. read more

I have been a customer of Caliber Collision and their many locations around my area for many years. Despite which location I visit the experience and customer care is always the best. I have recommended, and will continue to recommend Caliber Collision to anyone who is in need of a vehicle repair, especially after an unwanted accident. With all the highs and lows of dealing with insurances and inspectors, Calliber makes any situation feel like a breeze. They have definitely saved me from multiple headaches and have gotten my car back to me in perfect condition every time I have needed their services. read more

I'm so glad we got my vehicle in this shop, they made the process easy. Great communication.

Had the bumper of my car fixed at Caliber Collision. After I left my car at the shop, Caliber called someone from a nearby rental car shop to pick me up so I could grab my rental car for the days while my own car was out. During the time my car was in the shop, Caliber kept in constant contact about the estimated time my car would be finished. It was an easy check out once I picked up my car three days later. Plus, they vacuumed and washed my car, which was a nice addition. Mun helped me throughout all of this. Definitely recommend requesting him for help if you go to this location. Thank you very much! read more

Caliber collision is the best body shop I've ever been to. Very profesional, reliable, & the communication is outstanding the quality of the work is immaculate overall a satisfying experience with Caliber collision read more

staff is very pleasant, my experience was great. Kat and Ignacio made it so smooth. they made the inspection proccess quick and easy. would definetly refer family and friends. read more

My experience at Caliber has been outstanding. From the time I brought my vehicle in for an estimate to the drop-off for repairs, Caliber kept me informed at every stage. Jackie was incredibly welcoming and friendly, and she took excellent care of me and my vehicle. My vehicle repairs were excellent and were completed ahead of schedule. Caliber really lives by the "under promise and over deliver" ideology. read more

I only have good things to say about this place. It was my first time using Caliber Collision and I wasn't disappointed. They were EXTREMELY thorough and communicative. They kept me in the loop every step of the way and I appreciated that. I wasn't left wondering what's going on and since that's been a past experience at another shop, this made me appreciate the communication even more. The work was flawless and they even completed the work on my vehicle ahead of schedule. Would absolutely use them again in the future if need be read more

Unfortunately, I was in a car accident and the insurance company recommended Caliber Collison. Neil Demers assisted me with my repairs and he was on top of it. He communicated with via email, phone and answered all my questions. Enterprise car rental picked me up from Caliber and everything was taken care of in a timely manner. I got my car back when promised (delivered to my job and they picked up the rental) and the bumper was replaced. I definitely recommend Caliber Collision in Torrance. read more

While no one wants to have to deal with collisions and finding the right repair shop, Caliber Collision will help to make this a virtually painless experience! I recently was involved in a minor fender bender, but my car did require repair. Ignacio and his team provided exceptional service from the time I brought the car there to when I picked it up. I appreciated the almost daily status by text message and my car was ready sooner than promised. Ignacio was professional, knowledgeable and kind. There were no hassles with working with my insurance company and I could not have been more pleased with the results. You cannot tell that anything was wrong with the car. My thanks to everyone at Caliber Collision. read more

I came into Caliber Collision's for an estimate, with the goal of having my car being repaired here. Jose was kind enough to help me with anything I needed. He was able to answer all my questions, leaving me with no worries. Safe to say, I'm getting my car fixed here. Great service! read more

Hope to never return here again. They are nice enough, unless you consider not calling you back when promised as impolite. They have a habit of telling me they'll call with an update by a certain time, and then never calling. Once they said I'd be able to pick up my car on a Saturday. When I called on Saturday a message service answered and let me know that Caliber is closed on Saturdays. At no time have I ever gotten a car back from Caliber truly fixed. I've always had to take it back for rattles and leaks. When you return to Caliber with problems they noticeably less welcoming, and worse they drag their feet in fixing the problems. The only theory I have for how this place works is that it's a corporation too big to care about its customers or employees. You might get good service by accident, but in my experience it's a bit of a gamble. read more

If you are looking for a reliable place to fix your car this is definitely it! Jessica Gomez specifically went above and beyond to make sure that my car was in great shape. I am amazed at the work that the entire team did and it just looks amazing. Jessica was so professional and so detailed with everything. She kept me updated every step of the way and made sure that I understood everything. This was my first car accident so it was very intimidating for me to go through everything to get it fixed but Jessica made that very very easy. She is truly the best, the whole team is great and amazing but wow jessica just killed it. Thank you Jessica and Caliber team, I am going to recommend this shop to everyone now. read more

Thank you so much to everyone at Caliber Collision, especially Kat and Liz! They made the process easy for me.

