They are okay. Nice technician and very professional. The techs are the highlight. The company is small, I get it. But, the business just stops calling you back. No texts returned. Ridiculous extra costs out of no where. I'd be okay with paying the fees, but when I inquire about the additional costs, I'm left on "read." Go somewhere else for similar cleaning read more

I absolutely would not recommend them. They simply don't know what they're doing, ! I agree with the previous reviewers. They like to play the blame game. They blame the homeowner or their employees! And horrible customer service! If you enjoy a well maintained and clean pool stay FAR away from them! read more

I would recommend California Clean Pools & More for routine service and other pool needs. Chad works hard to meet the needs of his customers and can troubleshoot any pool issue you may experience. I would recommend their services to anyone that is in the Sacramento area. read more

I would highly recommend this company. They have exceeded my expectations by miles and have helped me whenever I've needed help. My pool is not the nicest pool, but regardless of any issues with my pool (due to old age, previous neglect, etc.) they have alway been able to find a clean, precise, and cost effective solution. The people at California Clean Pools have treated me and my family with respect and kindness, and again I would highly recommend to any pool owners in the Sacramento Area. read more

Chad put installed new pump. It won't prime and they ghosting me. It's Probably an easy fix and just wish they would communicate with me. read more

Hello!! My roommates pool pump wasn't working, so she went online and found California Clean pools and more. She's a good researcher, so I knew this company would be good. Well, it turns out that this company is GREAT. JAMEE booked the appointment. She was nice and knew what she was doing!! This business is run and owned by a very cool couple CHAD & JAMEE. They work very well together. CHAD the owner/operator came to replace the pump. CHAD was very nice and very knowledgeable about everything pool!! He was easy to understand and talk to. He explained everything very simply. The replacement only took like 35 minutes. The job was done quickly with out leaving a mess & hev took the old pump with him!! Very nice. I highly recommend CHAD @ CALIFORNIA CLEAN POOLS AND MORE!! read more

California Clean Pools & More - The new computerized pump - Pool Cleaners Near Me - Orangevale, California

We had them service our pool for about 6 months. It started out great for 3 months, then for the last 3 it was just a nightmare, over and over our pool would turn green, even though we had the weekly service the included the weekly brushing and full service for $149. We would question why the pool was green and they would have some excuse or tell us that we needed the filters to be cleaned, to have filters cleaned is expensive! We would pay for the filters to be cleaned and the pool was still green! I started to watch their services because I have cameras in my property, and saw 2 things: 1- they were never there for more than 2 minutes 2- they would dump some type of product from a gallon, take a picture and leave. That's it! There was never measuring of any chemical levels, brushing of the pool or checking on anything. After months of calls and giving them chances for improvement, it was still green and our pool looked awful! Mind you that's it's a new pool built in 2021, so it's new. I finally let them go and decided to test the water as a friend told me to. We were completely shocked to find out that there was ZERO chemicals in the pool! ZERO!! We also opened up the filters to look at it, and they were NEVER CLEANED!! They couldn't be more dirty! We paid them twice to clean the filters, plus extra money to clear the green from the pool, that only got worse by the week. This company is completely dishonest and I'm so incredibly disappointed. Thought we were hiring honest people and they were just taking out money and not doing absolutely anything. Here's the pictures of what my pool liked and also the filters: read more

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I contacted California Clean Pools because I wanted to find a reliable pool service for my elderly Mom. I had an extensive conversation with the owner, Chad. I was very specific about my expectations and what I was looking for and Chad assured me his company could help us. Chad finalized the details with my Mom and was to start Friday. Friday rolls around and nobody shows up to service the pool. My Mom has to call Chad Friday evening who tells her he "forgot" to put her on the schedule. Immediately we noticed problems with the pool. It was turning green. We had to call Chad a few times asking about the chemical levels. He assured us the chemical levels were fine and the green was from all the pollen we had this year. Three separate times Chad made an appointment to come over and replace some equipment and all three times he failed to show. Nor did he call to say wasn't coming. All three times my Mom waited at home all day for him to show. Additionally, we were never able to reach anybody by phone. We had to leave a message, and would get a phone call back a few days later. The pool was first put in 1979, and was re-done in 2008. We have always had a pool service to keep it in tip top shape. In all our years, we have never had a pool service more negligent and unresponsive than California Clean Pools. We haven't been able to utilize our pool the entire summer. They have yet to return the key to our gate even though we requested they return it. Everything about this business in unprofessional and we wouldn't recommend them. read more

