I've been coming here for years and still get the same reliable and trustworthy service.

My experience with this office was extremely inconsistent. First, I was never proactively given receipts unless I asked, and when I finally requested records, some receipts were missing. The final billing breakdown also did not match the actual ledger. Even the $120 I paid at my first visit was missing from the final bill. On my first visit, I was told my tooth was cracked and needed extraction. I paid $120 just to be seen while I was still deciding whether to do the implant there. On my second visit, I had the extraction and paid $500. Because I wanted a whiter veneer shade, the doctor told me veneers needed to be done before the implant so the new tooth color could be matched properly. Their veneer price was too high, (The front desk showed me the veneers the doctor made for her, and her front teeth looks obvious, did not match the nearby teeth.) so I had my veneers done elsewhere. On my third visit, after my veneers were done at another office, I returned to remake the temporary denture. The doctor asked why I went elsewhere. I explained that I could not afford their veneer price. He then said he could not make my new tooth because OM2 was "too white" and told me to have the tooth made wherever I got my veneers done. He also said if I did veneers elsewhere, he might need to adjust the shade multiple times which happened before and did not want that trouble. I even offered to pay for remakes if needed, but he still refused and told me to get the denture made somewhere else and he would only install it. Then when I asked to at least make the temporary denture that day, he said he could not do that either. It means be careful If you have brighter teeth. After I left, I contacted another office, and they immediately told me they could make an OM2 temporary tooth. I went there for a scan. The next day, Dr. Sun's office suddenly called and said they actually could do OM2 after all, so I canceled the other office. On my fourth visit, I had a 5:00 appointment that I had confirmed multiple times. When I arrived on time, the front desk acted like I had no appointment and asked why I was there. The nurse had to remind her that I was the 5:00 patient. Then I was told the doctor had already left. That explained everything Why front desk lie. The doctor never came back in person for the shade discussion and told me over the phone to decide the color myself, even though this should have been done face to face. Later, when I called because I was worried about the shade match, the front desk told me the scanner could identify the color automatically. She lied again then why they asked me to choose the shade myself? When I said I wanted to cancel, her attitude suddenly changed and she told me to come in again so the doctor could see me. On my fifth visit, the doctor finally looked at the shade with me, but then again said he still could not do my final implant crown and that I should go elsewhere. At that point I decided not to continue treatment. They later agreed to refund part of my money, but the billing records were inconsistent and did not match each other. They should refund me 575. Overall, I felt that the office gave changing answers, handled color matching carelessly, failed to provide clear records, and repeatedly shifted blame to the patient instead of taking responsibility. read more

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one of the best dentists i've ever been to. Dr.Sun is super helpful and the front desk is hilarious and made the time fly by. No pain like some other dentists and the place I recommend all friends and family read more

California Dentistry, Implants & Braces - front office to check in - Cosmetic Dentists Near Me - Arcadia, California

Dr. Sun has been my Dentist for over 20yrs. He is a gentle and caring Dentist. His receptionist Yvette is a beautiful reflection of respect, courteous, helpful, SWEET! I could go on. I highly recommend! read more

I love coming to my dental appointments. Everyone is super friendly and professional. Dr Tran was awesome.

Dr Sun and his staff are fantastic. Dr. Sun is very thorough and has a very gentle touch. His staff is also very helpful and accommodating, especially Yvette. read more

I absolutely love this dental office. Most of all I love Yvette and Pilar, they are very professional and attentive. I love that they speak Spanish and have such good communication with their customers. read more

everyone is very friendly! i love the front desk manager, she let me take pictures of my teeth x-rays!

I have been coming to Dr Sun's dental office for over 20 years, it was introduced to me by my sister-in-law who really loved coming here. He told me and she recommended him. My in-laws also come here and we all feel that the staff is very professional and friendly. i've had braces done by Dr Sun also two implants. they make me and my husband feel like family and I'm so happy to have a dentist I am comfortable with, that I trust. thank you, Dr Sun, Yvette, Pilar, Suki read more

Very friendly employees and professional doctors!!!!! You can always trust them!!!! Been with them for few years already read more

California Dentistry, Implants & Braces - Cosmetic Dentists Near Me - Arcadia, California

The office was very professional and friendly. Really happy with the replacement crown that was made. Cathy Tran DDS was very professional and efficient. I was in there and out really quick. read more

I trust Dr. Sun's skills. He implanted my tooth very well. The whole team treat patients very politely and considerately.

