My wife and I needed to purchase some cabinets for our laundry room so we went to Chesapeake Bay…read moreCabinets. They did our kitchen cabinets and bathroom vanity years ago when we built our home. We had such a good experience with Mike and the cabinets were beautiful that we knew we would go there for the laundry room. Mikes son, Travis, found just the right cabinets for us, and just as we expected, he was just as nice and accomodating as Mike. Beautiful cabinets, GREAT price. Thanks so much, Randy Faris

Recently renovated our kitchen and used Chesapeake Bay Cabinet Company after our friends…read morerecommended them. Extremely happy with our choice. The cabinets are beautiful and well-made and the installation was done to perfection. Will definitely use these folks in the future and recommend them to anyone looking for cabinet work.

My large silverware drawer(32" wide) broke. I had estimates to fix or replace for over $400. I…read morewas recommended to L&M Cabinet Factory by someone. They made me a new drawer and attached my drawer front to it. It is perfect. A better quality drawer than my original drawer, all for less than $50.

Built our cabinets perfect to specs! Best deal on real wood cabinets. Would highly recommend. Mike…read morewas awesome to work with!

Tailored Living made it possible for me to get organized! I could not be happier with the well…read moreplanned closet systems (four closets and a storage unit) that they designed and installed. The owner, Steve, is very creative and goes out of his way to meet his clients' needs. Steve, Josh and Brad were all polite, thorough and did a stellar job. Their professionalism, pricing, timeliness, honesty, eagerness to serve their customers is beyond fabulous. From beginning to end, the project was a smooth and high quality job. No mess, no fuss...just good folks who are doing a great job. Yet another problem in my life has been resolved, with the help of Tailored Living. I had met with several other closet companies and I am so happy that I made the right choice. It brings a smile to my face when I look in my closets (: In fact, I now leave my closet doors open because it makes me happy just to see how good they look. Thank you all at Tailored Living for being a company committed to giving their customers a fabulous product. In this day and age, it is not always easy to have such a positive experience: receiving GREAT service. I can honestly say that it was a pleasure doing business with this over the top company. Kudos to their employees, especially Josh and Brad, for their kindness and concern for their customers! Again, thanks for a job well done Tailored Living. A Happy Happy Customer(:

Our homebuilder/renovator contracted Van Jester Woodworks to build custom cabinetry for both our…read morekitchen and master bath. During the process, we considered all of Van Jester Woodworks cabinetry and work to be subpar and well below industry standard. In the end, we had all of his cabinetry removed and direct hired a different cabinet maker. We lost tens of thousands of dollars in the process.

I have worked with Van Jester Woodworks on many projects through the years and have never been…read moredisappointed. Zack's willingness and ability to make whatever I design for my clients, be it furniture or custom cabinetry, has them asking for him over and over again. I have been doing business with him for almost 10 years and won't hesitate to call him for my next project

Could not have been happier with this new Floor Store located in the old JoPa building on West…read moreBroad St. The customer service was top notch. Measurement to install was a week and it was done perfectly. A small scratch was resolved in 24 hours! Incredible. We have been so pleased with their prices and the job that we are calling them back for more work. Such a reliable company. Stay away from LL Flooring, Floor and Decor and Floor Trader. Floor Store are professionals!

I'm in the middle of project #3 with Walter at the Floor Store in North Chesterfield. So far, so…read moregood, and I expect to give them more business in the future. Projects: 1) Replace carpet in 2 bedroom Charlottesville property -- Project was challenging as floors in the high rise were concrete and extremely uneven. I was able to buy extra plush and durable high quality carpet for the cost of lower quality carpet elsewhere. Very reasonable price, including out-of-town installation. Floor Store returned to adjust carpet at the bath threshold where slanted floors left things looking odd. No excuses, no delays, no extra charges. Just a job well-done. 2) Custom area rug -- Love the sisal-look rug which fits my 13'x13' "everything" room perfectly. Got the high end look and high traffic durability I wanted for a great price. Love this indoor/outdoor rug. 3) Shower and floor tile for Richmond patio home -- Project is (still) in progress. It's been challenging due to general contractor issues and delays of several months (NOT the fault of Floor Store). Walter has been on top of the details, navigating the territory of broken contractor promises, no shows, and changing schedules with flexibility, grace, and professionalism. He's been the calm in the midst of a storm no one saw coming. Truly apprciate his patience, kindness, flexibility, and professionalism.

Wanted to love this place. Everyone I met with was so helpful and so knowledgeable. Gave me all the…read moreinformation I needed, seemed to really want to help. Joey came out for a quote and said I would hear back that day. 3 days later I called/emailed, no response, 5 days later, was told quotes take 7-10 days... was a little upset but no worries, 12+ open weekdays out now (they're open on Saturdays but not even counting those) never got a quote. Don't feel like I should need to keep calling to give someone my business so went with someone else. Again super knowledgeable but not responsive after the fact.

We went to Bon Air Hearth, Porch & Patio to compare prices for a replacement open log fireplace…read morekit. Our system was old, and I wasn't sure that it was repairable. The salesman Terry showed us options for various open log kits and price ranges. When I described our system to him, he recommended that I call a repair person to see if it was repairable for about 1/5 the cost of a new system. Although we haven't determined it our old system is repairable or not, I want to point out that Terry was not at all the typical high-pressure salesman and suggested what could be a substantial savings. Just thought I'd share our positive experience.

They installed three glass showers in my new home and when I reached out about one of them rattling…read moreand loose while the other two weren't they blew me off. They said someone would call me and nobody did. Think this through before you choose to use them.

Wallace visited our home to see how we wanted our closets done. He made a few notes and said he…read morewould get back to us with a quote. That was 9 months ago. We've emailed him and left messages at his business. Nothing.

I'm very pleased so far with JLC. As a single-income homeowner, I was on a very limited budget…read morebut really needed to change out my masonite siding (though I was not at the best time of my life to do so and friends and family were reminding me of such). But JLC were competitive--without skimping on product or workmanship quality. Not only were they responsive to all questions & concerns, but they were timely and clean. There is something more I'd like to add (without trying to sound too melodramatic): As a single woman, many companies take advantage and/ or dismiss our worries, but I really could not afford (financially or mentally) ANYTHING to go wrong, so when I responded about a few things that weren't done quite right, they responded immediately to come and correct those things until I was satisfied. That said, I will be contacting Jacob's Ladder again for all future home improvement projects.

We needed some siding repair, gutter replacement and a whole house paint refresh. JLC got…read moreeverything done in a fast, friendly and efficient way. Everyone was very professional and I was impressed by how quickly things got done. If we have future work, I'd definitely use them again.