We have used this company for about a year. We thought it was great that they included a photo and chemical report on every weekly visit. Unfortunately, I didn't notice the significant change in levels of chemicals in the pool the past few months. We thought we ended up with black algae spots last week. We immediately let Chad know and he took 5 days to come out and look at it. At first he stated he would have to get a fancy kit to use to see what it was. When we stated that we thought it was black algae, he then agreed and said he would be back in several days to start working on it. Chad also shared that it was happening to several of their pools. We decided not to use Chad to fix it. We hired another company this morning who came out today to start working on resolving it. The good news is we don't have black algae. The bad news is we have permanent black stain spots on the plaster in a few places. It was caused by the way the chlorine was put in the pool and burned the plaster. We are glad we moved on. read more

Sketchy dude. Lies about the quality in his ads and then ghosts his customers when they try to get their money back for a clearly faulty product. read more

My neighbor recommended Chad. He has taken care of my pool fir the past 4 months. Excellent value and service. read more

California clean pools is very responsive they always show up and they keep my pool sparkling clean. I've been using them for about three months now for my rental in Fair Oaks. I really appreciate their help and would recommend them to anybody who either can't take care of their own pool or just doesn't want to. read more

We have had California clean pool for three months. Our pool has never looked so bad! They have the worst service, and they could not get the pool under control. Very poor service! I do not recommend them. We never had a chemical problem until they started the service. The only reason we had to change was the pool service we had for 17 years went out of business due to illness. read more

Was good at first. But then the quality dropped significantly. The guy the owner sent gave no service and the pool turned green. The owner came back and it went blue briefly. The pool quickly turned green again. The house is a rental. It was green for almost 2 months. And the person servicing wasn't doing anything. read more

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Quick replies, good attitudes, superior customer service. I highly recommend CA clean pools. I am a real estate agent and they fixed one of my sellers pools in a jiffy after the sellers had multiple providers try to clean out the algae. Chad and his crew knew exactly what to do. Thank you! read more

California Clean Pools & More - Pool with algae and the "other" pool company that wasn't able to service the pool properly. - Pool Cleaners Near Me - Orangevale, California

The only reason I am giving them a 2 is because they were good at first; that did not last long. I started service with them in December 2022 and they were helpful while the pool filter pump was acting up and had to be replaced. Then comes Feb 2023 and I notice the water isn't as clear or if there anything I should be doing on my part. They said no but nothing changed. In March I had issues with the filter and it took SEVERAL texts/phone calls to attempt to get someone out there to take a look at what was going on. My filter was not running for a good 2.5 weeks, while I am trying to troubleshoot the issue. I ended up hiring someone else to come take a look. I understand it is a busy time but I am a paying customer so I was not asking to do anything for free. Their apparent unresponsive-ness was the reason I ended up going with someone else for pool services (May). While they were providing monthly services, they also were not very transparent on their services; i.e. what is included or not. In April they went ahead and scheduled next day filter cleaning without my consent which would have been extra paid service if I hadn't caught it in time. They would mess up on the invoices frequently, so I had to be extra careful in making payments. Just getting a hold of someone for an actual phone conversation was a nightmare. And communication via text messages was half thought out. It was almost like someone else was the gate keeper of the work and not really communicating with technician(s). O and right in the middle of summer (July), the BRAND NEW FILER PUMP that they replaced less than 7 months ago, gave out, and they refused to get me a new one even though it would have been covered in the manufacture's warranty. Yes, I am not longer paying you for a monthly service, but seeing as they purchased and installed the motor, and a replacement is covered during distrubutor's warranty, they should have provided the replacement part. They did not and refused to provide it. It took them 11 days to call me and fully listen to my concern/question. Prior to that communication was via text and incomplete and just plain rude. A 5 minute over the phone conversation in a timely manner (say 3-4 days) could have saved me the headache and my pool could have been up and running sooner rather than later. I would HIGHLY recommend going with another provider. read more

At first the service was good. Then the monthly price spiked up by $30 and the service drastically went down hill. Chad, the owner, doesn't respond in a timely fashion and when he does it's a nightmare! Screaming denials of bad service he cancelled our service then wanted to continue an unprofessional phone call that only ended when I hung up! read more

California Clean Pools was recommended by my previous pool servicer (he retired). Since then I have had no complaints. My pool is always clean and I get a report when it's done. Chad communicates when maintenance needs to be done and gets the job done. When and if there are issues it is always resolved to my satisfaction. read more