Very accommodating and very professional to work with my dental procedures. I will be back again for further evaluation and treatment.

Thank you so much Dr. Sun take care of two of my children. Dr. Sun helped my daughter with teeth alignment. The process was going great and my daughter was happy to get good treatment every time. We are impressed by doctor's profession and staff's dedication and kindness. All in all, it was good experience for us and I would like to highly recommend read more

The workers here are not responsive and lying! Did teeth cleaning and took X-rays pictures the same day. When doctor came in he couldn't find the X-rays pictures I just took 10 to 15 mins ago, so he took a quick look of the X-rays pictures from last year. The doctor said it happens some time that the pictures are not showing up and they may be able to find it manually. Called the front desk after a few days and wanted to see if they are able to find my X-rays pictures of that day. The front desk responded- no, I did not even take any X-rays picture that day. But doctor checked your X-rays pictures from last year and everything seems fine. What????? Last year???????? It sounds like no one ever looked for those pictures and no one even cares. They changed the facts and told me I never took X-Ray pictures that day. My god! I'd understand if there was some issue with their system that made them unable to save the X-rays, but instead they tried to gaslight me and tell me they didn't take any. I feel like all of the employees--from the dentist to hygienist to the receptionist--don't care. read more

Dr. Sun and his team are always so caring and on top of what they do for their patients.

Went there for a dental cleaning. Good service, caring staffs, and comfortable office.

I have been a patient for many years. Good dentist and great staff. Good service. Good environment

Took my daughter to get a cleaning and made it su h a great experience for her. Definitely coming back !

Good service and nice people. I have had seven implants done by Dr Sun and all pretty good.

New patient, arrived on time for teeth cleaning and exam-X-rays. Took 2 hours from time I entered office until I was able to leave. Front desk, X-ray lady, and dental hygienist were all nice and friendly. Hygienist said to dentist I may have a cavity. Dentist did not explain any findings on X-ray, literally prompted me to leave his office and to reschedule for 6 months. I understand they're busy on Saturday, emergencies and probable overbooking, but if I have a dental issue (cavity) it's not too much to ask to have it explained to me and let me know what the plan is going forward. So is my cavity just supposed to keep getting bigger these 6 months and they hope I don't get an infection by the time I come back? Shame on this office. That was the last straw with the dentist's ambivalence. Do dentists take an oath like physicians do? Do no harm. Plaques everywhere saying top dentist of 2007. I came here 15 years too late and never again. Also the place looks big and clean, until I went to use the bathroom after sitting on the exam chair for an hour staring at the ceiling. They have a fancy warmed toilet seat that can clean your tush. However there's no paper towel, only air dryer like at a movie theater. Do you see air dryers used by surgeons before surgery or any general medical facility? No, paper/clean hand towels are used. The air in the bathroom contains all kinds of human excrements. Should not be using that air to dry hands. read more

I've been coming here for over 15years. Dr Sun is very caring and takes time to go over any pain or issues throughly. My implant done 15 years ago is still without issues. Front desk, Ms Yvette, is also very nice and works workbench you on payment/billing. read more

Our whole family has been here for many years. They are very professional providing dental care and implants services. staff are very knowledgeable and attentive. read more

I came in as a new patient to get dental implants and a crown, and had a great experience with Dr. Sun and his team. The front desk staff is very welcoming and professional, and always set the right expectations with me. Yvette was great to work with as well. The implants went very smoothly, the dental staff were very prepared and thorough in their work. I would recommend their service to anyone needing implants or crowns. read more

Made an appointment an half month priority, and the doctor let me wait 40 mins with no reason

Today was my first time going to this Dentist. And so far so good. They are very kind and welcoming. And most importantly they are VERY CLEAN. I would definitely recommend for anyone to get their teeth taken care of here :) read more

I highly recommend this dental office. Dr. Sun and his staff are professional, friendly, and supportive. The office are clean and comfort for patient, I had great experience with them. read more

always great and friendly service, came in with a chipped tooth and only took 30 minutes and left without a complain, have been coming here for every dental situation and always leave satisfied read more

