The guy, Nathan, that came out to our roof was very unprofessional and not up front. He was on our…read moreproperty for over two hours and never provided a quote. He kept saying that he would "go to bat for us" and tried to frighten us about the condition of our roof based solely on the inspection of our attic without inspection of the shingles as well. I had to repeat myself three times that I needed to put my kids to sleep in order to have him leave my home. The quote and pictures were never emailed to me. He was trying to bully and frighten us. He also harassed our neighbors and told his wife that he "will have to come back when she was in a better mood". He lied and told them I was moving forward with your service AND showed pictures of my private property to them. Honestly, there should be a formal complaint by me to the better business bureau. And I would heavily consider dismissing this employee if you want to have any face of accountability.

They were no shows x 2 for appointments we made.with them. Also, they were rude on the phone,read more

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

I'm very pleased so far with JLC. As a single-income homeowner, I was on a very limited budget…read morebut really needed to change out my masonite siding (though I was not at the best time of my life to do so and friends and family were reminding me of such). But JLC were competitive--without skimping on product or workmanship quality. Not only were they responsive to all questions & concerns, but they were timely and clean. There is something more I'd like to add (without trying to sound too melodramatic): As a single woman, many companies take advantage and/ or dismiss our worries, but I really could not afford (financially or mentally) ANYTHING to go wrong, so when I responded about a few things that weren't done quite right, they responded immediately to come and correct those things until I was satisfied. That said, I will be contacting Jacob's Ladder again for all future home improvement projects.

We needed some siding repair, gutter replacement and a whole house paint refresh. JLC got…read moreeverything done in a fast, friendly and efficient way. Everyone was very professional and I was impressed by how quickly things got done. If we have future work, I'd definitely use them again.

Great work and very fast response time. We had a small but significant siding issue that needed to…read morebe fixed quickly and he came out the same day i called, got the necessary parts and had it fixed up 2 days later, despite the cost being relatively low.

A piece of vinyl siding blew off late on a Friday. We messaged Jeff and within 30 minutes he…read morecalled to setup a time the following day. We were worried that weekend repair may cost more. We were so pleased that Jeff was able to repair rather than replace, and he even added more nails to other areas that looked like a potential problem. And we couldn't believe how little he charged. We always try to work with local businesses, and in this case, we were beyond pleased. We will definitely call Jeff again, and recommend to friends. Thanks!

They are top of line service. They came with 2 groups of installers to clean and recaulk my…read morewindows. It took them all of 2 hours. They cleaned up and left no mess. Extremely professional and courteous.

Excellent products and professional services from start to finish by Window Depot's Sr Project…read moreConsultant Phil and Installation Leads: Johnny, John Brown, Jared and their teams!!! Highly recommend Window Depot, Richmond, VA who replaced our front doors (solid/storm), side panels and windows. Our first encounter was with Phil who did not pressure us however, his story of Window Depot being owned and operated by Frank & Laura Amory let us know that they are not the typical window replacement company. All employees are invested in the company from sales to installation and their motto, "We Create Happy Customers" are exactly what they have done for us. Phil's professionalism, trustworthiness and knowledge of services and products helped with our decision to purchase the Previa products (well-made and priced). One of our greatest concerns was having to work with subcontractors for the installation however, Phil assured us that all work would be done by employees of Window Depot. We are extremely pleased with the proficiency, expertise, and workmanship of the Installation Teams. They showed up on time and each person was very polite, respectful of our property, laid drop cloths, worked together as a well-oiled machine and cleaned up after each day's work. THANK YOU FOR DOING AN EXCEPTIONAL JOB!!!

Had a fireplace siding replaced due to a water damage. Not only that they give me an incredible…read morebid, the total project, including replacement of damaged 2x4, 2x12, sheet board, insulation was 50-60% less than other companies. The workmanship was top-notch. The crew was incredible and the project was done quickly. I definitely recommend them for any project that you may have.

JC Siding & Construction just finished my new deck and front steps. I am 100% completely satisfied…read moreand very happy I selected them. From the first contact to the end I was kept updated on the progress and delays due to weather. The estimate was very fair and beat several other expensive contractors in the Richmond area. JC Siding worked up a perfect design based on my requirements and budget. I've had many compliments from my neighbors throughout the process. I would highly recommend JC Siding & Construction to anyone!!!