Thanks for the good work!! Neat helpful and on time!!…read more Thank you for placing everything in the right place, that was a great help! Sister Judy

Moving is already a time-consuming and stressful task, but with an infant, it becomes exponentially…read moremore challenging. Because of this, my husband and I knew that hiring a moving company would be non-negotiable. After researching and talking to close friends who used various companies, we decided to confirm with Careful Movers. They are not the cheapest, but they by far exceeded our expectations during our move. Starting with my inquiry, Mat, our Moving Consultant, was quick to respond and very patient in answering all my questions. Securing our moving date and processing our deposit were smooth processes. Leading up to our move date, Shenna called and emailed with reminders for any last-minute tasks and collected information so our moving team knew exactly what we needed on the date. On moving day, we had a crew of 3 movers: Enrique, Ismael, and Jose/Luis. They were punctual and arrived at our apartment right on time to get started on our move. After walking them through our apartment, discussing expectations, and signing the agreement, they went to work. This team was quick, and I mean QUICK, to disassemble and pack the truck. However, this does not mean they were sloppy by any means. Everything from our baby's furniture to our 75-inch TV was packed with the utmost care. Despite the rain, all of our belongings arrived safely at our new rental and were reassembled exactly as we asked. My husband and I are extremely happy with the services provided by this team and Careful Movers. We wouldn't hesitate to schedule with them again or refer them!

Stars Junk Removal did a great job. They communicated well, arrived on time, and removed everything…read moreefficiently and carefully from inside the house. The whole process was smooth and professional. I would definitely hire them again.

We had another company come out in the morning and they quoted us a ridiculous amount to remove one…read more3-piece sectional couch. We decided to give Star Junk a try and I texted them that same morning. I sent photos over text, they gave us a very reasonable quote, and were able to come within 30 minutes of confirming. The two guys who came were amazing. They took the sectional apart so quickly and efficiently. It was impressive how smooth and easy they made the whole process. They do accept card (with a 4% fee), but we paid cash instead. Super responsive, fair pricing, and great service. We'll definitely be contacting them again for any future furniture removal!

I reached out to Carlos about putting together a 9' X 9' gazebo and he responded to me immediately…read more He quoted me a price that was very reasonable so I decided to choose him for the job. Carlos and two other guys showed up promptly the next day. They were extremely efficient in building the gazebo and were able to complete the job in less than 3 hours! I highly recommend them to anyone looking for help to build an outdoor gazebo.

Carlos assembled a sofa sleeper for me. Historically, I would do it myself, however, I have some…read moremusculoskeletal issues that force me to delegate such projects now. Carlos was on time, courteous, careful, considerate, and efficient. All this at a great price. I will call upon Carlos to assistance again.

Excellent guys, responsive, had a big truck, happy to do the work, engaging, do their stuff the…read moreright way

Hired for a same day service with a description and picture of what I needed removed. Initially…read morequoted as 198$. When the truck and crew showed up, they tried to quote me for $650. When i declined to move forward, they agreed to $200. They also didn't remove one of the items and told me it would be an additional $700 despite me clarifying that I would like the item removed and me sending a picture of it. I had a better experience with swat junk removal last week.

It has been sometime since I updated my review of this fantastic company…read more Hengehold is basically a place to rent or buy commercial vehicles and pickups. In my case, I needed a pickup truck to haul pressure treated wood from an old deck to the landfill for disposal. They are excellent customer service, the trucks are in good working order, and the prices are good. This has remained consistent in all the years I have used them

We've rented from Hengehold twice for Burning Man, 2024 (15' box truck) and 2025 (24' box truck)…read more We've had bad experiences with other rental companies in the past (U-Haul, Enterprise, you name it) so we wanted to go with a local company that seemed to invest a lot in a great customer experience. The first time had no issues. The second time, the truck failed on us Friday night [more details are below], and we had to get a last-minute rental from Enterprise, while also locating a parking lot where we could leave the faulty truck. Hengehold was not reachable because they are not open on the weekends. Then, we had to spend time/energy unloading and reloading a new truck, and a friend had to stick around on Monday to eventually get that truck towed. Hengehold refunded us the full amount. Knowing the Burning Man general schedule (which is the same every year), and as a business that must draw in a ton of revenue from the event, I'm surprised that they are not open on that Saturday/Sunday to help with these issues and provide replacements. I'm leaving 2 stars here (instead of 1) because their customer service (when they're open) has been easy to talk to and work with (including the refund part), and because we still had a positive experience the first time. We will still consider renting with them in the future. ================== More details on the second time --- We drove the truck from Palo Alto to San Francisco on Friday, and spent the day loading in our supplies. We drove the truck out that night from SF headed towards Reno, and within 1 mile it started malfunctioning. The dash said there was an SCR malfunction (see picture) & the truck started beeping. We called a technician (not affiliated with Hengehold, since it was out of hours) who spent an hour with us running tests and said there was a clogged DEF catalytic converter. He hypothesized that possibly 1) just over time they wear down or 2) bad DEF in there that caused it to happen faster than normal timeline. He said there would be large overhaul of the system needed and that it was not fixable over night. "It's absolutely not getting to Reno". When we started driving again it wouldn't go more than 2 mph.