Update: Was great to start but soon after the owner stopped coming and started sending inexperienced uninterested guys out. We paid $149 for full service but they forgot to do the small pond for months. They also don't brush the pool or even seat or steps unless you bug them, nor check filter baskets, nor filter pressure in case of problems. We played 20 questions literally with the guy who said he only does what's on the sheet but he had a hard time telling us what he does. We quizzed and learned he doesn't check or empty the three filter baskets but then he said he would but he forgets then he giggled - yipes! Guess he thought it was funny. Also learned they don't check or clean the filters or alert us if they're running too high pressure or there's a problem. We've told them we're sometimes gone for long periods and the importance to us of full service in case of problems but it didn't stick. We even offered and paid them more than their estimate to get great service but that didn't work plus they raised the rate. On the plus side the guy works pretty hard at using the pole to remove debris but thats not enough. We also contacted the owner for the past 10 months to get the whining pump repaired/replaced but gave up after no follow up as he'd promised. So we hired someone else for repairs, ended up replacing all pumps too bad he missed out on $1000 labor we paid for 1/2 days' work. We called the company a week ago with a simple question still no call back... guess they're too busy. read more

Highly recommended. Chad- the owner, was very professional. Cleaned our filters and salt cell for less than two hours. Great rate too! Will definitely hire him again in the futurr. read more

Super quick to respond, fair pricing and great communication. Pool looks perfect and ready to use at all times!

Chad was amazing and had our pump up and running in no time. I would recommend this company to family and friends

Just an overall great experience. My pool is always sparkling, they have done several repairs over the years to keep the pump running smooth and the are in and out so quickly for the weekly service that I never even know they've been there. read more

Chad is very kind but hard to get in contact with he charged my dad for service when the pool was drained and gate locks where changed. Charged 195.00 for a pipe that is still leaking hopefully that was for chemicals and pipe repair read more

Chad and his California Clean Pools crew are the best pool service I have ever had. They are always very responsive and goes above and beyond to make sure my pool is clean and running well. Pricing is very fair for the excellent service. I highly recommend California Clean Pools and more. read more

10/10! Highly Recommend this company. *Just bought a house and our pool was turning green/ leaking water. Chad quickly helped us figure out where the leak was coming from and changed out our pump and filter system (Reasonable price). His team was able to get our pool looking perferct for our 4th of July pool party within only a few weeks. So happy with the service we've been provided.* We now have weekly service for our pool and jacuzzi and can't recommend them enough. Thank you! read more

Very good service, always on time and great people to work with. Give them a call, you won't be disappointed.

Very easy to work with. Chad impressed me with his knowledge and experience working with pools. I was going to the local pool store every weekend since March 2021 to get the pool looking crystal clear and it took Chad only a few hrs to work his voodoo magic to get it clear. The pictures don't lie. Thanks Chad! read more

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We started with CA Clean Pools when our pool service had to sell their routes due to an injury. Our pool sweep needed work. We called them several times and all we got were empty promises. Finally got it repaired by another company. We changed pool service company's to get rid of California Clear Pools. Horrible management and when you call in repeatedly, phone staff doesn't care. read more

We moved into our new home two summers ago and our pool needed a lot of help. I contacted Chad at California Clean Pools & More and he was able to get it back to clear and beautiful in no time. We've been their customer since and are very happy. The pool techs are friendly, respectful and helpful. Chad is great, responsive and always happy to answer my questions and requests. I love that we get an email with every service. We're very happy with their service. Thank you! read more

Everyone I have spoken to has been helpful and responsive! Our previous pool company stopped showing up and our pool was green. California clean pools was able to come out the next day and the pool has never looked better. The techs are friendly and knowledgeable and the owner is readily available for questions. Highly recommend! read more

Chad and his team have been amazing. I was told by my previous pool guy that no one would be able to get me pool clean and I should be getting rid of my pool all together but thank goodness I found California clean pools. They have always been available for my silly questions and have come out to help in the shortest of notice . I would highly recommend them read more

California Clean Pools has been doing an outstanding job in servicing our pool - it is always sparkling clean! Additionally, they are always available for additional services and provide very helpful feedback and suggestions! read more

We "were" new customers ... they are THE WORST POOL COMPANY I have ever dealt with!!! Wld NOT recommend them to anyone!! VERY unprofessional, major lack of communication, you can't speak with anyone on the phone they give you the runaround. Broken promises - the tech (Malaki) is very lazy, doesn't show up with supplies in hand ready for any situation that might come forth. Never brushed bottom or walls of the pool, nor skimmed for any debris in the pool!! He'd try anything to not go into the backyard meaning he made up lies, tlk'd bad abt my dog when she did nothing wrong of the sort! Plus, we have camera's up so we were able to view anything that went on. If he had done his job right our salt level would not have gone low. To which then they would not come back & take care of the salt level & bring it back up to normal. And the technician told us to our face that he didn't know how take care of that problem!!! WOW! Then they have the nerve to cancel our membership with them! ** DO NOT USE THESE PEOPLE!! ** read more

Had an amazing experience with Chad from California Clean Pools. Very professional, fair pricing and great work. It's nice to have a pool guy that actually keeps my pool balanced and I'm not wasting my money. read more