Had a nice experience with the staff and Md Sun. Helpful and personable. read more

Yvette helped me with an affordable budget for the crown fixes.The service was exceptional overall. Each visit were not prolonged and is usually done on time. Dr. Kathy Tran's service was phenomenal that I got my teeth straighten up so I can look better in future pictures. read more

Got three of my wisdom tooth took out by Dr. Sun within less than 5 minutes, 2 of them were inside of my gum which they informed me that I need some surgery, however, the whole procedure was quick and pain-free (YES PAIN-FREE). I am simply amazed by his professionalism, even after the numbing wear off I didn't take any painkiller cuz I don't feel anything. There's only a little bit of discomfort but totally bearable. Receptionist Ling Yi was very friendly and efficient, she brought me water and comfort me before the surgery because I was so nervous. Definitely recommend this place to everybody! read more

The first thing Dr. Sun asked me was why I need to have braces and said I should not have braces. I want to ask why you you become a dentist? People want to have braces for clear reasons. No need to ask!! I brought my family of 3 to have consultation and the doctor said it will take me about five years to do it without giving me a price quote or advices. I doubted do he have license for that. It is totally waste of anyone's time to go for a consultation in there. Dr. Sun is not willing to do anything and spent less than 2 mins on each of us. I will say he must be the worse dentist in Arcadia. Do let them keep your personal and insurance information! Not safe! Stay away from there. I will complain to American Dentist Association for his mis conduct, too. read more

It said a good dentist should be a better engineer first. If you have ever notice the way they are using a tweezers at the very beginning, you would probably be more confident for the happier ending. I am very happy with them for more than ten years！ read more

Dr Sun is an experienced all around dentist, competent and ethical. His assistant dentists are also good but there is some turnover. Dental hygienists are good and dependable. Cindy is an excellent comprehensive clinic assistant to Dr Sun with dental training. Yvette is friendly and relaxed, a dependable anchor of the front office. This is the dental home for our family. Highly recommend! read more

I like the friendly atmosphere. Everyone is so polite and professional. The appointments are always on time and they make you feel comfortable and not scared while doing your teeth. Very happy with my dental work. I will not hesitate to recommend dr.sun. read more

Dr Sun removed all four of my wisdom teeth & I couldn't be any happier. Two teeth were pulled out normal & the other two were broken down. I had my gums numbed & the entire experience was painless. I experienced a little soreness the day of but recovered really quick. My family & friends were shocked how fine & normal I was after having 4 teeth removed all at once. On top of that, all the staffs are super friendly, welcoming & informative. Highly recommended! read more

I went to cleaning, Service is great, Chinese and English speaking, no any push, patient and thoughtful.

I received a recommendation from a friend. Dr. Kang did extensive dental work on a last minute notice. Everyone from the receptionist (Yvette) to the hygienist were so helpful and friendly... I highly recommend for anyone considering dental work. read more

California Dentistry, Implants & Braces - Cosmetic Dentists Near Me - Arcadia, California

Very cheap doctors. Compromising quality to increase their bottom line. Received a filling from Dr. Sun 6 moths ago and went back today to get my teeth cleaned and was informed that my filling broke. The receptionist (Yvette) said they would give me another filling for a discounted price. I asked her why they couldn't do the filling right the first time (6 months ago) and her response was that the doctors actually used cheaper material instead of porcelain which would help me out since the procedure would be cheaper. Why would someone, especially a professional dentist do this??? I didn't request for the dentist to compromise the quality on my dental work so I can come back 6 months later and get this fixed again!! Completely unacceptable by American business standards! My teeth cleaning was short and quick, poor quality. Once finished ,I asked the hygienist that cleaned my teeth to speak to Dr. Sun regarding a consultation for an implant. I figure she realized that Dr. Sun would need examine my teeth again and she knew the cleaning job she did was poor so she cleaned my teeth again prior to Dr. Sun examining. Poor quality and service. They did offer to do the filling again free of charge but I'd rather not do anymore dental work here. read more

it was all about greed. not my well being or what is best for me. all about milking delta dental at my physical , mental, and emotional expense. shpul not have gone to guys at all. again nothing wrong with the tooth in the first place. after that i continue with hygenist and she said this tooth is decay amd another tooth is going bad??? i should sue u guys. read more