Kat helped me out at this location and answered all my questions. She provided great customer service and was very detailed with explaining the process for my vehicle. read more

Great experience with this shop, provided excellent service and left my car looking brand new

I came in earlier today and Jessica G was the one who helped me put my car in and she explained everything very thoroughly. There were other people who were there that were very helpful as well! read more

A HUGE thank you to Jose for updating me constantly throughout the process of my car's repairs. I received daily text updates on my car and phone calls with major updates from Jose. The Caliber Collision staff are very kind and on top of it! Thank you again for not only repairing but deep cleaning my car!! U GUYS ROCK read more

I have a limited edition Mini Cooper convertible that was damaged by two fools having a fist fight in downtown San Pedro. I was heartsick! My husband had his vehicle repaired by Caliber and had a great experience so I elected to take mine there, too. Best decision ever! Jose and the rest of the team at Caliber took great care of my car. They are responsive and their attention to detail is beyond compare. 10/10, I would definitely recommend their services. read more

So I waited a few months to write this review because. I wanted to give this place the benefit of the doubt. My service estimator was great always kept me informed on whats going on with my vehicle on a weekly basis. But whoever the techs were really made this a not so great experience. When I first got my vehicle back I noticed my dash was not reinstalled properly. My radio bezel came right in my hand. Also when I got it home they had not put back my brake fluid cap but they did put a crushed pack of cigarettes on top of it. Another thing was all my windows had clear coat over spray on them. Someone also had done some metal grinding next to it. I only this because my front end was coved in etched in metal shavings. Now I found a part that wasn't put back in the same place it was and it's missing pieces. I would not recommend coming here if you care about your vehicle. read more

These guys take care of you! Dropped my car off and they ordered a car to pick me up to the rental place down the street. When I picked my car up, I noticed they vacuumed the interior for me! Definitely recommend getting serviced here. read more

They repaired my damaged bumper 'Perfectly' in a timely manner. Thanks to Adolfo the manager who was very attentive & to the Team for efficiency! Highly recommended. read more

I accompanied my daughter to get her car fixed and Jessica Gomez was in charge of my case and she was a delight to work with. She made the situation so easy and she was very helpful through the whole process. The car looks amazing as well :) read more

I was VERY pleased with my experience with Caliber, especially with Mun. I never had anything where I needed to bring my car in and was not excited about getting my window fixed (who is). Mun kept me informed and up to date on everything going on. Very grateful. read more

I've been to quite a few body shops and Caliber Collisions (this Torrance location specifically) is honestly the best body shop I've ever experienced. I recently was rear ended pretty badly and was in need of getting work done for it. I first went to the Long Beach, CA location but their customer service was terrible! No one welcomed you or made you feel comfortable. No one listened to your needs or even cared. Luckily my car was transferred to the Torrance, CA location and when I arrived I was immediately greeted with warm hellos and handshakes! Jessica Gomez is a breath of fresh air! She's truly amazing and by far the best employee there. She's attentive, caring and listens to all your needs and concerns and addresses them accordingly. She helped me every step of the way as my car was being repaired and is constantly keeping me up to date with text messages and phone calls until it was completed. I highly recommend everyone to come get their vehicle repaired at Caliber Collisions here at their Torrance, CA location! Ask for Jessica Gomez and you won't have to worry about a thing! Thanks Jessica! read more

I meant to do this a while ago, but forgot to. Sorry! Anyway, went up to Caliber Collision with a seeming so scratch on the front of my number where my boyfriend had scraped a pole -_- I went for an estimate because I was sure he had scratched through the paint. But they took it to the back, polished most of it off... for FREE! There's just a tiny white mark that you can't even see unless you're up close looking for it. Paul, the guy who helped me out, told me I didn't owe him anything but a Yelp review. Thanks for being kind and great! Will definitely come back if I do some serious damage to my vehicle. great customer service. read more

Update to my review: Pablo, Jose, and Abby took care of me! This shop definitely guarantees their work, not just sales chatter to get you paying. My bumper was kinda dangling, after 6-9 months of getting a small fender bender fix done at Caliber in Torrance, and have just been too lazy to take it back and see if they can see why the fix didn't last. Walk up / no appointment, Jose and Abby with Pablo's help took care of me within a few hours! That's why I'll keep referring these guys and I'll go back if I need a body shop's help again. Thanks guys. read more

I had the pleasure of having Mun as my service advisor. I got into an accident in the morning, and in about an hour, he had told me that they would start the teardown process. I wasn't able to pick up his phone calls during work hours, so he instinctively gave me email updates daily. Very professional, and accommodating, and the best part was that my car was fully repaired before the estimated completion date. I cannot express how reassuring it is to find good help! read more

I literally thought Ceara was the facility's manager. Kind, caring, swift and professional. I'd say I'd be back but it's not really the place you wanna visit more than once he he. That being said, if I am in accident I would choose this location for solely her and Peter. Quick and quality service from the rental and tow, to car pick-up. Thanks, guys. read more